Attachment 3 - CUI_MBSS_ITCC_PWS.pdf

CUI

PERFORMANCE WORK STATEMENT

FOR

MAUI BASE SUPPORT SERVICES (MBSS) and

INFORMATION TECHNOLOGY (IT) CORE

COMM SERVICES MAUI, HAWAI’I

24 April 2023

Version 14 Controlled by: 15 SPSS

CUI Category: SP-CONTRACT

LDC or Distribution: FEDCON

POC: 1st Lt Correy Tsujioka

TABLE OF CONTENTS

Part I Description of Services

0.1 Scope

1.0 General

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2.0 Safety

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3.0 Security

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4.0 Logistics

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5.0 Core Communications

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6.0 Civil Engineering – Project Engineering, Execution and Support Services

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7.0 Civil Engineering – Facility Operations and Maintenance

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8.0 Fuels

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9.0 Civil Engineering – Environmental Management

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10.0 Phase In/Phase Out

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Part II

Service Summary

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Appendices

Appendix 1 – Contract Deliverables Requirements List (CDRL) Table A1-1

Appendix 2 – Abbreviations and Acronyms A2-1

Appendix 3 – Definitions A3-1

Appendix 4 – Applicable Documents A4-1

Appendix 5 – Government Furnished Property, Equipment and Vehicles

A5-1

Appendix 6 – Mission Essential Systems/Equipment Listing A6-1

Appendix 7 – Air Force Custodial Standards A7-1

Appendix 8 – Regularly Scheduled Meeting Requirements

Appendix 9 – Land Mobile Radios

A8-1

A9-1

Appendix 10 – Regular Inspections

Appendix 11 – Records Management

Appendix 12 – Networks and Computer Locations

Appendix 13 – Utility Monitoring and Control System

A10-1

A11-1

A12-1

A13-1

Appendix 14 – Organizational Tools and Equipment

Appendix 15 – Above-Ground Storage Tanks

Appendix 16 – Fuel Receiving Standard Operating Procedures

Appendix 17 – Government Provided Training

Appendix 18 – Pressure Vessels

Appendix 19 – Fire Extinguishers, AEDs, First Aid Kits, and Oxygen Bottles w/Masks

Appendix 20 – Lifting Devices

Appendix 21 – Custodial Maps

Appendix 22 – MSSC, RME, 550 Facility Land Use

A14-1

A15-1

A16-1

A17-1

A18-1

A19-1

A20-1

A21-1

A22-1

Appendix 23 - Exterior Signs

A23-1

Appendix 24 - Power Glitch Checklist

A24-1

Appendix 25 - Historical Data For Design and Construction Projects

A25-1

Appendix 26 – Recurring Work Program

A26-1

Appendix 27 – Direct Scheduled Work (DSW) and Work Orders (WO) History

A27-1

Appendix 28 – Logistics/Supply Workload

A28-1

Appendix 29 – Hazardous Waste Workload

A29-1

Appendix 30 – Power Conditioning & Continuation Interface Equipment (PCCIE)

A30-1

Appendix 31 – Fire Detection, Alarm and Suppression System

A31-1

Appendix 32 – Work Control Process Map

A32-1

Appendix 33 – Grounds Plan

Appendix 34 – Water and Sewage Estimates

Appendix 35 – Security Systems

A33-1

A34-1

A35-1

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PART I

DESCRIPTION OF SERVICES

0.1 SCOPE

0.1.1 This is a non-personal services contract as defined in Federal Acquisition Regulation (FAR) 37.101

Performance Based Contracting. The requirement of this contract is the seamless and effective operation of the

Maui Space Surveillance Complex (MSSC), the Remote Maui Experiment (RME) located at 805 Lipoa Parkway, Kihei, HI; the building located at 550 Lipoa Parkway (550 Facility), Kihei, HI; and on the island of Maui, Hawaii.

Maui Base Support Services (MBSS) provides facility, infrastructure, information technology and logistics support.

0.1.2 The scope of MBSS includes all management personnel, equipment and services necessary to operate the facilities, provide logistics and information technology support. Facilities requirements include administration management and customer support, facility and infrastructure repair, demolition of Real Property/Real Property

Installed Equipment (RP/RPIE), maintenance and support, operations (physical plant operations), grounds maintenance, refuse collection and disposal and limited architect/engineer services (planning, programming, design and construction management). All Core Communication IT services to include Air Force Network system administration, security compliancy, and service desk support shall be supported. Logistics support includes central shipping and receiving, property control and accountability, vehicle control, pickup and delivery, warehouse storage and other logistics support for 15th Space Surveillance Squadron (SPSS) and mission partners working on site.

Military-construction (MILCON) funded projects are not within the scope of this contract.

0.2 Maui Mission. Discover, refine, and implement emerging ground-based optical technology and computational analysis to lead U.S. Space Force (USSF) Space Domain Awareness (SDA) capabilities, as well as manage and provide for computation support, research, development, maintenance, operations and management for the Maui High Performance Computing Center.

0.3 Units. MSSC is home to 15SPSS, Space Delta 2 and Air Force Research Laboratory (AFRL), and Directed

Energy Directorate. MSSC is also the host to a number of visiting experimenters throughout the year, both long and short term.

1.0 GENERAL

This section describes the general requirements for this effort. The following sub-sections provide details of various considerations on this effort.

