Attachment 4. Historical Data for Service Order Workload.docx

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Maintenance, Repair and Testing for Elevator for Commander, Fleet Activities Chinhae and CNFK HQ Busan
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W91QVN20R0102
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Attachment 1. Map for Chinhae and Busan.docx DOCX document
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Attachment 3. Forms.docx DOCX document
Attachment 2. The Status of the Elevator for Buildings.docx DOCX document

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Attachment 4. Historical Service Order Workload

Base Year (2015. 9. 1 thru 2016. 8.31)

Labor Categories
Emergency Service Orders (received during Government regular working hours)
Emergency Service Orders (received after Government regular working hours)

Urgent Service Orders

Routine Service Orders

Number of Orders
Avg Hrs to Complete
Number of Orders
Avg Hrs to Complete
Number of Orders
Avg Hrs to Complete
Number of Orders
Avg Hrs to Complete
Electrical
11
5 Hours
5
4 Hours
6
6 Hours
Mechanical
9
5 Hours
4
4 Hours
5
6 Hours

Communications

Trapped Person

Total Service Orders
20
5 Hours
9
4 Hours
11
6 Hours

Opt 1 Year (2016. 9. 1 thru 2017. 8.31)

Labor Categories
Emergency Service Orders (received during Government regular working hours)
Emergency Service Orders (received after Government regular working hours)
Number of Orders
Avg Hrs to Complete
Number of Orders
Avg Hrs to Complete
Number of Orders
Avg Hrs to Complete
Number of Orders
Avg Hrs to Complete
Electrical
12
5 Hours
6
4 Hours
6
6 Hours
Mechanical
10
5 Hours
4
4 Hours
6
6 Hours

Communications

Trapped Person

Total Service Orders
22
5 Hours
10
4 Hours
12
6 Hours

Opt 2 Year (2017. 9. 1 thru 2018. 8.31)

Labor Categories
Emergency Service Orders (received during Government regular working hours)
Emergency Service Orders (received after Government regular working hours)
Number of Orders
Avg Hrs to Complete
Number of Orders
Avg Hrs to Complete
Number of Orders
Avg Hrs to Complete
Number of Orders
Avg Hrs to Complete
Electrical
13
5 Hours
2
4 Hours
11
6 Hours
Mechanical
11
5 Hours
9
4 Hours
2
6 Hours

Communications

Trapped Person

Total Service Orders
24
5 Hours
11
4 Hours
13
6 Hours

Opt 3 Year (2018. 9. 1 thru 2019. 8.31)

Labor Categories
Emergency Service Orders (received during Government regular working hours)
Emergency Service Orders (received after Government regular working hours)
Number of Orders
Avg Hrs to Complete
Number of Orders
Avg Hrs to Complete
Number of Orders
Avg Hrs to Complete
Number of Orders
Avg Hrs to Complete
Electrical
15
4.5 Hours
5
4 Hours
10
5 Hours
Mechanical
13
4.5 Hours
8
4 Hours
5
5 Hours

Communications

Trapped Person

Total Service Orders
28
4.5 Hours
13
4 Hours
15
5 Hours

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