Attachment 3 - Performance Work Statement.pdf

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PKB Kardex Shelving and Hi-Density Spacesaving Systems Maintenance
Solicitation number
FA461325Q1011
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This Performance Work Statement (PWS) outlines requirements for maintenance services of Kardex Shelving and Hi-Density Spacesaving Systems at F.E. Warren Air Force Base, Wyoming. The contractor must service 13 different units across multiple buildings, including Kardex Industriever Titan III, Kardex Industriever 3500, Kardex Kompakt Movable, and Hi-Density Spacesaving Systems units.

The contractor must provide all personnel, management, supervision, tools, supplies, facilities, transportation, materials, equipment, and labor for maintenance, inspections, and repairs. Key requirements include examining and adjusting moveable parts, lubricating systems, responding to emergency repairs within 72 hours, and providing written service reports within 48 hours of completion. The contractor must have minimum 2 years experience with Kardex systems maintenance. Special access requirements apply for the MUNS area unit, requiring escort and prohibiting electronic devices. Normal work hours are Monday-Friday 0700-1600, with services provided on an as-needed basis. The contractor must maintain security clearances and follow strict operational security (OPSEC) protocols.

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PERFORMANCE WORK STATEMENT (PWS)

FOR

KARDEX Shelving and Hi-Density Spacesaving Systems

Maintenance

F.E. Warren Air Force Base, Wyoming

5 February 2025

Table of Contents

1. Description of Services

1.1. Basic Services

1.2. Regular Service Intervals

1.3.1. Exception, Unit #11, MUNS Area

1.3.1. Additional Access Requirement, Unit #12

1.3. Emergency Services

1.3.1. Hourly Rates for Emergency Services

2. Performance Monitoring

3. Government Furnished Property and/or Services

3.1. Government Furnished Property

3.2. Government Furnished Services

3.3. Government Property Incidental to the Place of Performance

4. General Information

4.1. Quality Control

4.2. Quality Assurance

4.3. Security Requirements

4.4. Physical Security

4.5. Operational Security (OPSEC)

4.6. Anti-Terrorism

4.7. Locations/Hours of Operation

4.8. Conservation of Utilities

4.9. Environmental Controls

4.10. Safety Requirements

4.11. Continuation of Essential DoD Contractor Services During Crisis

4.12. Contractor Personnel

4.13. Records

4.14. Special Qualifications and Training

5. Operating Constraints

5.1. Qualified Personnel

5.2. Key Personnel

5.3. Employee Identification

5.4. Employee Conduct

5.5. Removing Employees for Misconduct or Security Reasons

6. Additional Conditions

6.1. Security

6.2. Deliveries

6.3. Travel

6.4. Post Award Conference

7. Appendices

APPENDIX A – Publications/Instructions

APPENDIX B – Deliverables

APPENDIX C – Service Schedule

APPENDIX D – Pictures of Units

1. Description of Services.

The Contractor shall provide all personnel, management, supervision, tools, supplies, facilities, transportation, materials, equipment, labor, and other items and non-personal services necessary to perform all Kardex Shelving and Hi-Density Spacesaving Systems inspections, maintenance, repairs, and services at F.E. Warren AFB, WY. The Contractor shall perform to the standards in the contract as well as comply with all applicable federal, state, local laws and regulations, in accordance with the Performance Work Statement (PWS). The Contractor shall complete the services required which include availability for shelving inspections, servicing and/or replacement of existing units to ensure proper functionality of the units. The Government reserves the right to increase or decrease the frequency of maintenance. The Contractor shall submit records identifying all services rendered within 48-hours of completion of each service. The Contractor shall provide a reachable contact number for users to reach in the event of an emergency.

1.1. Basic Services. The contractor shall inspect, service, repair, operationally test, and provide emergency repair services to existing Kardex Shelving and Hi-Density Spacesaving System units. The Contractor shall furnish ALL labor, materials, equipment, transportation, tools, supplies and ALL other direct/indirect costs to complete inspections, maintenance, and servicing of existing units as needed to ensure proper functionality of the units. The Contractor shall examine, adjust, and lubricate all moveable parts. The contractor shall deconstruct, remove, and dispose of broken/non-functional hardware. The contractor will be responsible for any damage that is caused and restore the facility conditions to as they were before the contractor started services. The Contractor shall advise if unit(s) need replacement. Any component repair or replacement will be performed at the time of service/inspection. The Contractor shall provide maintenance services and inspections when needed in accordance with the PWS. The Contractor shall provide all travel and service labor costs under this contract without additional charge to the Government.

