Attachment 2 - Price Schedule and SOW Contract Janitorial Miami PPQ_Final.docx

Attachment 2: Price Schedule and Statement of Work

1.0 Price Schedule

The Contractor is responsible for ensuring completeness of quotations. The Government may evaluate solely on the information provided in the quotation. Quotations that include additional terms may be excluded from consideration. Alternate Pricing Schedules will not be considered. Quotations must include a price for all items in the solicitation to be eligible for award.

Contractor shall furnish all the needed personnel, supervision, transportation, material, equipment, services as described in the statement of work, to perform the required maintenance for the USDA, APHIS PPQ facility located in Miami, FL. All Pricing to including but not limited to: all direct costs, such as salaries, fringe benefits, licenses, taxes, insurance costs, materials, supplies and equipment, start‑up costs, indirect costs, overhead, general and administrative expense, profit, insurance, transportation, and training.

Base Contract Period: Base Period (Beginning 14 calendar days after the effective date of the contract and continuing for 12 months) Item Description of Service Quantity Unit Unit Price Total Amount

0001 Janitorial services in accordance 12 Month $ __________ $ __________ with the statement of work

Option Period One: 12 months Item Description of Service Quantity Unit Unit Price Total Amount

1001 Janitorial services in accordance 12 Month $ __________ $ __________ with the statement of work

Option Period Two: 12 months Item Description of Service Quantity Unit Unit Price Total Amount

2001 Janitorial services in accordance 12 Month $ __________ $ __________ with the statement of work

Option Period Three: 12 months Item Description of Service Quantity Unit Unit Price Total Amount

3001 Janitorial services in accordance 12 Month $ __________ $ __________ with the statement of work

Option Period Four: 12 months Item Description of Service Quantity Unit Price Total

4001 Janitorial services in accordance 12 Month $ __________ $ __________ with the statement of work

TOTAL for all periods $________________________

1.1 Schedule Notes

· Per FAR 52.222-41 the Service Contract Act applies to this contract. Contractors may be requested to provide proof that all contract employees are paid appropriately.

If the option period is exercised on the contract, each year a new wage determination will be obtained and provided to the contractor with the modification to exercise the option. In accordance with FAR 52.222-43, the contractor shall notify the contracting officer of any increase claimed under this clause within 30 days after receiving a new wage determination unless this notification period is extended in writing by the contracting officer.

SECTION 1. Statement of Work

C.1 CONTRACT TYPE AND TERM

The USDA, APHIS, International Services intends to award firm fixed price commercial services contract(s) for janitorial services for the USDA, APHIS, PPQ facility located at 6302 NW 36th St, Miami, FL 33122. The optional quantity line items are Firm Fixed Price Requirements Line Items.

The effective date is beginning 14 calendar days after the effective date of the contract and continuing for 12 months and shall be for a base period of one year with four (4) 12-month options to renew. The Contractor shall be notified by written notice within 60 days contract anniversary date, of the USDA’s intent to renew the contract. If the option periods are exercised by the USDA, the contract will expire five years from date of award.

C.2 SCOPE OF WORK

The purpose of this statement of work is to clearly outline the requirements of the janitorial service needed for our facility. Our goal is to ensure and maintain the cleaning of heavily trafficked areas. This facility is used frequently by many Government Agencies and other dignitaries for various meetings. It is essential that the facility be maintained in excellent condition as it reflects significantly on USDA-APHIS-PPQ.

The contractor shall provide all management, supervision, personnel, labor, tools and equipment necessary and shall plan, schedule and coordinate the effective performance of all janitorial services for the USDA APHIS PPQ, 6302 NW 36th St, Miami, FL 33122, 42,887 square foot, APHIS 1, two story facility: First floor consisting of tile; vinyl tile; finished cement; terrazzo floors; carpet; six restrooms, two of which contain six showers total and a dining area. The second floor includes; carpet; tile and two restrooms and a dining area.

Government Hours of Operations are Monday through Fridays 0600 to 2100 hours, and Saturday and Sundays from 0600 to 1630 hours. (Hours and days are subject to change with mission requirements). See Attachment 1 for details of building no. and description, type of services, and government operational hours.

Services are required six days a week: Monday, Tuesday, Wednesday, Thursday, Friday, and Saturday excluding official Government holidays. Services are also required on Saturday for the cleaning of the operational area. In some areas, due to the volume of personnel, type and hours of operation, or other considerations, cleaning shall be accomplished at days and times other than during normal operating hours The cleaning services must take place when there is either USDA administrative staff or security guards present at the facility. Therefore, the cleaning services generally take place between the hours of 3:00 p.m. – 8:00 p.m. on Monday – Friday and Saturdays 8:00 a.m.-12:00 p.m. The contractor shall be responsible for coordinating and scheduling services to ensure services are performed while either of these personnel are on site.

Holidays observed by the Government employees during the term of this contract are as follows: New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Juneteenth, Fourth of July, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day and Christmas Day.

The contractor’s employees are required to sign in and sign out daily in the Visitors Log located at the front desk in the main lobby, Card Access Keys and metal keys will be furnished for entrance to the facility of the APHIS 1 building and janitorial closets. Contractors are required to wear identifiable clothing and are required to visibly display Government issued IDs at all times.

The janitorial services shall be performed in such a manner that there will be minimal interruptions to or interfere with the normal operation of Government business on the premises.

