Attachment 4 - Past Performance.docx

RFP 6923G226R000002

ATTACHMENT 4

FOOD SERVICES AT THE US MERCHANT MARINE ACADEMY, NY

PAST PERFORMANCE EVALUATION QUESTIONNAIRE

FULL FOOD SERVICE PERFORMANCE INFORMATION

SECTION A: Contractor Information (to be completed by the offeror)

1. Contractor’s Title, Name and Address:

2. Point of Contact: ___________________________________

3. Phone Number (with area code): __________________________

4. Contract Number: ________________

5. Description / Explanation of contract services provided

SECTION B: Respondent Information: (To be completed by Respondent, i.e., Commercial Sector or Government)

1. Respondent’s Title, Name and Address:

2. Phone Number & email address: __________________________________________________

3. Contract Specifics:

a. Contract Number:

b. Contract Type: Firm-Fixed-Price Indefinite Quantity/Task Order Cost-Reimbursement

c. Start Date / End Date:

d. Original Contract Amount:

e. Current Contract Value:

f. Estimated Value at Completion:

Please e-mail the completed questionnaire by 7/30/2026 to: durba.ray@DOT.GOV; felizc@usmma.edu

PAST PERFORMANCE EVALUATION OFFEROR’S REFERENCE QUESTIONNAIRE

1. Complete this questionnaire using the grading system explained below. Your assessment should only consider performance for which the contractor is responsible and accountable. Each offeror shall be assigned one the following ratings:

(HS) HIGH CONFIDENCE - Performance meets contractual requirements and exceeds many (requirements) to the Government's benefit. The contractual performance of the element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

(MC) MEDIUM CONFIDENCE - Performance meets contractual requirements. The contractual performance of the element being assessed contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

(LC): LOW CONFIDENCE: Performance hardly meets contractual requirements. The contractual performance of the element being assessed contains some major problems for which corrective action taken b the contractor appear or were not so satisfactory.

(U) UNSATISFACTORY/NO CONFIDENCE - Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element being assessed contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

(N) NOT APPLICABLE/UNKNOWN CONFIDENCE - Unable to provide a score. Performance in this area is not applicable to effort assessed.

2. Please circle the rating, the appropriate letter, for each item on the questionnaire, which most accurately describes the contractor’s performance. Provide frank, concise comments or supporting narrative explanations in the spaces provided. When responding to the descriptive statements, select the answer, which most accurately describes the contractor’s performance or situation. You may use additional sheets if more space is needed.

PAST PERFORMANCE QUESTIONS

a. Quality of services received was satisfactory. Any dissatisfaction, please explain.

HS MC LC U N

b. Quality of food provided was satisfactory. Any dissatisfaction, please explain.

HS MC LC U N

c. Variety of food provided was satisfactory. Any dissatisfaction, please explain.

HS MC LC U N

d. Contractor met established work schedules to complete all performance requirements. (Yes/No). What were the causes of any schedule variances? (Explain)?

HS MC LC U N

e. Randomly performed required 100 % surveillance procedures (Yes/No)? Discrepancies where identified by Periodic or Customer complaint methods? (Circle one). Did offeror re-perform the service promptly?

HS MC LC U N

f. Was money deducted for services not received? If yes, please explain

g. Has the necessary experience and knowledge of the full food service industry? (Yes/No). Explain any negative comments.

h. Had the necessary manpower to perform during the initial start-up period in an efficient and timely manner.

HS MC LC U N

i. Provided the necessary manpower to perform.

HS MC LC U N

j. Adequately complied with all Federal and mandated sanitation requirements.

HS MC LC U N

k. Provided all reports required by your contract in a timely manner.

HS MC LC U N

l. Identified problems in advance and when necessary, took positive and effective corrective actions.

HS MC LC U N

m. Offeror provided effective Quality Control/Inspection procedures.

HS MC LC U N

n. Offeror has a history of recurring problems? (Yes/No). If yes, please explain.

o. Met terms of the contract and within the contractual price.

HS MC LC U N

p. Responded timely and professionally to your needs in performing emergency responses.

HS MC LC U N

q. Responsive to the quality program by identifying, correcting, and preventing initial and recurring contract discrepancies.

HS MC LC U N

r. How well did the contractor safeguard, track and account for Government Furnished Property?

HS MC LC U N

s. List the contractor’s documented strength in performing the contract requirements and rate them.

t. List the contractor’s top documented weaknesses in performing the contract requirements and rate them.

HS MC LC U N

u. Is there any indications that the contractor has financial concerns that would jeopardize contract performance? (If YES, please explain in “Remarks” section)

HS MC LC U N

v. Contract managers have sufficient authority to make decisions and take actions necessary to ensure services were performed.

HS MC LC U N

w. Were there any problems with employees or subcontractors payments? (Yes/No). Explain any negative response.

x. Submit changes to the schedule due to manning shortages or broken equipment.

HS MC LC U N

y. Any replacement in contract managers during the duration of the contract period of performance? (Yes/No). If yes, please explain.

z. Was it ever elected not to exercise an option due to the contractor’s poor performance? (Yes/No). If yes, please explain.

aa. Do you have any reservations in awarding another contract to the offeror? (Yes/No). If yes, please explain.

ab. Select one rating which most accurately describes the contractors’ overall performance on your contract.

HS MC LC U N

Attachment 3