Attachment 4 - Giant Voice PWS 3 Sep 25.pdf

FA4661-25-Q-0061

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PERFORMANCE WORK STATEMENT

FOR

Giant Voice

AT

Dyess AFB, Texas

September 3, 2025

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Giant Voice

Table of Contents

1.0 DESCRIPTION OF SERVICES

1.1 General

1.1.1 Description of Services/Objectives

1.2 Background

1.3 Inherently Governmental Function

1.4 Period of Performance

1.5 Place of Performance

1.6 Specific Tasks

1.6.1 Specific Tasks

1.6.1.1 Existing Wireless Radio Frequency

1.6.1.2 PC Based Central controller Consoles

1.6.1.3 Replace 17 Poles

1.6.1.4 Giant Voice Announcements

1.6.1.5 Pre-proposal Walk Through

1.6.1.6 Resources for Project

1.6.1.7 Additional Resources for Project

1.6.1.8 Equipment Required

1.6.1.9 Omni-directional Speakers

1.6.1.10 Voltage Requirements

1.6.1.11 Powerloads

1.6.1.12 Weatherproof Devices

1.6.1.13 Solar Panels

1.6.1.14 Reuse Galvanized Steel Poles

1.6.1.15 Provide and Install Omni-Directional Antennas

1.6.1.16 Speaker Array Battery

1.6.1.17 Configuration Management

1.6.1.18 Wall Penetration Standards

1.6.1.19 Cooper Cable Requirements

1.6.1.20 Shield Bonding Connectors

1.6.1.21 Electrical Power

1.6.1.22 Turn-Key Giant Voice System

1.6.1.23 Outdoor SCU Enclosures

1.6.1.24 Pre-recorded Voice Alerts

1.6.1.25 Alert Messages

1.6.1.26 Live Voice Messages

1.6.1.27 Location of Giant Voice Speakers

1.6.1.28 Sound Propagation Analysis

1.6.1.29 Digital Operation VHF & Interface Features

1.6.1.29.1 Polygon Activation

1.6.1.29.2 Individual Site Activation

1.6.1.29.3 Schedule Automative Activation

1.6.1.29.4 Siren Detailed Individual Status

1.6.1.29.5 Alarm Logger

1.6.1.29.6 Monitoring of Communication Statistics

1.6.1.29.7 Siren System Reports

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1.6.1.30 Giant Voice Software Compatibility

1.6.1.31 Speaker Array

1.6.1.32 Siren Controller Unit

1.6.1.33 Amplifier Requirements

1.6.1.34 Remote Siren

1.6.1.35 Giant Voice Programming

1.6.1.36 Giant Voice Features

1.6.1.36.1 Application Programming Interface

1.6.1.36.2 Standard TCP/IP Network Protocols

1.6.1.36.3 API Interactions

1.6.1.36.4 Target Activation

1.6.1.36.5 API External System

1.6.1.36.6 Request Reports and Status of Delivery

1.6.1.36.7 Terminate Alert

1.6.1.36.8 Reports on System Health Status

1.6.1.36.9 Activation of alert Target Siren or Speaker

1.6.1.37 Pre-programmed Messaging Sounds

1.6.1.37.1 Broadcasting Messages

1.6.1.37.2 Broadcasting Tones

1.6.1.37.3 Broadcasting Voice

1.6.1.37.4 Control System

1.6.1.38 Zone Selectable

1.6.1.39 Central Control Stations

1.6.1.40 Activation Point

1.6.1.41 Primary Central Control Station, Command Post, Building 8030

1.6.1.42 Second Central Control Station, Base Radio Shop, Building 6122

1.6.1.43 Backup Bower for Control Station

1.6.1.44 Backup Power for Siren Speaker Locations

1.6.1.45 Wiring and Infrastructure

1.6.1.46 Coordination

1.6.1.47 Audible Signal

1.6.1.48 Music and Voice

1.6.1.49 Onsite Training

1.7 Minimum Qualifications

1.8 Deliverables

1.8.1 As-Built Drawings (CDRL A001, DI-DRPR-80151A/T)

1.8.2 Work Schedule (CDRL A002, DI-MISC-81382/T)

1.8.3 Weekly Status Report (CDRL A003, DI-MGMT-80368A)

1.8.4 Meeting Minutes (CDRL A004, DI-ADMIN-81505/T)

1.8.5 Test Plan & Cutover Plan (CDRL A005, DI-NDTI-80566A/T)

1.8.6 Test Report (CDRL A006, DI-QCIC-80512)

1.8.7 Training Plan (CDRL A007, DI-ILSS-81070/T)

1.9 Service Contractor Reporting

1.9.1 Data

1.9.2. Inspection

1.10 Small Business Subcontracting Program

2.0 SECTION II: SERVICE SUMMARY

2.1 General

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2.2 Maintenance and Services

