Attachment 2 - Performance Work Statement.pdf

DEPARTMENT OF THE AIR FORCE

HEADQUARTERS, 36TH WING (PACAF)

ANDERSEN AIR FORCE BASE, GUAM

PERFORMANCE WORK STATEMENT

For

36 Wing Command Post Security System Preventative Maintenance

Service Dated: 17 August 2023

Table of Contents

1. DESCRIPTION OF SERVICES

2. REQUIREMENTS…

3. PERFORMANCE

4. LIABILITY…

5. GOVERNMENT FURNISHED

6. SECURITY

1. DESCRIPTION OF SERVICES

1.1. This is a services contract to provide System Preventative Maintenance and

Unscheduled (non-critical/critical) Maintenance Services for 36 Wing Command Post (building 23028) security system. The 36 Wing Command Post Security system is comprised of a Closed-circuit television (CCTV), Access Entry Control System (AECS) and Intrusion Detection System (IDS).The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

2. REQUIREMENTS: The contractor shall provide all personnel, equipment, tools, materials, supervision, transportation, supplies, and other items and services necessary to perform Intrusion Detection System (IDS) and Closed-circuit television (CCTV) System Preventative Maintenance Services necessary to keep the following items operating in accordance with (IAW) the manufacturer’s specifications.

Part Number Description 550-33732-02 NEMA 4, Enclosure Assembly 548-52200-01 AE VPC (Vindicator Premise Controller) Network Device 366-36299-01 AC Power Plug & Receptacle , Din Rail mount, 120VAC, 20A 578-36256-01 10/100/1000BaseT to 1000BaseLX Media Convener (Single mode, SFP PluE:E:able Mini-GBIC w/ LC style connector, 10km) DIN- Rail

578-34186-01 Single mode fiber converter I00Base 292-33297-00 Power Supply, I 2/24VDC, 6A, w/charger, UL Listed 292-32316-0 I Power Dist. Panel (8 Fused Circuits), UL Version 280-24033-00 BAT-12100 Battery 10a UNKNOWN Conduit, wires, connectors, j boxes 550-33732-02 NEMA 4, Enclosure Assembly

548-54100-0l AE V5 ACS - AES Encryption, Wire 536-33002-01 V5 SIM - Sensor Input Module, 8 Ports 536-33004-0l VS PCM - Portal Control Module 578-36256-0l 10/100/l000BaseT to l000BaseLX Media Converter (Single mode, SFP Pluggable Mini-GBIC w/ LC style connector, 10km) DIN-Rail 578-34186-01 Single mode fiber converter 100Base 366-36299-01 AC Power Plug & Receptacle , Din Rail mount, 120VAC, 20A 292-33297-00 Power Supply, 12/24VDC, 6A, w/charger, UL Listed 292-32316-01 Power Dist. Panel (8 Fused Circuits), UL Version

280-24033-00 BAT-12100 Battery IOa

548-52100-01 AE VAC (Vindicator Area Commander) Win CE Embedded

574-36120-08 PN Class Credential Reader wino keypad, reads Prox and CAC II (75 bit) (Terminal)

574-36120-07 PN Class Credential Reader w/Keypad. Reads Prox and CACII (75BIT) (Terminal)

316-30812-00 Passive IR 360 192-35870-00 AE- BMS, Level 2, SPOT, Bundle with Shims and Bracket 540-33739-00 EOL RESISTOR with 3 flying leads, 1 each 540-32788-01 EOL End-of-line Resistor, 2.2K Ohm, with Spade Lugs, Package of 50 192-35198-0l Emergency Exit Push Button Station, Green Case, DPDT

Switch, Tum to release, with Clear Cover 190-36268-02 Key cylinder with two keys 396-36193-00 IT Equipment Cabinet Assemble 548-53-100-01 AE VBM 3 Badge Manager SA Workstation (Win 7, SQL 2012)

Office Pro 2010, RAID l, 2U Rack Mount 396-36195-01 1U Rackmount Power Strip with 12 Outlets 392-35949-01 Rack Shelf, 19" w/slides 578-35431-01 KVM Extender over Non-switched CAT-Se/6, 2-USB, 2-VGA, 1- Serial, Audio In/Out, up to 300 Meters

340-33905-01 Flat Panel Monitor 293-34033-10 UPS, 3000VA, 110VAC in, 110VAC out, Rack Mount, 293-34033-03 UPS 1/0 RELAY, 293-35611-02 Battery Pack for SMART UPS, 48VDC, Tower/Rack Mount

Convertible for 24" deep Rack 332-33756-00 Video Badging Camera Package 360-32487-01 Photo Badging Printer (2 Sided) 572-36321-00 Reader Enrollment Station FD8169 Vivotek F3 - 2MP Fixed Indoor Network Dome Camera with 3DNR and Night Vision IB8369A VNOTEK 2MP 1/2.9" CMOS, 2MP Sensor, 3.6mm Lens Bullet-

Stvle Network Camera AM-714 Vivotek Camera Back Box ND9541 Vivotek * H.265 NVR, 32-Channel, No Hard Drive, up to 4 SATA

Hard Drive storage 6TB Skvhawk SV Hard Drive LW-XMS2624P 26 Port-GIG/24Port (POE+)/37_QWatts 0E-RCKMT1000 1000VA Rack Tower UPS OE-22LED2 \YBOX 22" LED Monitor with VGA, HDMI, BNC input MVE-AHIEl- 41NQ MEDIA EXTENDER

3.1 PREVENTATIVE MAINTENANCE:

3.1.1. The Intrusion Detection System (IDS) and Closed-circuit television (CCTV)

Preventative Maintenance Services include:

3.1.1.1. Contractor shall provide maintenance for items listed in paragraph 2, Requirements, following the manufacturer’s guidelines, by prior arrangement or in accordance with the maintenance schedule.