Contractor employees shall ensure exterior doors are kept closed at all times while employees are working in the buildings and shall comply with facility security policies.

Contractor employees shall not allow any unauthorized person in the building. The Contractor shall not disturb or use equipment, office machines or Government supplies. Contractor employees shall not disturb papers on desks, open desk drawers or cabinets or use telephones or equipment provided for official government use. Employees will remove everything on their work desks, work stations, benches, near or behind microscopes, computers, computer screens, and printers to facilitate the janitorial employees to complete daily dusting on any work desk, work stations, cabinets, inspection tables and counters. If items are not removed from the desk, it will not be cleaned.

When a holiday falls on Saturday or Sunday, it is observed on the adjacent Friday or Monday, respectively.

When a Government facility is closed by the government during periods of inclement weather or for other reasons, such as administrative leave as a result of potentially hazardous conditions, such as fires, explosions, or other security level alerts, the Contractor shall not be allowed access. Payment of the Contractor shall be made for work stoppage due to inclement weather, and/or temporary closing of the Government facility during periods of inclement direction, and provide that the contractor pays the employees for those days.

1. DAILY SERVICES (Monday-Friday). These tasks will be done daily unless otherwise noted.

1. Trash Removal.

1. All areas, including the loading dock and the guard shed

1. This includes collecting debris generated from the inspections of cargo containers and trucks (i.e. broken seals, wood, plants part, leaves, twigs, etc.) on and off the loading dock.

1. Empty and disinfect waste receptacles on the loading dock and replace linings.

1. Replace trash liners

1. Trash liners in the area of Import Inspection (room 154), loading dock and the lab offices, including the Botanist office will be replaced daily

1. Trash liners in any other area of the building will be replaced if any liquid, stains or sticky substances are found on them.

1. Disinfection to clean inside and outside of waste receptacles Trash receptacles shall be disinfected when any sticky or unknown substance (liquid or stain) is observed outside or inside of it.

1. All Water Fountains.

Disinfect and clean all stainless steel (SS) surfaces removing all smudges and spots.

1. Employee lounge (1st floor and 2nd floor).

0. Empty trash containers and replace linings

0. Wipe clean entrance glass door (1st Floor) inside and out, including door frame

0. Clean and disinfect kitchen sinks and recycling counters

2. USDA employees will keep sinks free of dishes, utensils, glasses etc. Contractor is not expected to wash and clear dishes.

0. Wipe down back splash of wall of lunch rooms sinks and recycling counters

0. Disinfect counters

0. Disinfect chairs, seats and backs (As needed)

0. Disinfect dining tables

0. Dust mop floors with chemically treated dust mop and under tables

0. Mop floors and under tables

0. Fill dispenser with paper towels

0. Fill soap dispensers

0. Remove and clean any spills, stains or debris from the top and bottom of cabinet doors

Note: Contractor shall not use the same mop used to clean restrooms floors to clean all other floors of the facility. Mops and chemical treated dust mops shall be maintained, changed weekly and properly disinfected on regular basis. Moping water shall be changed before proceeding to a new facility section (i.e. laboratory/1st floor officer/supervisor offices, lounge rooms/hallways, inspection area/halls, etc.)

1. All offices (1st and 2nd floors)

0. Empty trash and replace liners

0. Dust mop floors with chemically treated dust mop and under desks

0. Mop vinyl tile floors and hallways and under desks (all tile offices)

0. Clean all stainless steel door handles and push bars removing all marks and smudges.

0. Clean all glass doors inside and out (1st and 2nd floors)

0. Remove any spider webs Wipe clean all window sills

0. Vacuum all carpeted areas including offices and under the desks- This task needs to be done twice per week or as needed.

1. Reception area

1. Empty trash and replace linings

1. Sweep and mop area, and under reception desk

1. Clean stainless steel surfaces to clean and remove smudges, soil, fingerprint, etc.

1. Inspect the immediate area inside and outside the entrance (North and East) on a daily basis removing debris and trash, etc.

1. Clean entrance glass doors and side glass panels next to the doors inside and out

1. Laboratory (all Rooms # Main Rm 136, 129a, 129b, 129c; 130, 131, 132, 133, 134, 135, 136, 137, 138, 139, 140, 142, 145)

0. Empty trash and replace linings

0. Trash liners in all laboratory offices (Rooms 129 thru 145) shall be replaced daily

0. Collected refuse shall be stored in plastic bags; removed from the building and placed in the furnished international garbage container

0. Fill dispenser with paper towels

0. Fill soap dispensers

0. Dust mop floors with chemically treated dust mop and under desks

0. Sweep and mop floors and under desks

0. Clean and disinfect stainless steel surfaces removing all smudges and marks

0. Vacuum all carpeted offices and under the desks twice per week or as needed

0. Clean and disinfect sinks

0. Supply paper towel for each sink (3 )

0. Disinfect and clean all stainless steel soap and paper towel dispensers removing all residue of soap, fingerprint and water marks, and smudges

0. Clean sink stainless steel fixtures and door handles removing all marks and smudges

0. Clean side glass panels next to the door inside and out and lab slider windows twice a week

0. Wipe clean all identifiers and office windows and door sills twice per week of identifier offices

1. Inspection Area

1. Empty trash and replace linings

0. Trash liners found in the entire inspection area shall be replaced daily

0. Collected refuse shall be stored in plastic bags; removed from the building and placed in the furnished international garbage container

