Attachment 2 Statement of Work 70Z03823QB0000258.pdf

STATEMENT OF WORK (SOW)

REPAIR OF THE MH-65 SEARCHLIGHTS, GIMBALS,

DUAL AMPLIFIER, AND FUEL GAUGES

70Z03823QB0000258

ATTACHMENT 2

1.0 GENERAL

1.1 Scope

The United States Coast Guard (USCG), Aviation Logistics Center (ALC), Short Range

Recovery (SRR) product line has a requirement for the repair of the parts listed below. The

Contractor shall provide all necessary parts, materials, labor, tooling, test equipment, and facilities to evaluate and repair the components listed in the Schedule of Services. The

Contractor shall provide technical support services, support product improvement efforts, and provide updates to the Original Equipment Manufacturer (OEM) Component Maintenance

Manuals (CMMs) and Technical Orders (as required). Work under this contract shall be performed at the Contractor’s facility. The OEM for the Searchlight and Gimbals is Spectrolab, Inc. (Cage Code: 15901). The OEM for the Dual Amplifier, and Fuel Gauges is Safran

Aerosystems (Cage Code: F0553).

National Sock Number Part Number Nomenclature

6220-01-334-4821 024711-31 Searchlight

6220-01-316-0846 030040-21 Gimbal

6680-14-387-2590 706786-3 Dual Amplifier

6680-14-367-0165 794166 Fuel Gauge (Flight Critical)

6680-14-367-0166 794165 Fuel Gauge (Flight Critical)

6680-14-367-0167 794167-1 Fuel Gauge (Flight Critical)

1.2 Objective

Repairs shall include all necessary efforts needed to return the items listed in the Schedule of

Services to a serviceable condition, ready for issue (RFI), and ready for installation on aircraft.

All work shall be done in accordance with (IAW) the Original Equipment Manufacturers (OEM)

Component Maintenance Manuals (CMM). Contractor shall factor this information into their firm-fixed pricing. The Contractor shall provide firm-fixed prices for the items listed in the

Schedule of Services. Firm-fixed pricing shall be inclusive of all necessary parts, labor, tooling, test equipment, and facilities to evaluate and repair/repair modifications of the components listed in the Schedule. The quantities indicated in the Schedule of Services represent the estimated quantities of the components anticipated as set forth by the Government.

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DUAL AMPLIFIER, AND FUEL GAUGES

2.0 APPLICABLE DOCUMENTS

2.1 Compliance Documents

The following documents provide specifications, standards, or guidelines that must be complied with in order to meet the requirements of this contract.

a. Searchlight P/N 024711-31

1. Repair IAW CMM 031718-1 (Spectrolab)

b. Gimbal P/N 030040-21

1. Repair IAW CMM 031718-1 (Spectrolab)

c. Dual Amplifier P/N 706786-3

1. Repair IAW CMM 28-49-17 (Intertechnique, bought out by Safran)

d. Fuel Gauge P/N 794166

1. Repair IAW CMM 28-29-23 (Intertechnique, bought out by Safran)

e. Fuel Gauge P/N 794165

1. Repair IAW CMM 28-29-23 (Intertechnique, bought out by Safran)

f. Fuel Gauge P/N 794167-1

1. Repair IAW CMM 28-29-23 (Intertechnique, bought out by Safran)

2.2 Reference Documents

The Contractor must have access to all applicable CMMs and have the ability to obtain current editions for the duration of the contract.

2.3 Facility Certification

The prime Contractor and all potential subcontractor(s) (If applicable) shall be certified/approved for the entire duration of this contract by one of the following to repair the items listed in the

Schedule of Services:

1. Federal Aviation Administration (FAA) Part 145

2. European Aviation Safety Agency (EASA) Part 145 Approved Repair

3. OEM certified repair facility

2.4 Quality Assurance System

The prime Contractor and any potential subcontractor(s) (If applicable) shall maintain a Quality

Assurance (QA) system. The Contractor shall maintain the QA system for the duration of the contract unless a QA change becomes necessary which shall be identified in writing to the

Contracting Officer (KO). The QA system shall include:

1. Test Component calibration system requirements.

2. Documentation to ensure that work done conforms to OEM specifications and requirements of this contract.

DUAL AMPLIFIER, AND FUEL GAUGES

2.5 Order of Precedence

In the event of conflicts between OEM specifications and procedures and USCG specifications and procedures, the order of precedence is as follows:

1. USCG specifications and procedures

2. OEM specifications and procedures

2.5.1 The Contractor shall notify the USCG when differences between USCG specifications and OEM specifications exist. The USCG will review the differences and either correct the issue or inform the Contractor that the differences will remain. The Contractor will not assume any responsibility for the application of USCG specifications and procedures that do not meet the

OEM minimum maintenance requirement.

