Attachment 2 - Statement of Work.pdf
PDF 95 KB Posted
- Attached to
- Carpet Cleaning BPA
- Solicitation number
- FA486126R0010
About this file
This is a Statement of Work (SOW) for carpet cleaning services at Nellis Air Force Base, Nevada, issued by 99CES/CEOSS.
The contractor shall provide all necessary personnel, equipment, tools, materials, vehicles, supervision, and services to clean carpets in single and multi-story buildings at Nellis AFB using proper steam cleaning methods. Work includes removing dirt spots, stains, gum, and other soiling while ensuring the cleaning process does not compromise carpet serviceability, degrade inflammability, or mar appearance using safe solutions and compounds. The contractor is not required to move furniture but must clean all accessible areas and closets if requested by the Contracting Officer Representative (COR). Any permanent stains must be identified to the COR prior to completion so removal efforts can be verified; the Government will consider carpet age and foot traffic when making determinations regarding stain removal success. All cleaning must comply with local, state, and federal regulations.
Customer service hours are Monday through Friday, 8:00 a.m. to 4:00 p.m., with an on-site point of contact required. After-hours and weekend cleaning capability is required and must be coordinated through the COR. All contractor employees must carry identification, comply with base security measures including vehicle and property searches, and provide proof of U.S. citizenship. Personnel must present state-issued identification for base access; if not Real ID compliant, secondary identification such as a valid U.S. Passport, birth certificate, or social security number is required. Contractor personnel must maintain professional appearance standards commensurate with industry standards and uniforms must be worn at all times. The contractor is responsible for quality workmanship per commonly accepted commercial practices and must re-accomplish improperly completed work at no additional cost. The contractor bears full responsibility for repairing or replacing damages resulting from contractor negligence. The Government provides electrical power, non-potable water for filling cleaning equipment tanks, and a disposal location for dirty water; the contractor must clean up any messes from draining operations. All scheduling, including day, time, and changes, is coordinated through the COR, with emergency cleaning calls requiring an agreed-upon time within one working day of notification.
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| File | Type | Posted |
|---|---|---|
| Attachment 1 - Solicitation - FA486126R0010.pdf |
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Text version
STATEMENT OF WORK
Carpet Cleaning
99CES/CEOSS
1. DESCRIPTION OF SERVICES: The contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to clean all kinds of carpets in single storied and/or multistoried buildings at Nellis AFB, NV, IAW approved Purchase Request.
1.2 DESCRIPTION OF WORK: The contractor shall clean the desired carpeted areas determined by the Contracting Officer Representative (COR). The proper steam cleaning method is to include removing all dirt spots, stains, gum, etc. as part of the steam cleaning process. The contractor shall ensure the cleaning process will not jeopardize the serviceability, degrade the inflammability, or mar the appearance of the carpet using safe solutions and compounds. The contractor is not required to move furniture but shall clean all accessible areas. Cleaning in the closet shall be required if only requested by the COR. Any stain that is not completely removable must be identified to the Government Representative/COR prior to the cleaning completion so all efforts of the stain removal can be verified, and a determination can be made. The Government will consider the age of the carpet and the amount of foot traffic as an example in making that determination. The Contractor shall ensure all cleaning performed is in accordance with all local, state, and federal regulations.
2. GENERAL INFORMATION:
2.1 HOURS OF PERFORMANCE: The contractor shall maintain customer service hours Monday through Friday, 8:00 a.m. to 4:00 p.m. The contractor shall provide an on-site point of contact (POC) for all contractual matters during all hours of operation. The contractor will also have the ability to perform cleanings after hours and on weekends. All after hours/weekend cleanings will be coordinated through the COR. Contractor will coordinate with the COR for access to the facilities that require cleaning.
2.2.1 SECURITY REQUIREMENTS: All contractor employees shall carry identification at all times. Contractor employees shall comply with all implemented base security measures at all times. This includes but is not limited to vehicle and property searches, identification checks, and proof of United States Citizenship.
2.2.2 VEHICLES & PASSES: All contractor and contractor employee vehicles used in the performance of this contract shall comply with all local, state and federal regulations. For access to Nellis AFB, all contractor personnel are required to have a state issued identification. If the state issued I.D. is not “Real I.D.” compliant (star in right corner for NV issued I.D.) then they will need to bring one (1) of the following secondary forms of I.D. for access to Nellis AFB:
valid U.S. Passport, birth certificate, or social security number. These are the only secondary forms of I.D. that will be accepted.
2.2.3 CONTRACTOR PERSONNEL: The contractor's personnel shall conduct themselves in a professional manner. Contractor uniforms, badges, and appearance standards shall be commensurate with industry standards and shall be worn at all times when performing services on Nellis AFB. The contractor will provide a POC to the 99 CES Service Contracts Section before proceeding to start work.
3. QUALITY CONTROL:
3.1: The contractor is responsible for quality of workmanship and shall ensure proper cleanings are performed in accordance with commonly accepted commercial practices.
3.2: The contractor must complete the cleaning properly as identified above, otherwise, the contractor will be required to re-accomplish the task unless otherwise directed by the Government Representative/COR.
3.3: The contractor shall be responsible for repairing/replacing all damages as a result of the contractor’s negligence during the cleaning process at the contractor’s expense.
3.4: The COR will inspect the contractor’s performance in accordance with the specific contract performance requirements.
4. GOVERNMENT FURNISHED PROPERTY AND SERVICES:
The Government will provide electrical power, non-potable water for the purpose of filling the tanks of the carpet cleaners, and a place to dispose of dirty water. The contractor is required to clean up all messes made during the draining actions.
5. PERIOD OF PERFORMANCE:
All scheduling will be conducted through the COR. This includes but is not limited to the day of cleaning, time of cleaning, and any scheduling changes. In the case of an emergency cleaning call, the contractor will work with the COR to an agreed upon time within one (1) working days from the first notification.
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