Attachment 2 Statement Of Work.docx

Project Whooster.com Platform Subscription (Brand Name or Equal)

General Information

1.0 Scope of Work

APHIS is requesting continuation of 11 licenses to the Whooster.com platform (Brand name or equivalent). APHIS has maintained a subscription to the Whooster.com service since 2021. The platform provides real‑time investigative, analytical, and identity‑resolution tools that support APHIS program functions, including SITC enforcement and pathway analysis. This subscription is essential to maintain mission‑critical investigative capabilities for identifying violators, supporting pathway analysis, and protecting U.S. agriculture and natural resources.

2.0 Background

The mission of PPQ's Smuggling Interdiction and Trade Compliance (SITC) program is to stop the entry and distribution of prohibited or restricted foreign agricultural goods. These goods could harbor invasive pests and diseases that could devastate U.S. agriculture and natural resources. SITC uses a variety of survey, analytical, and intelligence tools to monitor the movement of agricultural goods into and throughout the United States. Officers and analysts conduct risk-based inspections, import data analysis, and outreach to industry and the public to ensure agricultural goods are imported safely and legally. SITC officers work across the country to carry out this mission, checking wholesale markets, distribution points, retail stores, restaurants, and the internet to look for restricted or prohibited agricultural commodities. Various enforcement actions are taken, when warranted. SITC partners with the U.S. Department of Homeland Security (DHS) and other government agencies in anti-smuggling efforts at air, land, and sea ports of entry nationwide.

Whooster remains the only provider capable of supplying unified real‑time arrest data feeds, extensive social media intelligence, international phone data, multi‑source criminal intelligence, integrated property and business records, and batch query capabilities at the required scale on a single platform that uniquely sorts, matches, and links multiple open-source databases to deliver the most comprehensive results available.

Contractor Requirements

3.0 Technical Requirements / Tasks

Whooster Platform (Brand Name or Equal) must support:

· Query capabilities across personal, business, criminal, property, phone, and vehicle records by name, phone number, address and retrieve specific results including: comprehensive property records, criminal records, court records, assets, business bankruptcies and liens, professional licenses, business contact information, common residency, relatives and neighbors

· Social media intelligence across 98+ social media sites

· Extensive email information and international phone identity data (150+ countries)

· Ability to query information related to specific results including: criminal records by state, social security number confirmation, death records.

· Batch search functionality for large analytical activities

· Will retrieve information on domestic and international phone numbers; will indicate the type of phone line.

· Real‑time arrest feed updates

· Comprehensive aggregated intelligence from 1,700+ data sources

· Federal‑compliant data protection and training support

4.0 Deliverables / Schedule

5.0 Data Rights

Data, including personally identifiable information, acquired through this contract shall be accessed and used in accordance with all applicable laws, rules and regulations. The data will be used and maintained in strict confidentiality in Federally approved and Federally contracted secure locations. Data will be accessed through Federal Government password protected networks and VPN’s.

6.0 Government Technical Point of Contact

Charles Citrone

USDA APHIS PPQ

920 Main Campus Dr. Ste 200 Raleigh, NC 27606 charles.citrone@usda.gov 252-433-5714

7.0 Invoices

Invoices shall be submitted through the Invoice Processing Platform (www.ipp.gov). Payments will be made according to the firm fixed prices established in the contract. Invoices shall be submitted in arrears and prepared in accordance with FAR 52.212-4(g).

8.0 Section 508 – Electronic and Information Technology Standards This contract vehicle is subject to Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 749d) as amended by the Workforce Investment Act of 1998 (P.L. 105-220). The Revised Section 508 Standards, which consist of 508 Chapters 1 and 2 (Appendix A), along with Chapters 3 through 7 (Appendix C), contain scoping and technical requirements for information and communication technology (ICT) to ensure accessibility and usability by individuals with disabilities. Compliance with these standards is mandatory for Federal agencies subject to Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d).

Each ICT product or service furnished under this contract shall comply with the Revised Section 508 ICT Accessibility Standards at a minimum, as specified in the contract. If any furnished product or service is determined to be noncompliant, the Contracting Officer will notify the Contractor in writing. The Contractor shall, without charge to the Government, remediate or replace the noncompliant products or services within a specified timeframe as determined by the Government in writing. If such remediation or replacement is not completed within the time specified, the Government shall have the following recourses:

1) Cancellation of the contract, delivery, task order, purchase, or line item without termination liabilities; or

2) In the case of custom ICT being developed by a contractor for the Government, the Government shall have the right to have any necessary changes made or repairs performed by itself or by another firm for the noncompliant ICT, with the contractor liable for reimbursement to the Government for any expenses incurred thereby.

The contractor must ensure all noncompliant ICT products and services are provided pursuant to extensive market research and exhibit the highest level of compliance while satisfying the contract requirements.

For every ICT product or service accepted under this contract by the Government that does not comply with the Revised Section 508 Accessibility Standards, the contractor shall, at the discretion of the Government, remediate or upgrade the item with a compliant equivalent product or service, if commercially available and cost neutral, on either a contract specified refresh cycle for the product or service, or on a contract effective option/renewal date, whichever shall occur first.

