Attachment_3_GPAT_.pdf

HE1254‐22‐Q‐3000 – Attachment 3‐ GPAT

All sections and questions must be addressed on each of the IT compliance forms with a supporting narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it must be marked “Not Applicable.”

GOVERNMENT PRODUCT ACCESSIBILITY TEMPLATE (GPAT)

Summary

Column one includes all the Sections of the Standard that may apply to any deliverable. The total number of provisions within each Section of the Standard is shown in parentheses.

Column two identifies the total number of provisions that typically apply to a deliverable of this type. Some of these may not be features of the vendor’s deliverable. Conversely, others not noted may be features of the vendor’s deliverable. If the deliverable includes additional features, the accessibility of these features must also be considered.

Column three is for general notes about the Sections of the Standard. Some apply to all deliverables and some are specific to the deliverable.

Column four is a summary of the vendor’s response to applicable provisions and additional deliverable features from the Sections of the Standard.

Column five is where the vendor can note explanations for any of the preceding columns, e.g. there are differences between expected applicable provisions and actual product features.

CFR 1194

Standard Sections

Total

Number of

Applicable

Provisions

Notes

Total Number of

Supported

Provisions Please explain

Fully Partial Not

Section 1194.21

Software

Applications and

Operating Systems

(12 provisions)

If the Webapp includes software applications, such as

Browsers, Plug‐ ins, extensions, etc, then this

Section applies.

Section 1194.22

Web‐based Internet

Information and

Applications

(16 provisions)

This Section applies to

Webapps.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Total

Number of

Applicable

Provisions

Notes

Total Number of

Supported

Provisions Please explain

Fully Partial Not

Section 1194.23

Telecommunications

Products

(14 provisions)

If the Webapp involves VoIP and telephony, these should be considered as separate EIT deliverables.

Section 1194.24

Video and Multi‐ media Products

(5 provisions)

Webapps can include video and multi‐ media productions.

Section 1194.25

Self‐Contained, Closed Products

(13 provisions)

Section 1194.26

Desktop and

Portable Computers

(4 provisions)

Section 1194.31

Functional

Performance

Criteria

(6 provisions)

Functional performance criteria always apply.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Total

Number of

Applicable

Provisions

Notes

Total Number of

Supported

Provisions Please explain

Fully Partial Not

Section 1194.41

Information, documentation, and support

(3 provisions)

If information, documentation, and support are to be provided by the vendor, then this

Section applies.

Subpart B -- Technical Standards Note: If there is a possibility that the provision applies, the default value is “Yes”.

Column one is the full text of the provision from the Standard.

Column two documents the agency’s accessibility requirement based on common characteristics of the EIT deliverable. Place a Yes or No in this column based on program need and actual characteristics of your expected deliverable (i.e., Is this provision seen as applicable to the expected deliverable?)

Column three provides explanatory information about the provision to help both the agency in determining applicability and the vendor in providing accessibility information.

Column four is for the vendor to check off whether the deliverable meets, partially meets or does not meet the specific provision.

Column five is for the vendor to provide an explanation of how the deliverable meets or does not meet the specific provision. It is also an opportunity to explain why a deliverable does not have an applicable feature or why it has a feature that was not identified as applicable.

Section 1194.21 Software applications and operating systems narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text Appli cable

requirement?

Please explain

(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.

This applies to

QWERTY

keyboards.

__Fully

__Partially

__No

(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.

__Fully narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text cable

requirement?

Please explain

(c) A well‐defined on‐screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes.

(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive

Technology. When an image represents a program element, the information conveyed by the image must also be available in text.

(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.

In this requirement, the term “bitmap” refers to a broad number of image formats, such as

.bmp, .gif, .jpeg, .tif and .svg.

__Fully narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text cable

requirement?

Please explain

(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.

(g) Applications shall not override user selected contrast and color selections and other individual display attributes.

(h) When animation is displayed, the information shall be displayable in at least one non‐animated presentation mode at the option of the user.

Self‐scrolling and moving text are considered animation.

__Fully

(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

This requirement is also addressed in provision

1194.25(g).

__Fully narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text cable

requirement?

Please explain

(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.

See www.lighthouse.

org/color_contra st.htm

This requirement is also addressed in provision

1194.25(h).

__Fully

(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.

Other elements include turning graphics on and off or changing between images.

in provisions

1194.22(j) and

1194.25(i).

__Fully

(l) When electronic forms are used, the form shall allow people using Assistive

Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

in provision

1194.22(n).

__Fully narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Section 1194.22 Web-based intranet and internet information and applications

Provision Text Applic able

Notes

requirement?

Please explain

(a) A text equivalent for every non‐text element shall be provided (e.g., via “alt”, “longdesc”, or in element content).

(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.

(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.

(d) Documents shall be organized so they are readable without requiring an associated style sheet.

(e) Redundant text links shall be provided for each active region of a server‐side image map.

