Attachment 5 - Past Performance Questionnaire - EIS.docx

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TIERED EVALUATIONS: NX EQ Endoscopy Information System
Solicitation number
36C10G20Q0050
Issued by

About this file

This document contains a combined synopsis and solicitation for an Endoscopy Information System. The Department of Veterans Affairs is seeking to establish a one-year requirements contract with four one-year options for a brand name or equal Endoscopy Information System. Interested vendors must be registered in SAM and provide a quote for all contract line items by February 15, 2021. The solicitation will be awarded as a tiered evaluation with priority given to SDVOSBs, VOSBs, small businesses, and then large businesses. The contract will have a maximum value of $41.5 million and support VA medical centers nationwide.

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Department of Veterans Affairs:

INFORMATION REQUEST: PAST PERFORMANCE QUESTIONNAIRE

The Department of Veterans Affairs is currently in the process of awarding a competitive enterprise wide strategic contract for ENDOSCOPY INFORMATION SYSTEM (EIS). This questionnaire has been sent to you for a reference for solicitation:

Send completed questionnaires to sharon.redman@va.gov and kevin.pendleton@va.gov. Please fill the subject line of the e-mail as:

[Company Name] – Past Performance Questionnaire – 36C10G20Q0050 – EIS.

NOTE TO CONTRACTORS: If the Questionnaire is provided for Subcontractors reference, the contractor’s name below must include both the Prime and Subcontractor Names.

PAST PERFORMANCE QUESTIONNAIRE

Contractor’s Name:

Subcontractor’s Name (if applicable):

BPA/Contract/Task Order Number:

Name of Person Completing the Evaluation:

Telephone: E-mail:

Title:

Company/Organization:

Please rate the contractor in each of the following areas. Note: there is room for comments where you deem remarks would be helpful to our evaluation.

Not Applicable: N/A 1 = Performance clearly below the contract performance standard or requirement.

2 = Performance occasionally does not meet minimum contract performance standard or requirement.

3 = Performance that meets the minimum contract performance standard or Requirement.

4 = Performance that meets and occasionally exceeds the contract performance standard or requirement.

5 = Performance that almost always exceeds the contract performance standard or requirement

1. Overall quality/satisfaction
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

Overall satisfaction with the Contractor’s performance.

2. Delivery performance
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

Delivery performance includes delivery consistency, on time performance, and flexibility in responding to emerging issues and implementing required solutions.

3. Satisfaction with the quality of service delivered
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

Rate the effectiveness and applicability of the plans and strategies delivered and the actual implementation of those.

4. Satisfaction with problem resolution
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

This includes the contractor’s ability to solve problems, the speed in which they handle problems, and their effective delivery of resolutions.

5. Satisfaction with the quality of contractor personnel
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

Rate the quality of the contractor’s staff in executing the project work scope.

6. Satisfaction with the quality of product (software/hardware solution) past performance.
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

Rate the overall quality of the product performance (e.g., procedure documentation process, procedure reports, analytics/quality reports, interface(s) performance, interoperability with VistA/CPRS and VistA Imaging).

7. Have you issued a cure notice, show cause notice, suspension of progress payments or other letters directing the correction of a performance problem in the past 3 years? |_| Yes |_| No If Yes, please explain.

8. Have you terminated this contractor for default within the past 3 years, or are there any pending termination actions? |_| Yes |_| No If Yes, please explain.

9. Based on the contractor’s overall performance, would you award them another contract? |_| Yes |_| No If No, please explain.

10. Have you discussed any adverse past performance problems with the Contractor and given them an opportunity to comment? |_| Yes |_| No Please explain.

11. Do you file past performance information in a database that the Contracting Officer may search? |_| Yes |_| No Please explain.

12. If the contract had options, were those options exercised? |_| Yes |_| No Please explain.

13. What was the contract period of performance (i.e., when were services provided)?

14. What was the dollar value of the contract performed by the contractor?

15. Provide a brief description of the services provided by the contractor for this contract.

16. Please attach any past performance database reports or other material you deem appropriate to a full understanding of the Contractor’s past performance by the evaluator.

17. Please provide information on any adverse performance by the contractor and the corrective actions taken.

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