Attachment 3 - TecanFluentService - PWS-SOW- Services.pdf
PDF 261 KB Posted
- Solicitation number
- 12805B21Q0252
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Other files
| File | Type | Posted |
|---|---|---|
| Attachment 2 - SCA Wage Rates.pdf | ||
| SF-1449 - 12805B21Q0252 Clauses and Provisions.pdf | ||
| Attachment 1 - Price Schedule (MS Excel Interactive Document).xlsx | XLSX spreadsheet |
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Attachment 3 Specifications / Statement of Work / Performance Work Statement
General
ARS information.
Background / Work to be performed
Annual Service Contract for The Genotyping Lab’s Fluent 780 FLUENT 780a SN1910004468 Air
FCA; RGA (30042405); MCA 384 FLUENT; THERMOSHAKE (30053204) x4
Review of Deliverables
1. One scheduled Preventative Maintenance visit per year including:
Cleaning and greasing
Wear & tear parts (these typically include, but are not limited to, valves, syringes, tips, tip assemblies, and tubing)
Adjustments
Instrument specific tests as outlined in the Service Manual
Travel costs and labor
Service Report
2. On-site repairs in case of instrument failure including:
Spare parts (as required)
Travel costs and labor
Service Report
3. Update installations to be performed at the time of scheduled Preventive Maintenance visits. As released for use on the instrument and at the discretion of Tecan. As are required to be installed on the instrument to maintain reliability, usability and/or safety; (Non-Tecan software upgrades are only included in the coverage of this contract if explicitly listed in the quotation):
Essential Hardware, Firmware or Software updates
4. Introspect™ instrument Utilization software service including:
Cloud-based automatic data extraction for consumable and instrument usage
Customizable dashboard allows you to visualize data relevant to your lab
Insights on usage data allowing you to improve automation efficiency
Secure encryption protocols allowing connection of numerous instruments safely
Can be accessed anywhere at anytime
5. Also included:
Hotline support - Monday through Friday between 8am and 7pm EST, excluding statutory holidays
General response time of 48 hours
All services are performed by Tecan Certified Field Service Engineers, Technical Support Engineers or Application Scientists
Table below is for supply- Ensure that there is a delivery location and any special instructions. Also, a
POC that will receive the products. If there are any additional warranties please note.
Quantity Product # Description
1 Custom Te-Care™ Complete for Freedom EVO® or Fluent®
Below is for Service.
Annual Service Contract for FLUENT 780a SN1910004468
Period of performance
This will be an annual service for a Base Year plus 4 Option Years for a total of 5 years.
File details come from the government source that posted it. Updated .