Attachment 8-USAG ST BASOPS FY26 Annex M_PEST MGMT_13JUL2026_PWS.docx
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- W91WFU27RA001
About this file
This is a Performance Work Statement (PWS) for Integrated Pest Management (IPM) services at USAG Stuttgart, effective July 13, 2026, as part of the Base Operations Support (BASOPS) contract.
The contractor must establish and execute a comprehensive IPM program prioritizing non-chemical pest prevention methods across all installation facilities. Key service requirements include: (1) recurring surveillance and monitoring at specified frequencies—weekly for dining facilities and food preparation areas, monthly for child development centers and schools, quarterly for gymnasiums and common areas, and semi-annually for administrative facilities; (2) exterior rodent control using tamper-resistant bait stations; (3) termite monitoring with GPS-mapped station inventories and annual inspections; and (4) on-demand responses to pest infestations, bed bugs, stinging insects, and vertebrate pests. All personnel applying pesticides must hold current IHK-certified pest control technician credentials (German standard) and U.S. DoD certifications. The contractor must develop and submit an annual Pest Management Plan (PMP) by September 30 and obtain explicit Government approval before using any pesticide not on the approved list, with emergency requests requiring submission of scientific and safety documentation. Chemical storage, mixing, transportation, and waste disposal must comply with 40 CFR 165.10 and German environmental laws (Biozidgesetz, Gefahrstoffverordnung, Tierschutzgesetz); all pesticides must be registered with the EPA and German authorities (BAuA). The contractor is responsible for spill cleanup, remediation, and off-post disposal at authorized hazardous waste facilities. Six deliverables are required: annual PMP submission, pesticide authorization requests as needed, termite station baseline map within 90 days of award, annual termite findings report by October 30, real-time on-site inventory log, and quarterly hazardous material inventory reports by the 15th day following each fiscal quarter end. Performance standards include 100% compliance with PMP submission deadlines, no more than 5% deviation in recurring service frequencies, 100% compliance with bed bug protocol including mandatory 10-14 day follow-ups, and 100% emergency response compliance for stinging insects.
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Annex M (510) – Pest Control Services PWS, USAG Stuttgart
Annex M
Performance Work Statement (PWS) Base Operations (BASOPS)
Pest Management
July 13, 2026
Content
| 1. | GENERAL INFORMATION | 3 |
| 1.1 | Overview and Scope | 3 |
| 1.2 | Governing Procedures and Work Management | 3 |
| 1.3 | Regulatory Compliance (DoD, Army, and Host Nation) | 3 |
| 2. | INTEGRATED PEST MANAGEMENT (IPM) PROGRAM | 4 |
| 2.1 | Program Management | 4 |
| 2.2 | Personnel Certification | 4 |
| 2.3 | Pest Management Plan (PMP) (Deliverable M-001 / M-002) | 4 |
| 3. | RECURRING PEST MANAGEMENT SERVICES | 5 |
| 3.1 | Surveillance and Monitoring | 5 |
| 3.2 | Facility Servicing Frequencies | 5 |
| 3.3 | Exterior Rodent Control | 5 |
| 3.4 | Termite Control Program | 6 |
| 4. | ON-DEMAND PEST CONTROL SERVICES | 6 |
| 4.1 | Scope of On-Demand Work | 6 |
| 4.2 | Bed Bug Response Protocol | 6 |
| 4.3 | High-Risk Application Procedures | 7 |
| 5. | PESTICIDE SAFETY, ENVIRONMENTAL COMPLIANCE, AND INVENTORY CONTROL | 7 |
| 5.1 | Application and Safety Procedures | 7 |
| 5.2 | Storage, Mixing, and Transportation | 8 |
| 5.3 | Spill Response, Remediation, and Waste Disposal | 8 |
| 5.4 | Inventory Control and Reporting | 8 |
| 6. | DEFINITIONS | 9 |
| 7. | PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX | 10 |
| 8. | DELIVERABLES | 11 |
| 9. | TECHNICAL EXHIBITS (TE) | 12 |
| TE-M-01 – Pesticide & Chemical Compliance Guide | 12 | |
| TE-M-02 – Facility Service Level Matrix | 13 | |
| TE-M-03 – Estimated Workload Data For On-Deman Services | 14 |
1. GENERAL INFORMATION
1.1 Overview and Scope
This Annex establishes the requirements for a comprehensive Integrated Pest Management (IPM) program across all facilities and grounds at USAG Stuttgart. The Contractor shall provide all supervision, certified personnel, equipment, approved chemical and non-chemical materials, and transportation necessary to effectively survey, trap, control, and remove pests and nuisance animals. The overarching goal is to protect personnel health, prevent damage to Government property, and maintain operations with minimal environmental impact.