2.3 Preventative Maintenance Inspection (PMI)

2.3.1 ATHOC and Integration Services

2.4 Outages

2.4.1 Routine

2.4.2 Priority

2.4.3 Scheduled Maintenance

2.5 Performance Evaluation

2.6 Government Quality Assurance

2.6.1 Quality Assurance Surveillance Plan

2.6.2 Defective Performance

2.7 Performance Assessment

2.7.1 Periodic Surveillance

2.7.2 Customer Complaints

2.7.3 Review of Audits

2.7.4 100 Percent Inspection

2.8 Quarterly Progress Meetings

2.8.1 Meeting Minutes

2.9 Contracting Officer Representative (COR)

2.9.1 Multifunction Team (MFT)

2.10 Quality Control

2.10.1 Quality Control Program

2.10.2 Spot Checks & System Acceptance Tests

2.10.3 Weekly Report

2.10.4 Quality Control Plan (QCP)

2.11 Contractor’s Performance

2.11.1 Past Performance Information (PPI)

2.11.2 Contractor Performance Assessment Report (CPARS)

3.0 SECTION III: GENERAL INFORMATION

3.1 Hours of Operation

3.1.1 Recognized Holidays

3.2 Contract Personnel

3.2.1 Contract Manager (CM)

3.2.1.1 Personnel Roster

3.2.2 Contractor Employees

3.2.2.1 Certifications

3.2.2.2 Contractor Qualifications

3.2.2.3 Employee Training

3.2.2.4 English Language

3.2.3 Use of Government Employees

3.2.3.1 Employment of Spouses/Dependents

3.2.3.2 Off-duty Military Personnel

3.2.3.3 Identification of Contractor Employees

3.2.3.3.1 Organizational Conflict of Interest (OCI)

3.2.3.3.2 Personal Conflict of Interest (PCI)

3.2.3.3.3 Privately Owned Vehicles

3.3 Conservation of Utilities

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3.4 Environmental Protection

3.5 Permits

3.5.1 Permits

3.5.2 Right to Inspect

3.5.3 Non-compliance

3.5.4 Spill Response

3.5.5 Audit

3.5.6 Failure to Insist on Compliance

3.5.7 Green Procurement Program (GPP)

3.6 Miscellaneous Paragraphs

3.6.1 Freedom of Information Act (FOIA)

3.6.2 Controlled Unclassified Information (CUI)

3.6.3 Notification of Debarment/Suspension Status

3.6.4 Correspondence

3.6.5 Post Award Conference

3.6.6 Privacy Act

3.6.7 Records

3.6.8 Insurance

3.6.9 Subcontracting

3.6.10 Data Rights

3.6.11 Fire Prevention

3.6.12 Flightline Driving

3.6.13 Hazardous Materials

3.6.14 Inclement Weather

3.6.15 Section 508 Compliance

3.7 Security

3.7.1 General

3.7.1.1 Compliance with Base Security Regulations and Force Protection

3.7.1.2 Compliance with Base Traffic Regulations

3.7.1.3 Prohibition of Weapons on Base

3.7.1.4 Reporting Suspicious Activity

3.7.1.5 Security Clearances

3.7.1.6 Base Access

3.7.2 Required Training

3.7.2.1 Level I - Antiterrorism Awareness Training

3.7.2.2 Information Assurance (IA) Training

3.7.3 Additional Security Requirements

3.7.3.1 Physical Security

3.7.3.2 Key Control

3.7.3.2.1 Procedures

3.7.3.2.2 Lost/Duplicated Keys

3.7.3.2.3 Authorized Use

3.7.3.2.4 Lock Combinations

3.7.4 Contractor Access to Air Force Installations

3.7.5 Base Access

3.8 Safety

3.8.1 Safety Equipment

3.8.2 Safety Threats

3.8.3 Substance Abuse Testing

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3.8.4 Appearance

3.8.5 Site Coordination

3.8.6 Accident/Incident Reporting and Investigation

3.8.7 Confined Space

4.0 SECTION IV APPENDICES & EXHIBITS

APPENDIX 1 Definitions, Abbreviations, and Acronyms APPENDIX 2 Workload Estimates APPENDIX 3 Government Furnished Facilities APPENDIX 4 Applicable Publications and Forms

TABLE 1 GIANT VOICE SYSTEM REQUIREMENTS

FIGURE 1 GIANT VOICE SOUND COVERAGE MAP

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SECTION I

1.0 DESCRIPTION OF SERVICES

1.1 General. This is a non-personnel services contract to provide a turnkey Giant Voice (GV) System, including engineering, design, furnishing, installation, and testing (EDFI&T), as required at Dyess Air Force Base. The government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn, is responsible to the government.

1.1.1 Description of Services/Objectives. The contractor shall provide all management, personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to a Giant Voice (GV) System upgrade that provides emergency, intelligible voice, tones, and pre-recorded alert notifications across Dyess AFB, communicating over the existing VHF infrastructure, as defined in this Performance Work Statement (PWS). The contractor shall perform to the standards in this contract. This includes the planning, coordination, and surveillance of the activities necessary to ensure disciplined work performance and timely resources application to accomplish all tasks under the contract. The contractor shall be responsible for maintaining communication with the contracting officer (CO) and the contracting officer’s representative (COR), and to immediately notify both the CO and the COR of any problems that would prevent the timely performance of this contract. The contractor is responsible for and required to implement, and maintain management control systems necessary to plan, organize, direct, and control all activities under this contract.

1.2 Background. The current Giant Voice System was installed originally in 1997 with Whelen equipment.

However, several major controller station equipment is at end of life and end of support, which warrants replacement. The new Giant Voice system shall communicate over the existing wireless VHF radio infrastructure to the seventeen (17) outdoor siren speaker poles. The upgraded GV system shall provide emergency, intelligible voice, tones, and pre-recorded alert notifications for the entire Dyess AFB, TX populace.

1.3 Inherently Governmental Function. The contractor shall not perform inherently governmental functions as defined in FAR Subpart 7.5 in relationship to this PWS.

1.4 Period of Performance. This is a five (5) year contract with one (1) base year and four (4) option years.

1.5 Place of Performance. The contractor shall perform the services in the PWS at Dyess Air Force Base, Texas.

1.6. Specific Tasks. This performance of work statement defines the requirements for the Contractor to Engineer, Design, Furnish, Install, and Test (EDFI&T) a turnkey Giant Voice (GV) System required at Dyess AFB, TX. The current GV system in place consists of seventeen (17) outdoor GV poles (a.k.a., towers, nodes).

