Attachment 3 - Statement of Work.pdf

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Attached to
PACKAGECARE Federal contract opportunity
Solicitation number
70Z03826QK0000024
Issued by
Department of Homeland Security US Coast Guard

About this file

This is a Statement of Work (SOW) for Purchase Order 70Z03826QK0000024 issued by the United States Coast Guard (USCG) Aviation Logistics Center (ALC). The USCG requires PackageCare extended warranty services and repairs for three air compressor models (P/N: NVC800, P/N: RS75i, and P/N: FA1560IG) at the ALC facility located at Building 100, 1664 Weeksville Road, Elizabeth City, NC 27909. The warranty period extends from September 20, 2026 through September 19, 2027. Contractor personnel must be OEM-trained and authorized to perform all services in accordance with original equipment manufacturer specifications. Replacement parts must be new and meet OEM specifications, though serviceable parts identified through functional testing may be reused. Any work exceeding the firm fixed price requires a separate quotation with itemized pricing for parts, hardware, and labor hours; the Contracting Officer will respond within 30 days, and no work shall proceed without written authorization.

Performance requirements include contractor compliance with base access procedures requiring 100% identification checks and continuous escort by government representatives, professional appearance with contractor identification badges, adherence to USCG Base Elizabeth City regulations, tobacco use restrictions limited to designated areas, and full responsibility for environmental, safety, and occupational health compliance under OSHA and ALC Instructions, with the contractor providing all personal protective equipment and bearing liability for employee safety. The F.O.B. point is F.O.B. Destination, with all prices including travel time, airfare, lodging, local transportation, and applicable customs and taxes, with no additional charges permitted unless authorized by bilateral modification.

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Text version

Attachment 3 - Statement of Work (SOW)

70Z03826QK0000024

1.0 General

The United States Coast Guard (USCG), Aviation Logistics Center (ALC) has a requirement the PackageCare, extended warranty for the Air Compressor, P/N: NVC800, P/N: RS75i, and P/N:

FA1560IG for service and repairs deemed necessary in accordance with (IAW) the original equipment manufacturer (OEM) specifications.

2.0 Requirements

Performance under this Purchase Order shall be performed at:

United States Coast Guard (USCG) Aviation Logistics Center (ALC) Building 100 1664 Weeksville Road Elizabeth City, NC 27909

The Contractor will provide the PackageCare warranty/service plan to the Air Compressor and components, P/N: NVC800, P/N: RS75i, and P/N: FA1560IG identified in the PackageCare Agreement (see Attachment 1). A detailed list of each part number that will be covered, parts, repair/maintenance, and labor deemed necessary is requested on Attachment 1 – Schedule of Services. The period of coverage will be from September 20, 2026 through September 19, 2027.

2.1 Over and Above Hardware and/or Repairs

If the Contractor determines that the Air Compressor and components requires a replacement of parts, and/or additional labor hours, not already covered under this order, the Contractor shall provide a separate quote for this work. The quotation shall include a description of repairs, itemized pricing of replacement parts, hardware, and the number of labor hours required to complete the repairs. No work shall be performed until an executed modification is in place.

The Contracting Officer will be responsible for reviewing the quotation. Every effort will be made to provide approval in time to allow the Contractor to complete the repair. If this is not possible, the Contracting Officer will respond to the quotation no later than 30 days after receipt. Additional work shall not be performed until the quotation is accepted and a modification is provided by the Contracting Officer.

The USCG shall not be liable for any amount expended by the Contractor in excess of the applicable firm fixed price reflected in the schedule unless prior written authorization has been given by the Contracting Officer.

2.2 Replacement Parts

Parts of the Air Compressor and components found to be in a serviceable condition as a result of functional testing shall be reused. Missing parts and parts found to be defective or that require replacement according to the OEM’s recommendations shall be replaced with parts meeting the OEM’s specifications and drawings. Replacement parts shall be new.

3.0 Contractor Personnel

3.1 Qualified Personnel

The Contractor shall provide personnel qualified to perform all requirements specified in this SOW.