1.1.1. Service Requirements. The Contractor must verify all installed Kardex and Hi-Density shelving units operate as designed, including but not limited to:

1.1.1.1. Tightening and/or adjust shelving units, IAW manufacturer specifications;

1.1.1.2. Lubricating applicable railing systems, mechanical driving systems, etc., IAW manufacturer specifications;

1.1.1.3. Advise POC of inoperable or malfunctioning units, units requiring further service, or unit(s) in need of repair and/or replacement, IAW manufacturer specifications;

1.1.1.4. Identify and advise POC of defective and/or unserviceable units. Clearly mark and/or identify inoperable and/or malfunctioning units, IAW manufacturer specifications;

1.1.1.5. In the event keys are needed for shelving units, the Contractor shall notify the POC and re-key or replace the affected lock or locks;

1.1.1.6. Provide and submit a written after-action/recommendation report to the POC identifying all services rendered within 48-hours of completion of each service. Reports will be maintained IAW Air Disposition Instructions.

1.1.2. Equipment.

Equipment Includes:

NOTE: All systems must be serviced as needed and requested and will require emergency repair services as problems arise.

1.2. Service Intervals. An agency Point of Contact (POC) will contact and coordinate with the Contractor to schedule a date for service. The requesting POC will notify all other agency POCs of pending service visit to maximize the Contractor’s access to all Kardex and Hi-Density shelving units. Service dates should be scheduled a minimum of 30 days in advance to allow for proper coordination. Additionally, POCs will notify the Contracting Officer’s Representative (COR), as appointed, of the scheduled date of service.

1.2.1. Exception, Unit #11, MUNS Area. This shelving unit is located in an area with additional access requirements and high mission operations. For this unit and area, the system must also be serviced as needed and as requested. For access to the Weapons Storage Area (WSA):

1.2.1.1. Escorted entry is required into this area and requires further coordination to allow time to conduct necessary personal security checks and generate, coordinate, and approve entry authority list (EAL).

An EAL must be submitted at least 14 days prior to visit. The EAL must contain identification information that matches IDENTICALLY to the form of identification used to include name and ID number (e.g. Driver’s License states John A. Doe, EAL name listed will be Doe, John A.)

1.2.1.2. All heat producing devices, transmitting devices, Bluetooth devices, Wi-Fi emitting devices, photo equipment, and any form of weapon is prohibited. This includes but is not limited to cell phones, smart watches, Bluetooth hearing aids, aura rings, laptops, etc. All handheld electronic equipment must be declared at least 14 days prior to entry to be reviewed and approved by the 90 MUNS or parent organization prior to being placed on an EAL.

1.2.2. Additional Access Requirement, Unit #12. This Shelving unit is located in a controlled area. The Contractor must meet with POC to receive an escort and safety briefing prior to conducting maintenance and repair services. The Contractor will be required to sign an entry log and must produce a government-controlled photo identification at the time of the briefing.

1.3. Emergency Services. In the event of an emergency, users will contact the Contractor at the emergency phone number provided. The Contractor shall provide availability for emergency repair services in the event of a system failure or malfunction of the equipment with a response time of 72-hours from the time of contact. The Contractor has met the 72-hour response time when they have gained access to FE Warren AFB, WY, and began the emergency repair services work within 72-hours from the time of contact with installation users.

1.3.1. Hourly Rates for Emergency Services. The Contractor shall submit records identifying all

Unit

Quantity (Units)

Make/Model Location Agency Picture Reference

1 1 Kardex Industriever Titan III (Unit #7) Bldg 1235, RM F-103 790 MXS/VES Attachment 1, Figure 7 2, 3, 4 3 Hi-Density Spacesaving System Bldg 1235, RM E-128 790 MXS/VES Attachment 1, Figure 5

5, 6 2 Kardex Industriever 3500 Bldg 1235, RM F-106 DMS Attachment 1, Figure 8 7 1 Kardex Kompakt Movable Bldg 1235, RM F-106 DMS Attachment 1, Figure 9 8 1 Kardex Kompakt Movable Bldg 1235, RM F-102 790 MXS/VES Attachment 1, Figure 6 9 1 Hi-Density Spacesaving System Bldg 1235, RM B-115 90 MMXS/MMT Attachment 1, Figure 4

10 1 Hi-Density Spacesaving System Bldg 1235, RM B-109 90 MMXS/EMT Attachment 1, Figure 3 11 1 Hi-Density Spacesaving System Bldg 1151, Bay 9 90 MUNS Attachment 1, Figure 1 12 1 Kardex Kompakt Movable Bldg 4331, RM Tool Room 90 MMXS/MHT Picture Not Available 13 1 Kardex Kompakt Movable Bldg 1235, RM A-103 790 MXS/ELAB Attachment 1, Figure 2 emergency services rendered at the time of completion of each emergency service. Emergency Services are provided and included at no additional cost to the Government IAW the PWS.

