Attachment 2 PWS Gimcheon MHE Maint.docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

DEFENSE LOGISTICS AGENCY (DLA)

DISPOSITION SERVICES (DS)

GIMCHEON, KOREA

MATERIAL HANDLING EQUIPMENT (MHE)

MAINTENANCE SERVICES

TABLE OF CONTENTS

1. INTRODUCTION

2. PREVENTIVE MAINTENANCE (PM)

3. CORRECTIVE MAINTENANCE (CM)

4. PLACE OF PERFORMANCE OF SERVICES

5. HOLIDAYS

6. BASE ACCESS & SECURITY

7. USG FURNISHED PROPERTY, MATERIALS, EQUIPMENT, AND SERVICES (GFP/M/E/S)

8. CONTRACTOR FURNISHED PROPERTY, MATERIALS, EQUIPMENT, AND SERVICES (CFP/M/E/S)

9. ACCEPTABLE PERFORMANCE LEVELS (APLs)

10. QUALITY ASSURANCE (QA)

11. SPILL RESPONSIBILITY

12. INVOICING INFORMATION

13. CONTRACT MINIMUM/MAXIMUM

1. INTRODUCTION:

a. Defense Logistics Agency (DLA) Disposition Services (DLA DS) is a Major Subordinate Command (MSC) of DLA with the responsibility of disposing and reutilizing the United States Government (USG) Department of Defense (DoD) excess and surplus property generated by the military services. This is accomplished through reutilization to other DoD activities, transfer to other Federal agencies, donation to authorized state and local organizations, sale to the public, or ultimate disposal through abandonment or destruction. The headquarters for DLA DS is in Battle Creek, Michigan.

b. DLA DS Gimcheon, Korea requires the use of various pieces of Material Handling Equipment (MHE) during daily operations in support of the military services. Preventive Maintenance (PM) and Corrective Maintenance (CM) services for MHE at our Gimcheon, Korea, location is critical to ensure MHE is always operational. Without timely, efficient, and effective PM and CM services, DLA DS Gimcheon, Korea will be impacted to a point where we are unable to support our customers.

c. This is a Firm-Fixed Price (FFP) time and materials contract which consists of a period of performance of one (1) 12-month base period and two (2) 12-month options. The total contract length shall not exceed three (3) years.

d. The equipment associated with this PWS is listed in Attachment 1 and is subject to change throughout the contract based on life cycle management of the equipment. Should the equipment change, Attachment 1 will be updated by the Contracting Officer (KO) and provided to the Contractor.

e. The Contractor shall provide all personnel, equipment, tools, electronic functional test equipment, materials, supervision, and quality control necessary to perform, PM, CM, Annual testing requirements, and other services as defined in this PWS.

f. Upon coordination of PM or CM services, the Contractor shall be required to report to the DLA DS Gimcheon, Korea main office to sign in prior to conducting any services under this contract.

g. Any reference to Contractor throughout this PWS refers to the Contractor, or Subcontractor should one be utilized. The Contractor is solely responsible for all associated work to be completed In Accordance With (IAW) the PWS.

h. The Contractor shall use lock-out/tag-out procedures as necessary for any piece of equipment receiving any type of service. The Contractor shall verify and confirm proper clearing procedures prior to returning operational control of the piece of equipment to the USG.

i. This Contract includes electric powered equipment and the associated batteries and charging stations as part of the required PM and CM maintenance activities.