1. Dust chairs, seats and backs to remove debris, dust particles

1. Dust mop floors with chemically treated dust mop and under inspection tables and counters

1. Mop floors and under inspection tables

1. Clean stainless steel sinks removing all water marks and smudges

1. Dust all inspection tables ( top and bottom)

1. Dust behind the areas of microscopes, computers, screen and printers, USDA will assist in the move make room for this to be accomplish

1. Fill dispensers with paper towels

1. Fill soap dispensers

1. Disinfect and clean stainless steel inspection tables tops and bottom shelves removing all debris, marks and smudges

1. Clean dispensers (paper and soap) to remove dust, soap scum, and water marks along with any fingerprint smudges

1. Dust and wipe clean exterior of the Bio Safety hood unit and glass door

1. Tile and finished concrete. The contractor will remove, sweep and mop the area where the twelve (12) 10’ x 3’ anti-fatigue mats are situated at the Inspection Area (Rm 154) at days/times identified on Attachment 1, page 9 (M W F each week).

7. The next day, PPQ employees shall reposition anti-fatigue mats after the sweeping and mopping has been completed.

1. Guard Shed (West Gate Entrance – 85 Sq. feet)

0. Empty trash and replace linings

0. Sweep and mop and under counter

0. Police area outside the guard shed

0. Remove spider webs around corners and edges of the guard shed and doors if found.

1. Floors

1. Carpets- All carpet areas, including carpeted offices shall be vacuumed twice per week or as needed.

1. Terrazzo/Elevator Floor (including Lobby Stairs)

1. Sweep clean daily

1. Mop on a weekly basis *See Attachment 3 for Terrazzo Floor Recommendations from The National Terrazzo & Mosaic Association

1. Vinyl Tiles Floors (rooms)

1. Sweep clean and mop daily

1. Spray buff bi-monthly

1. Tile and finished concrete (rooms)- Sweep clean and mop daily

1. Corners and wall/floor edges.

10. These areas shall be free from dust, dirt, smudges, and free residues.

10. Sweep and wipe clean

1. Entrances

11. The employee side entrance door, frame and side glass panel shall be cleaned in both sides to remove fingerprints, dust and soil; wipe clean metal surfaces.

11. The area immediately outside and inside the entrance shall be cleaned of debris.

1. General Spot Clean Perform spot cleaning on a daily basis. Spot cleaning includes, but it is not limited to cleaning smudges, fingerprints, marks, streaks, spills, etc. from washable surfaces or all walls, partitions, doors, door guards, handles, push bars, kick plates, light switches, fixtures, under the steadfast policy, any rejection or non-acceptance will require a turnaround response from the contractor within 24 hours.

1. All Restrooms/Locker rooms.

0. Sweep and mop

0. Contractor shall not use the same mop used to clean restrooms floors to clean all other floors of the facility

0. All restrooms shall have a clean appearance and be odor-free.

0. Fixtures (i.e. soap and towels dispensers, door handles, faucets) shall be disinfected and cleaned removing all film, smudges and marks; partitions free of dust.

0. Clean and disinfect surfaces of sinks, toilet bowl, urinals, lavatories, dispensers, plumbing fixtures, back splash tiles of walls

0. Sweep and mop floor

0. Stock restrooms supplies in their dispenser (toilet paper, soap, paper towels, seat liners)

0. Empty all trash receptacles and replace liners

0. Empty sanitary napkin dispenser in female room and replace liners

0. Wash and clean mirrors with glass cleaner

0. Clean dispensers (paper, sanitary napkins and soap) to remove dust and soap scum, including mirror frames, and bathroom fixtures

0. Spot clean stall doors inside and out

1. Conference Rooms/Training room

1. Disinfect and Clean conference room tables, podium and counters top to remove stains, smudges, soil, fingerprints; the wood polish recommended by the manufacturer and will be provided by USDA

1. Vacuum carpet (Twice per week or as needed)

1. Empty trash and replace liners as needed

1. Dust and wipe clean tables, wood cabinets and podium

1. Disinfect and clean double doors handles of conference room

1. Clean main entrance glass door of Room 201, inside and out

1. Training room, wipe clean tables

1. Wipe clean all chairs and back (Twice per week or as needed)

1. Push chairs back to proper position at the table

1. Elevators

0. Clean elevator walls and doors; clean stainless steel door, to remove smudges, soil, fingerprints, etc.

0. Clean elevator threshold

1. Room 151 (Approx. 2,000 Sq. Feet) Operations Area Daily Services (MONDAY-SATURDAY) THESE TASKS WILL BE DONE DAILY UNLESS OTHERWISE NOTED

0. New Operations Office

1. Dust mop floors and under desks with chemically treated dust mop.

2. Mop vinyl tile floors and under desks. (All Tile Offices)

3. Clean all stainless steel door handles and push bars removing all marks and smudges.

4. Clean all glass doors inside and out.

5. Remove any spider webs. Wipe clean all window sills.

6. Dust chairs, seats and backs to remove debris, dust particles.

7. Empty trash and replace liners.

1. Room 154 (Restricted area, 1740 Sq. Feet)

17. Sweep

0. This includes collecting debris, trash, leaves, wood, plants part, leaves, twigs

1. Lobby Stairwells (Terrazzo stairs)

1. Sweep and mop inside stairwells and landings

1. Sweep and mop stairways

1. Clean stairway metal handles

1. Clean glass stair partitions with glass cleaner to remove smudges, soil, fingerprints *See Attachment 2 for Terrazzo Floor Recommendations from The National Terrazzo & Mosaic Association

