Attachment 2 - PWS.pdf

PERFORMANCE OF WORK STATEMENT

RECREATION AREA JANITORIAL SERVICES

COYOTE VALLEY DAM & LAKE MENDOCINO

CESPN-ORM

REVISED: 16 FEB 2023

Part 1

GENERAL INFORMATION

1.0 GENERAL: This is a non-personnel services contract to provide recreation area janitorial services at Coyote Valley Dam & Lake Mendocino. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personnel services necessary to perform janitorial services in all recreation areas of Lake

Mendocino as defined in this performance of work statement (PWS), except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: Lake Mendocino is a flood control reservoir in California, with numerous day use areas, campgrounds and lake access areas managed by the U.S. Army Corps of

Engineers. The public service areas at Lake M e n d o c i n o offer a wide variety of recreation facilities including boat launching ramps, campgrounds, picnic areas, and sand swimming beaches. Many routine maintenance items are contracted to the private sector.

Vegetation management, refuse collection, grounds maintenance, and janitorial services are just a few of the activities that are performed by private contractors for the U.S. Army Corps of Engineers at Lake Mendocino.

1.3 Objectives: To find a Contractor qualified to carry out the specifications of this contract to provide for a safe and sanitary recreation experience for the visiting public at Coyote Valley

Dam & Lake Mendocino.

1.4 Scope: The Contractor shall provide all manpower, labor, equipment, materials/supplies, transportation, fuel, tools, supervision and other items and services necessary to provide janitorial service for the recreation areas designated for public use at Lake Mendocino, near

Ukiah, California, as described in the attached PWS and elsewhere within the solicitation.

The Contractor shall perform to the standards in the contract. Services also consist of attending annual pre-work conferences, meetings as necessary, and preparing worksheets and invoices.

1.5 Contractor Requirements: This contract will be a BEST VALUE acquisition. Interested

Contractors shall have been in business for a minimum of two (2) years and provide evidence in its past performance of providing similar janitorial services with their quote submittal.

1.6 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and two (2) 12-month option years. The Period of Performance reads as follows:

Base Year Date of Award – April 11 2024

Option Year I April 12 2024 – April 11 2025

Option Year II April 12 2025 – April 11 2026

1.6.1 Recognized Holidays: The only holidays that services shall be performed are those that fall during the recreation season (April 15 – September 30). These holidays include:

Memorial Day, Independence Day and Labor Day. All other holidays do not require services. They are as follows:

New Year’s Day

Martin Luther King Day

President’s Day

Thanksgiving

Indigenous People’s Day

Veteran’s Day

Christmas Day

1.6.2 Hours of Operation: The contractor is responsible for conducting business, between the hours of 8:00 am – 5:00 pm Monday thru Friday except Federal holidays or when the

Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the

Government facility is not closed for the above reasons. When hiring personnel, the

Contractor shall keep in mind that the stability and continuity of the workforce are essential to completing the duties listed within this PWS.

1.6.3 Place of Performance: The work to be performed under this contract will be performed at Coyote Valley Dam & Lake Mendocino in Ukiah, CA.

1.6.4 Type of Contract: The government will award a Firm-Fixed Price Contract.

1.6.5 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.6 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the

Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.7 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the

Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the

Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.8 Key Personnel: The follow personnel are considered key personnel by the government:

Contract Manager and Alternate Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between

8:00 am – 5:00 pm Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.9 Identification of Contractor Employees and Subcontractor Employees: The contractor shall furnish their employees, other than office and clerical personnel, uniforms (coveralls or shirts), with a company identification patch on the breast pocket or on the left sleeve at the top of the arm, within 30 days after notice of the award of the contract. (See EM 385-

1-1 for restrictions on clothing).

All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.10 Accident Prevention Plan: An accident prevention plan is a safety and health policy and program document that is contract specific. The accident prevention plan shall comply with the requirements set forth in the Abbreviated Accident Prevention Plan in the

USACE EM 385-1-1 in Appendix A.

1.6.11 Documents and Correspondence: After award, all documents and related correspondence shall be routed through the Contracting Officer’s Representative (COR) located at the

Lake Mendocino Project Office.