1.2 Governing Procedures and Work Management
All work performed under this Annex shall be executed in strict accordance with the administrative, management, and procedural requirements detailed in the Overarching PWS (Annex A). The Overarching PWS establishes the single, authoritative source for all contract-wide procedures, including but not limited to GFEBS processing, quality control, safety, and environmental compliance. All applicable Technical Exhibits and Deliverables from Annex A are hereby incorporated by reference.
1.3 Regulatory Compliance (DoD, Army, and Host Nation)
Pest management is a critically regulated activity. All operations shall be performed in strict accordance with the more stringent of the following U.S. or Host Nation regulations:
a. Department of Defense (DoD) & Army Regulations:
· DoDI 4150.07: The primary governing document, mandating the use of Integrated Pest Management (IPM) principles.
· AR 420-1: Army Facilities Management.
· Technical Manual (TM) 5-632: Pest Management for Base Support Operations.
b. Host Nation (German) Regulations:
· Biozidgesetz (ChemBiozidDV): The German Biocides Act, governing the approval, marketing, and use of all biocidal products (pesticides).
· Gefahrstoffverordnung (GefStoffV): The Hazardous Substances Ordinance, dictating the requirements for storage, handling, transport, and Safety Data Sheets (SDS) for all chemical agents.
· Tierschutzgesetz (TierSchG): The Animal Welfare Act, which governs the humane treatment and trapping of all vertebrate pests (e.g., rodents, birds, feral animals).
2. INTEGRATED PEST MANAGEMENT (IPM) PROGRAM
2.1 Program Management
The Contractor shall establish and execute a proactive Integrated Pest Management (IPM) program focused on long-term pest prevention through a combination of techniques, prioritizing non-chemical methods. Chemical application shall be used only when surveillance and monitoring indicate it is necessary and all other methods are insufficient.
2.2 Personnel Certification
All personnel applying or handling pesticides must be certified and licensed in accordance with both DoDI 4150.07 and all applicable Host Nation requirements for professional pest controllers (Schädlingsbekämpfer). Copies of all current certifications shall be maintained in the Personnel Qualification Plan (PQP) as defined in Annex A.
2.3 Pest Management Plan (PMP) (Deliverable M-001 / M-002)
The Contractor shall develop, maintain, and operate in accordance with a detailed, Government-approved Pest Management Plan (PMP). This document is the single, authoritative source for all pest control strategies, materials, and schedules.
a. Annual Plan Submission (Deliverable M-001): The Contractor shall develop and submit a comprehensive Pest Management Plan for Government review and acceptance. An initial plan is due within sixty (60) days of contract award, and an updated plan shall be submitted annually thereafter by 30 September. This annual submission is a primary contract deliverable and must contain, at a minimum:
· The proposed Approved Pesticide and Chemical List for the upcoming year, complete with all required Safety Data Sheets (SDS) and evidence of Host Nation registration (e.g., BAuA numbers).
· The detailed Standard Operating Procedures (SOPs) for surveillance, trapping, and treatment, tailored to each Facility Service Level (as defined in TE-M-02).
· A specific operational plan for the humane trapping and removal of vertebrate pests that complies with the German Tierschutzgesetz (Animal Welfare Act).
· A detailed schedule of all recurring services.
b. Out-of-Cycle Chemical Requests (Deliverable M-002): The Contractor is strictly prohibited from using any pesticide not listed in the currently approved annual PMP. If a new chemical is required to address an emergent or unusual pest issue, the Contractor must submit a formal Pesticide Authorization Request to the COR. This request, which is a separate contract deliverable, must contain all scientific and safety documentation for the proposed chemical and must be explicitly approved by the Government's designated Pest Management Coordinator prior to the chemical being brought onto the installation.