Qualified personnel shall have been trained and authorized by the OEM to perform these services.

3.2 Identification of Contractor Employees

The Contractor shall ensure all employees present a professional appearance appropriate for the position held. All Contractor personnel shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment so as not to present a Foreign Object Debris hazard and clearly identify the employee as a Contractor representative.

4.0 Policies and Regulations

4.1 Access to USCG Base Elizabeth City

ALC is a tenant command of Base Elizabeth City. The Contractor shall be met at the gate by a Government representative and shall be continually escorted by the representative for the duration of the visit. Base access requires 100% hands on identification (ID) checks. Drivers of vehicles must show a state driver license, valid vehicle registration, and current proof of insurance. All vehicles are subject to random search under Title 18 U.S.C 1382.

4.2 Compliance with Local Regulations, Instructions, Directives

Contractor personnel shall comply with all local base regulations, instructions, directives, orders, and special procedures as promulgated by the Commanding Officer, USCG Base Elizabeth City (and all tenant commands), Elizabeth City, NC. All visitors to ALC shall review the ALC Visitor/Contractor Safety & Environmental Health Brochure information which is included after page 3 of this SOW.

4.3 Removing Employees for Misconduct or Security Reasons

The Contracting Officer may direct the Contractor to remove any Contractor employee from USCG facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the order. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

4.4 Tobacco Policy

The USCG prohibits the use of smoking tobacco and smokeless tobacco in the workplace to protect the health of all its workers. The workplace includes any area inside or outside of a building or facility under the custody and control of the USCG where work is performed by active-duty personnel, civilian employees, or personnel under contract to the USCG. The use of tobacco is prohibited in all USCG Government vehicles (including Cushman type), in all USCG aircraft, floating unit, or any other aircraft contracted for use in the USCG. The use of tobacco products (smoking and smokeless) is permitted only in designated areas as defined in USCG ALC Instruction 6280.1 (series). Contractors may only use tobacco products in designated smoking areas and are accountable for appropriately discarding their smoking material and/or spit tobacco. Tobacco spit and residue shall be held in containers with sealing lids to prevent odor and accidental spills and disposed of in a sanitary manner that prevents public exposure. Employees caught violating the tobacco policy may be subject to immediate removal IAW section 5.2.

4.5 Environmental, Safety, And Occupational Health

The Contractor is solely responsible for compliance with all federal, state and local laws, including but not limited to the Occupational, Safety and Health Act (OSHA) (Public Law 91-596) and the resulting standards, OSHA Standard 29 CFR 1910 and any ALC Instructions as applicable, and the protection of their employees. Note: ALC Instructions are annotated because many of the USCG/ALC standards exceed the OSHA standard criteria. If a conflict is noted, the most stringent requirement takes precedence. The USCG shall assume no liability or responsibility for the Contractor's compliance or non-compliance with such requirements. In addition, the Contractor is required to flow down the safety requirements/specifications to all subcontracts/subcontractors. Safety requirements listed herein that do not concern Contractor’s operations or services shall be considered self-deleting as mutually agreed by the Contracting Officer and the Contractor.

4.5.1 The Contractor shall be subject to safety inspections of its work sites by the USCG. Contractor safety records shall be available upon request by the Contracting Officer. The Contractor shall be liable for, and shall indemnify and hold harmless the USCG against, all actions or claims pertaining to the “personal” safety requirements of employees. The Contractor shall provide all personal protective equipment (respiratory protection, hearing protection, gloves, steel-toed shoes, safety glasses, protective clothing, etc.). In addition, the USCG is not responsible for medical examinations, hearing testing, substance abuse testing, or any other type of testing for Contractor employees.

5.0 Purchase Order Information

5.1 F.O.B. Point

The F.O.B. point for this order is F.O.B. Destination. Prices in the schedule include all charges for:

travel time; airfare; lodging; local transportation; and any other travel costs as well as any applicable customs, duties, and taxes. No additional charges will be allowed unless indicated by a bilateral modification to the order.

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