1.6.12 Payment: Payment will be made monthly in accordance with Prompt Payment. The

Contractor shall submit a monthly invoice for the work completed during the billing period. The invoice shall include all scheduled services and any supplementary services completed during the billing period, itemized in congruence with the respective contracting line items (CLINs). Each invoice should also include the following information: the contractor name exactly as it appears on the awarded contract documents (no abbreviations), the unique awarded contract number, service description for line items, unit prices, quantity, invoice total and an invoice date.

Under the terms of this contract, invoices are to be submitted monthly to:

Taylor Baughn

1160 Lake Mendocino Drive

Ukiah, CA 95482

Telephone: 707-467-4225

Email: taylor.a.baughn@usace.army.mil

1.7 Contractor Personnel:

1.7.1 Minimum Manpower Requirement: The Contractor and employees/staff shall personally perform, or provide personal superintendence of the performance of, duties under this contract (subcontracting is not permitted). The Contractor shall maintain a sufficient number of staff/employees to perform the required services. In the event the

Contractor is unable to perform contract duties, the Government reserves the right to terminate the contract.

1.7.2 Contractor Personnel:

1.7.3 Clothing: Contractor personnel shall present a neat appearance and be fully clothed at all times while performing services ordered under the contract. “Fully clothed” shall be deemed to mean that a sleeved shirt (or T-shirt), trousers, and shoes shall be worn at all times; except that this requirement shall not be construed to replace or eliminate the necessity for wearing appropriate protective clothing or devices as may be required for the safe performance of services or for the application of various approved chemicals. The Contractor shall provide their own attire. Clothing shall not contain commercial advertising, with the exception of the Contractor’s business information.

1.7.3.1 Uniforms: Contractor employees, including any and all subcontractors operating in support of the contract shall wear at a minimum, a weather- appropriate uniform shirt and/or jacket which is professional in appearance and in compliance with 1.7.3. Contractor uniform shirts and jackets may only display the Contractor’s company logo, phone number, and business advertising. Uniform shirts and jackets shall at a minimum display the employee’s name and Contractor’s name. The employee’s name may be displayed by use of a removable nametag, or permanently affixed to any uniform item. The Contractor’s name shall be permanently affixed to all uniform items. The Contractor shall as part of the pre-work meeting, submit a uniform plan for approval by the COR uniform item. The Contractor’s name shall be permanently affixed to all uniform items. The Contractor shall as part of the pre-work meeting, submit a uniform plan for approval by the COR.

1.7.4 Conduct: Contractor personnel shall utilize tact, diplomacy, and courtesy at all times during contact with the public and with Government personnel. The Contracting

Officer’s Representative reserves the right to disapprove any individual whom he/she considers to be incompetent to perform the work required. Such disapproval will be given to the Contractor by written notice. Any such decision is final. Any illegal or criminal activity on the part of the Contractor or staff, employees, or other personnel may result in termination of the contract. In order to assure the required services be performed at an acceptable level, the Contractor shall designate in writing a supervisor and/or foreman, who shall serve as a contact for matters involving quality, performance, or nonperformance of required services. The Government reserves the right to discuss matters with any Contractor employee on-site and currently employed by the

Contractor.

1.7.5 Personal Safety Equipment: When engaged in work that requires other protection, employees shall be required to wear the proper protective apparel in accordance with EM

385 1-1.

1.7.6 Pre-screen candidates using E-Verify Program: The Contractor must pre-screen

Candidates using the E-verify Program website (http://www.uscis.gov/e-verify) to meet the established employment eligibility requirements. The Contractor must ensure that the Candidate has two (2) valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system.

1.8 Equipment Breakdown: Equipment breakdown shall not relieve the Contractor of the responsibility of performing the work as specified. It shall be the responsibility of the

Contractor to assure that he/she/they has, or can obtain on short notice, sufficient backup equipment to continue the services as specified without interruption in the event of mechanical failure of primary equipment.