1.1 The Contractor’s performance shall meet all Performance Work Statement (PWS) requirements. Service requirements identified as Performance Objectives (PO) have minimum performance threshold that must be met.

1.1.1 Non-personal Services: The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the contracting officer immediately.

1.1.2 Unless otherwise required within PWS Sections 4-9, the Contractor shall provide support Monday through

Friday 0700-1630, except Federal Holidays. On-call capability shall be established and response may be required when mission dictates or when an emergency arises. Please see PWS Sections 4-9 for response times.

1.2 Key Staffing Requirements and Qualifications.

1.2.1 To demonstrate understanding of scope and magnitude of PWS requirements, workload and manpower coverage at multiple geographical job sites, the Contractor shall submit evidence of individual qualifications of Key

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Personnel (annotated below by asterisk*) and an organizational chart outlining proposed staffing, lines of authority and labor categories within 15 days of contract start and as changes to Key Personnel occur. Furthermore, the

Contractor shall ensure Key Personnel are not dual-hatted in any other position and that vacancies be filled within

45 days. The Government will furnish the training identified in Appendix 17.

SS-1 Performance Standard

a) Standard: Contractor maintains a qualified workforce capable of accomplishing all tasks identified in the PWS.

AQL: Contractor shall submit evidence of individual qualifications of Key Personnel (annotated below by asterisk*) and an organizational chart outlining proposed staffing, lines of authority and labor categories within 15 days of contract start and as changes to Key Personnel occur. Furthermore, the Contractor shall ensure Key

Personnel are not dual-hatted in any other position and that vacancies be filled within 45 days.

Deliverable

CDRL A001 Organizational Chart/List of Key Personnel

1.2.2 *Program Manager: Key integration. Coordinates with all disciplines: CE (Engineering Tech V), logistics

(Supply Tech), IT (IT Project Manager), and all others to ensure proper execution of all Maui BOS projects. Also acts as the one-stop POC to the Government regarding all affairs with contract operations.

1.2.3 *Engineering Tech V, Project Manager (PM): The PM shall have a bachelor’s degree in engineering, architecture, or construction management from a program certified by the Accreditation Board for Engineering and

Technology (ABET) or from a program certified by the National Architecture Accrediting Board (Project

Management certification preferred). US military/Air Force Experience preferred. The PM shall have a minimum of 5 years of experience with sustainment, renovation, and minor construction project scoping, estimating, and scheduling related to the following concentrations: Heating, Ventilation, and Air Conditioning Systems (HVAC), plumbing, electrical, fire alarm and suppression, and interior and exterior architecture-related systems.

1.2.4 Production Control Clerk, Operations & Maintenance Manager (OMM): The OMM shall have a minimum of 5 years’ experience with Department of Defense Civil Engineering facilities, maintenance, repair, and operations, to include a minimum of 2 years’ experience directly managing/supervising within an Operations

Function. The OMM is responsible for carrying out Section 7 of this document.

1.2.5 General Clerk III: Work request review board, Real property/facility/BE asset recording, equipment failure reporting, facility project management, requirements management, in-service work plan/meetings, fuels.

1.2.6 *Drafter/ CAD Operator, CAD/IGI&S Drafter: The Drafter must have an Associate’s Degree in Applied

Science (Architectural/Engineering Drafting Technology) and shall have completed the Environmental Science

Research Institute (ESRI) Certified Introduction and Intermediate training in ArcGI. The CAD/IGI&S (Installation

Geospatial Information & Services) Drafter shall have a minimum of 5 years’ experience in:

1.2.6.1 Computer aided drafting and design, especially drawing and modeling in an Autodesk AutoCAD software environment.

1.2.6.2 Drawing configuration management workflow processes in an Autodesk Vault software environment.

1.2.6.3 Geographic Information Systems (GIS) data editing, map composition and geographic analysis with ESRI

ArcGIS software.

1.2.6.4 Editing and maintaining GIS data in a Spatial Data Standards for Facilities, Infrastructure and Environment

(SDS/FIE) compliant Spatial Database Engine (SDE) Geodatabase.

1.2.7 *Quality Control (QC) Manager: The QCM must have a Bachelor’s degree in science or business-based programs or 5-years' experience in facilities O&M and strong attention to detail, observation, organizational, and leadership skills. Additionally, the QCM shall possess an in-depth knowledge of quality control procedures and legal standards, have strong background in mathematics, data analysis and statistical methods, and demonstrate excellent communication and listening skills.

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1.2.8 *Logistics (Supply Tech) Senior Logistics Coordinator: shall have knowledge of Air Force material accounting procedures, principles of inventory control, fundamentals of distribution, storage, and receipt management of property, and a broad understanding of an interrelated chain of activities involving logistics. Due to the nature of Research and Development (R&D), the Senior Logistics Technician must exercise considerable judgment in applying local decision that may deviate from normal Air Force supply policy, as permitted in

AFI/AFMAN 23-series publications and AFRLI 61-101.

1.2.9 *Environmental Technician, Qualified Environmental Professional (QEP): shall have a Bachelor’s of

Science degree in environmental science or engineering with minimum 5-years' experience in the environmental field and is corporately trained on applicable Federal and State requirements regarding environmental protection, environmental compliance, environmental conservation, transportation of hazardous waste, and spill response requirements IAW 7 CFR 355-356; 29 CFR 1910.120 and 1910.1200; 32 CFR 989; 40 CFR 112, 260-280, 302, 355, 370, and 700-799; 49 CFR 105-180, and 383; 50 CFR 17-453; Hawaii Administrative Rules (HAR) 11-260 thru

280; and HAR 11-58.1. In the event environmental laws/regulations change during the term of this contract, the

Contractor is required to comply as such laws come into effect.