2. PREVENTIVE MAINTENANCE (PM):

The Contractor shall:

a. When an annual Contract Line-Item Number (CLIN) is ordered, all lower-level maintenance checks and services will be performed in accordance with the Original Equipment Manufacturer (OEM) manual. An annual PM service will include the annual load test on all load caring equipment. This will include front-end loader and forklift MHE.

b. Ensure all PM services are completed IAW the OEM manual’s specifications. When pricing PM services on the Price Schedule, the Contractor shall include the costs of the following items, but are not limited to: oil, grease/lubricants, Diesel Exhaust Fluid (DEF), antifreeze, battery fluid, air, fuel filters, and fittings. Electric equipment shall include battery and charging station checks (see OEM manual).

c. Perform a fork inspection with each PM IAW the American National Standards Institute/Industrial Trucks Standards Development Foundation (ANSI/ITSDF). Standards can be located at the following link: www.itsdf.org.

d. Perform PM services on USG premises to minimize downtime.

e. Notify the Contracting Officers Representative (COR) two (2) business days prior to arrival with the date and time intended to arrive to perform PM services.

f. Start the PM service within 5 (five) business days of notification. Complete each PM service within five (5) business days from the start of the PM service unless otherwise rescheduled and coordinated between the COR and the Contractor. If the service cannot be completed in this time frame the Contractor will submit a written justification on company letterhead with a timeline for completing the PM.

g. Perform PM service as appropriate on the associated battery, cables, and charging unit when a CLIN for an Electric item is ordered.

h. Affix a sticker or equivalent item to each piece of equipment upon completion of PM service. The sticker shall clearly indicate which PM service was completed, including the hour reading and the projected hours and date of the next required PM Service.

i. Write legibly, in permanent ink, e.g., paint marker, in a visible location the date in which filters were changed on the exterior of the filter. The permanent ink chosen must be able to withstand the weather, oil, dirt, and other debris to prevent smudging or otherwise removing the date or making it non-legible.

j. Remove all replaced parts, trash. The Contractor should remove materials used in the drain and purge process and leave the workspace cleaned up. However, the drained and purged hazardous materials will be left behind in host nation approved shippable containers, notifying the Environmental POC and approved by the KO for disposal.

k. Provide the COR a maintenance sheet showing the status of each item checked during the PM service within five (5) business days of completing each PM service.

l. Perform lug nut torquing for all equipment in conjunction with PM service. Lug nuts shall be torqued IAW OEM specifications. Mark studs with painted line from stud to lug nut, to rim.

m. Deficiencies or required repair parts discovered during PM services, but not included in the scope of the PM service shall be considered CM and require a written estimate on company letterhead emailed to the COR within 5 (five) business days of the PM completion and prior to performing any repairs, IAW paragraph 3. below.

3. CORRECTIVE MAINTENANCE (CM):

The Contractor shall:

a. Assess, inspect, test, and troubleshoot all CM service requests within (5) five business days of notification from the COR to determine the root cause of the deficiency. At that time the COR and Contractor shall agree upon a date and time of arrival to assess the equipment.

b. Provide an estimate for the repair, in writing, on Contractor letterhead or similar documents, to the COR within two (2) business days of the assessment IAW paragraph 3. a. The written estimate must contain the following information, at a minimum:

i. Description of the deficiency

ii. Parts necessary to correct the deficiency including the manufacturer and part number

iii. Indicate on the estimate whether the replacement part comes with a manufacturer warranty and the length of manufacturer warranty

iv. Cost of parts

v. Quantity of parts necessary

vi. Quantity of labor hours to repair the deficiency

vii. Cost of Shipping for parts, if applicable

viii. Cost of labor per hour

ix. Total estimated cost of repair

x. Estimated lead time for parts

xi. Expected date repairs will be complete

c. All OEM recommended replacement parts and materials must be used and may be examined when requested by the KO or COR prior to installation. No rebuilt parts shall be used.

d. All price estimates are subject to approval by the KO pending determination of available funding and if the repair is economical.

e. The USG will compensate the contractor for all parts and materials furnished and provided for on the written estimate in coordination of CM services unless the part or repair is due to the Contractor’s negligence. Parts or components damaged by the Contractor shall be repaired or replaced at the expense of the Contractor to the satisfaction of the COR.

f. The Contractor shall not mark prices up on parts or materials the Contractor uses. Upon request by the Agency, the Contractor shall provide their Supplier’s invoices for parts and materials being furnished to the Agency via the Contractors invoice in order for the Agency to ensure parts and materials are not being marked up.