3.0 TECHNICAL REQUIREMENTS

3.1 Requirement

The Contractor shall provide all parts, labor, tooling, test equipment and facilities necessary to complete the repair processes as defined by the applicable CMM(s). Examples of work that are expected during the repair process should include: complete teardown, evaluation, cleaning, inspection (both visual and technical inspection), testing, and replacement of missing consumable parts as prescribed in the applicable CMM. The Contractor should factor in all the above repair efforts necessary to return the items listed in the Schedule of Services to a Ready for Installation (RFI) condition. If the Contractor finds any discrepancies, the Contractor shall provide a report of the discrepancies to the KO or Administrative Contract Specialist within seven (7) days after receipt of material.

3.2 Contractor Verification of Components

Upon receipt of components, the Contractor shall notify the KO within seven (7) days in writing and provide the following information: 1) The date the component(s) were received at the

Contractor's facility, and 2) A confirmation of part numbers and serial numbers on the equipment received, and 3) Advise the KO if any of this information does not exactly match the task order.

The Contractor shall NOT start work on equipment received that have part numbers or serial numbers different than what is shown on the task order, until a task order modification is issued correcting the discrepancy. The Government reserves the right to have discrepant equipment returned “as is” and a Test and Evaluation (T&E) Fee will be authorized. Failure to confirm the equipment received may result in the Government's assumption that the components were received at the Contractor's facility within seven (7) calendar days of the date on the task order and the part number and serial number information on the equipment matches exactly the information on the task order for the equipment.

3.3 Test and Evaluation (T&E)/No Fault Found/Beyond Economical Repair (BER).

If, after visual and functional inspections, an item is found to meet manufacturer's minimum performance specifications and is considered to be Ready for Installation (RFI), the item shall be

DUAL AMPLIFIER, AND FUEL GAUGES

classified as “No Fault Found.” The Contractor shall notify the KO in writing of the applicable material condition and identify the applicable task order and respective line item number(s). The

Contractor will be allowed the firm fixed price for T&E only identified as contract line item number(s) (CLINs) 0002, 0004, 0006, 0008, 0010, 0012, and subsequent Option Period CLINs in the Schedule of Services. If the component is considered to be Beyond Economical Repair

(BER) it shall be classified as BER IAW with section 3.4. The components shall be marked

"RFI” or “BER” and returned to ALC. The Contractor shall prepare and include a failure data report as described in section 3.7.

3.4 BER.

If an item is determined BER, the KO shall make a unilateral decision as to component disposition. The Contractor shall return all BER items to ALC. The Contractor shall not return any BER item until they have been notified by a written modification to the order. The

Contractor shall prepare a failure data report IAW section 3.7 in these instances. This report shall be included with the returned component. When returning the item to ALC, the items shall be clearly marked as “BER” with the supporting documentation. The Contractor will be authorized the firm-fixed T&E fee established in CLINS 0002, 0004, 0006, 0008, 0010, 0012, and all susequent option period CLINs.

3.5 Corrosion Inspection

USCG aircraft operate primarily at low altitude around salt water and are subject to corrosion.

Corrosion should be expected on USCG components and does not constitute unusual damage.

Should corrosion be found during initial inspection and functional testing, disassembly shall be made to the extent necessary to remove all corrosion or replace the part or parts affected.

Corroded parts shall be replaced, except in these cases where removal of corrosion from parts will not impair efficiency or safe operation of the part. Corrosion removal and treatment of affected areas will be accomplished IAW manufacturer's specifications. If not addressed in the manufacturer's specifications, the Contractor shall use FAA AC 43-4B.