The upgraded GV system shall provide emergency, intelligible voice, tones, and pre-recorded alert notifications for the entire Dyess AFB, TX populace. It shall be able to communicate over the existing, wireless, Very High Frequency (VHF) communications infrastructure. The upgraded GV system shall provide sufficient intelligible voice coverage for the entire base populace with real time emergency alerting messages and accurate health system activities.

1.6.1 Specific Tasks. This project covers the following technical objectives:

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1.6.1.1. Existing Wireless Radio Frequency. The contractor shall utilize the existing wireless radio frequency (RF) Giant Voice two-way communications infrastructure. The audible siren speaker messages shall be optimized, tested, controlled, and adjusted to prevent bleed-over noise into the surrounding communities, i.e., have volume control capabilities.

1.6.1.2. PC Based Central controller Consoles. The contractor shall install the PC based Central Controllers Consoles, alert graphics display, Central Communication Units and two-way communication alert software with detailed graphics screen and customized range map for control, activation, monitoring, and display of siren status and GV system health status.

1.6.1.3. Replace 17 Poles. The contractor shall provide a solution to replace seventeen (17) existing Whelen omni-directional siren speaker arrays to provide adequate and intelligible live voice and pre-recorded messages for the entire Dyess AFB, TX populace.

1.6.1.4. Giant Voice Announcements. The new GV system shall provide terrorist attack announcements, weather warnings, Force Protection, active shooter, exercises, physical and procedural security, mass notification and alert warnings, and local accident information affecting base operations. Specific information on “canned tone announcements” will be defined at walk-through.

1.6.1.5. Pre-proposal Walk Through. The Contractor shall utilize pre-proposal walk through information to analyze the project requirements, provide sound propagation analysis, perform engineering design tasks, and develop the data deliverables. Contractor may propose a solution with the required number of siren arrays and wattage power that will provide adequate, optimal sound coverage for the entire base populace.

1.6.1.6. Resources for Project. The contractor shall provide all personnel, equipment, installation, configuration management, labor, material, documentation, and services in support of this project. Services shall include project management and systems engineering services in support of the design, system staging, site preparation/development, equipment installation and optimization, acceptance testing, training, and one year warranty. The contractor shall perform all necessary efforts in the completion of this project to receive system acceptance.

1.6.1.7. Additional Resources for Project. The contractor shall provide all equipment, software, speakers, wiring, electrical power, tools, materials, supplies, transportation, labor, supervision, management, and other incidentals necessary to EDFI&T the upgraded GV system as stated in this performance of work statement. All equipment, supplies, and materials provided shall be new and not refurbished.

1.6.1.8 Equipment Required. The contractor shall EDFI&T the two-way, VHF RF communications infrastructure for the new, turnkey Giant Voice system. The contractor shall provide new siren speaker arrays, solar power panels, and radios. All radios shall be J/F- 12 certified and compliant. The radios shall use the same frequency that is currently in use by the GV system. Contractor shall confirm with 7 CS/SCXP.

1.6.1.9. Omni-directional Speakers. The Contractor shall install new omni-directional speakers to provide sufficient audible voice coverage for the entire base populace.

1.6.1.10 Voltage Requirements. The contractor shall ensure the appropriate voltage and current are provided to the GV siren speakers and Siren Controller Units’ electrical load. The contractor shall test the voltage, current, wire size, distance, transformer size, fuses, breakers, batteries, solar power regulator, current limiting devices, and other variables to ensure they are correctly utilized to drive the new load.

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1.6.1.11. Powerloads. The contractor shall coordinate with 7 CS/SCX and Base Civil Engineering before energizing all new power loads

1.6.1.12. Weatherproof Devices. The Contractor shall install the proper weatherproof head and liquid tight devices and weatherproof sealants to prevent moisture, water, and insects from entering the dedicated electrical, communication systems and enclosures. The Contractor shall install the 2in electrical PVC tubing conduits, weatherproof and waterproof sealants, connectors, couplings, straps, tape, and cable tie for securing power cables and siren speaker wires.

1.6.1.13. Solar Panels. The Contractor shall provide and install new solar power panel units with a voltage regulator to provide backup electrical power to the sirens and display the battery voltage status. The Contractor shall ensure proper grounding for the GV poles and associated speaker assemblies, IAW NECs, NFPA 780 and UL96A standards.

1.6.1.14. Reuse Galvanized Steel Poles. The contractor shall reuse the existing galvanized steel poles (sixteen total) at each GV tower and replace one existing wood pole with a new galvanized steel pole at Ray Rangel. The Contractor shall ensure proper lightning protection for the new SCUs and the radio antennas

1.6.1.15. Provide and Install Omni-Directional Antennas. The contractor shall provide and install the omni-directional antenna, antenna cables, connectors, and brackets, which will be connected to the VHF radio (Motorola APX6500 or equivalent) in the communications room of the Command Post (Bldg. 8030), and Base Radio Shop (Bldg. 6122), respectively. Contractor shall confirm with 7 CS/SCX (and Command Post) for the exact locations.

1.6.1.16. Speaker Array Battery. The siren control units shall be sized with the appropriate number of 12VDC batteries for the speaker arrays. The GVT shall be charged by solar and batteries. The contractor shall coordinate and confirm with Base Civil Engineering for power requirements, if necessary.