g. All price estimates shall be valid for a period of 30 calendar days to ensure adequate time for determination and approval by the COR. Should the 30 calendar days be exceeded, the Contractor shall be required to submit a new estimate. In the event required replacement parts are expected to have long delays when ordering, the Contractor shall coordinate with the COR to obtain parts via other local sources to prevent delays and minimize delays.

h. Upon approval of the CM service estimates, the Contractor shall have five (5) business days to complete the necessary repairs to return the equipment to full operational status. The five (5) business days will begin upon receipt of all the parts necessary to complete the CM. In the event the repair will require longer than the five (5) business days, the Contractor shall notify the COR and KO in writing for approval. The notification shall include the justification for the additional time and an estimated date of completion.

i. The Contractor shall provide a weekly status update by email on official company letterhead to the COR. This update shall include details of pending or open repair actions, parts on order, estimated delivery dates, estimated completion dates, associated costs, and labor hours required for the repairs.

j. Perform a functional test (load test) IAW OEM specifications, OSHA 29 CFR, or upon completion of any work in which the load bearing structure was removed, replaced, or repaired. Perform proper, documented, lug nut torquing, anytime the wheels are a part of the CM activity.

k. Perform CM services on USG premises to the maximum extent possible.

l. Perform a Limited Technical Inspection (LTI) on new and/or transferred equipment per the CORs request. The LTI shall include but is not limited to a thorough inspection of the electrical charging equipment and stations for electric powered equipment, engine, transmission, other major components, controls, mast, cables, chains, hoses, air, and hydraulic systems to determine the disposition of the equipment. The inspection shall also include a check of all fluids; fluids shall be topped off as necessary. The LTI shall be conducted using the time and materials rough order of magnitude CLINs (13 and 15) on the price schedule.

m. The Contractor will return to reassess equipment within three (3) business days if repairs do not correct the original deficiency at no additional cost to the USG.

n. Remove all replaced parts, trash. The Contractor should remove materials used in the drain and purge process and leave the workspace cleaned up. However, the drained and purged hazardous materials will be left behind in host nation approved shippable containers, notifying the Environmental POC and approved by the KO for disposal.

o. Provide appropriate conveyance and equipment to load, un-load, and transport the MHE to their maintenance facility if services cannot be provided on USG premises.

p. Prior to removal of any MHE from USG premises, the Contractor shall sign a DoD Form 1149, transferring liability of the equipment to the Contractor for the duration of the maintenance. Upon return of the MHE to USG premises, DLA Form 1311 will be signed by the COR accepting the equipment repair.

4. PLACE OF PERFORMANCE OF SERVICES:

The Contractor shall provide services on USG premises at the DLA DS Gimcheon, Korea location, to the maximum extent possible during normal business hours, except on recognized US and Korean holidays or when the USG facility/installation is closed due to local or national emergencies or holidays, administrative closings, or similar USG-directed facility/installation closings. Performance shall be at the designated location specified by the COR for the respective DLA DS field location. The Contractor shall maintain an adequate work force for the performance of all tasks defined within this PWS when the USG facility/installation is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential. Adequate personnel is defined as a sufficient number of qualified personnel to successfully perform the duties required to be successful in accordance with the terms and conditions of the PWS, and the Acceptable Performance Level’s (APL’s).

5. HOLIDAYS:

a. The Contractor is not required to provide services on the 11 federal holidays observed by DLA unless approved by the KO or COR. When one of the holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When the legal holiday falls on a Saturday, the preceding Friday is observed as the holiday. The following holidays are observed:

b. The Contractor or subcontractor is not required to provide services on official holidays recognized by the Government of Korea unless approved by the KO or COR. When the legal holiday falls on a Saturday or Sunday, whichever day the Government of Korea has designated as the observed holiday the Contractor or subcontractor is not required to provide services on the observed holiday unless approved by the KO or COR.

