Attachment 2 SOW .pdf

12444123R0004

Attachment 2 SOW

PROJECT WORK STATEMENT

B.1 General

Depending on which BPA (Blanket Purchase Agreement) the contractor is awarded, the Contractor shall supply all labor, supervision, equipment, supplies, and services necessary to perform janitorial services for the locations on that district of the National Forests in Florida as stated in Section B.9 Performance Work Statement Tasks with the exception of Government Furnished Property stated in Section B.7. Tasks are expected to be performed accordingly and not upon an "as needed" basis.

The BPA for the Ocala will cover the Lake George Ranger District Office (Location 1), Seminole Ranger District Office (Location 2), The Fire Central (HeliBase) Office (Location 3).

The BPA for the Apalachicola District will cover the Apalachicola Ranger District Office (Location 4), Wakulla Ranger District Office (Location 5), Apalachicola Work Center (Location 6), and Wakulla Work Center (Location 7).

This solicitation contemplates an award of 2 BPAs each with a base period with four, one year options. Work on the contract would begin approximately February 15, 2023. The option years are subject to FAR 52.217-9 Option to Extend the Term of the Contract.

B.2 Location

Location 1: The Lake George Ranger District Administrative Office is located at 17147 E

Highway 40, Silver Springs, Florida in Marion County.

Location 2: The Seminole Ranger District Administrative Office is located at 40929 State

Road 19, Umatilla, Florida in Lake County.

Location 3: The Fire Central (HeliBase) Office is located at 18634 NFS 24 Road, Altoona, Florida in Lake County.

Location 4: The Apalachicola Ranger District Administrative Office is located at 11152 State

Road 20 NW Bristol, Florida in Liberty County.

Location 5: The Wakulla Ranger District Administrative Office is located at 57 Taff Drive

Crawfordville, Florida in Wakulla County.

Location 6: The Apalachicola Work Center is located at 23288 County Road 12 NW, Bristol, Florida in Liberty County.

Location 7: The Wakulla Work Center is located at 10703 Bloxham Cutoff Rd, Tallahassee, FL

32305-8070 in Wakulla County. Work center has three separate buildings.

B.3 Description of Work Area

Location 1: The area under this contract covers approximately 7,667 square feet of office space and related areas such as a conference room, showers, entrance/exit ways, corridors, and restrooms. The main office has one floor with two bathrooms, conference room, and kitchen and covers approximately 6,689 square feet. The conference room is in a separate building on the same compound and covers approximately 966 square feet and includes two bathrooms and three showers. There is one bathroom in a vehicle shop which covers approximately 12 square feet.

Location 2: The area under this contract covers approximately 4,064 square feet of office space and related areas such as a conference room, entrance/exit ways, corridors, and restrooms. The main office has one floor with two bathrooms, conference room and kitchen.

Location 3: The area under this contract covers approximately 800 square feet of office and related areas such as a conference room, entrance/exit ways, corridors, and a restroom with a shower. The main area has one floor with office spaces, one bathroom with a shower, and a kitchen.

Location 4: The area under this contract covers approximately 7150 square feet of office and related areas such as a conference room, entrance/exit ways, corridors, and restrooms. The main area has one floor with office spaces, bathrooms with a shower, and a kitchen.

Location 5: The area under this contract covers approximately 3939 square feet of office and related areas such as a conference room, entrance/exit ways, corridors, and restrooms with a shower. The main area has one floor with office spaces, bathrooms and a kitchen.

Location 6: The area under this contract covers approximately 6960 square feet of office and shower. The main area has one floor with office spaces, bathrooms with a shower, and a

Location 7: The area under this contract covers approximately 6663 square feet of office and shower. The main area has one floor with office spaces, bathrooms with a shower, and a

B.4 Safety

Contractors are subject to all applicable State and Federal OSHA rules and regulations.

Prior to the start of the contract, the Contractor shall submit to the Contracting Officer's

Representative (COR) a list giving the name and manufacturer, brand name, and Material

Safety Data Sheets (MSDS) with the intended use of each of the materials the Contractor proposes to use in the performance of work. The Contractor shall not use any materials which the COR determines to be unsuitable for the work, or harmful to the surfaces it is intended to be applied to.

