Attachment A - Performance Work Statement - Tofte Janitorial.docx

US Department of Agriculture (USDA)

Performance Work Statement

Contents

Project Title Janitor Service for the Tofte Ranger Station

General Information

1.0 Background and Purpose

The contractor shall provide cleaning/janitor services for the Tofte complex.

2.0 Definitions

Define any acronyms being used; provide both the acronym and the words represented by the acronym. Explain any special terms or phrases used.

COR – Contracting Officer’s Representative

Contractor Requirements

3.0 Technical Requirements / Tasks

Work will be performed 3 times weekly. Work shall be performed after close of business on weekday evenings/weekends. Bunkhouses will be cleaned twice a year, sometime near April and November (dependent on weather, some years they open the bunkhouse up and close them earlier than others). Any deviation in the schedule needs to be requested in writing at least 24 hours in advance of cleaning and authorized by the COR. The contractor or contractor’s designated Project Leader/Manager shall always be available when contracting work is in progress the receive notices, reports, or requests from the COR. Ensure the mandatory purchasing and use of USDA Bio Preferred products.

4.0 Deliverable / Schedule

Three Times a Week:

· Sweep any hard surface floors, vacuum steps, and carpets.

· Dust non-personal furniture in the reception area. Tables in conference room and kitchen area will be washed.

· Contractor shall clean bathrooms with germicidal disinfectant. Cleaning includes but not limited to; fixtures, exhaust fans, ceramic tile, urinals, toilets, and floors, etc.

· Contractor shall clean two outhouses located next to visitor parking lot with germicidal disinfectants. Cleaning includes but not limited to fixtures, toilets, and floors, etc.

· Clean drinking fountains.

· Desk will only be cleaned if there are no items (paper, books, etc.) except a phone on them.

· Garbage cans shall be emptied, and new liners shall be replaced. Garbage will be placed in the dumpster behind the warehouse.

· Recycling shall be emptied in the office areas and brought to the warehouse on the property and once a week it shall be brought to the recycle center.

· Empty smoking materials from the waste receptacles located outside the front and rear entrance.

Other Required:

· Carpet shall be spot cleaned as necessary.

· Other non-personal furniture (file cabinets, window ledges, registers) will be dusted twice a month.

· Door windows will be cleaned weekly.

· Remove trash from bear dumpster by the back entrance and recycle the items by the outhouses in the parking lot at least once a week.

· Daily ensure that all lights are off, and all windows and doors are locked upon completion of cleaning the area.

Key Deliverables

· The Contractor shall clean all the floors:

· Carpet

· Floor Mats

· Linoleum

· Wood laminate

· Painted cement

· The Contractor shall empty the refuse:

· Trash

· Food and other organic materials

· The Contractor shall clean refuse containers:

· Trash

· Food and other organic materials

· The Contractor shall clean the restrooms:

· Sinks

· Counters

· Cabinets

· Toilets

· Walls enclosures

· Showers/Tubs

· The Contractor shall clean fixtures including dispensers and back splashes

· The Contractor shall clean the breakroom/kitchen facilities:

· Sinks

· Counters

· Cabinets

· The Contractor shall refill consumables:

· Bathrooms (hand soap, dish soap, toilet paper, paper towels, etc.)

· The Contractor shall clean windows:

· Interior on all windows, including door windows

· Exterior on doors and side panels only

· Glass

· Screen

· Blinds

· Cobwebs

· The Contractor shall clean all walls:

· Surface

· Fixtures

· Pictures, plaques, all other displays

· Fire extinguisher and First aid cabinets

· Cobwebs

· Vents

· The Contractor shall clean ceilings:

· HVAC vents

· Light fixtures

· Other fixtures

· Cobwebs

· The Contractor shall clean/dust furniture and equipment:

· Office desks

· Office chairs

· Office bookshelves

· Meeting room tables

· Meeting room chairs

· Breakroom tables

· Breakroom chairs

· Computer equipment

· The Contractor shall exterminate noticeable crawling and flying insects and rodents

· The Contractor shall not:

· Clean books or exposed documents on desks, tables shelves or file cabinets (will not move any documents to clean under)

· Clean up food service items in meeting rooms

· Clean interiors of kitchen and breakroom appliances

· Disturb items on desks, tables, stacks, etc.

· Disturb laboratory equipment, materials

· Disturb computer or imaging equipment

· Service coffee pots or supplies

· Wash dishes left by employees in the kitchen or breakroom

· Bunkhouses: To be cleaned twice a year – weather dependent on what the exact dates will – once in the spring and again in the fall to include;

· Deep cleaning and disinfecting of the Tofte bunkhouses, or crew quarters, shall be to the same standard as the Administrative Building.

· Vacuum carpets

· Sweep and mop floors. Move appliances and furniture to get at all surfaces.

· Wash walls and dust ceilings. Dust and wipe down trim and baseboards

· Dust and wipe down blinds. Clean windowsills.

· Vacuum and dust furniture.

· Clean washing machine and dryer room. Wipe out washing machine and dryer.