1.6.1.17. Configuration Management. Upon project completion the contractor shall provide configuration management, the as-built drawings (paper copy), detailed system communications schematics, and documentation of the installed system, in PDF format, including the predicted and tested audible coverage areas. (CDRL A001)

1.6.1.18. Wall Penetration Standards Any wall penetrations shall be restored to meet NFPA 1, NFPA 70 and NFPA 72 and Local CE (civil engineering) standards.

1.6.1.19. Cooper Cable Requirements. The contractor shall ground new copper cable to the Telecommunication Main Ground Bus-Bar (TMGB), near the terminal in all applicable communication rooms. Contractor shall properly ground the GV equipment, associated devices, wirings, siren speakers, SCUs, poles, all site facilities, structures, inside and outside, for personnel safety and equipment protection. Grounding and lightning strike protection shall meet requirements as set forth in MIL-STD 188-124C, Grounding, Bonding and Shielding;

electrical power IAW NFPA 780 and UL 96A standards, and base, local, state and federal codes, laws, and National Electric Code’s most recent edition, and Technical Order (TO) 31-10-24 “Installation Practices – Communication Systems Grounding, Bonding, and Shielding,” including those in paragraph 5.1. (From SOO 3.2.2)

1.6.1.20. Shield Bonding Connectors. Shield bonding connectors, bond bars, braids, ribbons, clamps, etc., shall be provided to maintain cable shield continuity at splices and at ground connections. Bonding connectors shall be provided IAW the Rural Utilities Service (RUS) Bulletin 1753F-803 (PE- 33), building electrical system Articles 230, 250, 280, 800, 810 of the NEC, and MIL-HDBK 419A Vol. I and II, Grounding, Bonding & Shield for

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Electronic Equipment & Facilities. Shields shall be grounded and continuous throughout the cable distribution system.

1.6.1.21. Electrical Power. The Contractor shall ensure adequate electrical power for the new SCUs and Central Control Units. The SCU on each GV pole shall operate on batteries and backup solar panel power.

1.6.1.22. Turn-Key Giant Voice System. The contractor shall install a new, turnkey GV system to provide prerecorded and intelligible voice alert messages, informational messages, action to be taken, playing of taps, retreat, reveille, and active shooter announcement messages to all personnel in the event of an emergency, terrorist threats, Force Protection contingencies, and exercises. Contractor shall install new omni-directional outdoor speaker arrays, and a solar panel package on each of the outdoor GV poles. The speakers shall be directed towards/within the boundaries of the base to provide adequate GV coverage and to avoid bleed over into the local, surrounding communities. Refer to Table 1 and Figure 1. The new GV system shall also provide an interactive map with geographical unit selection to send and receive emergency alerts and contain a color-coded display with detailed status and communication diagnostics information of each node in the GV network and its end devices, such as Remote Terminal Units (RTUs), AC power, amplifiers, batteries, siren(s) activated, sequence ID, along with a time and date stamp, unacknowledged alarms and reports, log alarms and events, and overall system activity and health status.

1.6.1.23. Outdoor SCU Enclosures. The Contractor shall install all new outdoor SCU enclosures. The new enclosures shall be weatherproof, waterproof, and NEMA 4X rated. The contractor shall install the lightning arrestors for protecting the radio transceivers. Each siren pole shall utilize the 12VDC battery system that is recharged with the solar power panels. Each siren pole shall utilize the appropriate size/rating batteries system for the speakers and solar power panels.) The solar power panels shall be installed and positioned in the direction to garner maximum sunlight energy.

1.6.1.24. Pre-recorded Voice Alerts. The upgraded GV system shall provide pre-recorded voice alert messages, informational messages, action to be taken, playing of taps, retreat, reveille, and active shooter announcement, and other messages, to all personnel in the event of an emergency, terrorist threats, Force Protection contingencies, and exercises. The pre- recorded messages will be provided upon contract award.

1.6.1.25. Alert Messages. The siren speakers shall deliver alert, warning and informational messages of what to do before, during and after an emergency, threats, exercises or disaster by the operators from the central control stations at the Primary Command Post (CP) Bldg 8030, and Base Radio Shop Bldg 6122.

1.6.1.26. Live Voice Messages. The Primary CP (Bldg 8030) shall transmit emergency announcements as live voice messages to alert and warn base personnel through remote siren speakers via microphone to any individual zone, group of zones, or all zones’ speakers. The Base Radio Shop (Bldg 6122) controller station shall only be used for troubleshooting, training, and maintenance purposes, and not have message activation capabilities.

1.6.1.27. Location of Giant Voice Speakers. The Contractor shall ensure the locations of the speakers shall provide sufficient intelligible voice and tone coverage and the sound shall be controlled and not bleed over into the surrounding communities. It shall have the capability for adjustments to be remotely controlled or at the GVT(s). The software shall have the ability of providing dB adjustments for all Giant Voice poles, group, or individual Giant Voice poles to provide volume adjustment capability at each location without having to physically visit each location.

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1.6.1.28. Sound Propagation Analysis. A detailed sound propagation analysis shall be performed to determine the exact siren speaker’s size and intelligible voice coverage. CDRLA006. The approximate sound propagation and coverage is depicted in Figure 1.

1.6.1.29. Digital Operation VHF & Interface Features. The contractor shall use new J/F-12 approved digital operation VHF (Motorola APX6500 or equivalent) radios, and the latest software for the GV system. The contractor shall provide the central control activation and communication system with the FSK format. The GV system shall be a stand-alone network and not connect to the base network. The new GV system shall provide the graphical intuitive interface with the following features:

1.6.1.29.1. Polygon Activation. Operator can enable polygon activation to select and activate sirens.

1.6.1.29.2. Individual Site Activation. Individual site and zone activation.

1.6.1.29.3. Schedule Automative Activation. Schedule automated activations sent from the control center.

1.6.1.29.4. Siren Detailed Individual Status. Operator can right click on any siren color coded icon to view detailed individual status.

