Attachment 2 - PWS.pdf

NAVSUP FLEET LOGISTICS CENTER PEARL HARBOR (FLCPH)

PERFORMANCE WORK STATEMENT (PWS)

ON-SITE DOCUMENT SHREDDING SERVICES

1.0 BACKGROUND

1.1 The NAVSUP Fleet Logistics Center Pearl Harbor (FLCPH), is one of six regional supply centers that provide logistics support services to the fleet, wing, and shore commands of the

Navy, Air Force, Coast Guard, Military Sealift Command (MSC) and other joint and allied forces. NAVSUP FLCPH delivers supply chain management, contracting, transportation, defense fuel products and worldwide movement of personal property.

2.0 SCOPE/OBJECTIVE

2.1 NAVSUP FLCPH requires onsite shredding services that will destroy documents and non-paper media to render Protected Personal Information (PPI) data unreadable and unreconstructable. The Contractor shall provide all labor, equipment and materials to accomplish this task in accordance with the Privacy Act of 1974 and SECNAVINST 5211.5E.

2.2 Types of material to be shredded or destroyed will consist of the following:

a. Paper – white, colors, fax, glossy, invoice, laser, ledger, window envelopes and file folders which may contain alligator clips, staples, paperclips, post it notes, tape or plastic tabs and magazines with or without inserts.

3.0 PERFORMANCE REQUIREMENTS

3.1 The Contractor shall perform destruction of material to render the information contained thereon unreadable and unreconstructable on a regular schedule of twice a month (on the 1st and

3rd week) in accordance with the Table A at Paragraph 3.6. Any additional shredding that is outside of the regular schedule at Table A at Paragraph 3.6 must be coordinated by the Technical Point-of-

Contact (TPOC) and authorized by the Contracting Officer via a formal modification. If holidays or scheduled service conflicts arise, service shall be rendered on the next business day with regular service resuming for the next scheduled pick-up date.

3.1.1 T h e Government will assign POCs for each of the eight (8) locations at Table A at

Paragraph 3.6. The vendor shall not perform the document destruction service without the presence of the POC listed at Table A at Paragraph 3.6.

3.2 T he Contractor shall provide twenty-three (23) 64 gallon lockable bins for eight (8) separate locations in accordance with Table A at Paragraph 3.6 and maintain these bins in good working condition. The bins shall be placed in designated areas as identified by the TPOC upon award of the contract. Locks for each bin shall be provided by the Contractor at no additional charge.

Contractor shall provide the combination or sets of key to open the containers to designated

Command Security Point of Contact (POC) in cases where retrieval is necessary or staging has to be done by departments as an operational requirement. The Command Security POC will be identified upon contract award.

3.3 All recyclable pulp material, debris and non-recyclable materials shall be collected and removed by the Contractor and shall be disposed of at an authorized, licensed, disposal site selected by the Contractor. The Contractor shall follow all Federal, State of Hawaii and City &

County of Honolulu rules, regulations and laws concerning the lawful disposal of material after destruction. All fees, permits or charges associated with the disposal of waste shall be the responsibility of the Contractor.

3.4 The Contractor shall provide a certificate of destruction after each service visit.

3.5 The Contractor shall provide a final shred of all bins on the last business day before the final day of the period of performance, prior to conclusion of the contract.

3.6 PERFORMANCE LOCATION SUMMARY TABLE

TABLE A

Location Address # of

Bins

Frequency Hours of

Operation

On-Site POC &

Phone # Code 430

Operations

(1st Floor)

1942 Gaffney Street, Bldg 475, Suite 100, JBPHH, HI 96860

2 Twice a month

(1st & 3rd week)

M-F

0630-1500

TBD

Code 200

Contracting

(2nd Floor)

1942 Gaffney Street, Bldg 475, Suite 200, JBPHH, HI 96860

2 Twice a month

(1st & 3rd week) M-F

0630-1500

TBD

Code 300

Business Ops

(2nd Floor)

1942 Gaffney Street, Bldg 475, Suite 200, JBPHH, HI 96860

2 Twice a month

(1st & 3rd week) M-F

0630-1500

TBD

Code 700

Fuels Dept

Neosho Ave., Bldg

1757, JBPHH, HI 96860

2 Twice a month

(1st & 3rd week) M-F

0630-1500

TBD

Code 432

Ops/Ocean

Terminals

1025 Quincy Ave., Bldg 9478, JBPHH, HI 96860

2 Twice a month

(1st & 3rd week) M-F

0630-1500

TBD

Code 444

Installation

Support

(NAVFAC)

400 Marshall Rd., Bldg 44, JBPHH, HI 96860

2 Twice a month

(1st & 3rd week) M-F

0630-1500

TBD

Code 451

647 LRS

(Hickam)