1.9 Communication: The Contractor shall furnish a local telephone number (within Mendocino

County) where the Contractor or their representative can be contacted 24 hours a day, 7 days a week, throughout the contract period for special work and or discussion of any contractual matters. Phone message recorders are an acceptable point of contact as long as the response to special work is initiated within two (2) hours of the time of the message.

The Government shall not be expected to call a series of phone numbers to locate the contractor or designated representative. Once the USACE representative has notified this contact, the Contractor will be considered official notified when called for special service or other work.

http://www.uscis.gov/e-verify)

1.10 Quality Control (Contractor’s Responsibility):

1.10.1 The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which they assure themselves that the work complies with the requirement of the contract.

Contractor shall provide a quality control plan (QC) within 30 days after contract award, one copy of a comprehensive written QC shall be submitted to the contracting office (KO) and contracting office representative (COR) within fine (5) working days when changes are made thereafter. After acceptance of the quality control plan, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to their QC system.

1.10.2 The Contractor shall designate, in writing, a supervisor and/or foreman who shall serve as a contact for matters involving quality, performance or non-performance of the required work. The supervisor and/or foreman shall have the authority to correct non-performance. The Contracting Officer may disapprove any individual whom he considers to be incompetent to perform the work required. Such disapproval will be given to the Contractor by written notice, and the Contracting

Officer’s decision shall represent a final decision.

1.11 Quality Control (Government’s Responsibility)

1.11.1 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan

(QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.12 Defective Facilities: Damaged defective and/or inoperative facilities shall be reported to the Park Manager or COR as soon as possible, but no later than 24 hours after discovery.

The Contractor shall complete a repair work order (provided by USACE) identifying the necessary repairs. The decision to close a facility will be made by the Park Manager or

COR.

1.13 Smoking Policy: Smoking is not allowed in any Government buildings, including shower buildings, comfort stations, storage areas, etc. Smoking is not allowed by the Contractor while in direct contact with the public.

1.14 Firearms and Weapons: The Contractor shall not possess, during the performance of this contract, any item, including firearms, which could be used as a weapon. Title

36 regulates firearms on Federal property.

1.15 Safety and Security: Appropriate measures shall be taken to protect the general public from accidental injury. All services shall be performed in accordance with applicable safety requirements set forth b y O S H A a n d b y USACE Manual EM-385-1-1, “Safety and Health Requirements Manual” and supplements thereto (copies are available from the Project Office). ANY EQUIPMENT OR MATERIALS NOT IN

CONFORMITY WITH THE SAFETY MANUAL SHALL BE REMOVED FROM

GOVERNMENT PROPERTY IMMEDIATELY. The Contractor will be expected to take a vital interest in safety, hazard, and educate their employees to work and plan their work safely. Proper driving techniques and defensive driving will be practiced to prevent vehicle accidents and property damage. In order to provide safety controls for protection to the life and health of employees and other persons; for prevention of damage to property, materials, supplies and equipment; and for avoidance of work interruptions in the performance of this contract, the Contractor shall comply with all pertinent provisions of the Federal, State, and local regulations and shall take or cause to be taken such additional measures as the Contracting Officer may determine to be reasonable and necessary for the purpose. Any injury, property damage equipment malfunction or safety hazard observed by the Contractor shall be immediately reported to the COR and project personnel. The Contractor shall open and close gates within the contracted boundary areas. The Contractor shall securely lock any gate that is opened by him/her, upon completion of the required work. The Contractor shall safeguard all Government property.

1.15.1 Controlled Areas: Security gates, storage yards and office compounds shall remain locked except when authorized employees are in the immediate area. All storage buildings, storage rooms, equipment rooms, pipe chases, and park buildings shall remain locked except when being cleaned. Stricter measures may be implemented by the Park Manager during periods of heightened security.