2. Performance Monitoring.

The contractor service delivery requirements are summarized into performance objectives that relate directly to standards of performance required to meet mission essential needs. For the Performance Objective to be met, service delivery must be in substantial compliance with applicable performance standards. The Performance Threshold describes the minimum overall levels of service delivery required for acceptable quality control. Failure to meet these Performance Thresholds means that the Contractor’s Quality Control is unacceptable. The following is a list of the key performance objectives that will be verified by the Contracting Officer’s Representative (COR) as contractually compliant by Government personnel. Inspection of any contract requirement is authorized.

Performance Objective PWS Para. Performance Threshold Method of Surveillance

SS-1: Perform 1.1 No more than 1 discrepancy per month from COR or validated customer complaint. COR shall inspect and sign off on each service.

Choose one or more from:

- Periodic Surveillance

- 100% Inspection

- Customer Feedback

- Audit Review

SS-2: Conduct 1.2 No more than 1 discrepancy per month from COR or validated customer complaint. All Kardex and Hi-Density Spacesaving Systems units shall be maintained properly and efficiently. COR shall inspect and sign off on each service.

3. Government Furnished Property and/or Services

3.1. Government Furnished Property.

3.1.1. None.

3.2. Government Furnished Services.

3.2.1. Utilities. The Government will furnish the electricity, water, and sewage services (as necessary) for the accomplishment of service IAW this PWS.

3.3. Government Property Incidental to the Place of Performance.

3.3.1. None.

4. General Information.

4.1. Quality Control.

The contractor is required to control the quality-of-service delivery and offer to the Government for acceptance only services which conform to contract requirements. The overall control of quality must meet the specified performance thresholds for each requirement in the Services Summary.

4.2. Quality Assurance

The Government will evaluate the contractor’s performance by appointing a representative(s) to monitor performance to ensure services are received. The Government representative will evaluate the contractor’s performance through on-site inspections and receipt of customer complaints. The Government will inspect each task as completed. The Government will investigate complaints received from customers. The Government representative shall make final determination of the validity of customer complaint(s) in cases of disagreement with customer(s). Remedies for non-conforming services will be resolved IAW the applicable Inspection/Acceptance clause attached within the contract.

4.2.1. The Contracting Officer’s Representative (COR) is the authorized Government representative(s) who will perform assessments of the contractor’s performance. After contract award, the identity of the COR(s), with a letter defining their duties and authority will be promptly furnished to the successful bidder/offeror.

4.2.2. The COR(s) will inform the contract manager when discrepancies occur and will request corrective action. The COR(s) will make a notation of the discrepancy on their surveillance checklist with the date and time the discrepancy was noted and will request the contract manager (or authorized representative) to acknowledge the discrepancy.

4.2.3. Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the Contracting Officer and NOT to the COR(s).

4.2.4. The services to be performed by the contractor during the period of this contract shall (at all times and places) be subject to review by the Contracting Officer or authorized representative(s).

4.3. Security Requirements.

The contractor shall be responsible for all passes issued to his/her employees under this contract.

Applications shall be coordinated through the Contracting Officer or designated representative. At the time of application, Security Forces will conduct a background check on employees. Upon termination of employment or contract completion, the contractor shall be responsible for returning identification cards/base passes to Security Forces within 24 hours.

4.3.1. Privacy Act.

Work on this project requires that personnel have access to Personal Information. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

4.3.2. Non-Disclosure Agreement (NDA).

Due to the sensitive nature of the data and information being worked with, completion of an NDA will be required by on-site Contractor personnel to ensure information that is considered sensitive or proprietary is not compromised.

4.3.3. Levels of Security.

Individuals performing work under this contract shall comply with applicable program security requirements.

Contractors will support the following levels of security: Unclassified, and Unclassified But Sensitive.

4.3.4. Background Check.

Since Contractors will have access to unclassified automated information systems, including e-mail, personnel must have at a minimum, a completed favorable National Agency Check plus Written Inquiries (NACI).

4.4. Physical Security.

The contractor shall be responsible for safeguarding all Government property provided for contractor use. At the close of each work period, Government facilities, property, and materials shall be secured.

4.4.1. Key Control.

The contractor shall establish and implement methods of ensuring that all keys/key cards issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the government.

NOTE: all references to keys also include key cards. No keys issued to the contractor by the government shall be duplicated. The contractor shall develop procedures covering key control. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

4.4.1.1. The contractor shall immediately report the occurrences of a lost or duplicate key to the contracting officer.

4.4.1.2. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon written direction of the contracting officer, rekey or replace the affected lock or locks; however, the government, at its option, may replace the affected lock or locks or perform rekeying. When the replacement of locks or rekeying is performed by the government, the total cost of rekeying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor.

