ATTACHMENT 3 - PERFORMANCE REQUIREMENT SUMMARY (PRS).pdf

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Library Staffing Services Federal contract opportunity
Solicitation number
1305M321RNRMA0002
Issued by
Department of Commerce National Oceanic and Atmospheric Administration

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1305M321RNRMA0002 ATTACHMENT 3 – LIBRARY STAFFING SERVICES PRS

PERFORMANCE REQUIREMENT SUMMARY (PRS)

LIBRARY STAFFING

DEPARTMENT OF COMMERCE (DOC)

NATIONAL OCEANIC AND ATMOSPHERIC ADMINISTRATION (NOAA)

OCEANIC AND ATMOSPHERIC RESEARCH (OAR)

OFFICE OF SCIENCE SUPPORT (OSS)

NOAA CENTRAL AND REGIONAL LIBRARIES (NCRL)

Performance by the contractor to correct defects found by the Government as a result of quality assurance surveillance and by the contractor as a result of quality control, shall be in accordance with (IAW) FAR 52.212-4(a) and FAR 52.212- 4(a) Alternate I, whichever is applicable. The COR will monitor compliance and report to the CO and PM. The CO is responsible for reporting performance data into the Contractor Performance Assessment System (CPARS) no less than once a year and this information may affect the contractor’s performance ratings.

The PRS establishes key elements of contractor performance that represent “mission essential” service requirements, which are identified in the table below in the “Performance Standard” column. The “Performance Objective” column represents the standard against which contractor performance will be measured in relation to accomplishment of the corresponding service output. The “Performance Threshold”, or standard, describes the minimum acceptable level of service by the contractor for satisfactory performance, which, if not met, evokes the negative incentive specified in the table below.

Performance Standard

Performance Objective

Performance Threshold

Methods of Surveillance

Incentive/Disincentive

1. PWS 2.1.1 Creating metadata for NOAALINC Catalog and/or the NOAA Institutional Repository

90% accuracy when processing records in batch

Review of completed ingest excel sheets, review of draft catalog records

Past Performance Reports and Contractual Remedies IAW the following FAR Clauses:

1. FAR 52.212-4(a)

2. FAR 52.212-4(a) Alternate I

2. PWS 2.2.1 Providing initial response to inquiries within 24 hours

100%; all responses must meet time frame.

Review of incoming reference question queries from group mailbox

Past Performance Reports and Contractual Remedies IAW the following FAR Clauses:

3. PWS 2.7.1 Ensuring physical library collections are in call number order

90% correctly shelved books in a single face of shelving (usually 5 full shelves)

Regular check of shelves by COR

Past Performance Reports and Contractual Remedies IAW the following FAR Clauses:

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