1.15.2 Keys: Government-furnished keys may be provided to the Contractor. The

Contractor shall establish and implement methods of making sure all keys issued by the Government to the Contractor for t h e Contractor’s use are not lost or misplaced and are not used by unauthorized persons. The Contractor shall immediately report to the Contracting Officer or the COR any occurrences of loss, unauthorized use, or unauthorized duplication of keys. In the event keys, other than master keys, are lost or duplicated, the Contractor may be required upon written direction of the Contracting Officer, to re-key or replace the affected lock or locks without cost to the Government. The Contractor shall safeguard keys issued to them to perform the services required by this contract. All keys shall be returned to the

Government upon request and/or completion of the contract. Failure to return keys can result in withholding of payment.

1.15.3 Allowable Personnel: Only the Contractor, Contractor’s employees, or authorized subcontractors are permitted to be in public service areas while performing work for the contract. Friends and family of the contractor, contractor’s employees, or authorized subcontractors are not permitted to accompany workers in the performance of their duties, unless said individuals are also a contractor employee or authorized subcontractor employee.

1.15.4 Public Access: The Contractor shall not allow members of the public to enter buildings, compounds or parking areas when a USACE employees are not present. The

Contractor shall not allow the public access to the Wildlife Management Area, Marina

Area, Winery Point Access Road, or any other area closed to the public that requires access through a locked gate at any time.

1.15.5 Training: All contractor employees requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil/courses/atl1/launch.html or it can be provided by the RA ATO in presentation form which will be documented via memorandum.

All contractor and associated employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

Contractor and all associated employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and

Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

The contractor and all associated sub-contractors shall receive a brief/training (provided by the

RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

The Contractor must pre-screen Candidates using the E-Verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to http://jko.jten.mil/courses/atl1/launch.html enrollment to ensure the correct information is entered into the Verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award." *When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This Form will be provided to the Contracting Officer and shall become part of the official contract file.

1.16 Environmental Controls:

1.16.1 Compliance w i t h L a w s a n d Regulations: The Contractor shall be knowledgeable of, and shall comply with, all applicable Federal, State, and Local laws, environmental requirements, and instructions. The Contractor shall ensure policies and procedures are established that protect the health and safety of employees and the community to minimize or eliminate the risk of environmental pollution.

1.16.2 Hazardous Materials: The Contractor is responsible for advising his/her employees of all environmentally hazardous material handling and is also required to provide to the COR the Safety Data Sheets (SDS) for all materials used by the Contractor in accordance with Federal and State laws and/or regulations.

1.16.3 Notification of Environmental Spills: If the Contractor or employee(s) of the

Contractor spills or releases any substance into the environment, the Contractor shall immediately report the incident in accordance with local procedures and shall also notify the P r o j e c t M a n a g e r a n d COR, or in his/her absence the

Contracting Officer (KO). The Contractor shall be liable for containment and environmental cleanup of the spill or release of such substance(s).

1.17 Meetings and Contract Submittals

1.17.1 Pre-Performance Meeting: At least one week prior to the pre-work meeting, the

Contractor shall submit to the COR all information required under this contract. If the contract is awarded less than 30 days prior to the contract start date, required pre-work meeting submittals will be furnished on a schedule mutually agreed upon by the COR and the Contractor. For the remainder of the contract during the Base Year, and any subsequent Option Year exercised by the Government, the Contractor shall be responsible for producing complete, competent, properly coordinated, and thoroughly checked documents within agreed upon schedules.

1.17.2 Customer Care Meeting: All Contractor employees shall attend a training session about serving the public prior to working at the park. The training session will be held one week prior to the start of services. If the contract is awarded less than seven (7) days prior to the start date, the meeting will be held as soon as possible. The date of the meeting will be mutually agreed upon by the COR and Contractor.

1.17.3 Contractor Submittals Prior to Pre-Performance Meeting:

1.17.3.1 Certificate of Insurance

1.17.3.2 A typed list of names, phone numbers and addresses of all persons performing services prior to beginning work. The list shall include a copy of the employees’ valid vehicle driver’s license. This list shall be maintained during the entire contract period.

1.17.3.3 Name of Supervisor and Alternate Supervisor

1.17.3.4 Safety Plan: The Contractor shall formulate and furnish to the Park

Manager and COR in writing a comprehensive program to implement the general policies and procedures for safe operation and maintenance in accordance with applicable provision of OSHA and EM 385-1-1, U.S.