4.4.1.3. The contractor shall prohibit the use of keys issued by the government by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor’s employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

4.5. Operational Security (OPSEC).

The contractor shall adhere to the following minimum requirements in support of this requirement:

4.5.1. All contractors, subcontractors, their employees, associates, and consultants who have access to critical information and indicators must comply with the Air Force-sponsored Operations Security (OPSEC) program.

4.5.2. OPSEC is an information-related capability that preserves friendly essential secrecy by using a process to identify, control, and protect critical information and indicators. If critical information and indicators are disclosed, it could allow adversaries or potential adversaries to identify and exploit friendly vulnerabilities leading to increased risk to mission failure or the loss of life. The desired effect of OPSEC is to influence the adversary’s behavior and actions by reducing the adversary’s ability to collect and exploit critical information and indicators about friendly activities.

4.5.3. Responsibilities.

4.5.3.1. Contractors must ensure employees receive OPSEC education that includes an overview of the OPSEC process, the definition of OPSEC, its purpose, what is critical information, the individual’s role in protecting critical information, and the general adversary threat to the AF’s critical information. Additionally, OPSEC education must include updated threat information, changes to critical information and indicators, new procedures and/or OPSEC measures implemented, altered, or deleted by the organization.

4.5.3.2. DoD Contractors with OPSEC requirements or that have access to critical information and indicators shall complete initial and annually recurring refresher training. Accomplishment of initial OPSEC training must not exceed 90 days from initial assignment to a contract with OPSEC requirements. Access to mission-critical information will not be allowed until OPSEC education has been completed and documented.

4.5.3.3. OPSEC education is a continuous requirement. The host unit OPSEC coordinator must track OPSEC training statistics to include the personnel working on the contract, when each individual received the required initial OPSEC training, and when refresher training is due and/or completed.

4.5.4. Contractor personnel shall not discuss government operations in public or over unprotected or unencrypted communications. Controlled unclassified information (CUI) may only be transmitted as directed in this PWS.

4.5.5. The Contractor shall not post to company websites, publications, newsletters, or other media any images, data, or information that reveal sensitive government operations, personnel, equipment, and/or classified or controlled unclassified information. When in doubt, company press releases related to this contract should be coordinated through the COR or CO, as applicable.

4.5.6. Prior to seeking approval through the F. E. Warren AFB Public Affairs, any information to be released outside of official U.S. Government channels, via any media (to include electronic communications), must be approved through an OPSEC review. All personnel must promptly report OPSEC-related incidents, issues, and concerns to the host-unit OPSEC coordinator.

4.5.7. Contractor shall restrict access to those individuals with a valid need-to-know who are actually providing services under the contract. Further dissemination to other contractors, subcontractors, or other government agencies and private individuals or organizations is prohibited unless authorized in writing.

4.5.8. Because observation of events, operations, physical changes, etc., may reveal National Security information, specific restrictions are needed to preclude unintentional release of this information to unauthorized parties. Unauthorized disclosure and transfer of National Security Information is punishable under 18 USC § 793. Therefore, contractor personnel shall not disclose to unauthorized third parties, post to unofficial sites (including Social Networking sites) any images, data/information, or observed events that reveal sensitive government operations, personnel, equipment, including, but not limited to:

4.5.8.1. Tactics, techniques, and procedures, production, or work schedules, any visible or concealed modifications, upgrades, additions to vessels, aircraft, or weapons or equipment; increases, change, or decreases in work/deployment frequency or government personnel, vehicle, vessel, or aircraft movements;

specialized equipment orders, deliveries, shipments, etc. Unauthorized disclosures and attempts to solicit this type of information by unauthorized third parties or others not affiliated with this contract shall be reported to the COR or CO, as applicable.

4.5.8.2. Government issued badges, identification shall be removed and/or concealed from plain sight when off base and shall not be left in vehicles or unprotected areas. Badges and passes may not be duplicated, copied, or loaned to others. Lost or stolen identification badges, vehicle passes, etc., will be immediately reported to the COR, CO, and/or Installation Security Office.

4.6. Anti-Terrorism

4.6.1. Notification: If the Contractor (contract employees/subcontractors) identify any suspicious activity, they shall contact the Base Defense Operations Center (BDOC) at 307-773-3501 (On-installation)/Missile Security Control (MSC) at 307-773-2701 (Off-installation) and notify the CO and COR (if appointed) that they contacted the BDOC and/or MSC.

4.7. Locations/Hours of Operation.

4.7.1. Location. Place of performance is at FE Warren AFB, WY. Telework shall not be permitted for this contract.

4.7.2. Normal Hours of Operation. The contractor shall perform the services required under this contract during the hours listed within Table 2: Location and Hours of Work. The contractor may work (with prior approval of the CO) extended hours to ensure timely completion of work at no additional cost to the Government.