3. RECURRING PEST MANAGEMENT SERVICES
The Contractor shall perform recurring surveillance, monitoring, and servicing of all designated facilities as defined in this section and detailed in the approved Pest Management Plan (PMP). These services shall be performed at the frequencies specified and are funded as FFPI.
3.1 Surveillance and Monitoring
The cornerstone of the IPM program is regular facility inspection to identify pest activity and conducive conditions before an infestation occurs. The Contractor shall:
a. Perform scheduled inspections of all designated facilities, focusing on kitchens, dining areas, waste collection points, storage rooms, and mechanical spaces.
b. Maintain a logbook or digital record in each facility, documenting the date of service, any pest activity observed, and the condition of all monitoring devices.
c. Check and re-bait all deployed monitoring stations, including insect light traps (ILTs), glue boards, and rodent bait stations, during each scheduled visit.
3.2 Facility Servicing Frequencies
The following minimum service frequencies shall apply:
| Facility Type |
| Minimum Service Frequency |
| Typical Scope of Work |
| Dining Facilities (DFACs), Kitchens, & Food Prep Areas |
| Weekly |
| Intensive inspection of food storage, prep, and serving lines. Service of all rodent/insect traps. |
| Child Development Centers (CDCs) & Schools |
| Monthly |
| Thorough inspection with strict limits on chemical use. Focus on sanitation and exclusion methods. |
| Gymnasiums, Common Areas, & High-Traffic Buildings |
| Quarterly |
| General inspection of public spaces, locker rooms, and vending areas. |
| Administrative & General-Purpose Facilities |
| Semi-Annually |
| Baseline inspection of office spaces, break rooms, and entry points. |
3.3 Exterior Rodent Control
The Contractor shall maintain and service all exterior, tamper-resistant rodent bait stations surrounding designated facilities. Stations shall be anchored, labeled, and dated at each service. The use of loose pellet or tracking powder bait is strictly prohibited.
3.4 Termite Control Program
The Contractor shall be responsible for the complete management of the installation's termite monitoring program.
a. Initial Station Inventory and Baseline Map: As an initial contract task, the Contractor shall conduct a 100% physical survey of the installation to locate, identify, and GPS-map all existing termite baiting stations. This data shall be compiled into a formal Termite Station Baseline Map & Inventory Report and submitted for Government approval. This baseline map will then serve as the official inventory for all subsequent annual inspections.( Deliverable M-003)
b. Annual Station Inspection: Following the acceptance of the Baseline Map, the Contractor shall perform a comprehensive annual inspection of all stations identified in the report... (the rest of the paragraph remains the same).
c. Immediate Notification of Activity: If active subterranean termite activity is discovered in any station, the Contractor shall immediately notify the COR via email and recommend a course of action for treatment.
d. Annual Report and Map Update (Deliverable M-004): To verify completion of the annual service and provide a clear operational picture, the Contractor shall submit an Annual Termite Station Map & Findings Report. This deliverable must include:
1. A consolidated log detailing the date each station was serviced and its condition (e.g., "No Activity," "Bait Replaced," "Active Termites Found").
2. An updated GIS-compatible map (e.g., KML or shapefile) showing the precise GPS location of every monitored station on the installation.
4. ON-DEMAND PEST CONTROL SERVICES
The Contractor shall respond to all unscheduled service requests for pest issues not resolved by recurring services. All on-demand work shall be initiated via a formal Government work order.
4.1 Scope of On-Demand Work
This includes, but is not limited to:
· Responding to customer-reported infestations of insects (ants, cockroaches, wasps, bed bugs) or rodents inside facilities.
· The humane trapping and removal of vertebrate pests such as birds, martens, or feral cats that have entered buildings.
· Emergency response to stinging insect nests (e.g., wasp or hornet nests) that pose an immediate threat to personnel.
4.2 Bed Bug Response Protocol
Due to their significant impact, bed bug responses shall follow a strict protocol:
a. Initial Response: Upon notification, the Contractor shall provide the facility occupant with the Government-approved "Bed Bug Preparation Checklist."
b. Treatment: The Contractor shall perform an initial treatment only after the occupant has certified that all preparation steps have been completed.
c. Follow-Up: A mandatory follow-up inspection and, if necessary, re-treatment shall be performed 10-14 days after the initial service. A work order will not be considered complete until this follow-up is documented.