3.6 Serviceable Parts

Parts of a component found to be in a serviceable condition as a result of inspection and functional testing shall be reused. Missing part or parts found to be defective shall be replaced with new parts that meet the OEM specifications and drawings. Only new replacement parts, traceable to the applicable OEM specified in the OEM manual are acceptable for use for this requirement.

3.7 Failure Data Report. The Contractor shall submit a failure data report for each repaired and/or overhauled component. This report shall include national stock number, part number, serial number, nomenclature, date of repair, contract number, task order number, line item number, description of the repaired failure, the USCG’s reported failure, a listing of parts repaired, and a listing of parts replaced. The report shall also include service bulletins previously incorporated and service bulletins performed during the course of current repair. The

Contractor’s in-house work may be used to satisfy this requirement if it includes the information

DUAL AMPLIFIER, AND FUEL GAUGES

requested above. This report shall be attached to the packing slip and shipped with the repaired component.

4.0 SUBCONTRACTING

4.1 Subcontracting

Subcontracting shall be limited to Contractors certified by one of the following: FAA Part 145, EASA Part 145, OEM, or USCG. Documentation shall be provided to the Government to support the subcontractor(s) qualifications. During the course of the contract there can be no change in the subcontractor(s) without the KO’s prior approval.

4.2 Labor Rates

The labor rates provided in the Schedule of Services, for the base period and each option period, shall be the rates used to incorporate service bulletins, modifications, and/or engineering changes. These rates shall be fully burdened with all overhead, general and administrative

(G&A) expenses, and profit.

5.0 ADDITIONAL REQUIREMENTS

5.1 Obsolete Parts or Processes

The Contractor shall use new parts meeting the OEM specifications or USCG specifications. In the event certain parts or processes become obsolete, the Contractor shall, within 15 calendar days after receipt of the assembly or component, notify the KO in writing and submit 1)

Rationale and verification of any obsolete part or process, and 2) A written estimate of the effort required to make the repair. Such estimates shall include national stock number, part number, nomenclature, cost and quantity of replacement parts, and total labor hours. The Contractor shall verify cost of part(s) with invoices or catalog prices. The Contractor's delivery obligation for the component(s) identified shall be suspended as of the date of the notice to the KO. After receipt of the Contractor’s written estimate, the KO will make a written determination as to the disposition of the component. After receipt of the KO's disposition instruction, the Contractor shall have 60 calendar days for delivery.

5.2 Environmental Requirements.

All parts must be thoroughly cleaned IAW applicable CMMs Guidance for Selecting Chemical

Agents and Processes for De-painting and General Cleaning of Aircraft and Aviation Products, to ensure they are as free as practicable of all hazardous dust to include hexavalent chromium, cadmium, lead, etc., prior to being returned to ALC. ALC may take random samples of parts to ensure they are free as practicable of all hazards. Intonation on these hazards can be found in

Occupational Safety and Health Standards 1910.1025 (lead), 1910.1026 (Hexavalent

Chromium), and 1910.1027 (Cadmium).

DUAL AMPLIFIER, AND FUEL GAUGES

6.0 UNUSUAL DAMAGE

6.1 Occasionally, components may be received in a condition outside the confines of the

CMM. Those components may be determined Unusually Damaged. In order to be determined

Unusually Damaged, a component must be received for repair and upon evaluation any one of the following conditions are discovered:

Obvious misuse, Crash damage, or Acts of God

6.2.1 Cannibalized Units

Firm-fixed prices proposed in the Schedule of Services shall not include repairable parts which have been cannibalized from the unit being repaired. These components shall be evaluated at the firm-fixed price evaluation fee specified in the Schedule of Services. In the event any of the components listed in the Schedule of Services are received in a condition that represents cannibalization, immediate notification to the KO is required. This notification shall include a detailed description of the noted deficiencies and shall reference the contract number, task order number, national stock number, part number, nomenclature, serial number and is subject to the discretion of the KO. Items covered in the contract that are received missing consumable components are not considered to be cannibalized.