4.7.3. Recognized Holidays. The contractor is not required to provide service on the following days listed within Table 1, Holidays, unless otherwise noted:

Table 1. Holidays

Recognized Holidays New Year's Day January 1 Birthday of Martin Luther King, Jr. Third Monday in January Washington's Birthday Third Monday in February Memorial Day Last Monday in May

Juneteenth June 19 Independence Day July 4 Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day November 11 Thanksgiving Day Fourth Thursday in November Christmas Day December 25

NOTE: If the holiday falls on Saturday, it is observed on Friday. If the holiday falls on a Sunday, it is observed on Monday.

Table 2. Location and Hours of Work

4.8. Conservation of Utilities.

The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions which prevent the waste of utilities which include the following:

4.8.1. Lights shall be used only in areas where and when work is being performed.

4.8.2. Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the contractor or by contractor employees unless authorized.

4.8.3. Water faucets or valves shall be turned off after the required use has been accomplished

4.8.4. Government telephones shall be used only for official Government business.

4.9. Environmental Controls.

4.9.1. Compliance with Laws and Regulations. The contractor shall be knowledgeable of and comply with all applicable Interstate, federal, state, and local laws, regulations, and requirements regarding environmental protection, to include Section 01 57 19.05 32, Environmental Protection. In the event environmental laws/regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. If there is an increase or decrease in cost because of the change, the contractor shall inform the CO pursuant to notice requirements and negotiate a modification to the contract.

Location Agency Days Available Hours

Bldg 1235, RM F-103 790 MXS/VES Monday - Friday 0700 - 1600 hrs Bldg 1235, RM E-128 790 MXS/VES Monday - Friday 0700 - 1600 hrs Bldg 1235, RM F-106 DMS Monday - Friday 0700 - 1600 hrs Bldg 1235, RM F-102 790 MXS/VES Monday - Friday 0700 - 1600 hrs Bldg 1235, RM B-115 90 MMXS/MMT Monday - Friday 0700 - 1600 hrs Bldg 1235, RM B-109 90 MMXS/EMT Monday - Friday 0700 - 1600 hrs Bldg 1151, Bay 9 90 MUNS Monday - Friday 0700 - 1600 hrs Bldg 4331, RM Tool Room 90 MMXS/MHT Monday - Friday 0700 - 1600 hrs Bldg 1235, RM A-103 790 MXS/ELAB Monday - Friday 0700 - 1600 hrs

4.9.2. Notification of Environmental Spills. If the contractor spills or releases any substance contained in 40 CFR 302 into the environment, the contractor or its agent shall immediately report the incident to the F.E. Warren AFB Fire Dept at 911 (landline) or 307-773-2931 (cell phone). The liability for the spill or release of such substance(s) rests solely with the contractor and its agent.

4.9.4. Green Procurement Program (GPP). In performance of this contract, contractors shall use Environmental Protection Agency (EPA) designated recycled content products, Information Technology (IT) Energy Star products/appliances, Federal Energy Management Program (FEMP) Designated Energy Efficient Low Stand By Power products/appliances, U.S. Department of Agriculture (USDA) Bio based/Bio preferred products, Environmentally preferable products, Electronic Product Environmental Assessment Tool (EPEAT) registered products, Water Sense or other water efficient products, non- or Low Ozone depleting substances under the Significant New Alternatives Policy (SNAP), non or Low toxic or hazardous constituents (e.g. non- VOC paint) and any other environmentally sustainable product/method, to the greatest extent possible.

4.10. Safety Requirements.

4.10.1. In performing work under this contract, the contractor shall:

4.10.1.1. Conform to the safety requirements contained in the contract for all activities related to the accomplishment of the work.

4.10.1.2. Record and report promptly (within one hour), to the contracting officer or designated COR, all available facts relating to each instance of damage to Government property or injury to either contractor or Government personnel.

4.10.1.3. In the event of an accident/mishap, take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident/mishap investigative authority through the CO.

4.11. Continuation of Essential DoD Contractor Services During Crisis.

IAW DFARS 237.7602(a), it is determined that the Kardex and Hi-Density Spacesaving Systems Maintenance and Repair services, CLIN 0001-4001 has NOT been identified as an essential service.

4.12. Contractor Personnel.

4.12.1. Contract Manager: The Contractor shall provide a contract manager who shall be responsible for the performance of the services. The name of the contract manager shall be provided to the CO in writing prior to the beginning of the first performance period. The contract manager must be able to read, write, speak, and understand English.

4.12.1.1 The contract manager shall have full authority to act for the contractor on all contract matters relating to daily operations of this contract.