1. New Waiting Area

19. Dust mop floors and with chemically treated dust mop.

2. Mop floors 2 X week.

3. Clean all stainless steel doors including handles and push bars removing all marks and smudges.

4. Wipe down tables

5. Clean water fountain.

6. Wipe down chairs when needed.

7. Empty trash and replace liners.

1. Corridor Room 147

20. Dust mop floors and with chemically treated dust mop.

2. Mop floors 2 X week.

3. Clean all stainless steel doors including handles and push bars removing all marks and smudges.

4. Empty trash and replace liners.

1. WEEKLY SERVICES – once per week unless otherwise noted

1. Recycling cabinets and bins

0. Bag all recyclables from cabinets, shredders, baskets and bins; set them next to the cabinet or inside the large blue recycle bins for USDA disposal

0. Remove recycling bins from cabinets to sweep and mop

0. Clean, wash and disinfect recyclables containers

0. Replace recyclable container liners

0. Wipe and clean all recyclable counters, counter tops and bins

1. Terrazzo/Elevator Floor

1. Mop on a weekly basis (See Attachment 3 for Terrazzo Floor Recommendations from The National Terrazzo & Mosaic Association)

1. Restrooms and showers

2. Disinfect surfaces of partitions, stalls, stall doors, entry doors, (including handles, kick plates, ventilation grates, and metal guards, etc.)

2. Showers, wipe down walls and inspect grout on walls to be free of dirt, scum, mildew and residues

2. Roto wash or rotary scrub floor tiles and finish restroom floor with a commercial mildew retardant spray

2. Clean and disinfect shower floors

1. Maintenance Office (Room 155, Sq. Feet 625 – Restricted area) and West main entrance ramp

1. Sweep and mop

1. Clean glass panels inside and out

1. Dust and wipe desk

1. Remove trash and replace liner E. Gym

1. Empty all trash container and replace liners

1. wipe down all exercise equipment

1. Sweep floor

1. Dust ping pong table, exercise equipment

1. Clean and disinfect exercise and workout benches.

1. Clean mirror with glass cleaner to removed dust, fingers prints, and smudges

F. New Operations Area/ TCFD A. Recycling cabinets and bins

1. Bag all recyclables from cabinets, shredders, baskets and bins; set them next to the cabinet or inside the large blue recycle bins for USDA disposal.

2. Remove recycling bins from cabinets to sweep and mop.

3. Clean, wash and disinfect recyclable containers.

4. Replace recyclable container liners.

5. Wipe and clean all recyclable counters, counter tops and bins.

1. Three Times Per Week

1. Dusting

3. All areas up to 72” (inches) shall be dusted, this includes bulletin boards, insect cabinets, doors frames, refrigerators, vending machines, top of office cabinets, window sills

3. All horizontal, vertical ledges and surfaces such as; moldings, window ledges, door frames. (Dusting only; cleaning smudges or spills not included)

3. All offices (1st and 2nd floors) including top desk cabinets, and wipe clean doors

3. All work desks, benches, cabinets, phones, faxes, printers, copy machines and high and low to reach areas; behind computers, screens, faxes and phones Note: Employees will remove everything on their work desks, work stations, benches, near or behind microscopes, computers, computer screens, and printers to facilitate the janitorial employees to complete daily dusting on any work desk, work stations, and counters.

3. All air vents

3. The base of lounge rooms tables (1st and 2nd floor)

3. Dust and wipe clean exterior of the microwave ovens

3. Baseboard

3. Vending machines

3. Lockers and tops

3. Tables legs, rungs, ledges, and low to reach areas

1. Laboratory

1. Dust work benches, specimen collection cabinets, high, low to reach areas windows sills, and behind computers, screens, faxes, and phones

1. Dust tables legs, rungs, ledges, and low to reach areas

1. Clean glass cabinet doors with glass cleaner

1. Wipe clean wood cabinets doors top and bottom of all lab work stations

1. Spot clean all laboratory windows and doors

1. Offices

2. Offices (see below), interior glass windows and window sills shall be clean on the inside to remove dirt, fingerprints, dust, etc.

0. Rooms 205, 208, 210, 211, 213, 214, 216, 217, 218, 219

1. Miscellaneous

1. Corners and lights must be checked for spider webs (interior of facility and loading dock area) , spider webs will be removed

1. Vacuum all carpeted areas twice per week or as needed.

1. Wipe down chairs in both Employee lounges

1. New Operations Area

A. DUSTING

1. All work desks, benches, cabinets, phones, faxes, printers, copy machines, and high and low to reach areas; behind computers, screens, faxes and phones.

2. All areas up to 72” (inches) shall be dusted, this includes bulletin boards, door frames, top of office cabinets, window sills.