1.2.10 *IT (IT Project Manager) manages IT team. Provide updates/status on any given project/issue to overall program manager.

1.2.11 The Contractor shall ensure at least two Warehouse Specialists possess and maintain a Commercial

Driver License with Hazardous Materials endorsement.

1.2.12 Warehouse specialists, general maintenance workers, HVAC mechanics, electricians, maintenance (mx) scheduler, GC's and Supply Tech must have current state driver’s licenses and other certification qualifications to operate general, specialized and forklifts in performance of this contract. Contractor provides COR documentation

(letter) certifying contractor personnel are qualified to operate GOVs (general, specialized and forklifts) assigned under this contract. Operator certification will be provided by and at the expense of the Contractor and documentation of operator qualifications shall be provided to the contracting officer before any contract employee engages in any mode of equipment operation. This letter will be updated as necessary and remain on file with the

COR and 15SPSS Logistics Manager.

1.2.13 Equipment & Supply Point Control Function personnel must have training in the Defense Property and

Accountability System (DPAS), work independently and have clear understanding of “Floor-to-Book/Book-to-

Floor” inventory concept and approved Accountable Property System of Record (APSR) reporting to meet Financial

Improvement and Audit Readiness (FIAR) compliance requirements.

1.2.14 The Contractor shall ensure that personnel accessing information systems have the proper and current

Information Assurance (IA) certification to perform administrative functions in accordance with (IAW) DoD

Manual 8140.03 Cyberspace Workforce Qualification and Management Program. Current IA Certifications must be obtained within 15 days after contract start.

The Contractor shall meet the applicable IA certification requirements, including:

CDRL A002 Current IA Certifications (Administrator & IA Functions)

1.2.15 DoD-approved IA workforce certifications appropriate for each technical or managerial level as listed in the current version of DoDM 8140.03; and

1.2.16 Appropriate operating system environment certification for IA technical positions as required by DoDM

8140.03.

1.2.17 The Contractor shall provide documentation supporting the IA certification status of

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personnel performing IA functions within 15 days after contract start. The Contractor shall be responsible IA training, certification, certification maintenance, and continuing education or sustainment training required for the information assurance functional responsibilities.

Deliverable

CDRL A002 Current IA Certifications (Administrator & IA Functions)

1.2.18 Contractor personnel who do not have proper and current certifications shall be denied access to DoD information systems for the purpose of performing IA functions.

1.2.19 Workstation admins IAW DoDM 8140.03 will be classified as Technical Support Specialist personnel at the Intermediate knowledge level and thus will require a Tier 5 (T5) Investigation. However, there will be a contingent that will be managing

SIPR and JWICS systems in a Sensitive Compartmented Information Facility and will require a TS/SCI clearance.

1.2.20 Network admins IAW DoDM 8140.03 will be classified as Technical Support Specialist at the Intermediate knowledge level and will also require a Tier 5 (T5) Investigation. However, there will be a contingent that will be managing SIPR and

JWICS systems in a Sensitive Compartmented Information Facility and will require a TS/SCI clearance.

1.2.21 Infrastructure admins IAW DoDM 8140.03 will be classified as Technical Support Specialist personnel at the Intermediate knowledge level and will also require a Tier 5 (T5) Investigation. However, there will be a contingent that will be managing SIPR and JWICS systems in a Sensitive Compartmented Information Facility and will require a TS/SCI clearance.

1.2.22 Information System Security Officers (ISSO) IAW DoDM 8140.03 will be classified as Security Control Assessor personnel at the Intermediate knowledge level and will also require a Tier 5 (T5) Investigation. However, there will be a contingent that will be managing SIPR and JWICS systems in a Sensitive Compartmented Information Facility and will require a

TS/SCI clearance.

1.2.23 Base Software License Manager (BSLM) will be responsible for maintaining, renewing, receiving, and distributing all essential software licenses for operations.

1.2.24 Local Registration Authority (LRA) and will also require a Tier 5 (T5) Investigation.

However, there will be a contingent that will be managing SIPR and JWICS systems in a Sensitive Compartmented Information Facility and will require a TS/SCI clearance.

1.2.25 *Order Clerk II, Buyer: The Buyer should have a Bachelor’s Degree in relevant field, possess excellent computer skills (Excel, MS Word, PowerPoint), be proficient in appropriate software, apply critical thinking and negotiation skills and have strong communication skills, both written and verbal. Responsibilities include researching, selecting and purchasing quality products and materials in support of facilities, IT and logistics requirements identified in this contract.

1.3 Service Contract Requirements.

1.3.1 All personnel must be U.S citizens with the ability to speak, read, and write English at the level necessary to perform the tasks in this PWS. All correspondence and communication between the Contractor and the

Government pertaining to this contract will be in English.

1.3.2 Mission performance shall not be affected by declared crises, states of emergency, or work stoppages.

1.3.3 Any BOS employee who endangers life, property, or security, or where such employee violates reasonable and necessary regulations or local policy of the FD shall be removed from the site. Categories of violations or misconduct, which may cause employees to be removed from the site include, but are not limited to:

• Security violations.

• Negligence or willful damage to or destruction of property.

