Attachment 5 - Performance Requirements Summary.pdf

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Attached to
Medical Surveillance Federal contract opportunity
Solicitation number
W911WN23Q3005
Issued by
Department of the Army Corps of Engineers Engineering District Pittsburgh

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Attachment 5 – Performance Requirements Summary

Performance Standard

Required Services AQL Inspections

4.1.4.b The Contractor shall be responsible for scheduling of the specified Physical and Exam Services within seven (7) days for fit-for-duty examinations and within 30 days for all other Exam Services

a) Fit-for-duty exams scheduled within seven (7) days of request.

b) All other Exam Services scheduled within thirty (30) days of request.

95% What: Exam Scheduling How: Periodic Inspection, Random Inspection, Customer Feedback Who: COR Documented: Inspection Reports, Monthly Status Reports, CPARS Remedy: If standard is not met, the KTR shall be penalized:

• A minor (Level I) non-conformance up to

15% cost of the service.

• A major (Level II) non-conformance up to 20% cost of the service.

• A critical (Level III) non-conformance up to 50% cost of the service. Standard(s):

Inspection applies to all standards

Standard(s): Inspection applies to all standards

4.1.5.b Specific examination protocols for each type of Exam Service required by this contract are contained in Attachment 2 of the Performance Work Statement.

a) Exam protocols are performed for each Exam Service IAW Attachment 2 of the Performance Work Statement.

100% What: Examination Protocols How: Periodic Inspection, Random Inspection, Customer Feedback Who: COR Documented: Inspection Reports, Monthly Status Reports, CPARS Remedy: If standard is not met, the KTR shall be penalized:

• A minor (Level I) non-conformance is remedied via re-performance of the task when possible.

• A major (Level II) non-conformance is remedied via re-performance of the task when possible plus up to 20% cost of the service.

• A critical (Level III) non-conformance is remedied via re-performance of the task when possible plus up to 50% cost of the service.

Standard(s): Inspection applies to all standards

4.1.5.d Performing only authorized exams based on occupation and exposures.

100% What: Only authorized exams are performed How: 100% inspection Who: COR Documented: Inspection Reports, Monthly Status Reports, CPARS Remedy: The Government will not pay for unauthorized services.

4.1.7 Clearances. A

Qualified Occupational Health Physician must provide notes and

a) A Medical Clearance Determination form is completed and signed by a Qualified Occupational Health

100% What: Clearances How: Periodic Inspection, Random Inspection, Customer Feedback Who: COR interpretation of the Exam Services performed to determine if the employee has any detected medical condition which would place the employee at an increased risk of potentially endangering themselves or others.

Physician for each Exam Service.

b) Medical clearances note if abnormal findings are job or exposure related.

c) Diver clearances are documented on ENG Form 6227.

d) “Not fit for duty” or “limitations identified” clearance results are provided within 24 hours to the

USACE, LRP

Occupational Health Program Manager.

e) Medical clearance determinations are provided to the

USACE, LRP

Occupational Health Program Manager within 15 days of the Exam Service or following receipt of follow-up medical information.

f) Copies of medical clearance determinations are provided to each

USACE, LRP

employee.

Documented: Inspection Reports, Monthly Status Reports, CPARS Remedy: If standard is not met, the KTR shall be penalized:

• A minor (Level I) non-conformance is remedied via re-performance of the task when possible.

• A major (Level II) non-conformance is remedied via re-performance of the task when possible plus up to 20% cost of the service.

• A critical (Level III) non-conformance is remedied via re-performance of the task when possible plus up to 50% cost of the service.

Standard(s): Inspection applies to all standards

4.3.3 Online

Portal. The Contractor shall provide an online portal to permit the following functions:

exam services scheduling, medical clearance determinations, invoicing, and reports.

a) The portal permits the

USACE, LRP

Occupational Health Program Manager and Supervisors/Points of Contact to schedule Exam Services.

b) The portal permits the

USACE, LRP

Occupational Health Program Manager to view employee medical clearance determinations.

95% What: Online Portal How: Periodic Inspection, Random Inspection, Customer Feedback Who: COR Documented: Inspection Reports, Monthly Status Reports, CPARS Remedy: If standard is not met, the KTR shall be penalized:

• A minor (Level I) non-conformance is remedied via re-performance of the task when possible.

• A major (Level II) non-conformance is remedied via re-performance of the task when possible plus up to 20% cost of the service.

• A critical (Level III) non-conformance is remedied via re-performance of the task

c) The portal permits the

USACE, LRP

Occupational Health Program Manager and Operations Division POC to view and submit payment for contract services.

d) The portal permits the

USACE, LRP

Occupational health Program Manager to view the reports identified in Section 4.3.5.

when possible plus up to 50% cost of the service.

Standard(s): Inspection applies to all standards

6.3 The Contractor

shall prepare a single, comprehensive invoice in accordance with FAR 52.212- 4(g). All invoices are to be submitted to the COR for review no later than the 15th day of the month following the month the services are performed.

a) Invoices are submitted to the COR and USACE Finance Center no later than the 15th day of the month following the month the services are performed.

b) Invoices accurately reflects exams performed.

N/A

98%

What: Invoicing How: Periodic Inspection, Random Inspection, Customer Feedback Who: COR Documented: Inspection Reports, Monthly Status Reports, CPARS Remedy: If standard is not met, the KTR shall be penalized:

• A minor (Level I) non-conformance is remedied via re-performance of the task when possible.

• A major (Level II) non-conformance is remedied via re-performance of the task when possible plus up to 20% cost of the service.

Standard(s): Inspection applies to all standards

The Government pays only for those services delivered and accepted.

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