3. All horizontal, vertical ledges and surfaces such as; moldings, window ledges, door frames.

4. All air vents.

5. Baseboards.

1. MONTHLY SERVICES – work to be performed on Saturdays from 8:00 am -12:00pm

0. Refrigerators

1. Clean exterior of stainless steel refrigerators (all units, 1st and 2nd floor employee lounge rooms and laboratories)

1. Clean top of all refrigerators

1. Sweep and mop under and behind refrigerators

1. Interior of the refrigerators cleaned and disinfected once a month; USDA employees before the scheduled cleaning day will removed everything from the inside of the refrigerator in the lounge rooms (1st and 2nd floor) to facilitate and expedite the interior cleaning

1. Wipe and clean exterior of all vending machines

0. East and North Emergency exit stairways

0. Sweep

0. Clean glass panel inside and out

0. Carpet floor mats

1. Carpet floors mats throughout the facilities shall be vacuumed and shampooed

0. Guard Shed

0. Clean guard shed glass panels

F. Loading dock (7,971 Sq. Feet)

1. Power scrub wash entire loading dock

2. Blow debris from side access ramps

0. CITES Holding Area (Room 156, 162 Sq. Feet – Restricted Area)

1. This include collecting debris, plants part, leaves, and twigs

1. Sweep and spray wash area

1. Bi Monthly (Twice per month)

1. Vinyl Tile Floors in offices, lunch rooms and file room, 1st and 2nd floor hallways

0. Spray buff

4. NEW OPERATIONS AREA

A. Vinyl tile floors

1. Spray buff

1. BI ANNUAL SERVICES - every 180 days This work unless specifically indicated is to be performed on Saturdays after 1630, end of regular daily operations.

1. Carpet Shampoo Cleaning (can be performed on the administrative area starting at 0800 am, all other areas after 1630)

1. All carpeted areas shall be deep cleaned

1. The contractor shall perform this activity on Saturdays upon scheduling arrangements made with the government COR.

1. The COR will complete a quality assurance inspection report upon completion of task.

1. Vinyl Floors

1. Strip and wax labs, restrooms, offices, lunch rooms, halls and entrances, 1st and 2nd floor hallways;

1. Any excess wax residues and particulates on baseboards and walls, desk and equipment during strip and wax process shall be removed.

1. Restrooms and showers

1. Grout on shower tile walls and floors shall be free of dirt, scum, mildew and residues (detailed cleaning)

1. Terrazzo and Elevator Floors

1. Strip and wax

1. Any excess wax residues and particulates on baseboards and walls, desk and equipment during strip and wax process shall be removed.

*See Attachment 2 for Terrazzo Floor Recommendations from The National Terrazzo & Mosaic Association

1. Dusting

4. All areas higher than 72” (inches) shall be dusted, all horizontal, vertical ledges and surfaces such as; moldings, window ledges, door frames.

1. New Operations Area

5. Vinyl floors

1. Strip and wax offices.

2. Any wax residues and particles on baseboards and walls, desks, and equipment during strip and wax process shall be removed.

B. Dusting

1. All areas higher than 72” (inches) shall be dusted, all horizontal, vertical ledges and surfaces such as; moldings, window ledges, door frames.

1. Facility Defects

The contractor shall report non-emergency facility defects (dripping faucet, loose window screen, graffiti, permanent stains, etc.) in writing to the COR by the end of the work shift. Emergency facilities' defects (broken water pipes, gas leaks, etc.) shall be reported verbally to the COR or TPOCs immediately after discovery to ensure the government facilitates repairs.

1. Furnished Supplies, Materials, Equipment and Utilities

1. The contractor shall furnish uniformed personnel, all materials, including power scrubber, blower, vacuum bags, cleaning cloths, mops, and equipment necessary for the performance of the work under contract.

The contractor shall supply all janitorial consumables including:

1. Plastic trash can linings of various sizes

1. Single-ply toilet tissue

1. Paper hand towels of proper size for all areas

1. Soap

1. Toilet seat liners

1. Cleaning supplies

1. Wet floor warning signs

1. Restroom being serviced/do not enter signs

1. Must supply copies of the MSDS as applicable of cleaning chemicals to the Facility Manager

1. The Government shall provide a locked area for the contractor supplied power scruber and blower and 2 closets for cleaning supplies and consumables.

0. Definition of Types of Services

Designated Type of Service Type I Services: Janitorial services of this type are generally in these critical areas, i.e., biological laboratories, fumigation control room, Vacuum Chamber area, the maintenance office, CITES room and the holding area; and due to the nature of the work performed in these areas, the work schedule may be interrupted and/or changed many times to achieve the desired disinfection requirements. It may be necessary to do repetitive tasks, as well as extremely detailed cleaning.

Type II Services: Janitorial services of this type are rendered in public restrooms, dining facilities, corridors, ramps, walkways, footpaths, stairwells, elevators, lobbies, and entranceways. The contractor shall perform steadfast policing of public restrooms, corridors, ramps, walkways, footpaths, stairwells, elevators, lobbies, and entranceways.

Type III Services: Janitorial services of this type are rendered in administrative areas and offices.

Type IV Services: Janitorial services of this type are rendered an internal emergency. This could be a flood, natural disaster or any other type of emergency cleaning need.

1. Quality Assurance Contractor performance shall be monitored throughout the period of the contract, and shall be measured based on conformance with contract terms and conditions as well as the quality of service provided.

1. Quality. Meeting or exceeding contract requirements. Quality is measured by the contractor’s compliance with contract standards or service outputs.

1. Quality Assurance. The Contractor shall maintain an adequate inspection system and perform such inspections as will ensure that the work performed under the contract conforms to contract requirements. The Contractor shall maintain complete inspection records and make them available to the Government.