Army Corps of Engineers Safety and Health Requirements Manual. The program shall include provisions for equipment maintenance, employee responsibilities for working safely and training verification of contract employees. A current version of the EM 385-1-1 can be located at:

https://www.publications.usace.army.mil/usace-publications/engineer-manuals/

1.17.3.5 Safety Hazard Analysis

1.17.4.6 Quality Control Inspection Plan

1.17.4.7 Uniform Plan

1.17.4.8 Material Safety Data Sheets for each chemical product used by the contractor

1.17.4.9 Composition of paper products used

1.17.4 Contractor Submittals Required Monthly:

Required monthly submittals shall be submitted by the 6th business day of each month. The

Government reserves the right, if deemed necessary and requested in writing by the KO or

COR, to increase the frequency of monthly submittals.

1.17.4.1 Safety Exposure Report: The Contractor shall maintain records of the number of person-hours worked at Lake Mendocino each month. Using these records the

Contractor will complete the Safety Exposure Report (SPD FORM 94) which is furnished by the Government.

1.17.4.2 Quality Control Inspection Plan. See Part 4.6 for details.

1.17.4.3 Two copies of the monthly, computer generated invoice

1.17.4.4 Any deviation from the set schedule

1.18 Invoice Submittals:

Invoices for payment shall be submitted in duplicate upon completion of task as outlined in the pricing/payment schedule. Invoices shall include all necessary information, including contract number and any necessary supporting documentation submitted to:

ATTN: <Name of COR>

US Army Corps of Engineers: Lake Mendocino

1160e Mendocino Drive

Ukiah, CA 95482 https://www.publications.usace.army.mil/usace-publications/engineer-manuals/

1.18.1 Project Service Area (PSA) Delineation: The invoice shall be submitted to the COR with the delineations made by PSA so that the COR may see how the line items are divided throughout the year. A sample invoice shall be provided at the pre-performance meeting.

1.19 Site Meeting: Prior to submitting a bid, interested parties are strongly encouraged to attend a site meeting. This meeting allows interested bidders to become familiar with the layout and geographical location of the facilities, their proximity to one another and the current conditions of the facilities. The site meeting will be decided upon by the Operations Project Manager (OPM) and COR of the Contract.

1.20 Lost and Found: The Contractor shall report to the Park Manager or a Park Ranger all personal articles found by the contractor or their employees to be processed/disposed of as per Title 36, Chapter III, Part 327.16. Found articles shall be turned in the same day as found.

1.21 Coordination with Other Contractors: The Government may undertake or award other contracts for additional work. The Contractor shall fully cooperate with such contractors and government employees and carefully fit the contract work to such additional work as may be directed by the COR. The Contractor shall not commit nor permit any act which will interfere with the performance of work by any other contractor or by government employees.

1.22 Unauthorized Work: The Contractor is advised that any work performed at the direction of unauthorized personnel will not be credited as work accomplished under this contract.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The

Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13. WORK WEEK. Monday through Friday, unless specified otherwise.

2.1.14 RECREATION SEASON: 1 April – 30 September

2.1.15 NON-RECREATION SEASON: 1 October – 31 March

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative

AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation

CCE Contracting Center of Excellence

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DOD Department of Defense

FAR Federal Acquisition Regulation

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Equipment Storage:

No Government space or facilities shall be provided for contractor supplied equipment under this contract.

3.1 Government Furnished Supplies and Materials: The Government will not furnish any supplies or materials under this contract, other than water for cleaning purposes, and the trash receptacles in the restrooms. If the government must use its own supplies in a special cleaning, the Contractor shall promptly replace the inventory used.

3.2 Water: Water required for cleaning shall be potable unless directed otherwise by the Park

Manager. It may be obtained from the Government water supply or from a source approved by the Park Manager. If water is obtained from sources other than the

Government water supply system, all arrangements and payments, if any, will be made by the Contractor.

Part 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items and Services: The Contractor shall furnish all equipment, supplies, items, labor, materials, services, etc. to accomplish the services specified in this

PWS.

