ATTACHMENT 7 - Past Performance Questionnaire PPQ.docx

Attachment 7

50310223R0019, LSSP

PAST PERFORMANCE QUESTIONNAIRE (PPQ)

The company who has provided you this form is submitting a proposal in response to a U.S. Securities and Exchange Commission (SEC) Services Solicitation. Past performance is an important evaluation criterion for the acquisition, so input from previous customers of the Offeror is very important. We would greatly appreciate you taking the time to complete this form. Note: Offerors may be debriefed on performance evaluation information obtained from references. However, the names of the individual(s) providing information will not be disclosed.

Please provide your objective assessment and return the completed form (or equivalent) via email to ginnc@sec.gov (phone: 202-551-8295). Please entitle the email, PPQ for Solicitation 503102-23R-0019 and input the Offeror’s name. This will expedite the response from each referenced source. Your submission is appreciated NLT August 17, 2023.

PLEASE DO NOT PROVIDE COMPLETED QUESTIONNAIRES TO THE OFFEROR

SECTION 1 – GENERAL INFORMATION

TO BE COMPLETED BY THE VENDOR

VENDOR NAME

VENDOR ADDRESS

CUSTOMER NAME

CUSTOMER ADDRESS

CONTRACT NUMBER

TOTAL CONTRACT VALUE

AWARD DATE

COMPLETION DATE

CONTRACT TYPE (T&M, FFP, etc.)

DESCRIPTION OF SUPPORT/CONTRACT SERVICES PROVIDED

SECTION 2 –PERFORMANCE RATING INSTRUCTIONS

FOR THE CUSTOMER

Please rate the vendor’s performance in each of the performance elements listed in Section 3. Determine the adjectival rating that most nearly represents your experience with this vendor and indicate your assessment by placing an “X” under the appropriate heading.

Evaluation factors include:

a. QUALITY OF SERVICES

b. OFFEROR PERSONNEL

c. TIMELINESS OF PERFORMANCE

d. CUSTOMER SATISFACTION

Adjectival ratings are defined as follows:

a. EXCELLENT: Offeror performance uniformly exceeded customer expectations or contract requirements, and routinely provided significant or worthwhile features or benefits.

b. GOOD: Offeror performance occasionally exceeded customer expectations or contract requirements, and provided significant or worthwhile features or benefits, in one or several areas.

c. SATISFACTORY: Offeror performance met customer expectations or contract requirements (i.e., demonstrated an acceptable understanding of the requirements, provided an acceptable management and Technical approach to tasks; and provided complete response to customer needs)

d. UNSATISFACTORY: Offeror performance DID NOT meet customer expectations or contract requirements routinely.

e. NEUTRAL: Offeror has no performance history and is not being rated favorably or unfavorably.

SECTION 3 – VENDOR PERFORMANCE RATING

TO BE COMPLETED BY THE CUSTOMER

1. Contractor’s overall performance and management of contract requirements

2. Contractor’s ability to satisfy contract technical work requirements

3. Contractor’s process for controlling work (receiving, validating, scheduling and tracking individual contract work requests)

4. Contractor’s quality control (ability to identify and correct cause of non-conforming work or work processes)

5. Contractor’s conformance to/with applicable laws, rules, and regulations

6. Contractor’s ability to control physical and logical access to the Vendor site (if applicable)

Comments:

1. Program Manager (ability to effectively manage the contract)

2. Project Managers/Supervisors (ability to supervise contract work)

3. Contractor’s Work Staff, including Subcontractors (adequately trained; possess necessary skills; perform effectively in accordance with contract terms; etc.)

4. Key Personnel (responsive, available, minimum change-over)

1. Timely contract start-up (acquired required licenses, training, administrative clearances, equipment, etc. and prepared to start performance by contract start date)

2. Timely performance of contract work

3. Timely performance of administrative actions (e.g. submission of required reports, records, and other data submissions)

1. Contractor’s commitment to providing resources as necessary to resolve user problems and questions

2. Contractor’s ability to relate effectively to customer staff

3. Contractor’s ability to meet contract goals and objectives

4. Contractor’s positive and effective response to unexpected change and urgent requirements

5. In your judgment, does the Contractor display integrity (appearing to adhere to a code of sound moral principles, uprightness, and honesty)?

6. WOULD YOU CONTRACT WITH THIS VENDOR AGAIN FOR SIMILAR SERVICES?

ADDITIONAL COMMENTS:

SECTION 4 – EVALUATOR

TO BE COMPLETED BY THE CUSTOMER

Evaluator Name/Title: _________________________________________ Phone Number: ______________________________________________ Email Address: _______________________________________________ Signature: ___________________________________________________ Date: _______________________________________________________