Attachment 3 - PPQ_AFLCMC Armored UVs.pdf

FOR OFFICIAL USE ONLY

PAST PERFORMANCE QUESTIONNAIRE

1. Contractor Name:

Role on Project:

3. Contractor Address:

5. Procuring Agency/Company Name:

7. Period of Performance:

9. Title of Contract:

2. Contract Number:

4. Contract Type:

D Firm Fixed Price

0 T&M/LH

D Cost Reimbursement

D Other (Please Specify):

6. Agency/Company POC:

Phone:

Email:

8. Dollar Amount of Award: $

Annual Amount: $

Total Dollar Value w/ Mods:$

10. Description of Contract Service/Scope of Contract:

INSTRUCTIONS: Please email completed questionnaire directly to Calvin Blue at calvin.blue@gsa.gov

FOR OFFICIAL USE ONLY

Your cooperation in completing this questionnaire is greatly appreciated. Please note that your responses will not be shared with the firm you are evaluating. Your response is requested no later than Monday, April 17th, 2023 at

4:00 PM CST

through

NOTE: Please use adjectival ratings from attached sheet.

12. Evaluation Factor 13. Comments (Mandatory, Attach additional sheets, if necessary.)

a. Quality of Product/

Training Services

b. Management Controls

c. Business Relations

d. Customer Satisfaction

e. Schedule Compliance

f. Cost Control

g. Overall Performance

14. Rating

15. Would you select this contractor again? Please explain. (Attach additional sheet if necessary.)

D Definitely □ Probably □Definitely Not

16. Name: 17. Title:

Date:

FOR OFFICIAL USE ONLY 2

PAST PERFORMANCE RATING GUIDELINES

Summarize Contractor Performance in each of the rating areas. Assign each area a rating of Unsatisfactory, Marginal, Satisfactory, Very Good, and Exceptional. Use the following instructions as guidance in making these evaluations. Please use the comments area on the preceding form to justify the rating given.

Ratings Management Customer Quality of Product/ Training Services Controls/Business

Relations

Cost ControlTimeliness of Delivery/Schedule Compliance

Customer Satisfaction is a -Met interim measure of how milestones products and services supplied by a company

-Compliance w/contract requirements -Accuracy of reports -Ease of product use -Technical excellence -Product Quality

- Product Performance

- Quality of Onsite End-user training meet or surpass

-Reliable -Responsive to technical direction -Delivered on time customer expectations.

-Program/Project Management

- Management of Subcontracts

-Effective Cost Control -Efforts to reduce costs -Reasonable/ cooperative -Pro-active N/A for Firm-Fixed Price Contracts

Unsatisfactory 1 -Very Unsatisfied

Marginal 2-Somewhat Dissatisfied

Cost Control was not effective and often resulted in additional costs.

Cost Control efforts marginally effective resulting in additional costs.

Non conformances are comprising the achievement of contract requirements Nonconformances require major agency resources to ensure achievement of contract requirements

Management failures compromised performance

Management Issues require major agency resources to ensure achievement of contract reqmnts

Delays are compromising achievement of contract requirements Delays require major agency resources to ensure achievement of contract requirements.

Satisfactory 3-Neither Satisfied Nor

Cost Control is somewhat effective.Dissatisfied

Delays do not impact achievement of contract requirements

Non conformances do not impact achievement of contract requirements

Management issues do not impact achievement of contract reqmnts

Very Good There are no quality 4-Somewhat problems/issues, and the Satisfied contractor has substantially exceeded the contract performance requirements without commensurate additional costs to the Government

Exceptional The contractor has The contractor has demonstrated exceptional cost controls on multiple occasions resulting in substantial savings to the Government. It is expected that this rating will be used in those rare instances where performance clearly exceeds the performance levels described as "Exceptional".

demonstrated an exceptional performance level that was significantly in excess of anticipated achievements and is commendable as an example for others. It is expected that this rating will be used in those rare circumstances where contractor performance clearly exceeds the performance

There were no delays

The contractor has demonstrated an exceptional performance level with regard to schedule compliance.

It is expected that this rating will be used in those rare circumstances where contractor performance clearly exceeds the performance levels described as "Exceptional".

Contractor has identified ways to reduce costs to Government and demonstrates good stewardship of taxpayer dollar levels described as "Exceptional".

There are no Management issues and the Contractor has exceeded the contract requirements

The contractor has demonstrated exceptional management controls.

It is expected that this rating will be used in those rare circumstances where the contractor performance clearly exceeds the performance levels described as "Exceptional".

FOR OFFICIAL USE ONLY 3

- Management Responsiveness

- Prompt Notification of issues

5 -Very Satisfied 5 -Very Satisfied

Satisfaction

- Proactive communication