4.12.2. Contractor Employees: the contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the CO as a potential threat to the health, safety, security, general wellbeing or operational mission of the installation and its population.

4.12.2.1. Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee name in English.

4.13. Records. The contractor shall be responsible for creating, maintaining, and disposing of only those government required records that are specifically cited in this PWS or required by the provisions of a mandatory directive listed in (Appendix A) Applicable Publications/Instructions. If requested by the Government, the contractor shall provide the original record, or a reproducible copy of any such record within five working days of receipt of the request.

4.14. Special Qualifications and Training.

4.14.1. The Contractor must have a minimum of two (2) years of experience performing maintenance services on Kardex Shelving and Hi-Density Spacesaving Systems units on a recurring schedule (i.e.

monthly, quarterly) and provide documentation of such in proposal.

5. Operating Constraints.

5.1. Qualified Personnel.

5.1.1. The Contractor shall provide qualified personnel to perform all requirements specified in this SOW. The Contractor will only be awarded to a U.S. company using U.S. citizens as specified in ICD-705.

5.2. Key Personnel.

5.2.1. Before replacing any individual designated as KEY by the Government, the Contractor shall notify the Contracting Office no less than fifteen (15) business days in advance, submit written justification for replacement, and provide the full name and qualifications of any proposed substitute(s). All proposed substitutes shall possess qualifications equal to or superior to those of the Key personnel being replaced, unless otherwise approved by the Contracting Office. The Contractor shall not replace Key Contractor personnel without approve from the Contracting Officer. The following Contractor personnel are designated as Key for this requirement.

5.2.2. Project Manager (PM). The Contractor shall provide a PM who shall be responsible for all Contractor work performed under this PWS. The PM shall be a single point of contact (POC) for the Contracting Officer and the COR. The name of the PM, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the PM, shall be provided to the Government as part of the Contractor's proposal. The PM is further designated as Key by the Government. During any absence of the PM, only one alternate shall have full authority to act for the Contractor on all matters relating to work performed under this contract. The PM and all designated alternates shall be able to read, write, speak, and understand English. Additionally, the Contractor shall not replace the PM without prior coordination with the Contracting Office.

5.2.2.1. The PM shall be available to the COR via telephone between the hours of 8:00 a.m. and 4:00 p.m.

Mountain Time, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within two (2) hours of notification.

5.3. Employee Identification.

5.3.1. Contractor employees visiting Government facilities shall maintain and provide, when asked, an identification badge provided by the government (i.e., DBIDS Pass). Contractor employees shall comply with local, state, and federal laws and regulations. Additionally, Contractor employees are subject to vehicle inspections while on, entering, or exiting, FEW AFB.

5.4. Employee Conduct.

5.4.1. Contractor’s employees shall comply with all applicable local, state, and federal laws and regulations, policies, and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, possession of weapons/drugs (to include Marijuana), et al.) when visiting or working at Government facilities.

The contractor shall ensure contractor employees always present a professional appearance and that their conduct shall not reflect discredit on the United States or the Department of Defense (DoD). The PM shall ensure Contractor employees understand and abide by the DoD and FEW AFB established rules, regulations and policies concerning safety and security.

5.5. Removing Employees for Misconduct or Security Reasons.

5.5.1. The Government may, at its sole discretion (via the Contracting Office, when relating to Law and Order and/or Security concerns), direct the Contractor to remove any Contractor employees from FEW AFB facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract.

6. Additional Conditions.

6.1. Security.

6.1.1. Privately Owned Firearms are not authorized on FEW AFB with respect to Contractor personnel, in the performance of this contract.

6.1.2. Oversized commercial company vehicles will be required to be searched prior to base entry. All vehicles are subject to inspections while entering, exiting, and operating within the confines of FEW AFB boundaries.

6.1.3. Contractor personnel may be required to halt performance during periods of high alert, Force Protection Condition (FPCON) changes, base level exercises, and/or natural or man-made emergencies. The Contractor PM will be notified by the Government when work can be resumed.

6.2. Deliveries.

6.2.1. The loading dock shall serve as the main entry point for all products during the project. The following delivery requirements must be adhered to:

6.2.1.1. Verification and accessibility of elevators, lobby, and corridor clearances are the responsibility of the Contractor prior to delivery and installation.

6.2.1.2. Vehicle searches are required for all delivery trucks at the Installation Access Control Point (IACP) prior to allowing base entry.

6.2.1.3. A coordination meeting to discuss delivery and FEW AFB security requirements, policy and criteria will be required.

6.2.1.4. All Contractor personnel entering FEW AFB property will be required to present DBIDS pass and proper state/federal identification prior to allowing base entry.