4.1 Contractor Furnished Supplies and Materials:

The Contractor shall furnish all required paper supplies, trash can liners, deodorant cakes, yellow “bug” light bulbs (including yellow fluorescent bulbs), soap, detergents, non-restricted bacterial agents, cleaning rags, cleaning solutions, enzymes, disinfectant/deodorizer, stain and/or graffiti remover, signs, and all other supplies and materials to be used or incorporated in the work outlined in this PWS. The Contractor may supply trash receptacles that must always be present and placed as directed by the

COR or Park Manager. The Contractor shall be responsible for maintaining adequate supply of materials in each service vehicle necessary for performing the required daily services. The contractor may be required to furnish a list of supplies and amounts used, during the performance of the contract, along with the previous month’s invoice.

All Cleaning supplies, urinal deodorant cakes and materials necessary to comply with the provisions of this contract shall be compatible for use with each other. The manufacturer’s instructions shall be followed in mixing the proper strength solution for application.

4.1.1 The following are definitions of major types of cleaning agents and supplies. It is not the intent of the following definitions to imply that these are the only materials necessary to comply with the provisions of the contract.

1. Cleaning Agent – Soap, soap compounds, and/or biodegradable detergents shall be used. If the contractor uses a cleaning compound containing disinfectants and/or deodorants in lieu of applying these materials separately, the label must state the compound is biodegradable and contains disinfectants.

2. Germicidal Disinfectants – Only standard commercials germicidal disinfectants shall be used. Disinfectant may be mixed with the cleaning solution if the manufacturer’s instructions on the labels do not prohibit it. The fungicidal performance of the product used shall effectively kill Athlete’s Foot fungus

(Trichophton mentagrophytes) and other fungi on contact.

3. Deodorizer – Deodorant cake will be a material packaged and marketed for use as a deodorizer. The deodorant may be mixed with the cleaning solutions if the manufacturer’s instructions on the label do not prohibit it.

4. Deodorant Cakes – one deodorant cake will be maintained in restroom urinals at all times. Each cake will be 100% para- dichlorobenzene and perfume firmly pressured into a hand cake, with a hanger that does not rust or stain the urinal. Minimum size will be ¾ inch thick, weighing 4 ounces.

5. Commercial quality mops, brooms, scrub brushes, water buckets, yard brooms, rakes and other needed cleaning small equipment, in good working order, shall be provided by the Contractor.

6. Toilet paper (2 ply) and paper towels, which the Contractor furnishes under this contract, must be a recycled product, containing a minimum of twenty percent

(20%) post-consumer product material.

7. Yellow “bug” fluorescent light replacement bulbs shall be furnished and installed by the Contractor at the North Boat Ramp, Pomo C, Bushay RR #8 and Kyen D and shall be type and wattage approved by the Government. In the newest replaced restrooms (2010) the interior lights will be vandal resistant 2 bulb T8 4 foot wrap around lens fixtures with low temperature ballast, emergency battery pack and fluorescent night light. Restroom light will be wall mounted. Lighting on the exterior of the building is photocell activated; interior and chase room is motion activated. Exterior lights on the newly installed (in 2010) flush restrooms/shower facilities are 35-watt High Pressure Sodium lights, polycarbonate vandal resistant.

(light fixtures are per CXT specs for “Cheyenne” and “Montrose”)

8. Lexan light covers shall be furnished by the Government. Lexan covers that are damaged will be recorded and the Contractor will notify COR within one business day.

9. Defective incandescent light bulbs shall be properly disposed of in the trash located within the recreation areas.

10. Fluorescent light bulbs shall be given to COR for proper disposal, and documented by COR for ERGO representative requirements.

4.2 Contractor Furnished Equipment:

4.2.1 General: The Contractor shall furnish equipment necessary to accomplish all of the work required by this contract within the time frames specified. All equipment used to perform work under this contract must be in good operating and mechanical condition and comply with EM 385-1-1, U.S. Army Corps of Engineers Safety and Health

Requirements.

