Attachment 3 - Statement of Need (SON).pdf

Statement of Need Mission Training Complex, JBSA-Camp Bullis

High-Speed Internet Service

1. SCOPE. This requirement is for the purchase of High-Speed Internet Service used to fulfill mission requirements and support training events at the JBSA Mission Training Complex (MTC). This is acquisition is for an annual base internet access contract plus four (4) additional option renewal years. The MTC requires the purchase of High-Speed Internet Service in order to properly maintain and operate equipment at the MTC in use at Camp Bullis and at off-site training locations. This service is required for the support and execution of various exercises and training events at the MTC both on-site and at off-site locations. These training events are in support of Title 10 units including Army North, Army South, 470 Military Intelligence Brigade, and US Army Medical Center of Excellence.

2. REQUIREMENT (CLIN Structure)

Item Item Description Quantity Unit Estimated Unit

Price Estimated Total Cost

001 Internet access fee (12 months) 12 MO $1,300 $15,600 002 Internet access installation 1 JA $750 $750

3. SALIENT CHARACTERISTICS

i. The Contractor shall engineer, install, furnish, and test a one 1 Gbps of dedicated high-speed internet access circuit, in building 6012, located on 20620 Camp Bullis Rd, Camp Bullis, TX.

ii. Internet access must be fully operational NLT 30 days after date of contract (ADC).

iii. At a minimum, the contractor shall: monitor on premise equipment, connectivity, signal quality, and capacity 24/7/365 and notify the government within four (4) hours during normal duty hours if there is a degradation of services being provided; provide the Government web-based access to a dashboard monitoring capability; provide the Government at a minimum a 2-week notice of maintenance actions that could impact the end-users; dispatch maintenance personnel to repair on premise breaks within one (1) work day; provide a customer support phone number for service related issues.

iv. The Contractor shall provide support for installation and internet connectivity access for the duration of the contract. The contractor will provide helpdesk support to include remote troubleshooting during normal work hours and capability for content filtering/security controls.

v. The Contractor shall provide commercial internet access at a one (1) Gbps speed. Access shall have no data caps, be dedicated, be available 24 hours a day, 7 days a week and be reliable.

vi. Contractor shall provide all incidentals necessary and all incidental hardware shall be installed in accordance with manufacturer’s recommendations. Adhesives, fasteners, nails, etc. shall be furnished by the Contractor.

vii. The Contractor shall take precautions to prevent damage to Government property. The Contractor shall repair or replace damaged items or damages incurred by the contractor at no additional cost to the Government.

viii. Upon completion, the Government will conduct an inspection of all products installed. The Contractor shall ensure that work for this project is performed in accordance with the criteria herein, and that all equipment and systems shall be fully operational at the completion of work for this project. All surfaces and floor surfaces around the work site shall be cleaned.

4. WARRANTY REQUIREMENTS: N/A.

5. PLACES OF PERFORMANCE: Mission Training Complex

Bldg. 6012 20620 Camp Bullis Road Camp Bullis, TX 78257

Second location physical address: Main Communications Building Bldg 5010 Camp Bullis, TX 78257

6. DELIVERY: Installation must be completed within 30-days ADC. Hours for installation are

Monday through Friday (excluding federal holidays), 8 AM to 4 PM. The Department of Defense requires all installations to appropriately proof and vet all contractors and vendors providing service to Camp Bullis prior to granting access. The Contractor shall coordinate with the Government Representative in order to gain access to the base. The Contractor shall follow all security guidelines provided by the Government Representative during all installation and maintenance actions.

Installation/Acceptance: Mission Training Complex

ATTN: Jesus Partida 20620 Camp Bullis Rd Bldg. 6012 Camp Bullis, Texas 78257

DoDAAC: W45B9H

7. GOVERNMENT CONTACTS:

For coordinating installation and base access, contact Mr. Jesus Partida Telephone: 210-295-2019, Email: jesus.a.partida.civ@army.mil

For inspection/acceptance is Mr. Jesus Partida Telephone: 210-295-2019, Email: jesus.a.partida.civ@army.mil