1.6.1.29.5. Alarm Logger. Operator can utilize the alarm logger to retrieve specific event information based on siren site number and/or date & time. All accurate and real time siren system alarms and events are logged for the operator to view as they occur or after they have already occurred.

1.6.1.29.6. Monitoring of Communication Statistics. Operator has the ability to monitor communication statistics for each site and reconfigure, add, and remove sites as necessary.

1.6.1.29.7. Siren System Reports. Accurate detailed siren system reports can be retrieved for analyzation, troubleshooting, appropriate corrective action taken, and maintenance.

1.6.1.30. Giant Voice Software Compatibility. The Contractor shall provide the latest software versions for the new GV system which shall be compatible with the Government Furnished Equipment (GFE) AtHoc IP Integration Module 64 (IIM64). The Contractor shall integrate and test to ensure the new GV system is compatible, functional, and properly operates with the Government Furnished Equipment (GFE) AtHoc Blackberry IIM64. The AF EMNS PMO has the current contract to perform the integration and migration of the GFE AtHoc Blackberry IIM64 with the AtHoc net-centric Network Alerting SystemThe Base will coordinate with AFMC AFLCMC/HNI to request support for the IIM64 and with HQ ACC/A3O Lead Command to support the integration and migration schedule of the new GV system with the AtHoc network alerting system. 1.6.1.32 The new GV system shall allow operators to activate remote siren controllers independently, in groups, or an entire systemThe system shall be equipped with a silent test diagnostic that allows it to test all major system components without producing an audible signal.

1.6.1.31. Speaker Array. Each Speaker Array shall be equipped with a siren controller unit, solar power panels, new J/F12 approved digital operation VHF radio (Motorola APX6500 or equivalent), and 256-bit encrypted control and status monitoring. The Siren Controller Unit utilizes a separate vented battery cabinet that isolates the batteries from the electronic circuitry. The system shall be equipped with a silent test diagnostics that allows it to test all major system components without producing an audible signal.

1.6.1.32. Siren Controller Unit. The Siren Controller Unit shall use extremely efficient hot swappable pulse width modulated amplifiers or single board amplifiers to provide the highest reliability and efficiency in a small

Page - 12 - of 36 modular weatherproof enclosure. Controller units shall be powered from standard 12VDC batteries, and the sirens shall operate continuously for at least 30 minutes in tone and voice on battery backup.

1.6.1.33. Amplifier Requirements. The amplifier shall be a modular component, which is hot swappable or single board amplifier, allowing easier maintenance and increased redundancy.

1.6.1.34. Remote Siren. The remote siren controllers shall allow for multiple activation sequences to be programmed from the primary control station or locally at the siren site.

1.6.1.35. Giant Voice Programming. The new GV system shall be programmed to perform automatic testing of all speakers in the system, weekly and/or monthly routine report, quiet testing, growl testing, or a full system test.

1.6.1.36. Giant Voice Features. The upgraded GV System shall provide the following features:

1.6.1.36.1. Application Programming Interface. Application Programming Interface (API) or a way to remotely activate audible alerts.

1.6.1.36.2. Standard TCP/IP Network Protocols. Standard TCP/IP network protocols, RS 232, RS-485 and audio-input.

1.6.1.36.3. API Interactions. The API shall conduct all interactions using XML messages conforming to the OASIS (Organization for the Advancement of Structured Information Standard) Common Alerting Protocols (CAP) Standard

1.6.1.36.4. Target Activation. Target activation of specific sirens or speakers.

1.6.1.36.5. API External System. The API shall allow an external system to initiate specified pre-recorded audio alerts in the Giant Voice/PA system.

1.6.1.36.6. Request Reports and Status of Delivery. Request reports on the status of delivery and activation of an alert already in progress; specifically, if the alert was delivered to all targeted speakers and these speakers are sounding the alert.

1.6.1.36.7. Terminate Alert. Terminate an alert already in progress.

1.6.1.36.8. Reports on System Health Status. Request reports on system health status, replying with a detailed response.

1.6.1.36.9. Activation of alert Target Siren or Speaker. The Giant Voice system shall allow the activation of target siren or speaker via RF or dry-contacts or audio-input.

1.6.1.37 Pre-programmed Messaging Sounds The upgraded GV system shall be pre-programmed with the following messages. The pre-recorded messages will be determined at the Walk-through.

1.6.1.37.1 Broadcasting Messages:

Westminster Chime Attack Warning Disaster Warning FPCON Alpha

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FPCON Bravo FPCON Charlie FPCON Delta Lightning Warning Lightning Terminated Tornado Warning Tornado Exercise All Clear All Clear Exercise Hazardous Material Severe Weather Recall Message Active Shooter Announcement Heat Advisory Start/End Weather Warning To The Colors Retreat, Bugle Reveille Bugle Taps/Call to Arms The National Anthem Retreat/Anthem Lock down Alarm Yellow Exercise Alarm Red MOPP 4 Exercise Alarm Red Ground Attack MOPP 2 exercise Alarm Red Ground Attack MOPP 4 exercise Weekly Test Live PA PA Base PA All

HURCON (1, 2, 3, 4, 5)

End Message Indicator

1.6.1.37.2. Broadcasting Tones:

Alt Steady Alt Wail Pulse Steady Pulse Wail

1.6.1.37.3 Broadcasting Voice:

Live Voice Public Address Audio Level (line-level) input

1.6.1.37.4 Control System will perform the following functions:

Reset - used to reset all poles Cancel - used to cancel a message in mid-stream Test Message Silent Test

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1.6.1.38 Zone Selectable: The upgraded GV system shall provide a speaker zone selective functions and configurations. All zones are linked to provide simultaneous activations and selective zone ability to activate each individual zone. The GV system shall allow for the pre-configuration of six (6 ?) zones, which can be selected by the operator to promptly issue an announcement to the selected area. The zone configuration will be determined at the walk-thru. Contractor shall confirm number of zones with 7 CS/SCX and Command Post.