(f) Client‐side image maps shall be provided instead of server‐side image maps except where the regions cannot be defined with an available geometric shape.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text Applic able

Notes

requirement?

Please explain

(g) Row and column headers shall be identified for data tables.

(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.

(i) Frames shall be titled with text that facilitates frame identification and navigation.

(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

in provisions

1194.21(k) and

1194.25(i).

__Fully

(k) A text‐only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text‐only page shall be updated whenever the primary page changes.

This should only be used as a last resort.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text able

Notes

requirement?

Please explain

(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive

Technology.

(m) When a web page requires that an applet, plug‐in or other application be present on the client system to interpret page content, the page must provide a link to a plug‐in or applet that complies with

Section1194.21(a) through

(l).

(n) When electronic forms are designed to be completed on‐line, the form shall allow people using

Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text able

Notes

requirement?

Please explain

(o) A method shall be provided that permits users to skip repetitive navigation links.

(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

in provision

1194.25(b).

__Fully

Section 1194.23 Telecommunications products

Provision Text Appli cable

Notes

requirement?

Please explain

(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non‐acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text cable

Notes

requirement?

Please explain

(b) Telecommunications products which include voice communication functionality shall support all commonly used cross‐manufacturer non‐proprietary standard

TTY signal protocols.

(c) Voice mail, auto attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs.

(d) Voice mail, messaging, auto‐attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required.

(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text cable

Notes

requirement?

Please explain

(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided.

(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use.

(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text cable

Notes

requirement?

Please explain

(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product.

(j) Products that transmit or conduct information or communication, shall pass through cross‐manufacturer, non‐proprietary, industry‐ standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text cable

Notes

requirement?

Please explain

(k)(1) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be tactilely discernible without activating the controls or keys.

(k)(2) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum.

(k)(3) Products which have mechanically operated controls or keys shall comply with the following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text cable

Notes

requirement?

Please explain

(k)(4) Products which have mechanically operated controls or keys shall comply with the following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Section 1194.24 Video and multimedia products narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text cable

Notes

requirement?

Please explain

(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television

(DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least

13 inches vertically, and stand‐alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes

DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text cable

Notes

requirement?

Please explain

(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry.

(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned.

Web applications sometimes

(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text cable

Notes

requirement?

Please explain

(e) Display or presentation of alternate text presentation or audio descriptions shall be user‐ selectable unless permanent.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Section 1194.25 Self-contained, closed products

Provision Text cable

Notes

How does the

EIT meet this requirement?

Please explain

(a) Self contained products shall be usable by people with disabilities without requiring an end‐user to attach Assistive Technology to the product. Personal headsets for private listening are not Assistive

Technology.

(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

I Where a product utilizes touchscreens or contact‐ sensitive controls, an input method shall be provided that complies with

Section1194.23 (k) (1) through (4).

(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

EIT meet this requirement?

Please explain

(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at any time.

(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

EIT meet this requirement?

Please explain

(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be

(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

EIT meet this requirement?

Please explain

(j) (1) Products which are freestanding, nonportable, and intended to be used in one location and which have operable controls shall comply with the following: The position of any operable control shall be determined with respect to a vertical plane, which is

48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non‐ portable, and intended to be used in one location and which have operable controls.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

EIT meet this requirement?

Please explain

(j)(2) Products which are freestanding, nonportable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor.

(j)(3) Products which are freestanding, nonportable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 40 inches maximum and 15 inches minimum above the floor.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

EIT meet this requirement?

Please explain

(j)(4) Products which are freestanding, nonportable, and intended to be used in one location and which have operable controls shall comply with the following: Operable controls shall not be more than 24 inches behind the reference plane.

Section 1194.26 Desktop and portable computers

Provision Text Appli cable

Notes

requirement?

Please explain

a) All mechanically operated controls and keys shall comply with

(b) If a product utilizes touchscreens or touch‐ operated controls, an input method shall be provided that complies with narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text cable

Notes

requirement?

Please explain

(c) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.

(d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards.

Subpart C -- Functional Performance Criteria

Section 1194.31 Functional performance criteria

Provision Text Appli cable

Notes

requirement?

Please explain

(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for

Assistive Technology used by people who are blind or visually impaired shall be narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text cable

Notes

requirement?

Please explain

(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be

(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for

Assistive Technology used by people who are deaf or hard of hearing shall be

(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text cable

Notes

requirement?

Please explain

(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for

Assistive Technology used by people with disabilities

(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength

Subpart D -- Information, Documentation, and Support

Section 1194.41 Information, documentation, and support

Provision Text Applic able Notes

requirement?

Please explain

(a) Product support documentation provided to end‐users shall be made available in alternate formats upon request, at no additional charge.

narrative statement. If a question/sections is not applicable to the service/product Vendors offer, it

Provision Text able Notes

requirement?

Please explain

(b) End‐users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.

(c) Support services for products shall accommodate the communication needs of end‐users with disabilities.

(END OF ATTACHMENT 3)