1. Quality Assurance Plan (QASP) If there are performance issues and if services are not being performed in accordance with the Statement of Work, the Government and the contractor will work together to draft a quality assurance plan to monitor performance.

A. If there are performance issues that require a quality assurance plan, the Quality Control Inspector (QCI) must submit weekly inspection lists to the Contracting Officer and COR. The contractor shall provide the inspection report to the Government the same day that the inspection took place. .

0. Government inspections shall take place monthly., to compare contractor’s performance to contract requirements. Best efforts will be made to inspect the work within 2 hours of completion.

0. A copy of the completed inspection reports by the contractor and the Government shall be provided to the Contracting Officer until such time as deemed not required.

0. When the contractor’s performance does not meet contract requirements or is not performed in accordance with the approved work plan, or is not performed in accordance with the standard specification or was not performed within the allowed time frame or is not completed in its entirety, it will be considered to be defective and will be reperformed.at no additional cost to the Government. When the defects in services cannot be corrected due to circumstances, the Government may (1) require the contractor to take necessary action to ensure that future performance conforms to contract requirements and (2) reduce the payment to reflect the reduced value of the services performed. The Government may exercise appropriate contractual remedy (i.e. termination) should the contractor fail to promptly take the necessary action to ensure future performance is in conformity with contract requirements.

0. The Contractor shall be required to correct/eliminate any defects in Type I Services within twenty (60) minutes from receipt of oral or written notification.

All customer complaints will be reviewed and responded individually by the COR or their designee. The contractor shall correct/eliminate any deficiencies in Type II, and III, Services in 24 hours. Notification of deficiencies of this type begins when written notification is issued to the contractor. Time of notification and correction of all applicable deficiencies shall be entered on all Government documents and retained in the contract file. The Government will re-inspect work designated for re-performance.

C.3 CONTRACTOR LIABILITY

The contractor shall be liable for any damages, losses, or injuries to people, property or animals that may occur as a result, directly or indirectly, from its work performed while under contract with USDA. The contractor shall immediately notify the COR and/or the designated Technical Representative of any damages, losses, or injuries occurring during the performance of the contract.

C.4 GOVERNMENT ROLES

The USDA, APHIS, PPQ shall designate a local Contracting Officer Representative(s) (COR) or a Technical Representative (TR) to work with the Contractor(s) to coordinate all aspects of this contract. The Representative(s) name for the contract will be provided at contract award.

The COR or TR will perform frequent random inspections of the facilities to monitor compliance with the contract terms and conditions. Noncompliance of the terms and conditions of the contract will be handled in accordance with FAR 52.212-4.

C.5 Selection of Cleaning and Paper Products The Contractor shall ensure that all cleaning solutions shall be used in strict conformance with the product's Environmental Protection Agency (EPA) and state requirements. All manufacturers' instructions and recommendations for the use of cleaning solutions shall be strictly followed. In addition, the contractor shall comply with all federal, state, or local laws and regulations concerning the use, storage, and disposal of hazardous materials. The contractor shall minimize the use of harsh chemicals and the release of irritating fumes.

The USDA is mandated by legislation and executive order to purchase products that are good for the environment. Below are minimum requirements for paper products, industrial wipes and trash liners that must be used by Contractors in a USDA service contract. The successful Contractor will be required to meet or exceed the below-listed mandatory environmental- prefer ability criteria. The offered products must meet requirements as stated below:

a. Disposable paper products: The disposable paper products must contain at least 100% recovered materials and 30% post-consumer product and manufactured without the additional use of elemental chlorine or chlorine compounds.

b. Plastic trash bags: Plastic trash bags and other liners with a minimum of 30%·post-consumer recycled content.

c. General purpose industrial wipes: The general purpose industrial wipes must contain at least 100% recovered materials and 40% post-consumer content.

d. Cleaning fluids: Cleaning products shall have highest percentage of bio-based products practicable. The cleaning fluids must be in accordance with Colorado Code of Regulations low VOC cleaning products OR Green Seal Standard GS-37 approved.

C.6 FEDERAL REQUIREMENTS

1. All chemicals used will be those commercially available which meet Federal, state, and local codes.

2. The Contractor shall use green cleaning products made with bio-based materials and or recycled materials to the greatest extent possible.

3. Preference should be given to concentrated cleaning chemicals which use ecologically sound packaging and are phosphate-free, non-corrosive, non-flammable, and fully biodegradable.

4. The Contractor will take every precaution to ensure that only safe products are used. Information can be obtained from Federal, state, and local agencies concerning the safety of chemical cleaning materials.

5. Contractor will provide COR with Material Safety Data Sheets (MSDS) as specified in this contract and keep the sheets current for any product that is used in this contract.

6. The Contractor shall use paper products and trash can liners that meet the requirements as described above.

C.7 DEFINITIONS

Green Cleaning: A planned and organized approach to cleaning that is designed to protect the occupants ' and workers' health, while at the same time reducing the impact on our environment. Green Cleaning affects all aspects of cleaning to include: stewardship; communication; the selection of cleaning chemicals, janitorial equipment, paper and supplies; plus the procedures and methods in which the cleaning is accomplished, pollution prevention strategies, and other opportunities that when used reduce the impact when compared to traditional cleaning procedures and practices.

Environmentally Preferable: Means products or services that have a reduced effect on human health and the environment when compared with competing product s or services that serve the same purpose.