6.3. Travel.

6.3.1. Travel is at the responsibility of the Contractor, as applicable, to fulfill the performance of the contract.

6.4. Post Award Conference.

6.4.1. The Contractor shall attend a Post Award Conference with the Contracting Officer and the Customer, no later than ten (10) business days after the date of award. The purpose of the Post Award Conference, which will be chaired by the Contracting Officer, is to discuss technical and contracting objectives of this contract.

7. Appendices

A. Publications/Instructions

B. Deliverables

C. Shelving Maintenance Frequency

D. Inspection Checklist

APPENDIX A – Publications/Instructions

Publication/Instruction /Name Date Applicable

Paragraph/Chapter PWS Paragraph

Section 01 57 19.05 32, Environmental Protection 01/2023 Entire Document Applicable PWS Para. 4.9.1

DoDI 3020.41, Operational Contract Support* 20 Dec 2011 Para 2c. PWS Para 4.10

Publication available at:

*http://dtic.mil/whs/directives/corres/pdf/302041p.pdf http://dtic.mil/whs/directives/corres/pdf/302041p.pdf

APPENDIX B – Deliverables

All deliverables must meet professional standards, and the requirements set forth in the applicable contractual documents. The Contractor shall be responsible for delivering all specified end items. The end items listed in the table below are outputs, which fall within the scope of this effort and are illustrative of the type of work the Government expects to require.

Title Submission Date Distribution Copies OPSEC Training (PWS para 4.5.3.2.)

Within 90 days of assignment and annually thereafter

COR 1 each

APPENDIX C – Service Schedule

Bldg.

No.

Room No.

Area Name

Equipment Designator Equipment Name/Description Maintenance

Frequency

1235 F-103 1 Kardex Industriever Titan III As Needed and Requested

1235 E-128 2 Hi-Density Spacesaving Systems As Needed and Requested

1235 E-128 3 Hi-Density Spacesaving Systems As Needed and Requested

1235 E-128 4 Hi-Density Spacesaving Systems As Needed and Requested

1235 F-106 5 Kardex Industriever 3500 As Needed and Requested

1235 F-106 6 Kardex Industriever 3500 As Needed and Requested

1235 F-106 7 Kardex Kompakt Movable As Needed and Requested

1235 F-102 8 Kardex Kompakt Movable As Needed and Requested

1235 B-115 9 Hi-Density Spacesaving Systems As Needed and Requested

1235 B-109 10 Hi-Density Spacesaving Systems As Needed and Requested

1151 BAY 9 11 Hi-Density Spacesaving Systems As Needed and Requested

4331 Tool Room 12 Kardex Kompakt Movable As Needed and Requested

1235 A-103 13 Kardex Kompakt Movable As Needed and Requested

APPENDIX D – Pictures of Units

Attachment 1, Figure 1

Figure 1: Hi-Density Spacesaving System. Bldg 1151, Bay 9 Organization: 90th Munitions Squadron POC: Weapons Flight Chief Phone: 307-773-3274 Budget POC: Mrs Charrolet Henry Phone: (307) 773-6504

Attachment 1, Figure 2

Figure 2: Kardex Kompakt Movable System. Bldg 1235, Room: A-103 Organization: 790 Maintenance Squadron POC: NCOIC, ELAB Phone: 307-773-6770 Budget POC: Mr Jeffrey Naughton Phone: (307) 773-2489

Attachment 1, Figure 3

Figure 3: Hi-Density Spacesaving Systems. Bldg 1235, Room B-109 90th Maintenance Squadron POC: NCOIC, EMT Phone 307-773-2774 Budget POC: Mrs Tracy Taylor Phone: (307) 773-2537

Attachment 1, Figure 4

Figure 4: Hi-Density Spacesaving Systems. Bldg 1235, Room B-115 90th Maintenance Squadron POC: NCOIC, MMT Phone 307-773-3177 Budget POC: Mrs Tracy Taylor Phone: (307) 773-2537

Attachment 1, Figure 5

Figure 5: Hi-Density Spacesaving Systems. Bldg 1235, Room E-128 Organization: 790 Maintenance Squadron POC: VES Phone: 307-773-6005

West Wall

South Wall

East Wall

Attachment 1, Figure 6

Figure 6: Kardex Kompakt Movable System. Bldg 1235, Room F-102 Organization: 790 Maintenance Squadron POC: VES Phone: 307-773-6005

Attachment 1, Figure 7

Figure 7: Kardex Industriever Titan III. Bldg 1235, Room 103 Organization: 790 Maintenance Squadron POC: VES Phone: 307-773-5332

Attachment 1, Figure 8

Figure 8: Kardex Industriever 3500. Bldg 1235, Room F-106 Organization: 90th Maintenance Group POC: DMS Phone: (307) 773-3115 Budget POC: Mr Tom Snyder Phone: (307) 773-5172