6.3 Unusual Damage Reporting Requirements. When a component is processed for

Unusual Damage Evaluation, the Contractor shall notify the KO in writing within fifteen (15) working days. The Government may request the Contractor to submit an inspection condition report, pictures of the damage, and a repair quote listing all parts and labor needed to return the component to serviceable condition that meets CMM specifications. The quote shall include the contract number, task order number, line item number, national stock number, part number, nomenclature, and serial number of the component, turn-around-time, and use the hourly labor rate established in the Schedule of Services under CLIN 0013 and subsequent Option Period

CLINs. The quote shall not include the work involved in the teardown and inspection, which will have already occurred, as this is covered by the firm-fixed price specified under CLINs

0001, 0003, 0005, 0007, 0009, 0011, and subsequent Option Period CLINs.

The Contractor’s task obligation shall stop from the date of notification that an item has been determined to be a candidate for “Unusual Damage Evaluation.” The task obligation will be specified in the task order modification and will apply only to those items specifically addressed by the modification. The Contractor is obligated to deliver all other components not individually addressed by the modification under the original task date specified on the task order.

The KO shall either initiate negotiations for a firm-fixed repair price with the Contractor or if repair is not desired, provide disposition instructions for the component. Authorization to proceed with major repair work or disposition instructions if repair is not authorized shall be given via issuance of a task order modification. If a component is returned to the USCG in a disassembled condition, the Contractor shall be entitled only to the T&E Fee established in the

DUAL AMPLIFIER, AND FUEL GAUGES

Schedule of Services under CLINs 0002, 0004, 0006, 0008, 0010, 0012, and subsequent Option

Period CLINs.

7.0 TECHNICAL SUPPORT

7.1 Technical Support. The Contractor shall maintain a permanent presence in the United

States, staffed with qualified, English speaking technical support personnel. The Contractor shall provide answers to basic questions from Government engineers at no additional cost to the

Government. The Contractor shall provide up to ten (10) man-hours per quarter of technical support labor at no additional cost to the Government. In the event that a requested task cannot be completed within ten (10) man-hours per quarter, the Contractor shall immediately notify the

KO and provide a preliminary estimate of the time and costs required for completion. This support shall be required throughout the contract period of performance. The Contractor will be responsible for tracking man-hours each quarter. The labor rate will be specified in the Schedule as CLIN 0014 and subsequent Option Period CLINs.

7.2 Product Improvement/Engineering Changes. The Contractor may develop designs and/or processes that shall improve the reliability, maintainability, or operational performance of the components being repaired. These may be provided to the KO for consideration and approval via Engineering Change Proposal (ECP), DD Form 1692. A proposal shall also be provided that reflects an incremental charge to be assessed each time the Product Improvement

Package (PIP)/ECP is incorporated into the component. The proposal shall include a breakdown of labor hours, material, and other costs. The labor rates will be as specified in CLIN 0015 and subsequent Option Period CLINs. Authorization for the Contractor to incorporate the change(s) will be by a modification to the contract and applicable task orders. The Contractor shall not incorporate proposed product or engineering changes prior to receipt of written authorization from the KO.

7.3 Service Bulletins. The Contractor shall provide an electronic copy of all service bulletins to the KO within three (3) working days of receipt of service bulletins (or other instructions) that may affect Government components. The KO will notify the Contractor in writing when incorporation of mandatory or optional service bulletins is required. Within thirty

(30) working days following receipt of notification from the KO, the Contractor shall submit a detailed proposal for incorporation of service bulletin(s). This proposal shall include a listing of replacement parts and/or materials required, the time needed to affect the modification, a price breakdown of each part, and the number of labor hours required. The Government will normally incorporate all mandatory service bulletins. The labor rate will be as specified in the Schedule of

Services as CLIN 0016 and subsequent Option Period CLINs.

DUAL AMPLIFIER, AND FUEL GAUGES

8.0 GOVERNMENT FURNISHED MATERIAL (GFM)

8.1 Requests for Government Furnished Material

The USCG reserves the right to provide to the Contractor Government Furnished Material

(GFM) should it be determined to be in the best interest of the Government. Requests for GFM will be reviewed by the Government and a determination will be made to furnish the requested material and adjust the monetary value of the task order as applicable. Requests for GFM shall be submitted in writing to the KO with a brief narrative that supports the request.