C.8 SAFETY AND SECURITY REQUIREMENTS

All persons employed in the work, while on the premises, shall comply with all building regulations. Contract employees shall wear a USDA issued contractor badge at all times while at the USDA facilities.

Contract employees shall display the badge to USDA personnel while at the USDA facilities. Under no circumstances will contract employees abuse the authority of the badge.

The contractor and contractor employees are responsible for safeguarding all government property provided for use. The contractor shall establish a method to safeguard and ensure that all card keys/keys, badges issued are not lost or misplaced and are not used by unauthorized persons. Keys shall be used only by authorized contractor personnel for contract related purposes. At the end of the contract period, all keys shall be returned to the Government contact person. Keys issued to the Contractor by the Government shall not be duplicated. The Contract manager shall ensure that all badges are returned upon termination of employment or at contract end. The Contractor shall report the occurrence of any lost or stolen Government property immediately to the designated Government contact person. If a key is lost, the lock will be replaced by the Government and the cost deducted from monies due to the Contractor. If the master key is lost or duplicated, the Government will replace all locks and keys for that system.

The contractor shall not employ persons for work on this contract if such employee is considered by the contracting officer to be a potential threat to the health, safety, general well-being or operational mission of Marketing and Regulatory Programs and its population. The contractor shall exercise due diligence in assuring that only trustworthy and reliable persons are allowed to enter the building and that each such person shall have had the Tenant 's rules and regulations reviewed with them regarding the security of Tenant's property .

Due to the nature of work under this contract, it is required that the contractor personnel working under this contract at the USDA facility are subject to satisfactory completion of a background investigation conducted by the Federal Protective Service (FPS). In accordance with USDA regulations, a Basic Law Enforcement background investigation is required prior to starting work under this contract as well as maintaining it throughout the duration of the contract. The contractors will be required to complete the background investigation forms and submit them to the program contact person for submission to the FPS office responsible for processing the background investigations. The USDA APHIS will be responsible for paying for these background investigations.

During the performance of janitorial work herein, the Contractor shall take all reasonable precautions to guard the secrecy of the Tenant's records and information, shall limit access to records and information of the Tenant to authorized employees or agents of the Contractor only, and shall inform all such authorized personnel of the confidential nature of records and information of the Tenant and of the applicable laws regarding security of communication.

ALL CLEANING SUPPLIES WILL BE PROVIDED BY THE VENDOR

In accordance with the Federal Acquisition Regulations (FAR), The Cleaning Contractor can be terminated for default of the terms of this contract or by cause.

C.9 Bio-Based Products

Executive Order 13423 and Executive Order 13514 require the Federal government to use biobased products and to make its facilities sustainable. There is also a procurement preference for biobased products if they are comparable in price, performance, and availability. Green cleaning, also known as green janitorial or custodial service, is an approach designed to protect the occupants’ and workers' health and reduce the impact on the environment, while delivering service comparable to, or better than, traditional cleaning methods. However, unlike a traditional cleaning program, a green janitorial program goes beyond simple appearances to focus on human health and environmental impacts. Green cleaning includes recycled content and bio-based products, and products and services that minimize the use of energy, water, and other resources.

Green cleaning products are products that perform the same functions as conventional cleaning products but are lower emitting, less toxic, biodegradable, and environmentally safer. They include all-purpose cleaners, sanitizers, deodorizers, glass cleaners, carpet cleaners, hand soap, laundry detergent, bathroom cleaners and many other commonly used janitorial products. The use of green cleaning products will improve indoor air quality and working conditions by removing a major source of potential exposure to toxic and irritating chemicals, while providing effective and cost competitive cleaning solutions. There are many manufacturers of green cleaning products and they are widely available. USDA’s green cleaning product program also includes regularly vacuumed entrance mats and sidewalk cleaning to reduce introduction of dirt thus reducing the need for cleaning chemicals and isolated janitorial closets for the storage of chemicals to reduce employee exposure to fumes.

Green cleaning products include concentrated cleaning chemicals that use ecologically sound packaging; are phosphate-free, non-corrosive, non-combustible, non-poisonous, non-reactive, and non-aerosol; contain no carcinogens, mutagens, or ozone-depleting substances; and are biobased and fully biodegradable. Concentrates are preferable to ready-to-use products and should be used wherever possible. Furthermore, dilution control equipment should be employed to ensure correct dilutions of concentrates and to protect workers from exposure to concentrated chemicals. Follow manufacturers’ label instructions. Language for custodial contracts can be found at http://www.usda.gov/procurement/programs/biobased/CustodialJanitorialFY08.pdf.

In addition to biobased content, preference should be given to cleaning products that meet the following Green Seal Standards: GS-37 for Commercial and Institutional Cleaners for those product categories covered by this Standard and GS-34 for Degreasers. (http://www.greenseal.org/FindGreenSealProductsandServices.aspx?vid=ViewProductDetail&cid=0&sid=23 ). Many cleaning products found in the BioPreferred catalog also meet Green Seal specifications.