East Wall

North Wall

Attachment 1, Figure 9

Figure 9: Kardex Kompakt Movable System. Bldg 1235, Room F-106 Organization: 90th Maintenance Group POC: DMS Phone: (307) 773-3115 Budget POC: Mr Tom Snyder Phone: (307) 773-5172

1. Description of Services.
1.1.1. Service Requirements. The Contractor must verify all installed Kardex and Hi-Density shelving units operate as designed, including but not limited to:
1.1.1.1. Tightening and/or adjust shelving units, IAW manufacturer specifications;
1.1.1.2. Lubricating applicable railing systems, mechanical driving systems, etc., IAW manufacturer specifications;
1.1.2. Equipment.
2. Performance Monitoring.
3. Government Furnished Property and/or Services
3.1. Government Furnished Property.
3.2. Government Furnished Services.
3.3. Government Property Incidental to the Place of Performance.
4. General Information.
4.1. Quality Control.
4.2. Quality Assurance
4.4. Physical Security.
4.4.1. Key Control.
4.5.1. All contractors, subcontractors, their employees, associates, and consultants who have access to critical information and indicators must comply with the Air Force-sponsored Operations Security (OPSEC) program.
4.6. Anti-Terrorism
4.7. Locations/Hours of Operation.
4.8. Conservation of Utilities.
4.9. Environmental Controls.
4.10. Safety Requirements.
4.12. Contractor Personnel.
5. Operating Constraints.
5.1. Qualified Personnel.
5.1.1. The Contractor shall provide qualified personnel to perform all requirements specified in this SOW. The Contractor will only be awarded to a U.S. company using U.S. citizens as specified in ICD-705.
5.2. Key Personnel.
5.2.1. Before replacing any individual designated as KEY by the Government, the Contractor shall notify the Contracting Office no less than fifteen (15) business days in advance, submit written justification for replacement, and provide the full name ...
5.2.2. Project Manager (PM). The Contractor shall provide a PM who shall be responsible for all Contractor work performed under this PWS. The PM shall be a single point of contact (POC) for the Contracting Officer and the COR. The name of the PM, and ...
5.2.2.1. The PM shall be available to the COR via telephone between the hours of 8:00 a.m. and 4:00 p.m. Mountain Time, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within two (2) hours of no...
5.3. Employee Identification.
5.3.1. Contractor employees visiting Government facilities shall maintain and provide, when asked, an identification badge provided by the government (i.e., DBIDS Pass). Contractor employees shall comply with local, state, and federal laws and regula...
5.4. Employee Conduct.
5.4.1. Contractor’s employees shall comply with all applicable local, state, and federal laws and regulations, policies, and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, possession of weapons/drug...
5.5. Removing Employees for Misconduct or Security Reasons.
5.5.1. The Government may, at its sole discretion (via the Contracting Office, when relating to Law and Order and/or Security concerns), direct the Contractor to remove any Contractor employees from FEW AFB facilities for misconduct or security reason...
6. Additional Conditions.
6.1. Security.
6.1.1. Privately Owned Firearms are not authorized on FEW AFB with respect to Contractor personnel, in the performance of this contract.
6.1.2. Oversized commercial company vehicles will be required to be searched prior to base entry. All vehicles are subject to inspections while entering, exiting, and operating within the confines of FEW AFB boundaries.
6.1.3. Contractor personnel may be required to halt performance during periods of high alert, Force Protection Condition (FPCON) changes, base level exercises, and/or natural or man-made emergencies. The Contractor PM will be notified by the Governme...
6.2. Deliveries.
6.2.1. The loading dock shall serve as the main entry point for all products during the project. The following delivery requirements must be adhered to:
6.2.1.1. Verification and accessibility of elevators, lobby, and corridor clearances are the responsibility of the Contractor prior to delivery and installation.
6.2.1.2. Vehicle searches are required for all delivery trucks at the Installation Access Control Point (IACP) prior to allowing base entry.
6.2.1.3. A coordination meeting to discuss delivery and FEW AFB security requirements, policy and criteria will be required.
6.2.1.4. All Contractor personnel entering FEW AFB property will be required to present DBIDS pass and proper state/federal identification prior to allowing base entry.
6.3. Travel.
6.3.1. Travel is at the responsibility of the Contractor, as applicable, to fulfill the performance of the contract.
6.4. Post Award Conference.
6.4.1. The Contractor shall attend a Post Award Conference with the Contracting Officer and the Customer, no later than ten (10) business days after the date of award. The purpose of the Post Award Conference, which will be chaired by the Contracting...
APPENDIX A – Publications/Instructions
APPENDIX B – Deliverables
APPENDIX C – Service Schedule
APPENDIX D – Pictures of Units

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