• Injuries inflicted upon other personnel.

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• Illicit safety violations.

• Creating a hostile work environment.

• Alcohol or drug abuse.

• Engagement in unauthorized private business transactions

1.3.4 Develop and maintain a Strike Plan. The Strike Plan shall address how the contractor will provide required services in the case of a labor dispute. Submit the Strike Plan for acceptance no later than thirty (30) days after the start of the transition period. The Contracting Officer (CO) will consider accepting any changes to the plan within thirty (30) days of occurrence.

CDRL A003 Strike Plan

1.3.5. Contract Line Item Number (CLIN) X006 Over and Above shall be used for overtime (OT) hours in support of CLINs X002-X005 and Over and Above services at the AMOS sites located at Mt. Haleakala and Kihei, Maui IAW the PWS and as identified in Table 7.1 and Section 7.3.3.1. Ref: Appendix 27.. The Contractor shall contact the COR to obtain Government approval prior to exceeding the monthly minimum 20 OT hours. Changes to the monthly minimum OT hours shall be approved by the Government. CLIN X007 Other Direct Costs

(ODCs)/Critical Spares shall be used for ODCs in support of CLINs X002-X005 and critical spares IAW PWS paragraph 4.3.8. The Contractor shall acquire project materials when and as directed by the Contracting Officer

(CO) in support of Base Support Services (BSS) for the AMOS sites located at Mt. Haleakala and Kihei, Maui. In addition, facility and infrastructure projects and materials required to complete approved Facility Projects as defined in PWS Table 7.1; and as validated by the Site CE and approved by the CO.

1.4 Reserved.

1.5 Public Release of Information.

1.5.1 The Contractor is not authorized to release any information regarding performance of this PWS without following the appropriate procedures IAW AFI 35-102 Public Affairs - Security and Policy Review Process. This information includes, but is not limited to, photographs, films, public announcements, internet transmissions, or the denial or confirmation of any of the preceding.

1.5.2 Forward all requests for information regarding the MSSC, RME, or DRDC missions to the 15SPSS/CC prior to developing a response. All responses must be approved by the 15SPSS/CC prior to release.

1.6 Funding Status Reports.

1.6.1 The Contractor shall provide a monthly funding status report containing current information on total funding, funds remaining, and total billing for each contract line item number (CLIN) of the current performance period. The Contractor shall provide supporting information as requested by the CO, COR and PM.

CDRL A004 Funding Status Report

1.7 Organizational Administration.

1.7.1 In the course of executing this PWS the contractor is not authorized and shall not take license to make any configuration changes without first gaining pre-approved Government concurrence. Repairs and replacements will use Original Equipment Manufacturer (OEM) parts with exact specifications of existing configurations/items.

This includes no changes in size, shape, capacity, color, etc., to RP and RPIE systems, subassemblies, parts or components.

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1.7.2 Report any MBSS problems affecting the Air Force mission accomplishment to the PM/COR immediately.

1.7.3 Information and documentation generated or maintained (to include government-furnished documents) by this contract shall be maintained on the Government Installation Support Share Drive.

1.8 Emergency Management

1.8.1 Participate in Site Emergency Management exercises and contingency operations.

1.8.2 Exercises requiring Contractor participation will take place within MBSS established working hours.

1.8.3 The Contractor shall provide trusted agents to participate in the planning of exercises. Trusted agents will not reveal exercise planning information to non-trusted agents.

1.8.4 Unforeseen Events. The scope of this contract includes services in response to requirements resulting from unforeseen events, such as hurricanes, tsunamis, floods, and other disasters (man-made or otherwise) that are detrimental to the mission, reduces operational effectiveness or endangers life, health or safety. The Contractor shall be responsible to coordinate any work with the Site CE, the COR and the CO, and comply with section 6.0 of the

PWS and applicable approval procedures for any notice to proceed.

1.8.5 Support the implementation of the 15SPSS Emergency Management Plan to ensure continued operations during declared crises, states of emergency, work stoppages, or storm conditions.

1.8.6 Designate a Primary and Alternate Representative to participate in emergency and contingency response planning. Include this individual in the organizational chart.

1.8.7 The MBSS representative shall report immediately to the Crisis Action Team (CAT)/Unit Control Center

(UCC) when it is formed and participate until released. Exercises and real-world events may involve all elements of the scope of this PWS. Exercises requiring Contractor participation will take place within MBSS established working hours. CAT members attend on-line, government-furnished training within sixty (60) days of assuming position, and annual refresher training. On-site training will also be provided at the Government’s discretion.

1.8.8 The Government Program Manager (GPM)/COR and CO are notified of any cost impacts resulting from declared crises and states of emergencies within twenty-four (24) hours of declaration via cost estimates. Specific costs are provided within three (3) business days of the end of declared crises or state of emergency.

CDRL A005 Cost Impact – Declared Crises/State of Emergency (SOE)

1.9 Quality Control.

1.9.1 Develop and implement a Quality Control Plan (QCP) IAW FAR 52.246-4 Inspection of Services - Fixed

Price. The Contractor shall develop and implement procedures to identify, prevent and ensure non-performance and continual repeat of defective service does not occur. Submit initial QCP to the CO and PM/COR for acceptance within thirty (30) days after contract award. Update and distribute as required to the CO and PM/COR within ten

(10) days of changes.

