Attachment_4_-_Past_Performance_Questionaire_(PPQ)_0001.docx

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Attached to
Indian Health Services (IHS) Web Support Contract Federal contract opportunity
Solicitation number
140D0423R0008
Issued by
Department of the Interior Departmental Offices Interior Business Center

About this file

This document contains a past performance questionnaire template for evaluation of contractor performance on federal contracts. The template requests information on a specific contract including the offeror, agency, title, number, type, award date, completion date, value, period of performance, offeror role as prime or subcontractor, and government point of contact. It includes a section for evaluation of contractor performance on factors such as quality of products and services, contract management, timeliness, cost control, and narratives. The evaluator is asked to provide ratings on a scale of outstanding to unsatisfactory for these categories. Finally, the evaluator is asked to provide any additional comments on the contractor's performance and sign and return the completed form to the contractor.

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Text version

Attachment 6 – Past Performance Questionnaire

WHEN FILLED IN THIS DOCUMENT IS SOURCE SELECTION SENSITIVE IAW FAR 3.104

SECTION 1: CONTRACT IDENTIFICATION

A. Offeror:___________________________________________________________________

B. Agency/Customer:___________________________________________________________

C. Contract Title:______________________________________________________________

D. Contract number: ____________________________________________________________

E. Contract type: _______________________________________________________________

F. Award Date: ________________________________________________________________

G. Completion Date: ____________________________________________________________

H. Contract Value:

Initial: _____________________________________________

Final: ______________________________________________

I. Period of performance: _______________________________________________________

J. Offeror Role (Prime or Sub): __________________________________________________

K. Government Point of Contact:

Name:________________________________________________________
Email Address:_________________________________________________
Telephone Number:_____________________________________________

L. Project Description

SECTION 2: EVALUATION

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

CODE
PERFORMANCE LEVEL
O
OUTSTANDING - The contractor has demonstrated an outstanding performance level that was significantly in excess of anticipated achievements and is commendable as an example to others, so that it justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances where contractor performance clearly exceeds the performance levels described as “Excellent”.
E
EXCELLENT – The contractor has substantially exceeded the contract performance requirements.
G
GOOD – There are no, or very minimal issues and the contractor has met the contract requirements.
F
FAIR – Overall compliance requires minor agency resources to ensure achievement of contract requirements.
P
POOR – Overall compliance requires significant agency resources to ensure achievement of contract requirements.
U
UNSATISFACTORY – Non-conformances are jeopardizing the achievement of contract requirements, despite use of agency resources. Recovery is not likely. If performance cannot be substantially corrected, it constitutes a significant impediment in consideration for future awards containing similar requirements.
N
NOT APPLICABLE - Unable to provide a score
Quality of Product or Service
O
E
G
F
P
U
N

Ability to understand/comply with customer objectives and technical requirements

Effectiveness of assigned personnel in terms of the appropriate mix of education and experience to accomplish the requirement.

Adequacy/effectiveness of quality control program

Quality/effectiveness of sub-contracted efforts

Contract Management, Timeliness of Performance & Business Relations
O
E
G
F
P
U
N

Effectiveness of overall contract management (including ability to effectively lead, manage and control the program)

Timeliness/effectiveness of contract problem resolution without extensive customer guidance

Ability to successfully respond to emergency and/or surge situations

Effectiveness of material management (including Government Furnished Property or Material)

Contractor proposed alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the customer

Contractor implemented responsive/flexible processes to improve quality and timeliness of support.

Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes)

Transition/Phase-in & Employee Retention/Attraction
O
E
G
F
P
U
N

Contractor ability to smoothly transition resources and personnel.

Contractor effectiveness on maintaining continuity of mission support while transitioning/phasing in resources and personnel to support other efforts.

Ability to hire/apply a qualified workforce to this effort.

Ability to retain a qualified workforce on this effort.

Cost Control
O
E
G
F
P
U
N

Accuracy in forecasting contract costs

Ability to meet forecasted costs and perform within contract costs

Ability to alert Government of unforeseen costs before they occur

Government Contracts Only: has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations?

Yes___ Default___ Convenience___ Pending Terminations___ No ___

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc).

SECTION 3: NARRATIVE SUMMARY

Please provide any additional comments concerning this contractor’s performance, as desired.

Evaluator’s Signature Date

Thank you for your prompt response and assistance!

Please return this form to the contractor that has submitted for evaluation, they will provide with their proposal submission.

If uncomfortable with providing directly to the contractor, please submit a copy to:

Stephanie McCullough, stephanie_mccullough@ibc.doi.gov

And

Stephanie Gibbs, stephanie_gibbs@ibc.doi.gov

File details come from the government source that posted it. Updated .