9.0 QUALITY DEFICIENCIES REPORT

9.1 Product Quality Deficiencies Report (PQDR)

Repaired components found to have deficiencies will be returned to the Contractor for investigation under a no-cost warranty repair delivery order per CLIN 0017 and subsequent

Option Period CLINs. The task order will include a copy of the PQDR outlining the component deficiency. The Contractor shall report findings of the investigation to the KO within fifteen

(15) working days after receipt of the component. If agreed upon between parties that the component’s deficiencies are not related to previous repairs completed by the Contractor, the

Contractor’s report of findings shall include a detailed quote that includes a complete breakdown of parts and labor necessary to return the component to serviceable condition. The KO will either initiate negotiations for the work or accept the Contractor’s quote and issue a modification to the delivery order authorizing and incorporating pricing for the repair work. The terms and conditions of the base contract including delivery obligations shall apply to all no-cost warranty repair task orders.

10.0 SPECIAL INSTRUCTIONS

10.1 Accelerated Turn-Around-Time and Task. Only the KO may request and authorize an accelerated turn-around-time and task if needed by the Government for task to the USCG, ALC

Receiving Department, Weeksville Rd., Elizabeth City, NC 27909. In the event an accelerated turn-around-time and task is needed, which the Contractor can meet, the Contractor shall be entitled to compensation for additional labor hours and expedited freight costs necessary to complete performance earlier than the turn-around-time and task schedule established in the

Contract. After receiving a written request from the KO for an accelerated turn-around-time and task, the Contractor shall provide a written response within one (1) business day advising if an accelerated turn-around-time and task can be accomplished and include any additional costs necessary for the accelerated performance. Accelerated performance may be authorized in writing via a task order modification. If the Contractor accelerates turn-around-time and task on its own initiative in order to meet the task schedule established in the contract task order, the additional costs are not recoverable from the Government.

10.2 Aircraft on Ground (AOG) Situations. An AOG situation necessitates a special schedule and requires accelerated major repair completion and expedited task to the applicable

DUAL AMPLIFIER, AND FUEL GAUGES

USCG Air Station. In the event an AOG status occurs as a result of a lack of any of the components specified in the schedule, the Contractor will be notified by the Government in email or by phone of the AOG situation and the applicable USCG Air Station and will be requested to provide a written response within twenty-four (24) hours of the request. The

Contractor’s response shall provide 1) Status of the component(s) needed to satisfy the AOG condition that includes what USCG items in-house for major repair are closest to completion under normal working conditions and 2) An estimate of the labor hours needed to accelerate major repair completion. The accelerated major repair work will be authorized via a task order modification in conjunction with mutually agreed upon prices, task, and shipping costs reimbursement for next day task to the applicable USCG Air Station.

In the event of an AOG situation, the task order and applicable task order CLIN will be modified to reflect the USCG Air Station’s task address and the applicable USCG Requisition Number.

The Contractor shall be required to ensure the Requisition Number is included on shipping/task tickets so that the Material Receipt can be processed by the applicable USCG Air Station receiving personnel.

10.3 Aircraft Accidents and Incidents. Disposition of evidence, including Actuator Cylinder

Assembly components, involved in aircraft accidents or incidents shall be IAW current

Government investigation procedures. These procedures are IAW and at the direction of the

National Transportation Safety Board whose rules and regulations delegate to the Government such authority as is appropriate. Contractor participation in these proceedings will be determined by the president of each accident or incident board and directed by the KO. Investigations of

Actuator Cylinder Assembly failures undertaken outside of formal proceedings will be a cooperative effort between Contractor and the Government.

11.0 WARRANTY

The Government may accept the Contractor’s standard commercial warranty for major repairs.

All assets returned under warranty shall be tested IAW Section 3.3. The warranty shall begin from the date the component is installed on the aircraft and extend up to twelve (12) months after installation, unless corrosion or damage is found on the outside of the component.

12.0 SPECIAL CONTRACT CONSIDERATIONS

12.1 Periodic Inventory Reporting

The USCG ALC conducts regular checks of its inventory accuracy. Inventory count checks are on a quarterly basis via random sampling. Therefore, the USCG may periodically request, in writing, that the Contractor account for USCG assets at their facility. In the event that assets on this contract are chosen in the quarterly random sample, the Contractor shall physically verify the Part Number and Serial Number of the particular assets in their possession. The USCG will provide a standard inventory form for the Contractor to fill out and sign. Response to these requests should be done in one (1) business day by the Contractor, at no additional cost to the government.