4.3 High-Risk Application Procedures
Certain application methods require additional coordination due to their potential impact on facility operations and life-safety systems.
a. Indoor Space Treatments (Fogging/Misting): The Contractor is strictly prohibited from performing any indoor space treatment (e.g., Ultra-Low Volume (ULV) fogging or misting) without prior written approval from the COR. A request must be submitted at least five (5) business days in advance.
b. Required Agency Notifications: Upon receiving Government approval for a space treatment, the Contractor shall be responsible for providing a formal, written notification to the Installation Fire Department and the Provost Marshal's Office (Military Police) at least 48 hours prior to the scheduled application. This notification shall include, at a minimum, the building number, the exact date and time of the treatment, and the on-site contractor point of contact.
c. System Coordination: The Contractor is also responsible for coordinating with the appropriate maintenance contractor (under Annex H) to ensure the building's fire alarm detection systems are correctly and temporarily bypassed during the application period to prevent false alarms.
5. PESTICIDE SAFETY, ENVIRONMENTAL COMPLIANCE, AND INVENTORY CONTROL
5.1 Application and Safety Procedures
a. IPM Methods: The Contractor shall prioritize non-chemical control methods. When chemical pesticides are necessary, the Contractor shall select the least hazardous, most target-specific material available and apply it using the most precise technique possible to minimize drift and exposure.
b. Sensitive Space Restrictions: The Contractor shall exercise extreme caution when applying pesticides in sensitive environments (such as Child Development Centers, schools, medical facilities, and dining halls). Space treatments (e.g., fogging/misting) are strictly prohibited in occupied spaces.
c. Rodenticide Placement: All rodenticides shall be placed exclusively in locked, tamper-resistant, and labeled bait stations that meet EPA and Host Nation safety criteria, except in structural areas completely inaccessible to non-target personnel, children, or wildlife. Loose pellet baits or tracking powders are strictly prohibited.
5.2 Storage, Mixing, and Transportation
a. Secure Storage: The Contractor shall store all pesticides in their original, manufacturer-labeled containers within a designated, secure, and ventilated facility. The storage facility must comply with 40 CFR 165.10 and all applicable Host Nation environmental and fire safety codes.
b. On-Site Mixing: All mixing operations shall be performed in designated areas equipped with functional spill containment systems. The Contractor is strictly prohibited from leaving mixed pesticides in application tanks overnight.
c. Transport Security: Vehicles utilized for transporting pesticides on the installation shall be properly secured, locked, and marked with appropriate hazardous material placards (IAW German StVO/ADR). Pesticides shall never be transported in passenger compartments, and a current binder containing Safety Data Sheets (SDS) and product labels must be maintained in the vehicle at all times.
5.3 Spill Response, Remediation, and Waste Disposal
a. Spill Liability and Response: The Contractor is responsible for the cleanup, containment, and environmental remediation of any pesticide spills resulting from their operations. The Contractor shall maintain fully stocked, specialized chemical spill kits on all transport and application vehicles.
b. Immediate Notification: Any chemical or pesticide spill, regardless of quantity, shall be reported immediately to the COR.
c. Waste Disposal: The Contractor shall dispose of all excess pesticides, tank rinse water, and empty chemical containers off-post at an authorized, licensed Host Nation hazardous waste disposal facility. Disposal shall be conducted in strict accordance with the product label and German environmental laws. The Contractor shall pay all associated disposal fees and maintain all disposal manifests for Government inspection.
5.4 Inventory Control and Reporting
a. On-Site Inventory Log (Deliverable M-005): The Contractor shall maintain a current, real-time inventory log of all pesticide products stored in the on-site pest control shop. This log must track all chemical additions, consumption quantities, and waste disposal. This log shall be made available for Government review within four (4) business hours of a request from the COR.
b. Hazardous Material Inventory Report (Deliverable M-006): To comply with EPCRA and Host Nation reporting mandates, the Contractor shall submit a Quarterly Hazardous Material Inventory Report to the DPW Environmental Division through the COR. This report shall provide a consolidated inventory of all hazardous materials on hand at the end of each quarter.