135 A St., Bldg 2003

Hickam AFB, HI

96853

1 Twice a month

(1st & 3rd week) M-F

0630-1500

TBD

Code 454

647 LRS

(Hickam)

135 A St., Bldg 1072, Hickam AFB, HI

96853

2 Twice a month

(1st & 3rd week) M-F

0630-1500

TBD

Code 800

JPPSO

4825 Bougainville Dr., Bldg 2652

Honolulu, HI 96818

2 Twice a month

(1st & 3rd week) M-F

0630-1500

TBD

Code 441

PH Regional

Mail Center

1025 Quincy Ave., Bldg 479, JBPHH, HI

96860

6 Twice a month

(1st & 3rd week) M-F

0630-1500

TBD

3.7 SERVICE DELIVERY SUMMARY

TABLE B

Performance

Requirement

PWS

Paragraph

Method of

Surveillance

Frequency Performance

Threshold

Shred documents per a regular schedule into an unreadable and unreconstructable form.

Paragraphs

3.1 & 3.6

Visual inspection by TPOC

Random surveillance; no less than Monthly

99% delivery and compliance

Provide locked container for PPI and maintain these containers in good working condition.

Paragraph

3.2

Visual inspection by TPOC

Random surveillance; no less than Monthly

99% delivery and compliance

Provide all disposal services for the waste generated from shredding.

Paragraph

3.3

Visual inspection by TPOC

Random surveillance; no less than Monthly

99% delivery and compliance

4.0 QUALITY ASSURANCE

4.1 The Contractor is responsible for implementing and maintaining a Quality Control Plan

(QCP) that identifies and results in the correction of potential and actual problems. The QCP shall be implemented on the first day of contract performance and a copy of QCP shall be provided to the TPOC prior to contract performance upon request.

4.1.1 The QCP shall outline the Contractor’s plan to ensure the quality of deliverables to the

Government as outlined in this PWS. The QCP shall address what will be reviewed and shall outline actions to be taken by the Contractor, should the review(s) identify areas requiring remedial action.

4.1.2 The Contractor shall keep records of any inspections and corrective actions taken, as outlined in the QCP and shall make such records available to the TPOC upon request.

4.2 Periodic Progress Meetings: The TPOC and/or other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the TPOC will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government

5.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

5.1 GENERAL: The Government will not provide any material, services, equipment or facilities to the Contractor.

5.2 UTILITIES: None provided.

5.3 RECORDS, DOCUMENTS AND WORK PAPERS: None provided.

6.0 CONTRACTOR QUALIFICATIONS/REQUIREMENTS

6.1 Contractor shall have successfully provided document destruction services to other commercial businesses or Government agencies of similar size and scope in the last five years.

6.2 Security Requirements: U.S. or naturalized citizenship is required for facility and base access. A security clearance is not required to access the work area and to fully accomplish assigned work. The Contractor shall obtain base passes for employees and vehicles by the start of the period of performance.

6.3 Base Access: All Contractor personnel shall obtain access to the installation by participating in the Defense Biometric Identification System (DBIDS) or Navy Commercial

Access Control System (NCACS), as applicable. The Contractor shall furnish a completed

EMPLOYMENT ELIGIBILITY VERIFICATION (DHS FORM I-9) form for all personnel requesting badges. This form is available at http://www.uscis.gov/portal/site/uscis by searching or selecting Employment Verification (Form I 9). Immediately report instances of lost or stolen badges to the Contracting Officer.

DBIDS Program: DBIDS is an enterprise identity management and perimeter installation access control solution in which Contractor personnel who enroll, and are approved, are subsequently granted access to the installation for a period up to three years, or the length of the contract, whichever is less, and are not required to obtain a new pass from the Base Pass and Identification Office for each visit. There are no fees associated with obtaining a DBIDS credential. The Government performs background screening and credentialing.

Throughout the year the Contractor employee must continue to meet background and screening standards. Periodic background screenings are conducted to verify continued

DBIDS participation and installation access privileges. DBIDS access privileges will be immediately suspended or revoked if at any time a Contractor employee becomes ineligible.

DBIDS Credentials: Contractor employees shall furnish a completed copy of the SECNAV

5512/1 form to obtain the required background check and visit the local Navy Installation

Visitor Control Center to obtain a DBIDS credential once approved. The SECNAV 5512/1 form and additional information about DBIDS can be found at:

https://www.cnic.navy.mil/om/dbids.html. The Contractor may initiate the adjudication process when a background screen failure results in disqualification from participation in

DBIDS and the Contractor employees do not agree with the reason for disqualification. The

Contractor may also apply for a waiver when a background screening failure results in disqualification from participation in DBIDS. The Commanding Officer will be the final waiver determination authority.