· Clean stoves (surface and oven), one per building.

· Clean refrigerators (interior and exterior), 1 per building. Remove and dispose of any contents.

· Clean microwave (interior and exterior).

· Clean all countertops and sink in the kitchen. Wipe off table and chairs.

· Wash out drawers and cupboards, remove and replace all contents.

· Clean bathrooms. Clean toilets, shower stalls and handicapped bench, countertops, sink and fixtures, and paper towel dispensers. Clean mirrors.

5.0 Government Furnished

The government shall provide the following items of Government property to the Contractor for use in the performance of this contract. This property shall be used and maintained by the Contractor in accordance with the provisions of “Government Property” FAR Clause contained elsewhere in the Contract.

· Hand soap

· Paper towels for dispensers

· Toilet paper

· Garbage bags

· Disinfectants for cleaning bathrooms

· Mops, brooms and vacuum

· Window Cleaner

· Carpet shampooer The Government shall furnish secure areas for the storage of Contractor furnished materials. Contractor shall maintain such storage areas to the same standards as similar areas occupied by the Government. The Contractor is responsible for all repairs of replacement of equipment that is used by the Contractor and furnished by the Government. No reactive, flammable, or explosives such as aerosol cans with flammable propellants or gasoline will be stored in the buildings. Government property shall be used only in direct operations of providing Contractor services and shall not be used in any manner for any personal advantage, business gain, or other personal endeavors by the Contractor of the Contractor’s employees.

Holidays: Holidays observed by the Government are as follows: New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Juneteenth, Fourth of July, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. If the holiday falls on a day the activity is scheduled the activity can be performed the day prior if the work is not completed on the holiday.

Janitorial services shall be performed in such a manner that there will be minimal interruptions to or interfere with the normal operation of Government business on the premises.

Key Control: The Contractor must establish and implement methods of ensuring that all keys that are issued by the Government are not lost, misplaced, or used by unauthorized persons. No keys issued to the contractor by the Government shall be duplicated. If a key is lost, stolen or duplicated, the contractor shall report the occurrence immediately and all locks and keys for that system shall be replaced by the Government and the total cost shall be deducted from the monthly payment due. The Contractor shall develop procedures covering key and card control as well as enforcement of lock procedures. This shall be incorporated in the Quality Control Plan.

6.0 Travel

N/A

7.0 Contractor’s Key Personnel

Ability to work at odd times, i.e.: weekends and nights.

8.0 Security Requirements

Security Requirements and Building Access: Contractors employees will be provided with access keys or access codes after complying with the AGAR 452.204.71, Alternate 1, Personal Identity Verification of Contractor Employees (Oct 2007) and FAR 52.204.9 Personal Identity Verification of Contract Personnel (JAN 2011).

The Contractor shall submit a list of names and background information of all employees who have access to the building in performance of the contract and will submit this list prior to or with the Custodial Work Schedule Plan. This list needs to be kept current when employees are replaced or substitute in performance of the work under the contract. If the COR finds the employee unsuitable or unfit for their assigned duties, the contractor shall be advised immediately that such an employee cannot continue to work or be assigned work under the contract.

All applicable contractor employees requiring routine physical access to Federally – controlled facilities and/or routine access to Federally – controlled information systems must go through the identity proofing and registration process, must have been successfully indent proofed, and have successfully adjudicated National Agency Check with (written) inquiries (NACI) of Office of Personnel Management (OPM) / National Security (NS) community background investigation to serve on the contract.

Security: The Contractor shall perform the following to provide for safety and protection of building personnel and property against injury, loss and/or damage from any preventable cause, including but not limited to fire, theft, espionage, and sabotage.

· Check all doors to be sure they are secure before leaving. Report any unusual traffic in parking lots to the COR.

· Protect Government property, buildings, materials, equipment, supplies, records, and data against unauthorized access, loss, or damage.

· In the event of emergency or unusual occurrences adversely affecting the interest of the Government, summon appropriate assistance, such as the fire and/or police department, and immediately thereafter notify the COR.

· Monitor observance of “Rules and Regulations Governing Public Buildings and Grounds” which are posted in the building. Problems in this regard should be reported to the COR.

9.0 Data Rights

N/A

10.0 Section 508 - Electronic and Information Technology Standards N/A

11.0 Performance Requirement Measures

Reoccurring

Stripped and waxes semi yearly

Weekly

Customer complaint (no more than 5 customer complaints are received and substantiated by the COR per calendar month).

Monthly

Customer complaint (no more than 5 customer complaints are received and substantiated by the COR per calendar month).

Quarterly

Customer complaint (no more than 5 customer complaints are received and substantiated by the COR per calendar month).

Other

Customer complaint (no more than 5 customer complaints are received and substantiated by the COR per calendar month).

Twice Yearly

Customer complaint (no more than 5 customer complaints are received and substantiated by the COR per calendar month).

Attachment If applicable, include an Attachment stating Evaluation Factors and significant Subfactors representing the key areas of importance and emphasis to be considered in the source selection decision.

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