CDRL A006 Quality Control Plan

1.9.2 The QCP shall include:

1.9.2.1 A description of the inspection system to cover all tasks and services listed in the PWS outlining the specifics of the areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, submission of

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quality control inspection schedule, surveillance methodologies; e.g., One-Hundred Percent, Periodic Inspections, Customer Complaints, etc. and the title and organization placement of the inspectors.

1.9.2.2 A description of quality control processes in place to ensure all contract programs, plans, reports, and other submittals are tracked and submitted to the government IAW the specific and technical requirements for each submittal. Data shall include all types of documentation regardless of format (electronic, hardcopy, photographic, or any other format utilized by the contractor).

1.9.2.3 A description of the data analysis to be performed on all collected data to identify, for all areas of performance, levels of performance above, below, or at required thresholds and positive, negative, and neutral trends in the levels of performance.

1.9.2.4 A description of the method(s) to be used for identifying and preventing defects in the quality of service performed.

1.9.2.5 Five (5) duty days prior to the end of month, the Contractor’s QCM shall submit a quality control surveillance schedule to the PM/COR for the following month. The PM/COR will notify the contractor within 2 duty days following schedule submission which scheduled activities the government will attend. The Contractor shall allow government personnel to accompany and observe the inspection/surveillance activity.

1.9.2.6 The contractor shall schedule a quarterly Quality Control meeting and present meaningful QC metrics, trend analysis, deficiency root cause and status of corrective action plans. The meeting shall be attended by the

PM/COR, key government stakeholders and the contractor’s key personnel.

1.9.2.7 All records generated by the contractor's quality control program as described in the

QCP shall be kept and made available to the government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract, but not less than 180 calendar days after contract completion.

1.9.2.8 The Contractor’s QCP shall be in effect at contract start and at the first day of each option period with no late submittals allowed. Once accepted by the Contracting Officer/Administrative Contracting Officer, the contractor's QCP shall become part of the requirements of this contract. All change(s) to the QCP must be accepted by the government prior to the implementation of the change(s).

1.9.3 The contractor’s QCM, working in tandem with the contractor’s PM, shall ensure a project-specific quality control plan is developed detailing the plan to control all areas of project execution requirements performed under

Sections 4,5 and 6 of the PWS. To ensure quality and customer requirements are met, the QC plan shall address:

1.9.3.1 Designating a qualified subject matter expert quality control manager overseeing the construction project effort.

1.9.3.2 Identifying lines of communication throughout the project; e.g., project start-up meeting, routine production control meetings, providing inspection forms and test reports to the government, etc.

1.9.3.3 Implementing a quality assurance surveillance to ensure project quality controls are running the way that they should.

1.9.3.4 Documenting key suppliers and sub-contracted work.

1.9.3.5 Meeting customer specifications and determining which building codes or industry standards that apply to the scope of work.

1.9.3.6 Inspecting and documenting phases of work (like steel erection) and performing tests that verify material quality (like concrete strength). Inspection procedures shall ensure that work is ready to begin and address the handling material receiving and inspections, monitoring work in progress and verifying that completed work meets project specifications.

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1.9.3.7 Controlling of non-conformance. The quality plan should discuss how the contractor handle situations where things may go wrong in construction. Make clear how you will control nonconformance to prevent cover-ups and protect the overall quality of the project.

1.9.3.8 Conducting project completion inspections. Describe how you will conduct inspections and punch out near the end of the project to assure that all of the contracted work is completed to specifications.

1.10 Government Inspections.

1.10.1 Cooperate with and participate in internal and external inspections to include the regularly scheduled inspections identified in Appendix 10. Summary workload data regarding the dates, purpose, and size of each inspection team shall be maintained.

1.10.2 Notify the Government of any local inspections being driven by the Contractor’s corporate offices for internal Contractor requirements no later than (NLT) thirty (30) days prior to the inspection date. Contractor inspections for the purpose of internal validation, quality control, or other corporate requirements shall not take priority over contract requirements or interfere with mission requirements.

1.11 Meetings. Support meetings, briefings, working groups and technical interchange meetings in coordination with Government functional representatives. Provide required input and participation in regularly scheduled meetings. Format and content for these meetings will include cost, schedule and performance metrics.

The Government may request additional information that is already generated as part of this PWS. For MBSS hosted/run meetings, contractor personnel shall be fully prepared at the start of each meeting to include activation of video/teleconferences, presentations systems, computer systems and have briefings, presentations, documentation, etc. up and running. MBSS personnel in attendance shall be versed in the content/subject matter of each meeting and prepared to respond to queries. Regularly scheduled meetings are listed in Appendix 8.

1.12 Publications.

1.12.1 Contractor operations shall comply with the current version of all referenced publications. If a referenced publication requires compliance with one or more secondary publications, those secondary publications are not directive on the Contractor unless specifically required within this PWS.

1.12.2 Comply with all applicable directives cited in this PWS and Appendix 4. In the event the directives change during the terms of this contract, the contractor is required to comply as the changes come into effect if it does not impact cost or delivery schedules or if a conflict does not arise in implementation of the new procedures. If any of these conditions occur, a written evaluation along with specific backup data and estimated cost data for those changes which impact the contractor’s performance shall be provided to the CO. Do not incorporate publication changes until approved by the CO. In the event there is a conflict between two (2) or more publications, provide written evaluation along with specific backup data to the CO and the PM/COR within fourteen (14) days of knowledge of conflict. The CO will provide conflict resolution to the contractor. Ensure that all technical orders, regulations, instructions, manuals, pamphlets, engineer technical letters (ETLs), and forms are current and available or on order to perform all requirements of this PWS.