B.5 Security

The Government may require additional screening for security measures of the contractor and any employee of the contractors firm. Screening and record searches may require additional information be provide to the government upon request. Failure to provide the information requested by the government within a reasonable timeframe may result in termination of the contractor’s right to proceed.

Contractor shall submit a background check and a state issued photo ID on all employees who will be working under this contract.

The Contractor shall protect Government property, buildings, equipment, materials, records, and data against unauthorized access, loss, or damage.

The Contractor shall announce their arrival and departure to employee who may be occupying the building. Doors shall be left locked unless otherwise instructed.

The Contractor shall ensure that all keys issued by the Government are kept secure and not used by unauthorized persons. Government-issued keys shall not be duplicated. The Contractor shall reimburse the Government for replacement of locks or re-keying as a result of Contractor loss or negligence.

Only authorized contractor employees are allowed to enter the compound after Forest Service business hours. The Contractor is prohibited from opening locked areas to permit entrance of persons other than the Contractor's employees.

The Contractor shall not attempt to reconnect or re-plug any computer wiring that is disconnected or disturbed during the performance of this contract. The Contractor shall leave written notification on the COR's desk of any computer equipment accidentally disconnected.

The Contractor shall not disturb papers on desks, equipment or bulletin boards nor shall the

Contractor use Government telephones or other equipment except for emergency use.

The Contractor’s Quality Control Representative with signatory authority shall be required to report to the project location within a two hour response period for meetings and security purposes.

B.6 Contractor Furnished Property

The Contractor shall supply all labor and supervision as well as supplies and equipment necessary to satisfactorily meet or exceed the performance standards of this contract.

The Government will approve all cleaning materials and equipment utilized by the Contractor prior to the start of the contract to ensure that they do not harm, cause permanent damage to Government property, or endangers the health and safety of the occupants of the building. This does not absolve the Contractor from responsibility for any damage caused by approved materials. ·

Contractor furnished supplies and equipment shall include, but may not be limited to:

• Vacuum cleaners with a HEPA or similar type filter.

• Cleaning equipment that is equipped to prevent marking or denting Government property.

.• Cleaning supplies appropriate for glass, ceramic tile, carpet, vinyl floors, wood, bathroom fixtures, metal surfaces, and other materials as appropriate.

• Cleaning equipment such as buckets, brooms, mops, brushes, sponges, cloths, etc.

• Window washing capabilities for all window surfaces covered in the specifications.

• All safety equipment and materials to insure compliance with State and Federal OSHA regulations.

B.7 Government Furnished Property

The Government will provide the following items of Government property:

• A storage room for both Contractor and Government supplied equipment and materials.

• Liquid hand soap, toilet paper, toilet seat protectors, urinal screens and deodorizers, plastic trashcan liners, trash bags, and paper towel dispensers.

The Contractor and the Government will coordinate the effective use of the storage area and will mutually monitor the level of the Government furnished supplies to ensure adequate amounts are on hand.

B.8 Cleaning Scheduling

The Government may schedule events after normal business hours or on weekends. In such cases, the COR will notify the Contractor within 24 hours of the event. Services shall be performed outside of normal business hours as specified in Section B. 9.

B.9 Performance Work Statement Tasks

B. 9. 1. Daily Cleaning (Two times weekly - nonconsecutive)

The duties described in this section (B. 9. 1. 1.) should be performed twice weekly. Work must be performed after 5:00 pm on Wednesday and Saturday or Sunday. Weekend hours are flexible.

B. 9. 1. 1. General Office Building

1. Sweep/vacuum carpeted and_ non-carpeted floors in high traffic areas.

2. Spot vacuum/sweep and pickup obvious dirt and debris on low traffic areas of carpeted and non-carpeted floors.

3. Spot clean soiled areas on floors, walls, furniture, and other horizontal and vertical surfaces throughout the building where evident.

