Attachment 5 - Dorm Maintenance Mission Essential Function.pdf
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- Attached to
- Dormitory Maintenance
- Solicitation number
- FA860125R0003
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This is a memorandum from the Wright-Patterson Air Force Base 88th Civil Engineer Group designating Dormitory Maintenance as a Mission-Essential Function, along with an attached service call response time matrix. The memorandum establishes that Dormitory Maintenance is designated as an Essential Contractor Service under DFARS 252.237-7023, requiring the contractor to perform specified services during crisis situations.
The attached service call response time matrix details required response times across multiple maintenance categories including electrical, plumbing, heating, appliances, air conditioning, structural repairs, and safety systems. Response times are categorized as Emergency (30 minutes), Urgent (1 day), or Routine (2 days). Emergency responses are required for situations like fire calls, flooding, safety hazards, and inoperative critical systems. Urgent responses cover issues like inoperative appliances, HVAC problems, and minor leaks. Routine maintenance includes tasks like light repairs, painting, and general maintenance with 2-day response requirements.
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DEPARTMENT OF THE AIR FORCE
88th Civil Engineer Group (AFMC)
WRIGHT-PATTERSON AIR FORCE BASE OHIO
Strength Through Support
MEMORANDUM FOR AFMC AFLCMC/PZICC
FROM: 88 CEG/CEI
1450 LITTRELL ROAD
WRIGHT-PATTERSON AFB, OH 45433-5209
SUBJECT: Mission-Essential Functions and Essential Contractor Services for Dormitory Maintenance Contractor
1. In order to ensure continuation of essential contractor services under all circumstances, the Dormitory Maintenance function is hereby designated as a Mission-Essential Function as defined in the clause at DFARS 252.237-7023, Continuation of Essential Contractor Services. The Dormitory Maintenance Contractor service is designated as an Essential Contractor Service as also defined in DFARS 252.237-7023. The contractor shall be responsible for performing those services identified as service call response times (Attachment 1) during crisis situations as directed by the Contracting Officer.
2. If you have any questions, please contact Housing Branch Chief Juan Salazar at 937-257-8415 or email juan.salazar.18@us.af.mil
JUAN A. SALAZAR, NH-III, DAF
Chief, Housing Branch 88 CEG/CEIH
Attachment
Service Call Response Times mailto:juan.salazar.18@us.af.mil
APPENDIX B
SERVICE CALL RESPONSE
TIMES
SYSTEM CATEGORY RESPONSE TIME
ELECTRICAL
Fire call Emergency 30 minutes Safety hazards, shorts, exposed wiring, smoldering fixtures
Emergency 30 minutes
Lights dim Routine 2 days Lights flashing Emergency 30 minutes Exterior Lighting Urgent 1 day Thermostat inoperative (Heating Season) Emergency 30 minutes Thermostat inoperative (Cooling Season) Urgent 1 day Bad receptacle, switch or fixture Routine 2 days Exhaust fan doesn’t run Routine 2 days Smoke detector inoperative Urgent 1 day Essential lighting repair Routine 2 days Light out in storage room Routine 2 days Loose fixture or receptacle Routine 2 days All other problems Routine 2 days
PLUMBING
Fire call Emergency 30 minutes Water Flooding Building (broken water line, etc.) Emergency 30 minutes Sewage flooding Building (drains overflowing, etc.) Emergency 30 minutes
Toilet stoppage (not overflowing) Urgent 1 day Toilet inoperative Urgent 1 day No hot water (room/common area) Urgent 1 day Sewer overflowing outside Emergency 30 minutes Garbage disposal inoperative Urgent 1 day Replace broken plumbing fixture Urgent 1 day Low water pressure (room/common area) Urgent 1 day Inoperative plumbing fixtures Urgent 1 day Sluggish drain Urgent 1 day Faucet leaks or other minor plumbing leaks Urgent 1 day Sink stopper doesn’t seal Routine 2 days Washer drains box rusted out Routine 2 days Problems with fixtures that make use difficult Routine 2 days Vent stoppage Urgent 1 day All other problems Routine 2 days
HEATING
Fire call Emergency 30 minutes No heat (room/common area) Emergency 30 minutes Not enough heat (room/common area) Urgent 1 day Duct does not distribute heat (1218 & 1243) Emergency 30 minutes
SYSTEM CATEGORY RESPONSE
TIME
HEATING (CONTINUED)
Blower noisy (1218 & 1243) Urgent 1 day Blower runs continuously (1218 & 1243) Urgent 1 day All other problems Routine 2 days
APPLIANCES
Fire call Emergency 30 minutes Refrigerator inoperative Emergency 30 minutes Oven inoperative Urgent 1 day All burners inoperative Urgent 1 day Any electrical short Emergency 30 minutes Any safety hazard Emergency 30 minutes Prevention of meal preparation Urgent 1 day Dishwasher supply/waste connection leak Urgent 1 day Ice machine Emergency 30 minutes Freezer Emergency 30 minutes Calibrate oven Routine 2 days Oven door won’t close Urgent 1 day Refrigerator won’t cool properly Urgent 1 day Dishwasher won’t work properly Routine 2 days One burner deficient Routine 2 days Loose handles, hinges, etc. Routine 2 days Refrigerator rack broken Routine 2 days Microwave Routine 2 days Garbage Disposal safety hazards Emergency 30 minutes Garbage Disposal leaking/clogged Urgent 1 day Garbage Disposal excessive vibration Urgent 1 day Clock on range broken Routine 2 days Washer inoperative Urgent 1 day Dryer inoperative Urgent 1 day All other problems Routine 2 days Vent stoppage Urgent 1 day
AIR CONDITIONING
Inoperative (1218 & 1243) Urgent 1 day Inoperative (room) Urgent 1 day Any safety hazard Emergency 30 minutes No cooling (blows warm air)(room) Urgent 1 day Water coming out of fan coil unit Emergency 30 minutes
STRUCTURAL
Repair exterior door (will not stay closed) Emergency 30 minutes Replace broken glass Emergency 30 minutes Safety hazards such as steps, flooring, collapsing structures
Emergency
30 minutes
Debris, projecting objects (such as nails) Urgent 1 day
SYSTEM CATEGORY RESPONSE TIME
STRUCTURAL (CONTINUED)
Major roof leaks Emergency 30 minutes Repair or secure cabinet Routine 2 days Minor roof leak Urgent 1 day Repair doors and windows Routine 2 days Repair caulking or grout around bathtub Routine 2 days Other roof repair Routine 2 days Repair downspout, gutters Routine 2 days Repair fascia, vent screens Routine 2 days Repair/replace floor covering Routine 2 days Repair/replace countertops Routine 2 days Repair walls, ceilings, floors interior door, drawers, etc.
Routine 2 days
Repair minor damage Routine 2 days Painting Routine 2 days Hardware, exterior trim Routine 2 days Bathroom accessories Routine 2 days
SMOKE DETECTORS
Failure, any type Urgent 1 day
CO DETECTORS
Failure, any type Emergency 30 minutes
OTHER
All other problems Routine 2 days
| 2023-10-19T12:07:57-0400 | |
| SALAZAR.JUAN.A.1174724810 |
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