6. BASE ACCESS & SECURITY:

a. The Contractor shall coordinate base installation access for all their employees. The Contractor shall be familiar with and comply with all Base Command policies regarding security considerations for all Contractor employees.

b. Unscheduled gate closures by the installation security personnel may occur at any time causing all personnel entering or exiting a closed installation to experience a delay; this cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by Contractor personnel are subject to search pursuant to applicable regulations. Any violation of applicable motor vehicle regulation may result in the termination of the Contractor employee’s installation driving privileges.

c. Contractor employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety, and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All Contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The Contractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The USG reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of Contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

d. The Contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The Contractor and all associated employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation security personnel. The Contractor shall ensure compliance with all personal identity verification requirements as directed by DoD and/or local policy. Should the Force Protection Condition (FPCON) change, the USG may require changes in Contractor security matters or processes.

7. USG FURNISHED PROPERTY, MATERIALS, EQUIPMENT AND SERVICES (GFP/M/E/S):

The USG will provide the GFP/M/E/S listed below solely for the purpose of performance under this contract:

a. Property: The USG will furnish the necessary workspace for the Contractor to perform services as outlined in this PWS.

b. Materials: The USG will provide no materials.

c. Equipment: The USG will, at its sole discretion, and upon approval of the COR, provide MHE for the Contractor to assist with the performance of PM or CM of other MHE.

d. Utilities: All utilities in the facility will be available for the Contactors use in the performance of this contract. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

8. CONTRACTOR FURNISHED PROPERTY, MATERIALS, EQUIPMENT, AND SERVICES (CFP/M/E/S):

The Contractor shall provide the CFP/M/E/S listed below solely for the purpose of performance under this contract:

a. Property: Provide all personal protective equipment for employees IAW Occupational Safety and Health Agency (OSHA) guidance.

b. Materials: Provide all materials to clean up spills caused by their employees during the performance of PM or CM services.

c. Equipment: Provide the KO and COR their employees’ Certified Forklift Technician (CFT) certifications to perform maintenance on the MHE.

d. Provide the KO and COR with a Point of Contact (POC) and phone number to coordinate and schedule services.

e. Services: Provide services listed throughout this PWS IAW OEM specifications.

9. Acceptable Performance Levels:

10. QUALITY ASSURANCE (QA):

a. The Contractor shall develop, implement, and maintain a Quality Control Plan (QCP) to ensure services are performed in accordance with this PWS. The QCP shall include procedures to identify, prevent, and ensure non-recurrence of defective services. The QCP is how the Contractor assures itself that its work complies with the requirements of the contract. At a minimum, the Contractor shall develop the QCP procedures that address the areas identified in the QASP. A final QCP shall be submitted to the COR no later than ten (10) business days after the contract award. After acceptance of the QCP, the Contractor shall obtain the KO’s acceptance in writing of any proposed changes to its QCP.

11. SPILL RESPONSIBILITY:

a. The Contractor is solely responsible for all spills or leaks during the performance of this contract, which occur because of, or is contributed to by the actions of its agents, employees, or subcontractors. The Contractor shall clean up such spills or leaks to the satisfaction of the USG in a manner that complies with applicable Federal, state, and local laws and regulations. The clean-up shall be at no cost to the USG. The Contractor shall report all such spills or leaks, regardless of their quantity, to the COR and KO immediately upon discovery. A written follow-up report shall be submitted to the COR and KO not later than 24 hours after the initial telephonic report. The written report shall be in narrative form, and as a minimum shall include the following:

i. Description of item spilled (including identity, quantity).

ii. Whether the amount spilled is EPA or state reportable, and if so, whether it was reported. Exact time and location of spill including a description of the area involved.

iii. Containment procedures initiated.

iv. Summary of any communications Contractor has with press or USG officials other than the KO.

v. Description of clean-up procedures employed or to be employed at the site including disposal location of spill residue.

vi. Description of item spilled (including identity, quantity).