4. Wipe clean all glass, door handles, and metal surfaces of doors.

5. Wipe clean water-fountain with disinfectant and polish.

6. General spot cleaning where necessary.

7. All solid waste and trash is collected in trash bags, secured and removed off-site.

8. Clean and polish the counter top and glass in the reception area.

9. Sweep front and back porches.

B. 9. 1. 2. Restrooms

1. Restock all restroom supplies.

2. Clean and disinfect all restroom floors, surfaces, and fixtures.

3. Empty all restroom trash receptacles.

B. 9. 2. Weekly Cleaning Services

The duties described in this section should be performed on the weekend cleaning day.

B. 9. 2. 1. General Office, Porches, Doorways, and Restrooms

1. Dust all reachable horizontal surfaces and vertical surfaces up to 80 inches height from floor or walkway where accessible. Dusting areas include, but are not limited to: venetian blinds, tables, filing cabinets, window sills, ledges, baseboards, wall hangings, signs, wooden benches, and baseboard heaters. Desks will only be dusted where papers do not cover the desk surface. No computer keyboards will be dusted or cleaned.

2. Thorough vacuuming/sweeping of all carpeted and non-carpeted floor areas in both low and high traffic areas.

3. Wet mop and clean non-carpeted floors.

4. Wipe clean telephone receivers with disinfectant.

5. Clean, disinfect, and polish sink, countertop, and tables located in the break, lunch, and conference rooms.

6. Clean and disinfect outside of microwave and refrigerator.

7. Clean and disinfect shower room floors, surfaces and fixtures

8. Computer screens dusted

B. 9. 3. Monthly Cleaning Services

The duties described in this section should be performed once a month on a pre-scheduled day.

Monthly cleaning days should be scheduled for the last weekend of the month.

B. 9. 3. 1. General Office and Restrooms

1. Dust all photographic and prints exhibits in the Administrative Office Building.

2. Spot clean all wall surfaces.

3. Damp wipe bookcases, windowsills, and window ledges.

4. Wash the outside and inside panes of windows.

5. Clean all desktops and table tops.

6. Clean all light fixtures, door frames, and areas over doorways and other high surfaces.

7. Lake Bryant conference room – wet mop conference room

B.10 Inspection, Payment, and Performance Period

The Government will visually inspect the services for compliance prior to acceptance and before issuing any payments. Inspections will consist of direct observations, touching, and smelling.

Any Government personnel or visiting public may observe unacceptable services, incomplete work, or required services not performed and they may contact the COR to communicate a complaint.

B. 10. 1. Performance Standards

Performance thresholds are described in the Quality Assurance and Surveillance Plan for daily, weekly, and monthly work.

B. 10. 2 Quality Assurance and Surveillance Plan

The Quality Assurance and Surveillance Plan (QASP) in this section outlines the required services, performance standards, monitoring method, and performance thresholds. The QASP promotes continuous improvement in contractor performance by establishing the expected standards of performance, how these standards will be evaluated, and the threshold below which performance is considered unsatisfactory. Refer to Section B.' 10. 1. for the consequences of failure to achieve the performance threshold.

The Government expects the Contractor to perform at the acceptable levels as described in the

QASP throughout the life of the contract. See Tables Daily Services (10.2.1-1, 10.2.1-2 10.2.1.-

3), Weekly Services (10.2.2), and Monthly Services (10.2.3).

B. 10. 3 Customer Complaints

Customer complaints will be verified by the COR for validity. Should the COR determine that the complaint is valid, the COR will inform the Contractor orally and in writing. The Contractor may be given additional time to correct the defect, if additional time is available. The COR will determine how much time is available.

B. 10. 4 Non-performance

Should the contractor not perform a daily, weekly, or monthly cleaning, the amount per occurrence shall be deducted from the invoice accordingly.

Example: There are 8 daily cleanings in a month. If one cleaning was missed, the invoice should only reflect 7 cleanings.

Should the threshold of customer complaint s or COR acceptance be exceeded and the Contractor is not able to correct the work before the next scheduled cleaning, a deduction of twenty-five percent

(25%) shall be taken off the appropriate pay item.

Should the Contractor disagree with the complaint after investigation of the site, the Contractor shall notify the COR. The COR will review the matter to re-examine the validity of the complaint.