6. DEFINITIONS
Certified Applicator/Operator (U.S. Standard): Any individual who applies pesticides...and who has been authorized to do so by successfully completing a training program approved by the EPA, followed by formal certification by DoD or a State.
IHK-Certified Pest Control Technician (Mandatory Host Nation Standard): An individual who has successfully completed the official German vocational training and examination process to earn the title "IHK-geprüfter Schädlingsbekämpfer." This is the mandatory legal qualification required to commercially apply pesticides in Germany, as required by PWS paragraph 2.2.
Contracting Officer’s Representative (COR): An individual who is responsible for technical administration of the contract and assures proper Army surveillance of the Contractor’s performance.
Contractor Work Plan (CWP): A Contractor-developed document submitted as part of the Contractor proposal that describes how the requirements of this contract will be met. The plan establishes strategies and methods for conducting a safe, effective, and environmentally sound IPM program.
Installation Pest Management Coordinator (IPMC): The individual designated by the installation Commander to coordinate and oversee all pest management activities on the installation.
Integrated Pest Management (IPM): A planned program incorporating a wide variety of technological and management practices to achieve long-term and environmentally- sound pest suppression and prevention. IPM uses targeted, sustainable methods including education/communication, habitat modification, non-chemical control, biological control, and, where necessary, the use of pesticide compounds, formulations, and application methods that present the least potential hazard to humans and the environment. Federal Agencies are mandated by Public Law (Section 136r-1 of Title 7, USC) to use IPM.
Integrated Pest Management Plan (IPMP): A long-range, well-defined planning and operational document that describes the IPMP program. Written pest management plans are required as a means of establishing and implementing IPM.
Out of Cycle Pesticide Use Request (OCPUR): The OCPUR is a supplement to the PUP. An OCPUR is a pesticide use request for pesticides that were not included in the installation’s annual Pesticide Use Proposal. (See below for information on the Pesticide Use Proposal) Pesticide: Any substance or mixture of substances, including biological control agents, that may prevent, destroy, repel, or mitigate pests and is specifically labeled for use by the EPA. Also, any substance or mixture of substances intended for use as a plant regulator, defoliant, desiccant, or biocide. The AFPMB does not review or approve disinfectants or biocides.
Pesticide Use Proposal (PUP): The PUP documents the exact pesticides proposed to be used on installation the following year. The pesticides listed on this proposal must be approved by the designated DoD-certified Army Pest Management Consultant through the KO/COR and IPMC prior to use. The Army Pest Management Consultant confirms that the pesticides are registered by the EPA and State and are being used for the correct target site and pest.
7. PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX
This table summarizes the most critical performance standards for Annex M. The Government will use these standards to assess contractor performance and may issue financial deductions against the monthly invoice for failure to meet the stated Acceptable Quality Levels (AQL). These standards do not supersede any other requirement in this contract.
| Required Service |
| PWS Paragraph |
| Performance Standard |
| Maximum Allowable Deviation (AQL) |
| Pest Management Plan (PMP) Submission |
| 2.3.a |
| The annual PMP update shall be submitted complete, accurate, and on-time, containing all required elements. |
| 100% Compliance. No late, incomplete, or unapproved plan submissions permitted. |
| Recurring Service Frequency |
| 3.2 |
| All scheduled services for Category I, II, III, and IV facilities shall be performed within the specified frequency (Weekly, Quarterly, etc.). |
| No more than 5% of scheduled services may be missed or late in any given billing cycle without prior COR approval. |
| Emergency Response to Stinging Insects |
| 4.1 |
| The Contractor shall physically arrive on-site to address any verified stinging insect nest that poses an immediate threat within the timeframe specified in Annex A for Priority 1 (Emergency) work. |
| 100% Compliance. Zero deviation allowed. All emergency responses must be initiated within the Priority 1 timeline to meet ISR/CLS standards. |
| Bed Bug Protocol Compliance |
| 4.2 |
| The Contractor shall correctly execute all steps of the Bed Bug Response Protocol, including providing the prep-checklist and performing the mandatory 10–14 day follow-up inspection. |
| 100% Compliance. No steps in the protocol may be skipped or delayed. |
| Logbook & Documentation |
| 3.1.b & Annex A |
| All service actions (recurring and on-demand) shall be properly documented in the on-site facility logbook and in the GFEBS work order system upon completion. |
| No more than 10% of inspected logbooks or work order records may be missing required entries. |
8. DELIVERABLES
The Contractor shall provide the deliverables listed in the table below in accordance with the specified timelines, frequencies, and formats. Unless otherwise directed by PWS or the Contracting Officer’s Representative (COR), all deliverables shall be submitted electronically. The primary method of submission and official archive for all contract deliverables is Government SharePoint (GSP), as governed by TE-A-11.