4.2.2 Equipment Inspections: The COR may inspect equipment at any time it is operated on

Government property, and may inspect equipment monthly at a time and location that they will specify. After consultation with the Contractor, the COR shall establish the time and locations for these inspections. Any equipment found deficient shall be taken out of service immediately until repaired or replaced. Such failure shall not be cause for the Contractor to reduce any service or performance.

4.2.3 Quantity and Quality of Equipment: The Contractor shall utilize equipment that equals or exceeds the quantity and quality set forth in this solicitation and evaluated by the

Government for award of the contract. If the Contractor is unable to accomplish work in accordance with the requirements of this contract, they shall immediately obtain additional equipment necessary to fulfill requirements of this contract.

4.2.4 Condition of Equipment: All equipment used to perform work under this contract must be in good operating and mechanical condition and comply with EM 385-1-1, U.S.

Army Corps of Engineers Safety and Health Requirements. A regular schedule of preventative maintenance must be followed on all equipment. All equipment and any repair to same equipment shall be provided by the Contractor.

4.2.5 Failures: Contractor furnished equipment or items inoperable or unserviceable for whatever reason, including failure to meet Federal, State, or local safety requirements shall be removed from the work site, repaired or upgraded to meet requirements within

72 hours after failure. Such failure shall not be cause for Contractor to reduce any service or performance.

4.2.6 Specialized Equipment: Requirements for specialized equipment will be set forth in the specifications for each required service.

4.2.7 Fuel: Fuel required for completion of this contract shall be provided by the Contractor.

4.3 Vehicles

4.3.1 Vehicle Registration: All vehicles operated in support of the contract, including

Contractor and Contractor employee’s privately owned vehicles or subcontractor vehicles, shall be properly registered, insured, licensed and safety inspected in accordance with applicable Federal, State, and local requirements. Additionally, all operators shall have a valid State-Government issued operator’s license, and shall carry said license, proof of vehicle registration and insurance on their person or in the vehicle at all times while operating in support of the contract.

4.3.2 Vehicle Appearance: All vehicles operated in support of the contract, including

Contractor and Contractor employee’s privately owned vehicles or subcontractor vehicles shall be considered “equipment.” Vehicles operated in support of this contract must be in good operating and mechanical condition and comply with EM 385-1-1, U.S. Army Corps of Engineers Safety and Health Requirements. Vehicles used in support of the contract showing excessive body damage, excessive worn or peeling paint, excessive dirt or grime, or otherwise deemed by the COR to have an unprofessional appearance shall be repaired or replaced by the Contractor immediately upon notification of the COR.

4.3.3 Vehicle Markings: All vehicles utilized in administration of this contract shall have at least three professionally made door signs identifying the vehicle with Contractor name and phone number, using a font no less than four inches in height. The signs shall be placed on the front driver’s side door, the front passenger side door, and rear hatch, tailgate or trunk. Vehicle signage that becomes ripped, torn, damage, cannot fully adhere to the vehicle surfaces (peeling), or otherwise is deemed to have an unprofessional appearance, shall be repaired or replaced by the Contractor within three

(3) business days upon notification by the COR.

4.3.4 Vehicle Parking: While performing work under the contract, vehicles shall be parked only on public roads, parking areas or pullouts unless the Park Manager authorized parking elsewhere.

4.5 Personnel:

4.5.1 Minimum Personnel Requirements: The Contractor shall provide an adequate number of fully qualified personnel to perform the specified services properly and efficiently within the time limits specified. It is strongly recommended that each work team consist of a minimum of one man and one woman working together to perform the work specified herein. See section 4.5.3.5 .

4.5.2 Identification of Contract and Subcontract Employees: SEE SECTION 1.6.9

4.5.3 Employee Conduct: The Contractor shall conform and require Contractor personnel to conform to similar standards of conduct as Government personnel.

4.5.3.1 Intoxication/Under the Influence: Personnel conditions such as being under the influence of intoxicating beverages, drugs, etc. which may interfere with the performance of the contract services will not be permitted. No possession or consumption of intoxicating beverages, illegal drugs, or intoxicating quantities of legally prescribed drugs is permitted on Federal property.

