Attachment_A_-_Proposal_Submittal_Requirements.pdf

Attachment A - Proposal Submittal Requirements

Instructions: The RFP must include the following information in the order listed. Please upload responses to the following in one continuous PDF labeled as “Proposal Requirements”

Section 1: Experience of Firm: Weight = 20%

• Company experience with similar projects; corporate or company resources; firm's internal sustainability policies and actions; firm's internal policies and actions to support a diverse workforce.

• The proposal must describe the performance history and experience of the project team on similar projects and provide information concerning safety.

Section 2: Firm's Qualifications and Technical Competence: Weight = 15%

• Qualifications and experience of assigned staff members; demonstrated ability to provide key equipment and personnel for Scooter Share services.

Section 3: Project approach / Operations Plan: Weight = 35%

• Organizational structure and how it relates to the requirements of the RFP; understanding of City requirements; demonstrated knowledge specific to the greater Downtown St.

Petersburg transportation infrastructure, and event requirements; demonstrated sound staffing plan, including maintenance and rebalancing activities; demonstrated strong management oversight and hands-on participation; demonstrated compliance with all program requirements (general; safety; hardware; technology; deployment & operations;

parking; rebalancing; education & outreach; data reporting & sharing); proposed system equipment; system data capabilities.

• In this section the offeror must describe the composition, organization and management of the project team including (a) identifying all major third-party relationships and their responsibilities; (b) demonstrating the firm’s ability to work cooperatively with multiple clients and any third-party; and (c) identifying key individuals who would be assigned to the project, including their roles and responsibilities.

• Provide organization chart showing: (a) reporting relationships and responsibilities of the offeror and any other firms (b) reporting relationships and responsibilities of all key personnel (along with their firm affiliations)

• Provide resumes for all key personnel in listed in response to this RFP. Limit resumes to two pages per individual and include: (a) academic and professional qualifications (b) experience as it relates to the project and to the individual’s specified role in providing the services for the Scooter Share program.

• Provide a detailed resume of the offeror’s program manager, at least one substitute program manager, and other key individuals on the team. The proposed program manager and the proposed substitute shall have a minimum of 3 years of applicable experience and shall remain with the programs throughout the term of the City’s standard agreement. The program manager shall not be replaced or substituted without the prior approval of the City. The City may request a personal interview with the short-listed firm’s proposed program managers. The key program manager or their approved substitutes shall be available for all meetings. Experience included on the resume must be limited to projects completed or services provided within the past ten (10) years.

• The offeror should identify the process utilized on other significant projects as well as the process envisioned for the services identified in this RFP. If major sub consultants are to be utilized, their experience and credentials should be presented and the methods by which these firms will participate in the process should be stated. The offeror should also include within the project approach the process envisioned to interface with the City through the Project Manager.

• Include an Equity and Customer Service plan.

• Proposed fare structure, including any costs or fines that would be assessed to users.

• Company operations and staffing plan that also describes minimum qualifications and company-provided training for staff and/or persons who will be expected to inspect and/or maintain the E-scooters.

• Include proposing methods of influencing safe rider behaviors, including proposed User quiz/test.

• Include a Helmet promotion plan.

• Include description of proposed devices that demonstrates compliance with Florida Statutes, and how the maximum operating speeds will be governed.

• Hardware Safety and Maintenance Plan that addresses, at a minimum – Equipment maintenance standards; Employee (including contract employees) qualifications and training;

Battery charging, storage, and disposal; How at-risk devices are identified and subsequently addressed; Maintenance/storage facility location and relationship to Operators ability to respond to complaints, concerns, and/or nuisance scooters; Issue reporting and mitigation.

• Estimated time by which Operator would be able to reasonably acquire E-scooters for Program deployment.

• Demonstration of geo-fencing capabilities, including no-park and no-ride zones.

• Demonstration of web/app interfaces.

• Description of how technology supports all safety plans included within proposal.

• Proposed rebalancing criteria, and how that comports with proposed Equity plan.

• Plan to address and correct reported nuisance E-scooters in a timely manner that includes schedule of proposed fine amounts or penalties to users for improper parking.

• Illustrative examples that demonstrate commitment to providing education and promotion of safe riding behaviors.

• Illustrative examples that demonstrate commitment to promoting compliance with E-scooter riding and parking regulations.

• Provide Data Reporting Requirements, including Illustrative examples of monthly reporting capabilities.

• Demonstration of concurrence of data sharing with partner agencies such as PSTA, and third-party data aggregators and/or university research centers or equivalent.

Section 4: Demonstrated Operations Readiness and Proposed Schedule: Weight = 5%

• Operator(s) shall provide information to demonstrate their ability to acquire and deploy equipment within thirty (30) days following an issuance of a Notice to Proceed by the City.

• Description of mobilization plan and schedule for phased deployment.

• Proposed plan for equipment distribution, and how that comports with proposed Equity plan.

• Proposed implementation of Hardware Safety and Maintenance Plan.

• Concurrence with the City’s parking management strategy.

• Description of any third-party relationships for charging stations and/or proposed Parking

Areas on private property.

Section 5: Past Performance on Similar Projects and Demonstration of Successful Implementation of Scooter Share: Weight = 25%

• Previous experience and client references; expertise in implementation and maintenance of Scooter Share programs; degree of completeness of the response to specific requirements of the RFP; past performance on similar projects.

• The offeror shall submit descriptions of reference Scooter Share programs that have been in operation for at least one year, and for Scooter Share programs that have been in operation in at least three cities or upon major campuses. Each program description shall contain at least the following information: (a) client name and description of the program; (b) client’s current contact information; (c) description of the estimated dollar value of the contract which includes the collective amount of fees paid to the cities, including but not limited to any right-of-way use fees and any fines assessed for contract non-compliance; (d) description of the project schedule, including the proposed implementation schedule and the actual implementation schedule from Notice to Proceed to equipment deployment; (e) description of offeror’s successful demonstration of no-ride zones, no-park zones. (f) confirmation that offeror(s) are in good standing with those cities or major campuses.

• References. A list of three (3) client contact persons, including current contact information, for whom the firm or individual has recently provided services similar in nature to the services identified in this RFP.

• Previous and current work for City of St. Petersburg. List projects, dates, and as applicable contract amounts and/or amount of fees paid. Do not use attachments or references.