Section 508 Compliance Vendors, contractors, and their respective ICT products and services shall comply with the following standards, policies, and procedures. In the event of conflicts between the referenced documents and this contract vehicle, the contract vehicle shall take precedence.

1) Revised Section 508 ICT Accessibility Standards

2) Section 508 of the Rehabilitation Act as amended (29 U.S.C. 794d)

3) Federal Acquisition Regulation (FAR) Subpart 39.2

4) USDA Section 508 Departmental Regulation

Additionally, all contract deliverables are subject to these standards.

All ICT products and services, regardless of format, must conform to the applicable Section 508 standards to allow Federal employees and members of the public with disabilities equivalent access to and use of information and data provided to those without disabilities.

All contractors, sub-contractors, and consultants are responsible for preparing or posting content must comply with the applicable Section 508 accessibility standards and, where applicable, those set forth in the referenced policy or standards document. Remediation of any noncompliant ICT or materials as set forth in this contract vehicle shall be the responsibility of the contractor, sub-contractor, or consultant.

According to the Access Board’s Section 508 Scoping Requirements The following Section 508 provisions apply to the products and/or services identified in this contract vehicle:

· C202 Functional Performance Criteria: Where the requirements in Chapters 4 and 5 do not address one or more functions of telecommunications or customer premises equipment, the functions not addressed shall conform to the Functional Performance Criteria specified in Chapter 3.

· C203 Electronic Content: Electronic content that is integral to the use of telecommunications or customer premises equipment shall conform to the most current Web Content Accessibility Guidelines (WCAG) Level A and Level AA Success Criteria and Conformance Requirements.

· C204 Hardware: Where components of telecommunications equipment and customer premises equipment are hardware, and transmit information or have a user interface, those components shall conform to applicable requirements in Chapter 4.

· C205 Software: Where software is integral to the use of telecommunications functions of telecommunications equipment or customer premises equipment and has a user interface, such software shall conform to C205 and the applicable requirements in Chapter 5.

WCAG Conformance: User interface components, as well as the content of platforms and applications shall conform to the most current WCAG Level A and Level AA Success Criteria and Conformance Requirements.

· C206 Support Documentation and Services: Where support documentation and services and provided for telecommunications equipment and customer premises equipment, manufacturers shall ensure that such documentation and services conform to Chapter 6 and are made available upon request at no additional charge.

In addition, vendors and contractors shall comply with the standards, policies, and procedures below for all ICT pursuant to this contract:

· For Custom ICT Development Services, the vendor or contractor shall ensure the ICT fully conforms to the applicable Revised Section 508 standards prior to delivery and before final acceptance.

· For Installation, Configuration, and Integration Services, the vendor or contractor shall not install, configure, or integrate the equipment and software in a way that reduces the level of conformance with the applicable Revised Section 508 standards.

· For Maintenance, Upgrades, and Replacements, the vendor or contractor shall ensure maintenance upgrades, substitutions, and replacements do not reduce the original level of conformance with the applicable Revised Section 508 standards at the time of the contract award.

· Service Personnel are ensured by the vendor or contractor to possess the knowledge, skills, and ability necessary to address the applicable Revised Section 508 standards and shall provide supporting documentation upon request.

· When providing Hosting Services, the vendor or contractor shall not reduce the existing level of conformance of the electronic content with the applicable Revised Section 508 standards.

· When purchasing ICT where 1) Section 508 validation is not possible prior to award, 2) the ICT will be changed after the award, or 3) ICT will be hosted in a third-party environment, the vendor or contractor shall test and validate the ICT solution for conformance to the Revised Section 508 standards, in accordance with the required testing methods as defined by the agency.

· The vendor or contractor shall document and maintain information regarding the measures taken to ensure compliance with the applicable requirements. This documentation includes but is not limited to testing records, product demonstrations, and reported defects by end users and testers.

· Prior to acceptance, the vendor or contractor shall provide an Accessibility Conformance Report (ACR) for each ICT item that is developed, updated, and/or configured for the agency, and when product substitutions are offered. The ACR should be based on the latest version of the Voluntary Product Accessibility Template (VPAT) provided by the Information Technology Industry Council (ITI). To be considered for award, an ACR must be submitted for each ICT item, and must be completed according to the instructions provided by the ITI.

Note: A supplemental ACR may be required if the agency has additional or stricter accessibility requirements than what is outlined in the VPAT.

· Prior to acceptance, the agency reserves the right to require a full working demonstration of the completed ICT item to demonstrate conformance to the agency’s accessibility requirements in addition to independent testing to validate.

· In the case of non-compliance where the vendor or contractor claims its products and/or services satisfy the applicable Revised Section 508 standards specified in the contract vehicle, the contracting officer will promptly inform the vendor or contractor in writing of the non-compliance. The vendor or contractor shall, at no cost to the agency, repair or replace the non-compliant products or services within the period specified by the contracting officer.

All Information and Communications Technology (ICT) subject to the Revised Section 508 standards will be evaluated for Section 508 conformance and usability. The test must be administered by a Federal Section 508 Testing Center. All maintenance for ICT that requires upgrades, modifications, installations, repairs, and purchases shall adhere to the Revised Section 508 standards.

9.0 Compliance with Internet Protocol version 6 (IPv6) in Acquiring Information Technology