1.11.3 Review future updates to 15SPSS created instructions, policies, checklists and plans for content and contract impact prior to initial publication or revision.

1.12 Transportation.

1.12.1 The contractor will provide necessary transportation for all MBSS employees to and from MSSC.

1.12.2 Follow applicable federal, state, and local driving laws and regulations when driving through Haleakala

National Park.

https://www.firsttimequality.com/Blog/bid/73298/7-Steps-for-Managing-Construction-Quality-Nonconformances

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1.12.3 The contractor shall obtain the required National Park Services special access permit through the

Haleakala National Park commercial manager at email: HALE_Commercial_Manager@nps.gov or (808) 572-4440. Cost of permit shall be projected in the firm fixed price CLIN.

1.12.4. Separately, all subcontractors performing work under this contract shall obtain the required National Park

Service special access permits through the Haleakalā National Park as described in paragraph 1.12.3

1.12.5 At MSSC, the contractor shall be limited to six (6) daily use parking spaces for MBSS vehicles.

1.13 Contractor Work Space.

1.13.1 The Government is pursuing a government facility via Military Construction channels and intends to house 550 and warehouse storage operations under the same roof during the contract performance period.

1.13.2 Work space shall be provided by the AF at MSSC on Haleakala, RME and 550 Facility at sea level.

RME office space is set aside for MBSS use. MSSC office and storage space set aside for MBSS use is approximately 2,500 sq. ft. in the Butler Building. This facility is a multi-use facility with a small shop area set aside for R&D contractor use. Any additional space required will be the responsibility of the contractor. Four (4) hot desks will be provided for use at the sea-level facilities. (The contractor work space needs to be updated to reflect the IT scope and increased key personnel requirements).

1.13.3 The contractor shall provide warehouse and storage space needed to execute PWS requirements outlined in Section 4.

1.14 Organizational Equipment.

The contractor will be allowed to use the Government-leased flat bed for pickup and delivery services outlined in paragraph 4.3. Furthermore, the contractor shall have access to the 6K electric forklift located at MSSC under a

“joint use” arrangement in addition to the two Government-furnished forklifts identified in Appendix 5. Vehicle usage shall be IAW the most recent versions of:

41 CFR 101-39.202

41 CFR 101-39.300

41 CFR 102-34

AFI 24-301

AFMAN 24-306

AFRL 15SPSS SOP 24-1

All city, county, state and federal traffic laws

1.14.1 Refer to Appendices 5 and 14 for additional information on organizational tools and equipment available to the MBSS contractor.

1.15 Non-Secure Communications

Ensure MBSS personnel comply with local and AF Non-Secure Communications requirements. The Contractor shall:

1.15.1 Pacific Land Mobile Radios

1.15.1.1 Use the AF provided Pacific Land Mobile Radio (PLMR) hand held and mobile (vehicle mounted) radios for communication during travel as needed for communication while working at the site and the contractor office facility. Government provided PLMR systems are detailed in Appendix 9.

1.15.1.2 Abide by the 15SPSS Chief Information Officer (CIO) developed local training guide for use of radios.

1.15.1.3 Ensure all MBSS personnel are fully trained on the use and limitations of the PLMR systems. PLMR training is provided on the local shared drive. Maintain PLMR training records.

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1.15.1.4 With the written approval of the 15SPSS CIO, the contractor shall have mobile radios installed/uninstalled in MBSS vehicles. Government approved installation vendors are listed in Appendix 9.

1.15.1.5 All problems with the PLMR systems shall be reported immediately to the CIO.

1.15.1.6 PLMR handheld radios will not be used in certain areas of the facilities at MSSC during normal operations due to security concerns. These areas have been identified and signs are in place. Note: During emergency operations, the PLMRs may be used anywhere in the facilities as needed.

1.15.2 Telephone. Ensure appropriate use of Government provided telephone service IAW AFMAN 17-1202, Collaboration Services & Voice Systems Management and MPTO 00-33A-1108, AFIN Voice Systems Management.

1.15.3 Computer Network Access

1.15.3.1 Access to the af.mil network shall be granted only after specified criteria have been met as defined in AFI 17-100, Air Force Information Technology Service Management.

1.15.3.2 Network access will be approved IAW AFI 17-100, AFI 17-1301, Computer Security (COMPUSEC), MPTO 00-33A-1202, AFIN Account Management, AFI 17-101, Risk Management Framework for Air Force

Information Technology, and DoDI 8510.01, Risk Management Framework for DoD Information Technology.

1.15.3.3 Ensure MBSS personnel accomplish the necessary training as prescribed by AFI 17-1303, Cybersecurity

Workforce Improvement Program. All authorized users of DoD Information Systems /Platform Information

Technology systems such as those requiring access to the Air Force Network (AFNet) consisting of the Non-

Classified Internet Protocol Router (NIPR) network, must receive initial cybersecurity user awareness training as a condition of access to an IS IAW DoDM 8140.03 Cyberspace Workforce Qualification and Management Program.

Upon initial completion of training, all users will complete annual cybersecurity user awareness refresher training.

1.15.3.4 Use the site helpdesk to resolve all computer/network problems. Helpdesk contact info will be provided at award.