Misconduct as set forth in this paragraph shall cause the Contractor to take disciplinary action against Contractor employees which could result in the removal of Contract employees from Government property and work under the contract. When it is necessary to remove Contractor personnel the Contractor shall immediately provide a qualified replacement out the services performed.

4.5.3.2 All personnel employed under this contract must be legal residents of the United

States and able to read, write, speak and understand the English language.

4.5.3.3 All personnel employed under this contract must be able to understand written and oral rules and regulations and apply them in a tactful and non-confrontational manner.

4.5.3.4 All personnel must be qualified to perform the tasks assigned in accordance with

Government regulations.

4.5.3.5 Under no circumstance shall the Contractor or employee of the Contractor enter a restroom being used by a person or persons of the opposite gender.

4.5.3.6 No unauthorized use of Federal telephones except in emergency cases.

4.5.3.7 No unauthorized use of Federal computers.

4.5.3.8 All personnel shall abstain from smoking in vehicles that are used to carry out the duties and specifications of the contract.

4.5.3.9 All personnel shall abstain from smoking while carrying out the duties and specifications of the contract.

4.5.4 Contractor Personnel Removal: The COR may require the contractor to immediately remove from the work site any employee of the contractor or subcontractor who, in the opinion of the COR, is incompetent, endangers persons or property, or whose physical or mental condition is such that it would impair their ability to safely and satisfactorily perform the work. Notification to the contractor will be promptly made in writing if time and circumstances permit. Otherwise, notification shall be telephonic and shall be confirmed in writing as soon as possible. No such removal however, will reduce the

Contractor’s obligation to perform all work required under this contract and immediate replacement will be made as required. This requirement shall not be made the basis of any claim for compensation or damages against the United States or any of its officers or agents.

4.5.5 Clothing, Uniforms and Personal Safety Equipment: See section 1.7

4.5.6 Information: A copy of this contract shall be maintained on the job site and made available to any interested Contractor employee. Each Contractor shall be given a copy of the section of contract that particular employee is assigned to perform.

4.6 Inspections and Meetings:

4.6.1 Contractor Quality Control (CQC): The Contractor is responsible for establishing and maintaining adequate quality control to insure satisfactory performance of contract work in accordance with specifications. This feature will be assured by a comprehensive Quality Control Plan developed by the Contractor and approved by the

COR or designated representative prior to initiating work.

4.6.1.1 Quality Control Inspector: To ensure and maintain adequate quality control, the

Contractor will appoint a Quality Control Inspector. This appointment must be submitted in writing to the COR and be approved by the COR before any inspections occur. Quality Control Inspectors must be submitted with the Quality Control Plan prior to the Pre-Performance Meeting.

4.6.1.2 Quality Control Plan: The Contractor shall submit for COR approval, a plan depicting in detail, an inspection system covering all work performed under this contract. This plan shall include, at minimum, the following information:

a. Inspector’s name

b. Park

c. Date

d. Weather

e. Time in/out of park

f. List of sites inspected

g. Defects encountered

h. Corrective action taken

i. Safety violations

j. List of damaged, inoperable, or vandalized facilities

k. Any facilities closed temporarily by CQC

4.6.1.3 Inspections: The Government will monitor and inspect all work to assure compliance with the Contractor Quality Control and that the Contractor’s performance meets contract specifications. When directed by the COR, the Contractor shall accompany the Government representative on these inspections.

4.6.1.4 Quality Control Inspection Reports: The Contractor shall maintain a current record of all Quality Control Inspection Reports. These reports shall be furnished to the

COR each month or more often, if requested in writing. The records of inspections shall cover all work items scheduled and shall be signed and dated by the Contractor’s

Quality Control Inspector. The frequency of these inspections shall be of an adequate number to insure all contract specifications are met. The COR reserves the right to require daily inspection reports if necessary. Inspections will be conducted within 15 minutes of the cleaning.

4.6.1.5 Inspection Deficiencies: The COR…