Attachment 2- SOW 26QK0000026.pdf
PDF 236 KB Posted
- Solicitation number
- 70Z03826QK0000026
About this file
This is a Statement of Work (SOW) for maintenance and repair services of a FARO ARM (Model# Quantum X.S, S/N: X35-S5-24-52250) for the United States Coast Guard Aviation Logistics Center. The contractor, FARO Technologies Inc., located at 125 Technology Park, Lake Mary, FL 32746, shall provide in-house maintenance, repair, calibration service, cleaning, and one-year warranty in accordance with original equipment manufacturer specifications. The scope includes two service plan items: SV2-ARM-1Y-R Complete Care service plan covering parts and labor for repair, annual cleaning, and calibration for one year of coverage; and ACC-ARM plan item providing complete system inspection, mandatory upgrades, and ISO 17025 accredited calibration certificate traceable to international standards.
The FARO ARM will be shipped to the manufacturer for service performance. Cleveland Broome, Equipment Specialist, serves as the government's technical point of contact at (571) 607-5236 or cleveland.g.broome@uscg.mil. Any repairs or hardware replacements not covered under the firm fixed price require separate quotation with itemized pricing and labor hours, subject to Contracting Officer approval. The Contracting Officer shall respond to quotations within 30 days; no additional work may be performed without written authorization and executed modification. Replacement parts must be new and meet OEM specifications. The contractor must provide OEM-trained and authorized personnel qualified to perform all required services. The USCG shall not be liable for any contractor expenditures exceeding the firm fixed price without prior written Contracting Officer authorization.
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Text version
70Z03826QK0000026
Statement of Work (SOW)
1.0 General
The United States Coast Guard (USCG), Aviation Logistics Center (ALC) has a requirement for in-house maintenance, repair, calibration service, cleaning and 1 yr. warranty of the FARO ARM (Model# Quantum X.S S/N: X35-S5-24-52250) in accordance with (IAW) the original equipment manufacturer (OEM) specifications.
2.0 Requirements
Performance under this Purchase Order shall be performed at:
FARO Technologies Inc. (ATTN: Patrick Baltes) 125 Technology Park Lake Mary, FL 32746
The Contractor will provide the Complete Care service plan item no SV2-ARM-1Y-R which Complete Care service plan includes parts and labor for repair and annual cleaning and calibration. One year of coverage. And plan item no ACC-ARM Includes complete system inspection, mandatory upgrades and an ISO 17025 accredited calibration certificate traceable to international standards. Additional repair charges may apply.
The machine will be shipped to manufacturer from ALC to perform the above services. The Contractor’s technical point of contact (POC) for this effort is Equipment Specialist Cleveland Broome. His contact information is: Phone (571) 607-5236, or by email cleveland.g.broome@uscg.mil
2.1 Over and Above Hardware and/or Repairs
If the Contractor determines that the FARO ARM requires a replacement of parts, and/or additional labor hours, not already covered under this order, the Contractor shall provide a separate quote for this work. The quotation shall include a description of repairs, itemized pricing of replacement parts, hardware, and the number of labor hours required to complete the repairs. No work shall be performed until an executed modification is in place.
The Contracting Officer will be responsible for reviewing the quotation. Every effort will be made to provide approval in time to allow the Contractor to complete the repair while in their custody. If this is not possible, the Contracting Officer will respond to the quotation no later than 30 days after receipt.
Additional work shall not be performed until the quotation is accepted and a modification is provided by the Contracting Officer.
The USCG shall not be liable for any amount expended by the Contractor in excess of the applicable firm fixed price reflected in the schedule unless prior written authorization has been given by the Contracting Officer.
2.2 Replacement Parts
Parts of the FARO ARM found to be in a serviceable condition as a result of functional testing shall be reused. Missing parts and parts found to be defective or that require replacement according to the
70Z03826QK0000026
Statement of Work (SOW)
OEM’s recommendations shall be replaced with parts meeting the OEM’s specifications and drawings.
Replacement parts shall be new.
3.0 Contractor Personnel
3.1 Qualified Personnel
The Contractor shall provide personnel qualified to perform all requirements specified in this SOW.
Qualified personnel shall have been trained and authorized by the OEM to perform these services.
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