Attachment 2 Performance Work Statement Janitorial Services.docx

US Department of Agriculture (USDA)

Performance Work Statement

Contents

Project Title Janitorial Services, USDA, ARS. PWA, U.S. Salinity Laboratory, Riverside, CA 92507 - Base Year + Four Option Years.

General Information

1.0 Background and Purpose

This is a non-personal services contract to provide janitorial services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Contract service providers must be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor must provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform janitorial services at the US Salinity Laboratory (USSL) as defined in this Performance Work Statement (PWS), Part 3 Specific Tasks. The Contractor must perform to the standards of this PWS. All performance times referred to in this PWS are calendar days, unless otherwise specified.

2.0 Definitions

USDA – United States Department of Agriculture ARS – Agricultural Research Service PWA – Pacific West Area USSL – U.S. Salinity Laboratory PWS – Performance Work Statement

Contractor Requirements

3.0 Technical Requirements / Tasks

Services:

A) Offices/Conference Rooms (2)/Library Twice Weekly:

--Vacuum carpeted offices. Sweep offices with vinyl flooring, removing debris from corners and behind doors. Remove cobwebs from corners (high and low) with duster or another soft tool.

--Empty wastebaskets. Replace can liners only as needed.

--In conference rooms and library, wipe tabletops.

B) Hallways Twice Weekly:

--Vacuum carpeted hallways (Lobby “mid” Level).

--Sweep debris and cobwebs from edges and corners of vinyl and concrete floors, then dust mop (upper and lower levels of main building, headhouse and shop).

--Polish and disinfect drinking fountains.

Once Weekly:

--Wet mop vinyl floors (excludes concrete headhouse floor).

C) Main Lobby Twice Weekly:

-- Sweep debris and cobwebs from edges and corners of tile floor, dust mop and wet mop with cleaning solution. Rinse as needed to avoid build-up. Vacuum seasonal walk-off mat.

--Polish and disinfect drinking fountains.

Once Weekly:

--Spot clean glass doors to remove fingerprints and smudges, etc.

D) Lunchroom Twice Weekly:

-- Sweep debris and cobwebs from edges and corners of vinyl floor, dust mop and wet mop with cleaning solution. Rinse as needed to avoid build-up.

--Clean sink with nonabrasive stainless-steel cleaner/polish.

--Fill paper towel dispenser.

--Empty waste receptacle (not recycle containers).

--Check tables and chairs and spot clean as needed.

E) Patios (2) Twice Weekly:

--Wipe tables and benches (i.e., picnic tables).

--Empty trash receptacle.

Once Weekly:

--Spot clean glass doors to remove fingerprints and smudges, etc.

F) Elevators (2) Twice Weekly:

--Vacuum carpet inside cab and remove cobwebs high and low.

Once Weekly:

--Wipe both sides of doors with nonabrasive stainless-steel cleaner/polish.

--Wipe interior wood panels and controls with nonabrasive cleaner/polish.

G) Restrooms (2 on each of 3 levels, headhouse and shop) Twice Weekly:

--Scour sinks, toilet bowls and urinals to remove scale and stains. Disinfect top and undersides of toilet seats, interior and exterior of toilet bowls and urinals. Fill toilet tissue, paper towel, and hand soap dispensers. Polish vanity tops, stainless steel towel dispenser/ waste receptacles, and mirrors.

--Wet mop tile floors with disinfectant floor cleaning solution. Use fresh solution for each restroom. Clean and replace mopheads regularly.

Once Weekly:

--Wipe stall partitions and doors with a mild disinfectant.

H) Laboratories Twice Weekly:

--Empty wastebaskets and trash receptacles. Replace liners only as needed.

--Sweep debris and cobwebs from edges and corners of vinyl floor, dust mop.

Once Weekly:

--Wet mop floors once weekly or less often as determined by Lab personnel and communicated through COR.

I) Stairs/Stairwells Twice Weekly:

--Sweep debris and cobwebs from edges and corners of vinyl floor, dust mop and wet mop with cleaning solution***Front stairs leading from Lobby Level to Upper and Lower Levels, only.

Once Weekly:

-- Sweep debris and cobwebs from back stairs (stairwells). Spot mop to remove spills.

J) Headhouse Twice Weekly:

(See hallways and restrooms.)