T a b le

.2

.1 -1

D a il y S er v ic es

T w o t im es p er w ee k

Q u a li ty A ss u ra n ce a n d

S u rv ei ll a n ce

P la n

P er fo rm a ce h re sh o ld

A ll p fo rm an st d ar d s sa ti sf ac to ri ly m et a n d re t th re e (3 cu st o co p la in ts iv ed a d su b st an ti at ed y t h e

C O

R c al en ar n th

M o n it o ri g

M h s er v ic es w il l b e su b je ct to v is u al ch ec k s b y t h e

C O

R a cu o p la in ts

P er fo rm a n ce S ta n d a rd s

H ig h t ra ff ic f lo o r su rf ac es in cl u d in g c ra ck s, c o rn er s cr ev ic es s h al l b e fr ee o f d u st d ir t, a n d o th er d eb ri s.

O b v io u s d u st d ir t a n d d eb ri s sp o t cl ea n ed f ro m lo w t ra ff ic a re as

V ac u u m a n d c le an f lo o r m at s an d a re a ru g s so th at m at s ar e fr ee o f al l v is ib le li n t, li tt er , s o il

, a n d o th er f o re ig n m at te r.

S m o is tu re u n d er n ea th m at s sh al l b e re m o v ed a n d m at s re tu rn ed to th ei r n o rm al lo ca ti o n

A ll t ea rs b u rn s, a n d r av el in g s h al l b e b ro u g h t to t h e at te n ti o n o f th e

C O

R

N o n -c ar p et ed f lo o rs s h al l b e fr ee o f st re ak s, m o p m ar k s, er g en t re si d u e, s k ip p ed a re as o r an y e v id en ce o f so il st ai n s, f il m , d eb ri s, o r s ta n d in g w at er

. W al ls a n d b as eb o ar d s sh al l b e fr ee o f sp la sh in g a n d m ar k s fr o m e q u ip m en t.

T h e fi n is h ed a re as w il l h av e a u n if o rm l u st er

T h e co n tr ac to r w il l h av e ch ai rs

, t ra sh re ce p ta cl es

, a n d e as v ea b le i te m s ti lt ed o r m o v ed t o s w ee p /v ac u u m u n d er n ea r et u rn t h em t o t h ei r o ri g in al p o si ti o n w h en w o rk i s co m p le te

T h e co n tr ac to r w il l n o t re tu rn a n y i te m t o i ts g in al p o si ti o n w h il e th e fl o o r is w et w h ic h w il l c au se r k s o r an y o th er s ta in s o n fl o o r su rf ac es

A ll g la ss i n d o o rs a n d d o o rw ay s ar e cl ea n a n d f re e o f sm u d g es st re ak s, w at er m ar k s, s p o ts an d a re n o t cl o u d y

D o o r h an d le s an d m et al s u rf ac es o f d o o rs a re c le an a n d f re e o f d ir t, g re as e an d g ri e.

eq u ir ed S er v

B .9

.1

N s.

-3

F lo o r a n d c a r p e t v a c u u m

/s w e e p in g w e t m

D o r w a y s a e tr y w a s b le

.2

.1 -2

D a il y S er v ic es

T w o t im es p er w ee k

Q u a li ty A ss u ra n ce a n d

S u rv ei ll a n ce

P la n co n t.

P er fo rm a re sh fo rm d ar d s sa ti sf ac to a n d re t e (3 cu st o p la in ts iv ed a st an ti t h e

C c al en n th

M o n it o ri h s er v l b e su b is k s b y t h e

C O

R a o p la in ts

P er fo rm a n ce S ta n d a rd s

T h e st ai n le ss s te el s u rf ac es a re c le an a n d b ri g h t, a n d f re e o f d u st sp o ts st ai n s, a n d s tr ea k s.

N o zz le s ar e cl ea n a n d f re e o f en cr u st at io n

A ll f lo o rs s h al l b e sp o t cl ea n ed a n d e x ce ss iv e b u il d u p sp il la g e, a n d s p o ts r em o v ed a lo n g w it h s m ea rs a n d s ta in s.

S o t cl ea n ed a re as s h al l b le n d i n w it h t h e su rr o u n d in g a a.

s o li d w as te g en er at ed i n t h e b u il d in g i s co ll ec te d i n t ra sh ag s, s ec u re d a n d r em o v ed o ff s it e.