12. INVOICING INFORMATION:

a. The Contractor shall invoice monthly through the DoD Wide Area Workflow (WAWF) system. Invoices must be submitted through WAWF in accordance with DFARS 252.232-7003. Refer to https://wawf.eb.mil for additional information.

b. Hourly billing will be rounded up to the next whole hour.

13. CONTRACT MINIMUM/MAXIMUM:

The contract minimum shall be $2,000.00. The maximum shall be 150% of the estimated value of the contract. There is no contract minimum for any option period included in the contract.

FAR 52.212-01 Fill-in coverage:

1.0 PROPOSAL SUBMISSION (FORMAT AND CONTENT): The following describes the information that must be furnished as part of the proposal and the format which must be presented. Proposals which do not provide the required information in the prescribed format at the time of the initial submittal may be excluded from further consideration. Offers are strongly encouraged to read provisions.

FAR 52.212-1, “INSTRUCTIONS TO OFFERORS – COMMERCIAL ITEMS”.

1.1 FORMAT: The offeror shall submit documentation (one original electronic form, standard Microsoft based Word and / or Excel, and or .PDF files) in response to this solicitation subject to the requirements in this provision. The offeror’s outline should demonstrate, in detail, how their organization, internal work processes and procedures meet the US Government’s requirements for performance under this solicitation.

1.2 PROPOSAL SUBMISSION: The following describes the information which must be furnished as part of the proposal and the format in which it must be presented. Proposals which do not provide the required information in the prescribed format shall be excluded from further consideration. Offerors should not include extraneous information that is not required to be submitted by 1.4. All proposals shall be valid for 90 days.

(a) FORMAT: Proposals shall be submitted in distinctly severable parts consisting of the following volumes: Volume 1, Volume 2. Proposal submissions will consist of one original copy submitted electronically. If multiple electronic files are submitted, each electronic file shall identify it as part of Volume 1, 2.

VOLUME 1: Proposal Certifications and Price Schedule. (i) FAR 52.212-1(b) Information, except (b)(10). (b)(10) Information shall be in Volume 2. The Price Schedule is Attachment 3.

VOLUME 2: Past Performance Proposal. (See 1.4 below) (b) Submission of proposal by email should be sent to: james.isola@dla.mil Emailed proposals are to be sent to james.isola@dla.mil

1.3 Reserved

1.4 Past Performance Proposal:

(a) The offeror is required to provide any current relevant information regarding the level of performance, in terms of delivery and quality achieved under either US Government or commercial contracts for the same or similar services for performance in South Korea. The information provided should support a qualitative review of the offeror; and/or record of performance in the areas of conforming to specifications, adherence to contract schedules, history of reasonable and cooperative behavior, commitment to customer satisfaction, and business-like concern for the interest of your customer. Additionally, if performance deficiencies were identified, what they were and what corrective action was taken. Relevant past performance shall be within the last 6 years.

(b) Offerors shall submit past performance data for their firm. For each reference provided, a valid name and telephone number, contract number, contract type, dollar value, contract award and completion dates, point of contact, description of work performed, and e-mail address of point of contact is required. The description of work performed shall be in sufficient detail to explain the type of facility inspection services and geographic coverage (U.S. and International) commensurate with the scope and territory required in this procurement.

(c) Reference projects and corresponding reference surveys are limited to four (4) projects considered by the offeror to be the most relevant to the requirements of this solicitation. If more than four projects with reference surveys are received, the US Government will consider the first four projects received based upon the date and time the reference surveys are received.

(d) Attachment 4 contains a past performance survey that is used to evaluate an offeror’s past performance. The offeror shall provide the past performance survey in Attachment 4 to the past performance reference they identify in this part of the proposal for the offeror. The past performance reference shall independently submit the survey to the Contracting Officer prior to the closing date of the solicitation. Any completed past performance survey received after the date of closing or directly from the offeror will not be considered in the past performance evaluation. The US Government will not evaluate a reference listed in the past performance proposal if no corresponding survey is received from a reference for that contract. This will have the effect of the offeror being given a Neutral rating for that portion of their overall evaluation, regardless of the type of experience or its similarity to this requirement. Reference surveys must be received by the due date for receipt of proposals in order for the information to be considered. Offerors are cautioned that due to mail delivery times to the U.S., it is highly recommended that all contract references being asked to provide surveys be asked to scan the documents in Adobe .pdf format and email it to james.isola@dla.mil with a reference to the solicitation, SP4510-25-Q-1051 in the subject heading.