The Contractor is responsible for tracking all deliverable deadlines. The Government's acceptance of a deliverable does not relieve the Contractor of their responsibility for the accuracy and completeness of the submitted data or their obligation to meet all performance standards defined in this contract.
| Deliverable # |
| PWS Paragraph |
| Deliverable Description |
| Frequency |
| Due Date |
| Media |
| SUBMIT TO |
| SUBMISSION METHOD |
| M-001 |
| 2.3.a |
| Pest Management Plan (PMP) |
| Annually |
| NLT 30 September |
| COR |
| GSP |
| M-002 |
| 2.3.b |
| Pesticide Authorization Request |
| As Required |
| Prior to use of any new chemical |
| Email/PDF |
| COR |
| GSP |
| M-003 |
| 3.4.a |
| Termite Station Baseline Map & Inventory Report |
| One-Time |
| NLT 90 days after contract award |
| PDF/GIS |
| COR |
| GSP |
| M-004 |
| 3.4.d |
| Annual Termite Station Map & Findings Report |
| Annually |
| NLT 30 October |
| COR |
| GSP |
| M-005 |
| 5.4.a |
| On-Site Inventory Log |
| As Requested |
| Within 4 hours of request |
| Email/PDF |
| COR |
| GSP |
| M-006 |
| 5.4.b |
| Quarterly Hazardous Material Inventory Report |
| Quarterly |
| NLT 15 days after end of each fiscal quarter |
| COR |
| GSP |
9. TECHNICAL EXHIBITS (TE)
TE-M-01 – Pesticide & Chemical Compliance Guide
1.0 Purpose
This exhibit establishes the definitive requirements for the selection, approval, and use of all pesticides under this contract, ensuring compliance with U.S. DoD and Host Nation regulations.
2.0 Core Principle: The "Approved List"
The Contractor's Pest Management Program shall be governed by a single, Government-approved list of chemicals. The use of any pesticide, rodenticide, herbicide, or other biocide not on this list is a material breach of the contract. This "Approved List" shall be developed by the Contractor and submitted for Government review and acceptance as a mandatory component of the Annual Pest Management Plan (Deliverable M-001).
3.0 Minimum Requirements for Proposed Chemicals
For each chemical proposed for the "Approved List," the Contractor must provide:
a. Evidence of current registration with both the U.S. EPA and the relevant German authority (e.g., a BAuA number).
b. A current Safety Data Sheet (SDS) in both English and German.
c. The manufacturer's official product label, detailing application instructions and restrictions.
4.0 Sample "Approved List" Format
The Contractor's proposed list shall be submitted in the following format. [Note: The products below are for illustrative purposes only. The final list is determined by the Contractor's approved PMP.]
| Chemical Name / Brand |
| Active Ingredient |
| EPA Reg. No. / BAuA No. |
| Approved Use & Key Restrictions |
| Temprid FX |
| Imidacloprid, Beta-Cyfluthrin |
| 432-1544 |
| Indoor crack-and-crevice for crawling insects. Not for use in food prep areas. |
| Contrac Blox |
| Bromadiolone |
| 12455-79 |
| For use in locked, tamper-resistant exterior bait stations only. Not for interior use. |
| CrossFire Aerosol |
| Metofluthrin, Clothianidin |
| 73049-494 |
| Approved for direct application to mattresses for bed bug treatment per label instructions. |
TE-M-02 – Facility Service Level Matrix This exhibit categorizes all facilities and spaces on the installation and defines the required minimum pest control service frequency. The "Category" for each space is determined by its Usage Type of Rental Unit code as listed in the master inventory file, TE-A-02 (Space Assignment). This matrix serves as the primary technical guide for the execution of all recurring services defined in Section 3.0.