T ra sh c an l in er s ar e re p la ce d a n d n o t to rn w o rn o r co n ta in r es id u e o r o d o rs a ft em ty in g

D eb ri s an d t ra sh d ep o si te d a d ja ce n t to t ra sh ca n s an d i te m s m ar k ed a s tr as h a re r em o v ed o ff

-s it e.

C u n te rt o p s cl ea n ed p o li sh ed an d f re e o f d ir t, g re as e, sm d g es st ic k y s p o ts an d s tr ea ro n t an d b ac k p o rc h es s h al l b e fr ee o f al l v is ib le d ir t, l it te r, so an d o th er f o re ig n m at r.

u ir ed S er v

W te r f o u n ta in s

B .9 o t

C le a n li d W a st e

B .9 c e p ti o n a r c u n te r t e e p

P o rc h b le

.2

.1 -3

D a il y S er v ic es

T w o t im es p er w ee k

Q u a li ty A ss u ra n ce a n d

S u rv ei ll a n ce

P la n co n t.

P er fo rm a re sh fo rm d ar d s sa ti sf ac to a n d re t e (3 cu st o p la in ts iv ed a st an ti t h e

C c al en n th

M o n it o ri h s er v l b e su b is k s b y t h e

C O

R a o p la in ts

P er fo rm a n ce S ta n d a rd s

R es tr o o m s u p p li es s u ch a s to il et p ap er p ap er t o w el s, a li q u id s o ap a re k ep t fu ll y s to ck ed

A ll s u rf ac es in cl u d in g f lo o rs p ar ti ti o n w al l, f ix tu re s, d o o rs ar e cl ea n ed a n d d is in fe ct ed

A ll p o rc el ai n f ix tu re s an d m rf ac es a re c le an a n d b ri g h t.

T h er e is n o d u st sp o ts st ai ru m o ld sc al e, e n cr u st at io n o r ex ce ss m o is tu re

G ss rf ac es a re b ri g h t an d c le an w it h o u t sm u d g es st re ak s o r h av e a cl o u d y a p p ea ra n ce C o rn er s, c re v ic es an d s ea m s ar e cl ea n a n d f re e o f d ir t an d d eb ri s.

R es tr o o m s h av e an o v er al l p le as an t o d

E p ty cl ea n d is in fe ct an d d eo d o ri ze a ll w as te r p ap p ta cl es

T ra sh b ag s re p la ce d w it h n ew o n es

R eq u ir ed S er v

.2 st r o o m s u p p li e s

B .9 st r o o m c le a n st r o o m t r sh r ce p ta cl b le

.2

.2

W ee k ly

S er v ic es Q u a li ty A ss u ra n ce a n d

S u rv ei ll a n ce

P fo rm a re sh fo rm d ar d s sa ti sf ac to a n d re t e (3 cu st o p la in ts iv ed a st an ti t h e

C c al en n th

M o n it o ri n g

M et h s er v ic es w il l b e su b je ct t is u al c h ec k s b y t h e

C O

R a o p la in ts

P er fo rm a n ce S ta n d a rd s

R ea ch ab le h o ri zo n ta l an d v er ti ca l su rf ac es f re e o f co b w eb s, d u st d u st s tr ea m ar k s le ft b y d u st in g e q u ip m en t.

rn er s an d c re v ic es o f d u st in g a re as a re f re e o f d u st a n d d eb k w ay s, s te p s, f lo o rs co rn er s, a n d a re as u n d er f u rn it u re a re c le an a n d f re e o f d u st tr as h d ir t, a n d d eb ri s.

F u rn it u re b as eb o ar d s an d o th er s u rf ac es a re f re e o f eq u ip m en t m ar k in o rs a n d b as eb o ar d s sh al l b e cl ea n a n d f re e o f d u st d ir t, s m u d g es st ai eb ri s, a n d m o p p in g r es id u e.