1.6.1.39 Central Control Stations: The Contractor shall install the latest Firmware which shall provide an easy to use, customizable graphical user interface (GUI) that allows operators to selectively activate sirens or make live voice announcements on the map to launch the messages. The interactive map displays the accurate color-coded status of each node in the network and its end devices such as siren speaker arrays. The actual trouble signals and/or correspondent color- coded status shall notify the operator of equipment degradation or failure. The GV system shall be capable of being activated, monitored, and controlled, send and receive real-time accurate siren status, and all system alarms and activities from the Primary CP (Bldg 3030) and Alt CP (Bldg 6122). The Contractor shall provide the GPS time servers, GPS antennas, cables and mounting brackets for maintaining the accurate timing and synchronization of the central control desktop computers.

1.6.1.40. Activation Point: The upgraded GV system shall be capable of being activated, monitored, and controlled from the Primary Command Post (Bldg. 8030) only, at Dyess AFB, TX.

1.6.1.41. Primary Central Control Station, Command Post, Building 8030: The contractor shall provide a 22in Desktop console with Windows 10 OS, two-way central communications unit, software package, Smart UPS and noise canceling microphone. The desktop PC console, communication control unit and desktop microphone shall be installed on the Command Post operator station. The Motorola APX6500 radio (or equivalent) shall be installed in the communications room. The antenna cable shall be installed and connected to the fiber glass omni-antenna. The power electrical outlet shall be available for the radio power. The Primary central control station will communicate over the wireless RF communications infrastructure to all remote GV siren poles. Contractor shall confirm all equipment placement (locations) with 7 CS/SCX.

1.6.1.42. Second Central Control Station , Base Radio Shop, Building 6122: The contractor shall provide a 22in Desktop console with Windows 10 OS, two-way central communications unit, software package, Smart UPS and noise canceling microphone. The desktop PC console, communication control unit and desktop microphone shall be installed on the Base Radio Shop operator station. The Motorola APX6500 radio (or equivalent) shall be installed in the communications room. The antenna cable shall be installed and connected to the fiber glass omni-antenna. The power electrical outlet shall be available for the radio power. This 2nd central control station will communicate over the wireless RF communications infrastructure to all remote GV siren poles. This control station will be used for troubleshooting, maintenance and training purposes only and shall not have the capability to activate messages for the GV system. Contractor shall confirm all equipment placement (locations) with 7

CS/SCX.

1.6.1.43. Backup Bower for Control Station. The contractor shall provide each central control station, not protected by a facility UPS, with its own backup power (UPS) to maintain operations during temporary losses of base utilities IAW NFPA 72. Each siren speaker shall have the batteries which are charged and shall be capable of operating the system under quiescent (non-alarm) load for a period of 72 hours and then shall be capable of operating the system under an emergency condition for 60 minutes at maximum connected loa.

1.6.1.44 Backup Power for Siren Speaker Locations. The contractor shall provide and install new signaling wiring to include RF cables and devices to provide reliable, robust, redundant, and resilient control and communications of the new GV system.

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1.6.1.45. Wiring and Infrastructure: Contractor shall install solar power panels that provide power to all outdoor GV speakers/poles. The contractor shall collaborate with base Civil Engineering Squadron (CES) before energizing GV poles. All GV poles shall use a battery system in addition to the solar panels’ power.

1.6.1.46 Coordination: All support shall be coordinated with and approved by 7 CS/SCX and the Civil Engineering Squadron.

1.6.1.47. Audible Signal. When broadcasting tone alerts for different warnings and when used as a vocal GV system for command and control instructions, the speaker system shall produce an audible signal and intelligible voice messages to any personnel located in the Base populated areas. (

1.6.1.48. Music and Voice. The upgraded GV system shall be capable of broadcasting standard military music selections and pre-recorded voice messages.

1.6.1.49. Onsite Training. Upon completion of the installation process, the Contractor shall provide User Training to the designated Site Staff in accordance with the customer requirements. User training shall include step-by-step instructions on the utilization of all features of the new system as well as basic system troubleshooting. The Contractor shall provide operational training to the users and system training to the Operators/Maintainers as needed. Instructional sessions shall be permitted to be videotaped for future training purposes. The Government shall retain the right to duplicate and distribute the training material for future training purposes. This training shall include setup, configuration, operations, and user diagnostic.

1.7 Minimum Qualifications. The Project Manager, Site POC, and respective alternate(s) shall be able to read, write, speak, and understand English.

1.8 Deliverables.

1.8.1. As-Built Drawings (CDRL A001, DI-DRPR-80151A/T): The contractor shall submit drawings showing the “as built” configuration in Visio format along with PDF format. The As-Built Drawings shall include the locations of all existing and upgraded tower locations; the GPS coordinates of each tower location, the logical diagram of the new integrated GV system, the facility location of the integrated GV equipment, a floor plan of the room location, power sources facilities and connections, a rack elevation plan of the integrated GV equipment, and tested coverage areas for Dyess AFB, TX. The coverage area drawings shall be shown on a satellite image of the coverage areas with the street names, facility locations and other geo-references shown.