The Contractor shall immediately collect employee DBIDS credentials and notify the KO in writing:

1.That an employee has departed the company without having properly returned or surrendered their DBIDS credentials.

2.That there is a reasonable basis to conclude that an employee, or former employee, might pose a risk, compromise, or threat to the safety or security of the installation or anyone therein.

DBIDS Paper Passes: In the event that a visitor, vendor, or Contractor employee elects not to participate in DBIDS, the individual will be issued DBIDS paper pass from the

Base Pass and Identification Office in order to access the installation. The time standard for the validity of a pass to access an installation will be not more than thirty (30) days and may be further restricted based on local policy or by Federal, DOD, Navy, and CNIC guidance. The Government will not be responsible for any cost or lost time associated with obtaining paper passes or added vetting or inspections incurred by non-participants in the DBIDS credentialing process.

7.0 PERSONNEL

7.1 The Contractor shall furnish sufficient personnel to perform all work specified within this

PWS.

7.1.1 The Contractor is required to comply with Public law 105-270, Section 5 (2)(A). This law states that contractors will not perform inherently governmental functions. Section 5(2)(A) of this Public law defines the term “inherently governmental function” as “a function that is so intimately related to the public interest as to require performance by Federal Government employees.” Per Section 5(2)(B), inherently governmental function s include management of

Government programs requiring value judgments, conduct of foreign relations, selection of program priorities, and the direction of intelligence and counter-intelligence operations. Per

Section 5(2)(C), inherent governmental functions DO NOT include, (i) gathering information for or providing advice, opinions, recommendations, or ideas to Federal Government officials or (ii) any function that is primarily ministerial and internal in nature.”

7.1.2 When performing work associated with this PWS, the Contractor shall make clear to all individuals they deal with that they are Contractor employees and not DOD personnel when working in any situation where their contractor status is not obvious to third parties. Contractor personnel shall be clearly identified (i.e. company shirt, pin, visible company ID, etc.) in a visible location as to who their employer is. All Contractor produced documents, and/or reports shall be suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

7.1.3 Contractor personnel shall not manage, supervise, direct, or task US military, DOD civilians or other personnel not associated with the Contractor while performing the tasks within this PWS.

7.1.4 Contractor personnel shall not establish an employee-employer relationship with the US

Navy under this PWS.

7.1.5 The Contractor shall not provide personal services to Navy personnel. If Contractor employees are directed by any government employee at any time to perform services not covered under this contract, the Contractor shall immediately notify the TPOC/ Alt. TPOC.

7.1.6 NORMAL HOURS: All required services herein shall be performed during the normal working hours of 0630 to 1500 hours, daily Monday through Friday, excluding federal holidays.

7.1.7 FEDERAL HOLIDAYS

New Year’s Day 1st of January

Dr. Martin Luther King’s Birthday 3rd Monday in January

President’s Day 3rd Monday in February

Memorial Day 5th Monday in May

Independence Day 4th of July

Labor Day 1st Monday in September

Columbus Day 2nd Monday in October

Veteran’s Day 11th of November

Thanksgiving Day 4th Thursday in November

Christmas Day 25th of December

If the federal holiday falls on a Saturday, the holiday is observed on the proceeding Friday. If the federal holiday falls on a Sunday, the holiday is observed on the following Monday

8.0 ENTERPRISE –WIDE CONTRACTOR MANPOWER REPORTING

APPLICATION

8.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for NAVSUP FLCPH via a secure data collection site. Contracted services excluded from reporting are based on Product

Services Codes (PSCs). The Excluded PSCs are:

(1) W, Lease/Rental of Equipment;

(2) X, Lease/Rental of Facilities;

(3) Y, Construction of Structures and Facilities;

(4) D, Automatic Data Processing and Telecommunications, IT and Telecom –

Telecommunications Transmission (D304) and Internet (D322) ONLY;

(5) S, Utilities ONLY;

(6) V, Freight and Shipping ONLY.

The contractor is required to completely fill in all required data fields using the following web address www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance during each

Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://doncmra.nmci.navy.mil.

http://www.ecmra.mil/ https://doncmra.nmci.navy.mil/

9.0 PERIOD OF PERFORMANCE:

Base Year 16 June 2020 – 15 June 2021

Option Year 1 16 June 2021 – 15 June 2022

Option Year 2 16 June 2022 – 15 June 2023

Option Year 3 16 June 2023 – 15 June 2024

Option Year 4 16 June 2024 – 15 June 2025

10.0 POINT OF CONTACT:

10.1 Technical POC (TPOC): TBD