F lo o r sh al l b e d ry p ri o r to r e -p o si ti o n in g o f m el ep h o n e re ce iv er s sh al l b e cl ea n d is in fe ct ed an d f re e o f d ir t, g re as e, a sm d g es

S u rf ac es s h al l b e cl ea n d is in fe ct ed a n d p o li sh ed i n b re ak lu n ch an d c o n fe re ro le an a n d d is in fe ct o u ts id e o f m ic ro w av e an d r ef ri g er at an a n d d is in fe ct s h o w er r o o m f lo o rs su rf ac es a n d f ix tu re s

S cr ee n s sh al l b e cl ea n a n d f re e o f d u st st re ak s, d u st in g e q u ip m en t m ar k in g s ic b u il d -u k w ay s, f lo o rs co rn er s, a n d a re as u n d er f u rn it u re a re c le an a n d f re e o f d u st tr as h d ir t, a n d d eb ri s.

F u rn it u re b as eb o ar d s an d o th er s u rf ac es a re f re e o f eq u ip m en t m ar k in u ir ed S er v st o ro u cu u m in g /s w ee p in g o f a s o f ca rp et ed a n d n o n ca rp et ed f lo rs m o p n o n

-c a rp et ed f lo el ep h o n e s

B .9 u n te r to p s, s in k s, t a b le s

B .9 ro w a v e/ R e fr ig er a to r

B .9 o w er R o m p u te r sc r ee n s

B .9

L k e

B ry a n t C o n fe re o m

T h o ro u g h s w ee p f a ll n o n -c a rp et ed f lo b le

.2

.3

M o n th ly

S er v ic es Q u a li ty

A ss u ra n ce a n d S u rv ei ll a n ce P fo rm a re sh fo rm d ar d s sa ti sf ac to a n d re t e (3 cu st o p la in ts iv ed a st an ti t h e

C c al en n th

M o n it o ri h s er v l b e su b is u al c h ec k s b y t h e

C c u st o p la in ts

P er fo rm a n ce S ta n d a rd s

A ll p h o to g ra p h ic a n d p ri n t ex h ib it s sh al l b e fr ee o f co b w st d u st s tr ea k s, a n d m ar k s le ft b y d u st in g e q u ip m en t

A ll v is ib le w al ls a re f re e o f sp il la g e, s p o ts sm ea rs an d s ta in s.

S p o t cl ea n ed a re as b le n d i n w it h t h e su rr o u n d in g a a.

d ir t, s p o ts st re ak s, a n d s m u d g es a re r em o v ed a n d t h e su rf ac ry t o t h e to u ch u p t o e ig h ty i n ch es a b o v e th e fl o o r.

N o w sp tt in g o r w ip in g r es id u e is p re se n t o n t h e si ll s, l ed g es o r o n t h e w in d o w g la ss

W in d o w g la ss in si d e an d o u ts id e, i s cl ea n a n d f re e o f d ir t, g ri e, ak s, o x id at io n b u il d u p sp o ts an d e x ce ss m o is tu re a n d i s n o t cl o u d y W in d o w si ll s, s as h es w o o d w o rk a n d o th er s u rr o u n d ri o r g la ss a re w ip ed f re e o f d ri p p in g s an d w at er m ar k to p s an d t ab le to p s sh al l b e cl ea n tr ea te d w it h a w o li sh /p re se rv at iv e/ cl ea n er a n d p re se n t a u n if o rm l u st er

L ig h t fi x tu re s, t o p s o f d o o rs m o ld in g l ed g es p ar ti ti o n s, w in d er a o rf ra m es an d e x it s ig n s sh al l b e cl ea n a n d f re e o f d u st d ir t, a o rs a n d b as eb o ar d s sh al l b e cl ea n a n d f re e o f d u st d ir t, s m u d g es st ai n s, d eb ri s, a n d m o p p in g r es id u e.

F lo o r sh al l b e d ry p ri o r to r e p o si ti o n in g o f m u ir ed S er v

.3 st e x h ib it s

B .9 o t c le a n w a ll s

B .9 m p w ip e b o o k c a se s a d o w s ls sh w in d o w s

B .9 a n d e sk to p s a n d t a b le to p s

B .9 a n l ig h t fi x tu r e s a n d o th fa c e s

B .9

L a k e B r y a n t C o n fe r e n c o m

W e t m o p n o n

-c a r p e fl o