1.15.3.5 No contractor owned specific or other outside networks shall be installed at the site or hardware or software shall be used on the Air Force network without the written permission of the CIO.

1.15.4 External Devices.

1.15.4.1 The following devices are not allowed in any building at MSSC and are not allowed inside closed areas of

RME and building 550 under any circumstances:

1.15.4.1.1 Cell phones.

1.15.4.1.2 Still or video cameras.

1.15.4.1.3 Radios, MP3 players or other audio recording devices.

1.15.4.1.4 Personal data assistants (PDA), smart watches or blue-tooth enabled devices (e.g., Fitbits).

1.15.4.1.5 Memory storage devices (USB memory stick/thumb drives/USB hard drives, etc.)

1.15.4.2 Government equipment will be made available if required in the performance of work contained in the

PWS.

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2.0 SAFETY

The Contractor shall:

2.1 Develop and maintain a safety and health program where occupational injury rates are below national average and employee participation and ownership are the hallmarks of the program. Improve safety and occupational health accountability at all organizational levels by obtaining a “Star” site certification IAW the guidance found at the Voluntary Protection Program (VPP) website: http://www.osha.gov/dcsp/vpp/index.html.

2.1.2 Ensure all employees fully comply with OSHA requirements and AFI 91-202, The US Air Force Mishap

Prevention Program.

2.1.3 Contractors, to include subcontractors, whether regularly involved in routine site operations or engaged in temporary projects such as construction or repair, must follow the safety and health rules of the VPP site.

2.2 Comply with OSHA (29 USC 651 et al.) and the resulting standards, OSHA Standard 29 CFR Parts

1910-1926, as applicable, and be responsible for the protection and safety of contractor and subcontractor employees. Immediately report any accidents involving contractor personnel occurring on the job to the CO and the

15SPSS Safety Office.

2.3 Safety Program/Plan.

2.3.1 Establish and maintain an acceptable Safety Program IAW AFFARS 5352.223-9001 Health and Safety on Government Installations.

2.3.2 Submit a Safety Plan to the COR and Site Safety Officer (SSO) within ten (10) days after phase-in start;

concurrently submit a letter to the CO certifying the safety program/plan meets all Federal, State, and local laws, regulations, and standards listed in Appendix 4. The plan will be reviewed and must be either accepted or rejected by the government prior to the end of the transition period. All changes to the plan must be submitted to the COR and Site Safety Officer (SSO) no later than (NLT) fifteen (15) days prior to the implementation of the change(s).

No changes to the plan will be implemented in advance of government acceptance.

CDRL A007 Safety Plan

2.3.3 The Safety Plan shall include appropriate measures to promptly investigate, correct, and track alleged safety and health violations and/or uncontrolled hazards in contractor work areas. Additionally, the Contractor shall be responsible for ensuring employees are knowledgeable and comply with Occupational Safety and Health

Standards when on working on IT and electronic equipment.

2.3.4 Establish safety requirements for all subcontractors who qualify as applicable contractors.

2.4 Contractor Safety Manager. Assign a contractor safety manager and identify on the organizational chart who will administer the safety requirements of this PWS and will be the Government’s primary POC.

2.5 Mishaps. In the event of an accident/mishap, as described in AFI 91-204, Safety Investigation and

Hazard Reporting, take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident/mishap investigative authority through the CO.

2.5.1 In the event of an accident on government property, or involving government personnel or property, the

Contractor shall submit a report within seventy-two (72) hours to the CO in letter form that shall include the following:

1. The time and date of occurrence.

2. The place of occurrence.

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3. A list of personnel directly involved.

4. A narrative or description of the accident to include chronological order of the accident and circumstances.

2.5.2 If the government elects to conduct an investigation of the accident/mishap, all employees must cooperate fully (to include toxicology testing) and assist government personnel in the conduct of investigation.

2.5.3 Provide data collection support to the Installation Safety Office for mishaps investigation.

2.6 Inspections. Comply with inspectors from OSHA and/or any AF inspection agency making routine inspections of contract operations and work sites checking for regulatory compliance to standards.

2.7 Annual Reports. Provide the COR, SSO, and Installation Safety Office the Total Case Incidence Rate

(TCIR); Days Away, Restricted, and/or Transfer Case Incident Rate (DART); and OSHA Form 300A, Summary of

Work-Related Injuries and Illnesses, by the 15th of January every year for annual submission in the site annual VPP self-evaluation report.

CDRL A008 Total Case Incidence Rate (TCIR)

CDRL A009 Days Away, Restricted, and/or Transferred Case Incidence Rate (DART)

CDRL A010 OSHA Form 300A, Summary of Work-Related Injuries and Illnesses

2.8 Safety Equipment and Medical Assistance Supplies.

2.8.1 Provide first aid kits throughout the site to assist in case of an accident or injury. Ensure enough kits are available and appropriately placed to allow for quick and easy access.

2.8.2 Provide one AED throughout per building to assist in case of a medical emergency. Ensure enough systems are available and appropriately placed to allow for quick and easy access.

2.8.3 Provide portable oxygen systems throughout MSSC to assist in case of medical need. Ensure enough systems are available and appropriately placed to allow for quick and easy access.

2.8.4 Inspect all first aid kits, AEDs, and oxygen systems IAW product manufacturer’s specifications, AFI 44-

177, Public Access Defibrillation Program, and OSHA 29 CFR 1910 as listed on Appendix 19. Check for any recalls or manufacturer identified failures and replace unit, as required. Replace items on a non-reimbursable basis as required due to use or expiration.