(e) The submission of a past performance volume is required. If an offeror does not have any past performance references, offerors must at least identify Volume 2 in their proposal and state they do not have any past performance to provide. If the US Government only receives a past performance survey from a past performance reference and there is no information in an offeror’s proposal regarding that reference (see paragraph above), the reference will not be considered. The offeror is responsible for ensuring references submit past performance surveys; the US Government will not be contacting references for purposes of obtaining the survey.

ADDENDUM TO 52.212-2 EVALUATION – COMMERCIAL ITEMS

1.5 Evaluation of Past Performance:

(1) The US Government will evaluate the quality of the offeror’s past performance. The assessment of the offeror’s past performance will be used as a means of evaluating the probability of success of the offeror. Thus, an offeror with a higher confidence assessment rating for past performance will have a higher probability of meeting the solicitation requirements than a firm with a lower confidence assessment rating.

(2) In investigating an offeror’s past performance, the US Government may consider information in the offeror’s proposal and information obtained from other sources, including past and present customers and their employees, other US Government agencies, including state and local agencies, consumer protection organizations and better business bureaus; former subcontractors; and others who may have useful information. Failure by the offeror to provide evidence of relevant performance on contracts of a similar nature in terms of performance timeframes and complexities of services provided will be considered by the US Government to have no relevant past performance. The offeror is responsible for ensuring references submit past performance surveys; the offeror’s reference must submit the past performance survey. The US Government will not accept past performance surveys submitted by the offeror or contact offeror references to obtain a completed survey. The US Government will evaluate past performance and experience in accordance with submission requirements of 1.4.

(3) Evaluation of past performance will be a subjective assessment based on a consideration of all relevant facts and circumstances. It will not be based on absolute standards of acceptable performance. The US Government is seeking to determine whether the offeror has consistently demonstrated a commitment to customer satisfaction and timely delivery of services. This is a matter of judgment. Offerors will be given an opportunity to address especially unfavorable reports of past performance, and the offeror’s response, or lack thereof, will be taken into consideration. Offerors lacking relevant past performance will not receive negative or positive consideration in the evaluation of this element as no meaningful confidence assessment rating can be reasonably assigned.

(4) Past performance will be rated on an adjectival scale. The US Government’s conclusions about the overall quality of the offeror’s past performance and experience will be a factor in determining the relative merits of the offeror’s proposal and in selecting the offeror whose proposal is considered the most advantageous to the US Government.

(5) By past performance, the US Government means how well the offeror conformed to specifications and to standards of good workmanship; the offeror’s adherence to contract schedules, including the administrative aspects of performance; the offeror’s history of reasonable and cooperative behavior and commitment to customer satisfaction; and the offeror’s business-like concern for the interests of the customer. By experience, the US Government means whether a contractor’s firm has performed similar work before. DLA Disposition Services will also consider the offeror’s past performance and experience on the same or similar contracts in terms of the complexities of the services provided. Offerors with no past performance will be issued a Neutral rating for past performance.

(f) A written notice of the award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the US Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

1.6 Evaluation Factors for Award:

a. The US Government will make award to the responsible offeror whose offer conforms to the solicitation and demonstrates the best value to the US Government in terms of their past performance and price.

b. The evaluation factors are listed below:

(i) Past Performance

(ii) Price

(iii) Past performance is significantly more important than price.

1.7 Evaluation of Price: The offered price will be used in conjunction with the other factors to determine the proposal, which represents the best value to the US Government. Price will not be numerically scored, but it will be fully evaluated using price analysis techniques.