1.8.2. Work Schedule (CDRL A002, DI-MISC-81382/T): The Contractor shall provide a complete milestone schedule that denotes project activities to include time-phased start and completion dates for the project and sub-projects associated with the installation of the components and system

1.8.3. Weekly Status Report (CDRL A003, DI-MGMT-80368A): The Contractor shall prepare a Weekly Status Report and distribute IAW CDRL A003. The purpose of the report is to inform IPT members of project progress, problems being encountered, and other topics necessary/beneficial to ensure success and timely completion of the contract requirements. A weekly report (soft copy) shall be submitted indicating progress/status and listing any deficiencies/discrepancies found and actions to correct them (CDRL A003).

1.8.4. Meeting Minutes (CDRL A004, DI-ADMIN-81505/T): The contractor shall chair a weekly IPT meeting that includes Contractor representatives, the Base Government Contracting Officer (CO), the 38thES stakeholders, and representatives of 7 CS/SCX and all required base personnel from Dyess AFB, TX. (SOO 2.1.5)

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The contractor shall be responsible for the meeting minutes. A copy of the minutes shall be provided to each attendee and disseminated via e-mail addresses.

1.8.5. Test Plan & Cutover Plan (CDRL A005, DI-NDTI-80566A/T): The contractor shall submit a written test plan that details how they will test the new GV system. (SOO 3.27) The Contractor shall provide a detailed cutover plan and schedule to delineate how the transition shall be implemented to minimize or avoid the existing GV system operation down time.

1.8.6. Test Report (CDRL A006, DI-QCIC-80512): The contractor shall document all test results in a “Test Report(s)” and submit to the 7 CS/SCX, within 5 calendar days of completion of each test.

1.8.7. Training Plan (CDRL A007, DI-ILSS-81070/T): The Contractor shall provide User Training to the designated Site Staff in accordance with the customer requirements. The contractor shall coordinate with the 7 CS/SCX to obtain a classroom for the instruction on the system, include the operational and maintenance requirements of the system for up to twenty (20) students utilizing a government approved training plan.

Support Area Title Delivery Date/Description

Management Manpower Reporting See 1.9.2 below.

Management/ Technical Monthly Progress Report As coordinated with the customer Technical Weekly Status Report As negotiated Technical Report Planning Documents As required Technical Report Trip Report/ Meeting Minutes As required

1.9. Service Contractor Reporting.

Establishes a record for the contract/order in SAM no later than 30 calendar days after contract/order award.

Enters Order Data, Contact Data and Location Data. Provide an annual count of contractor/subcontractor personnel performing services for each fiscal year if the Department of Defense (DoD) is the requiring activity and if the acquisition is in excess of $3,000,000.00 and meets PSC requirements. Reports all Contractor labor hours, including subcontractor labor hours, required for performance of the services provided under the contract/order for each fiscal year in SAM. Reporting shall be conducted for each fiscal year, which extends October 1 through September 30. While inputs may be made any time during the fiscal year, all data shall be reported no later than October 31 of the following fiscal year. Additional information and user manuals for government personnel and contractors are available at the SAM website (https://www.sam.gov).

1.9.1. Data. The government has unlimited rights to all deliverables of this contract.

1.9.2. Inspection. Deliverables will be inspected by the government within 5 workdays of receipt. Progress meetings may be held as required.

1.10. Small Business Subcontracting Program. The contractor shall submit a subcontracting plan for small business, small, disadvantaged businesses, Historically Under-utilized Business Zones (HUBZones), women-owned small businesses, service disabled veteran owned small businesses, veteran-owned small businesses, historically black colleges and universities and minority institutions, and Alaska Native corporations and Indian Tribes. The plan shall contain goals for each of the categories, as well as 10 other elements identified (11 total) in https://www.sam.gov/

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FAR 19.704 and FAR Clause 52.219-9. This rating element assesses the contractor's performance in meeting the requirements of the plan and achievements against the negotiated goals.

The contractor may use one of three types of plans: subcontracting plan, commercial plan (for commercial items), and the DoD comprehensive (test) plan. (See FAR 19.704, 52.219-9 for additional guidance.) An Individual Subcontracting Report (ISR) shall be submitted semi-annually during contract performance for the periods ending March 31 and September 30. Reports are due 30 days after the close of each reporting period, unless otherwise directed by the CO. A report is also required for each contract within 30 days of contract completion. Summary Subcontract Reports (SSR), including those submitted for comprehensive subcontracting plans under the DoD Small Business Subcontracting Plan (Test Program), shall be submitted semi-annually for the 6 months ending March 31 and the 12 months ending September 30. Reports are due 30 days after the close of each reporting period. For commercial plans, a SSR is due 30 days after the end of the government's fiscal year. For the CPARS rating, the government will use the most recent ISR and/or SSR that the contractor submitted and will not delay the evaluation if the rating period is different than the subcontracting reporting period.

SECTION II

2.0 Service Summary (SS)

2.1 General.

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success but do not represent all contract performance requirements. All contract performance requirements in this PWS will be monitored.

2.2 Maintenance and Services.

Overall responsibility to properly maintain, perform Preventative Maintenance Inspections and any other services relating to the Giant Voice system shall be the responsibility of the Contractor. Maintenance actions include all actions taken by the Contractor to maintain equipment and systems in a serviceable condition or to restore it to a serviceable condition to include purchasing of commercially available parts, hardware, software, inspection, periodic testing, adjustment, and repair. All original, replaced, previously serviced, previously warrantied or newly installed equipment shall fall under the purview of the service contract.