For general information on the BioPreferred program, contact BioPreferred@dm.usda.gov

For specific information on product category designations, the web-based BioPreferred catalog, or the "USDA Certified Biobased" label, contact:

USDABioInfo@iastate.edu Phone: 1-877-251-6522 BioPreferred® http://www.biopreferred.gov/ The BioPreferred program’s Postal Service Mailing address is:

USDA's BioPreferred program Reporters Building 300 Seventh Street, SW Suite 361 Washington, DC 20024

C.10 Background Investigations

A. In accordance with the USDA regulations, a Background Investigation of the janitorial personnel is required prior to starting work under this contract as well as maintaining it throughout the duration of the contract. Prior to start of work, the CONTRACTOR shall provide only fully qualified and properly cleared personnel for the work to be performed under this SOW. The contractor shall, through their own internal background investigation protocol and pre-employment investigation, ensure that each contractor employee submitted for a background investigation is reasonably expected to receive a favorable adjudication of their respective investigation.

B. The USDA, APHIS will pay for the required background investigation. The government shall have and exercise full and complete control over granting, denying, withholding, or termination the background investigation clearance for employees.

C. All contractor personnel that will have access to the APHIS, PPQ facility will be required to have, at Low Risk, NACI Background Investigation (BI) with no less than favorably adjudicated results. Once approved and working at the facility, the contractor personnel shall not be removed or diverted from the site without prior notification to the PPQ facility representative or the designated COR.

D. The contractor shall not employ persons for work on this contract if such employee is considered by the Contracting Officer Representative or Technical Representative or Contracting Officer to be a potential threat to health, safety, general well-being or operational mission of USDA and its employees. If the contracting officer finds a prospective employee to be unsuitable for his or her assigned duties, the contractor will be advised immediately that such employee cannot continue to work or be assigned to work under the contract.

E. The Contracting Officer Representative will assist the contractor, where practical, with the background investigation process and the associated paperwork. Where necessary they will provide contractor information to the security personnel and provide information and documents to the contractor.

(a) Contractors shall comply with the personal identity verification (PIV) policies and procedures established by the AGAR Advisory No. 81, Revision 03 dated July 19, 2010 – Common Identification Standard for Contractors. In addition, procedures to be followed by contractors and contractor employees are specified in the Departmental Regulation and Departmental Manual (DM) 4620-002. Copies can be downloaded from the website at http://hspd12.usda.gov (b All background investigations or clearances must be completed one week prior to commencing work. Where this is not practical and the prime or subcontractor requires intermittent access to federally controlled facilities or are under the aggregate 180 day limit, a temporary guest ID badge will be issued and/or such personnel may be under constant supervision and their access to areas or data may be more restricted. Contractor employees who will NOT have routine unaccompanied physical access to a Federally-controlled facility and/or routine unaccompanied access to a Federally-controlled information system may be excluded from coverage by AGAR Advisory 81 based on the LincPass Distribution Risk Assessment. The LincPass Distribution Risk Assessment will be conducted by a USDA Sponsor for contract personnel (Contracting Officer’s Representative, or other Government designated program/project officers) as part of the PIV II registration, identity proofing, and credential issuance procedures.

(c) The Contractor shall provide to the USDA PIV Sponsor and the Personnel Security Specialist listed below, a list of all contractor and subcontractor employees full name, job title, employer (prime or subcontractor), contract number, performance period and/or the days employee is expected to be on-site for base year and each period of performance, if applicable, and information on OPM’s background investigation or clearance conducted by the prime or subcontractor and that contractor employees pass the background check.

(d) The Contractor shall take full responsibility to ensure that prime and subcontractor employees who require routine, long-term physical access to federally controlled facilities and logical access to Federally controlled information systems except for "national security systems" as defined by 44 U.S.C. 3542(b)(2), are required to complete and submit HRO 1197, Contractor Supplement and the AD-1197, Request for USDA Identification (ID) Badge, along with copies of two identity source documents (one being a photo ID) and two completed fingerprint cards (FD-258 attached), to the following. You can obtain these forms and further guidance from the Personnel Security Specialist who oversees the investigation process for contractors:

F. For further information and reference on the USDA personnel security requirements please see the document entitled Agar Advisory 81 entitled “Common Identification Standard for Contractors” at http://www.dm.usda.gov/pdsd/bulletin04-02.pdf

C.11 Secure Facility

The USDA APHIS Plant Protection Quarantine (PPQ) is a secure facility. Contractors must be escorted at all times while on site. Contractors must provide photo ID and sign in/sign out when entering/leaving the facilities at all times.

C.12 Safety and Security Requirements

During the performance of work herein, the contractor shall take all reasonable precautions to guard secrecy of the tenant’s records and information, shall limit access to records and information of the tenant to authorized employees or agents of the contractor only, and shall inform all such authorized personnel of the confidential nature of records and information of the tenant and of the applicable laws regarding security of communication.

C.13 Quality Control:

The contractor shall appoint a competent, experienced, and knowledgeable point-of-contact (POC), Supervisor, who shall independently manage, supervise, and act as a representative of the contractor for coordination of all work assignments required under this contract.

The Contractor shall maintain an adequate inspection system and perform such inspections as will ensure that the work performed under the contract conforms to contract requirements. The Contractor shall maintain complete inspection records and make them available to the Government. See FAR clause 52.246-4 -Inspection of Services - Fixed-Price.

Should the contractor fail to successfully perform any of the cleaning deliverables outlined in this SOW, the contractor shall re-perform at no cost to the government. If failure to perform continues, and the contractor does not maintain a consistent corrective action, the Government may require the personnel to be removed from the site or termination of the contract.

C.14 COR/CO Personnel:

The COR is responsible for monitoring the performance of work under this Contract and is the local Government contact.