2.8.5 Develop and maintain an inventory of all, first aid kits, AEDs, and oxygen systems. Provide initial inventory to the COR and AFSO NLT sixty (60) days after contract award. Provide an updated inventory, to include expiration date, to the COR and AFSO annually.

CDRL A011 First Aid Kit, AED and Oxygen System Inventory

2.8.6 Provide up-to-date site maps with the locations of all first aid kits, AED, and oxygen systems to the

15SPSS AFSO within 30 days of after contract start, then annually, or when major locations change, and post maps throughout the facilities.

CDRL A012 Site Maps ID location of First Aid Kits, AED and Oxygen Systems

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3.0 SECURITY:

Requirements, restrictions, and other safeguards required to prevent unauthorized disclosure of classified information. The Contractor shall:

3.1 Site Physical Security.

3.1.1 Comply with Government provided physical measures IAW AFI 31-101 Integrated Defense (FOUO), and Intelligence Community Directive (ICD) 705 Physical Security Standards for Sensitive Compartmented

Information Facilities and other Maui Site specific guidance.

3.1.2 Comply with the 15SPSS Antiterrorism/Integrated Defense Plan (A/IDP). Comply with local security requirements established by the government for the site.

3.2 Personnel Security. Ensure that all personnel have appropriate clearances and access credentials at contract start date. The minimum level of security clearance required for this contract is U.S Secret. An interim

Secret is acceptable for newly hired contractor personnel awaiting final adjudication.

3.2.1 The government will identify the applicable IT personnel required to hold a TS Clearance. All TS cleared personnel are required by the Government to have access to TS information and must have current TS clearance at the time contract performance begins.

3.22 The Key Personnel identified by the contractor must have required security clearances NLTthe first day of the transition period.

3.2.3 Maintain a workforce capable of accomplishing all tasks outlined in this PWS with the security clearances required. The Contractor shall provide an updated Defense Information System for Security (DISS) visit certification of all new employees upon hiring actions for cross-reference with DISS and provide status on e-

QIP investigations on new hires that do not possess a clearance. Maintain records of all employees’ security clearances until the end of the contract.

3.2.4 Enter into a Visitor Group Security Agreement with the Government that will be reviewed and updated annually by the Government Site Security Officer. The Contractor shall support and comply with security inspections conducted and/or requested by Air Force personnel.

3.2.5 Access to Government computer systems and secured facilities requires additional clearance checks through DISS. Common Access Cards (CACs) require background checks prior to issuance to contractor personnel.

The process for this includes submitting personal information for each applicant to the government's Trusted Agent for input into the Contractor Verification System. The contractor employee must clear the background security checks before being issued a CAC. Additionally, the Government will issue site access badges to contractor personnel for facility access. To avoid delays in starting work, be proactive in submitting applications for personnel security clearances.

3.2.5.1 Ensure that in/out processing documentation is completed for all new hires and personnel departing. This needs to be accomplished during the 1st week of employment and employees’ last days prior to departure. Such actions occur at the duty location with respective government offices.

3.2.5.2 Ensure CACs from personnel no longer working on the installation are collected and returned to the

Government within three (3) days of departure.

3.2.5.3 Ensure site access badges are immediately collected and turned in to Security Forces (SF) when an employee is terminated or suspended. In exigent circumstances when a badge cannot be collected, SF will be notified in order to electronically disable badge.

3.3 Uses and Safeguarding of Information.

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3.3.1 Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

3.4 Facility Security Officer (FSO).

3.4.1 The appointed FSO must be a US citizen who is cleared as part of the facility clearance. The FSO will, as part of the facility clearance, obtain a DISS account through the cognizant Defense Security Service (DSS) office.

FSO and facility clearance must be obtained NLT the start of transition period.

3.4.2 This individual shall be the single point of contact for complying with security programs and procedures

IAW with security regulations listed in Appendix 4. This individual is not required to be located at the site or solely dedicated to the MBSS.

3.4.3 The FSO will supervise and direct security measures necessary for complying with applicable requirements of the NISPOM and related Federal requirements for the protection of classified information.

3.4.4 The FSO, or on-site designated representative, shall complete security training as specified in the

NISPOM.

3.5 Security Training.

3.5.1 Contract and subcontract personnel shall complete security training IAW the security regulations listed in

Appendix 4.

3.5.2 Maintain documentation of all security training to include date, method, topics, and administrator; if applicable, include computer based or handwritten signature from trainee and/or administrator. Maintain a copy upon completion of each training element IAW Appendix 11.

3.6 Anti-Terrorism (AT).

3.6.1 Ensure all contractor employees complete Antiterrorism Level 1 training within 30 days of employment start and annually thereafter. Certificates showing completion of training shall be distributed to the 15SPSS AT

Officer. Training can be accessed at: https://jko.jten.mil/

3.6.2 Upon initial notification from the Antiterrorism Officer ATO or ATO representative throughout Force

Protection Condition (FPCON) duration, comply with FPCON measures for the current FPCON level.

3.6.3 During exercise and real-world events, all personnel will implement FPCON measures and Random

Anti-Terrorism Measures (RAMs) within areas and processes under their control IAW FPCON checklists and the guidance of the ATO. These measures will include, but not be limited to, moving vehicles at least twenty-five (25) meters from any critical facilities,…