2.3 Preventative Maintenance Inspection (PMI).

The Contractor shall provide a preventative maintenance plan to the COR for review and approval. The Contractor shall abide by the agreed upon PMI schedule, and document checklist items for review by the COR. At a minimum the Contractor shall inspect and ensure the operability of all systems, proper bonding and grounding, serviceability of lighting protection systems, cleanliness of cabinets, components, audio systems, batteries and any other associated hardware requiring inspection. Furthermore, the COR will perform quality assurance checks on the system on a quarterly basis and will identify in writing any unserviceable components to the contractor for remediation.

2.3.1 ATHOC and Integration Services.

The contractor shall ensure seamless integration with Command Post ATHOC systems and work with ATHOC service provider to troubleshoot, identify and remediate any issues associated with the Giant Voice system that is impacting operations of the ATHOC system. The Contractor will respond upon the request of the COR to troubleshoot and assist with ATHOC integration problems. If the issue is solely associated with the service provider of the ATHOC system, the contractor is not responsible for any repair or maintenance of the ATHOC suite. The Contractor is solely responsible for integration and problems associated with the Giant Voice suite.

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2.4 Outages.

The contractor shall respond to Giant Voice outages within a timely manner. The Contractor shall notify the COR of any outages dectected on the system and propose in writing a timeline to resolve outages and identify impacted systems. Additionally, upon request of COR identified outage the Contractor will respond in writing promptly.

2.4.1 Routine.

The Contractor shall communicate and schedule with the COR within 1 business day of contractor or COR identified outage. For routine impacts the contractor shall resolve issues within 1-week of identification.

2.4.2 Priority.

The Contractor shall communicate and schedule with the COR within 1 business day of contractor or COR identified outage. For priority impacts, the contractor shall resolve issues within 3-business days of identification.

2.4.3 Scheduled Maintenance.

The Contractor shall notify the COR one week in advance of any scheduled maintenance and ensure that interruption of Giant Voice is kept to the shortest time necessary. The Contractor shall also coordinate maintenance or service with the COR that will impact the Command Post ATHOC system.

2.5 Performance Evaluation.

Performance of a service shall be evaluated to determine whether or not it meets the performance requirements of this contract. Re-performance of unacceptable services at no additional cost is the preferred course of action when appropriate. In the case of issued Corrective Action Reports (CARs), the Contracting Officer shall take appropriate measures according to inspection of services clause in the contract, i.e., FAR 52.246-4, 52.246-5, or 52.212-4(a).

SS

Performance Objective (The Service required—usually a shall statement)

PWS

Paragraph

Performance Threshold (on a monthly basis)

The contractor shall take responsibility for maintenance and services of the Giant Voice system.

2.2

No more than one instance per month of failure to properly maintain or service the Giant Voice system.

The contractor shall comply with the COR approved preventative maintenance plan.

2.3 No more than one instance per month of

failure to comply with the approved preventative maintenance plan.

The contractor shall ensure seamless integration with ATHOC service provider and shall respond to service, repair or replace equipment on the Giant Voice system impacting ATHOC.

2.3.1 No more than one instance per month of

failure to properly integrate and restore Giant Voice equipment impacting

ATHOC.

The contractor shall respond to both routine and priority outages.

2.4 2.4.1 2.4.2

No more than one instance per month of failure to respond to routine and priority outage timelines.

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2.6 Government Quality Assurance. The government shall inspect and evaluate the contractors’ performance to ensure services are received in accordance with requirements set forth in this contract. The COR will use the contractor’s work schedule, or modified version thereof, to record validation results. Results of the validation then becomes the official Air Force record of the contractor’s performance. Government surveillance of tasks not listed in the PWS or by methods other than those listed in the PWS (such as provided for by the Inspection of Services clause) may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the CO as a result of surveillance will be according to the terms of this contract.

2.6.1 Quality Assurance Surveillance Plan. The government will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP). The government may inspect each task as completed and increase the number of quality assurance inspections if deemed appropriate because of repeated failures discovered during surveillance inspections or because of repeated customer complaints.

Likewise, the government may decrease the number of quality assurance inspections if performance dictates.

2.6.2 Defective Performance. When an observation indicates defective performance, the COR will require the contract manager or representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the defective performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the CO a CAR for issuance to the contactor. The contractor shall respond to the CAR IAW instructions provided and return it to the CO within 10 calendar days of receipt.

2.7 Performance Assessment.

2.7.1 Periodic Surveillance. This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s services. Periodic surveillance will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.

2.7.2 Customer Complaints. The COR will receive and investigate all complaints. The COR shall be responsible for validating customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the contractor. Validated customer complaints shall be corrected within 2 hours of notification. CO will validate corrective action.

2.7.3 Review of Audits. COR reviews results of the contractor’s accepted quality management system audits and related quality metrics.

2.7.4 100 Percent Inspection. This method requires the COR to do 100 percent inspection on all task performed. Appropriate for tasks that occur infrequently. Usually only deals with Safety and/or Security, unless mandated by an Air Force Instruction (AFI) or industry standard.

2.8 Quarterly Progress Meetings. The CO, Program Manager (PM), Functional Services Manager (FMS), COR, other government personnel as appropriate, and the contractor shall meet quarterly to discuss the contractor’s performance.

The following issues, at a minimum, shall be discussed:

- Opportunities to improve the contract,

- Any modifications required of the contract,

- Unsatisfactory inspections,

- Valid customer complaints against each performance objective observed, and

- Steps taken by the contractor to prevent occurrences in the future.

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The contractor shall provide a summation of unsatisfactory inspections and…