| Category |
| Official Category Name |
| Representative Usage Codes (from TE-A-02) |
| Examples |
| Minimum Frequency |
| I |
| High Sensitivity / Food Service |
| 730xx (Dining), 17xxx (Child Care), 68xxx (Medical/Dental) |
| Dining Facilities (DFACs), Kitchens, Commissaries, Child Development Centers (CDCs), Schools, Medical/Dental Clinics. |
| Weekly |
| II |
| High Traffic / Public Facing |
| 72xxx (Recreation/Fitness), 74xxx (Clubs/Community), 44xxx (Barracks Common Areas), 31xxx (Admin - HQ), 21881 |
| Gymnasiums, Theaters, Community Clubs, Barracks Common Areas, High-Density HQ Buildings, Libraries, Post Offices, Parachute Repair Facility |
| Quarterly |
| III |
| Standard Administrative |
| 31xxx (General Admin), 13xxx (Training/Classroom) |
| Standard Office Buildings, Administrative Annexes, Classrooms, Conference Centers |
| Semi-Annually |
| IV |
| Industrial / Storage / Utility |
| 4xxxx (Maintenance/Production), 8xxxx (Storage/Warehouse), 2xxxx (Utility/Infrastructure) |
| Warehouses, Storage Buildings, Workshops, Utility Plants, Unoccupied Structures, Garages |
| Annually |
Note on Mixed-Use Facilities: For facilities containing spaces from multiple categories (e.g., an office building with a small food kiosk), the entire building shall be serviced at the highest frequency applicable. In this example, the entire building would be serviced Quarterly (Category II), not Semi-Annually.
TE-M-03 – Estimated Workload Data For On-Deman Services
1.0 IMPORTANT NOTICE TO OFFERORS
The historical workload data provided in this Technical Exhibit represents the Government’s best estimate of past service density, frequencies, and material consumption based on historical records. This data is provided solely for informational and planning purposes to assist the Contractor in preparing their proposal. The Government does not warrant, guarantee, or represent that actual future workload, event frequencies, or material requirements will conform to these historical levels. The Contractor shall remain solely responsible for executing all performance standards and meeting all Acceptable Quality Levels (AQLs) outlined in the PWS, regardless of actual workload variances.
2.0 Distinction from Recurring Work
The data in this exhibit is for unpredictable, on-demand pest control services only. The workload for all recurring services (e.g., weekly DFAC inspections, quarterly office inspections) is not listed here and shall be calculated by the Contractor based on the official inventory in TE-A-02 and the service frequencies defined in TE-M-02.
3.0 Historical On-Demand Service Requests (Annual Average, FY23-FY25)
| Pest Issue / Service Type |
| Average Annual Work Orders |
| Key Locations / Notes |
Insect Infestations (General)
| - Ants |
| 112 |
| Primarily in office breakrooms and housing units during spring/summer. |
| - Cockroaches |
| 38 |
| Primarily in barracks common areas and older administrative buildings. |
| - Spiders / Other Crawling Insects |
| 65 |
| General nuisance calls across all facility types. |
Stinging Insect Nests
| - Wasps / Hornets |
| 27 |
| Peak season May-September. Nests typically located on building exteriors, eaves, and in ground areas near playgrounds. |
| - Bees (Swarms) |
| 4 |
| Requires coordination with certified local beekeeper for humane removal. |
| Bed Bug Response |
| 12 |
| Almost exclusively within barracks (UH) and transient lodging. Includes initial treatment and mandatory follow-up. |
Vertebrate Pest / Nuisance Animal
| - Rodents (Mice / Rats) - Interior |
| 45 |
| Primarily in warehouses, food storage areas, and mechanical rooms. (Exterior control is a recurring service). |
| - Birds (in buildings) |
| 8 |
| Typically pigeons or sparrows entering warehouse high-bays or attics. |
| - Martens / Other Mammals |
| 11 |
| Includes martens chewing vehicle/HVAC wiring and feral cats in building crawlspaces. Requires humane live trapping. |
| Bio-Hazard Cleanup |
| 6 |
| Removal of animal carcasses from building interiors or high-traffic exterior areas. |
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