Once Weekly:

--Disinfect shower floors and walls.

K) Shop Twice Weekly:

(See offices and restrooms) Once Weekly:

--Disinfect shower floors and walls.

I)Facility Annual Floor Clean and Wax Once Annual: Floor Of Entire Facility. 1st Floor, 2nd Floor, Lobby. (Equipment And Cleaning Supplies to Be Provided by Janitorial Company.)

Notes:

· Government will provide hand soap, paper towels, trash can liners, and toilet tissue. Contractor to provide all other cleaning supplies, using bio-based products.

· In the men’s restrooms on floors 1 & 2, there are floor mop sinks with hot and cold water that may be used for the services required.

· The current type of service cart being used is Rubbermaid® Brute® Tandem Trash Can Dolly.

· No environmental permits required to perform services outlined in PWS. However, all OSHA rules and regulations must be followed when using and disposing of chemicals that will be used for cleaning.

· Requested days for janitorial services are Monday through Friday, 8:00 a.m. to 4:00 p.m. Pacific Time except Federal holidays or when the USDA, ARS, facility is closed for administrative reasons.

· For the twice-weekly services, requesting janitorial staff to be present on Tuesdays and Thursdays.

Physical address for U.S. Salinity Laboratory location.

USDA, ARS, PWA, U.S. Salinity Laboratory 450 W Big Spring Road Riverside, CA 92507

U.S. Salinity Laboratory Facility Square Footage.

A Gross Area (Est) for the entire Main Facility including all areas listed is 45,700 square feet.

Lobby – 1,135 square feet Lobby level restrooms – 220 square feet

CORRIDORS:

1. Lower Level – 2,575 square feet

2. Upper Level – 3,882 square feet

Elevator and Stair Landings (Lower Level, Lobby Level, and Upper Level) – 450 square feet

RESTROOMS:

1. Lower Level – 320 square feet

2. Upper Level – 320 square feet

MAILROOM – 185 square feet

BREAKROOM – 540 square feet

MAINTENANCE SHOP OFFICES AND CORRIDOR – 300 square feet

4.0 Deliverable / Schedule

PART 4 DELIVERABLES SCHEDULE

Submit To

COR

COR

CO&COR

CO&COR

5.0 Government Furnished

N/A.

6.0 Travel

N/A.

7.0 Contractor’s Key Personnel

The Contractor must provide a contract manager who shall be responsible for the performance of the work and shall be the central point of contact with the Government. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the CO. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available from 0800 to 1600, Monday through Friday except Federal holidays or when the USDA-ARS facility is closed for administrative reasons. Since this is a performance-based contract, the manpower and labor mix of employees to perform this contract remain the discretion of the Contractor for all services.

8.0 Security Requirements

Personnel employed by the Contractor or any representative of, or agent of the Contractor, entering this facility shall conform to the facility security regulations. The Contractor shall provide the COR a list of all employees who will perform work under this contract.

9.0 Data Rights

N/A.

10.0 Section 508 - Electronic and Information Technology Standards N/A.

11.0 Performance Requirement Measures

2. Customer satisfaction

· 100 % Inspection

· Periodic inspection 1% reduction in invoice during any month that AQL thresholds are not met.

2. Customer satisfaction

· 100 % Inspection

· Periodic inspection 1% reduction in invoice during any month that AQL thresholds are not met.

2. Customer satisfaction

· 100 % Inspection

· Periodic inspection 1% reduction in invoice during any month that AQL thresholds are not met.

2. Customer satisfaction

· 100 % Inspection

· Periodic inspection 1% reduction in invoice during any month that AQL thresholds are not met.

2. Customer satisfaction

· 100 % Inspection

· Periodic inspection 1% reduction in invoice during any month that AQL thresholds are not met.

Performance Standards/AQL Surveillance methods definition:

· Random monitoring – a sampling method in which each unit of the population has an equal chance of being selected. This method is done to determine whether the Contractor’s performance of a particular task for a given period of time meets the performance requirement based on randomly selected samples of the task.

· 100% Inspection – an inspection where specific characteristics of every performance unit are examined and tested to determine conformance with requirements.

· Periodic Inspection – Evaluates tasks selected using a methodology other than a 100% or random inspection.

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