3.1.1.2. Contractor shall develop and provide 36 Wing Command Post a Security system scheduled preventative maintenance plan, subject to Government concurrence, and shall perform unscheduled maintenance as required.

3.1.1.2.1. Contractor shall troubleshoot and replace inoperable components on CCTV, IDS, and AECS and supporting components.

3.1.1.2.2. The contractor shall provide any Original Equipment Manufacturer (OEM) pass through warranty and standard commercial warranties applicable to the products being purchased at no additional for all new, refurbished, and remanufactured equipment

3.1.1.2.3. Contractor shall demonstrate equipment is fully functional and is in accordance with design of system after all maintenance and/or repair is completed.

3.1.2. Technical and Service Hotline

3.1.2.1. Contractor shall provide a telephone number to contact Contractor personnel in case of an emergency or other issue (such as technical, application, or informational) with items under this contract.

3.1.2.2. The contractor shall provide 24x7 telephone support during the warranty period to assist in isolating, identifying, and repairing software and hardware failures, or to act as liaison with the OEM in the event that the customer requires assistance in contacting and working with the OEM.

3.1.3. Spare Parts.

3.1.3.1. Contractor shall provide parts of equipment in order to restore the complete functionality of the device.

3.1.3.2. The contractor shall be OEM certified to provide associated maintenance, and spare parts during the warranty period.

3.1.4. Pricing

3.1.4.1. Pricing shall include travel time, on site work effort and trouble ticket creation as necessary

3.2. MAINTENANCE SCHEDULE:

3.2.1. The Contractor shall provide, at a minimum, annual on-site preventative maintenance, unscheduled maintenance, and on-call emergency services.

3.2.2. Scheduled preventative maintenance checks shall be conducted twice a month for all buildings.

3.2.3. The Contractor shall coordinate with 36 Wing Command Post POC to arrange for on-site maintenance visits.

3.3. CONTRACTOR PERSONNEL: The Contractor shall provide a point of contact (POC) for all contractual matters.

3.4. UNSCHEDULED MAINTENANCE EMERGENCY RESPONSE:

3.4.1. Non-Critical: The Contractor shall respond within 24 hours of initial notification for non-critical security system malfunctions. Non-critical malfunctions would be normal equipment related failures that do not hinder mission operations or that would not require increased manpower to provide security. Corrective maintenance shall be coordinated and initiated on an appropriate schedule as determined by the criticality of the failure. Actions may additionally require coordination with 36 SFS and 36 Communications Squadron (CS) personnel for the purpose of identifying and employing integrated maintenance response.

3.4.2. Critical: The Contractor shall respond within 2 hours of initial notification for critical security system malfunctions. Critical malfunctions would be failures that could or does impact performance of the unit mission, that would require increased manpower to provide security otherwise provided by the Security system, or if the system has the inability to provide entry control (e.g. swipe in and out of the building. Corrective maintenance shall be coordinated and initiated on an appropriate schedule as determined by the criticality of the failure. Actions may additionally require coordination with 36 SFS and 36 CS personnel for the purpose of identifying and employing integrated maintenance response. If any equipment fails, or stops working outside of the normal hours specified in paragraph 3, Performance, and operation of that equipment is necessary for the system to function correctly the Contractor shall be available to respond within 2 hours.

3.4.3. The Contractor shall provide 36 Wing Command Post a written summary report prior to departing the site, outlining all inspections, maintenance, repairs, etc, the contractor performed during the visit.

4. PERFORMANCE:

4.1. HOURS OF OPERATION:

4.1.1. The contractor is responsible for conducting business, between the hours of

0800hrs to 1700hrs (8:00am to 5:00pm) Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

4.1.1.1. Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

4.2. PLACE OF PERFORMANCE:

4.2.1. ADDRESS:

36 Wing Command Post (36 WG/CP) Building 23028 Arnold Ave., Andersen Air Force Base Yigo, GU 96929

4.2.2. Government POCs at the Command Post:

SMSgt Stephany Davis, 671-366-4896, stephany.davis.2@us.af.mil MSgt Forrest Woolverton, 671-366-2981, forrest.woolverton@us.af.mil CP Main Phone #: 671-366-2981

4.3. PERIOD OF PERFORMANCE:

4.3.1. The period of performance (PoP) shall be for one (1) Base Year of 12 months.

5. LIABILITY: The contractor shall be liable for any damages resulting from any carelessness or failure to follow proper safety, installation, engineering, or maintenance procedures and standards.

6. GOVERNMENT FURNISHED SERVICES: The government will provide emergency medical transportation and treatment if required. The contractor shall reimburse the Government for the cost of these medical services at current rates.

mailto:coreena.dejesus@us.af.mil mailto:derek.haack@us.af.mil

7. SECURITY

7.1. PASS AND IDENTIFICATION ITEMS: The contractor shall ensure the pass and identification items required for contract performance are obtained for employees.

7.2. RETRIEVING IDENTIFICATION MEDIA: The contractor shall return all identification media and/or visitor passes from employees who depart for any reason before the contract expires; i.e. terminated for cause, reassignment, retirement, etc.

7.3. TRAFFIC LAWS: The contractor and its employees shall comply with base traffic regulations. Traffic regulations include, but are not limited to:

7.3.1. Employees shall wear seatbelts when operating or riding in any vehicle (military, company or private owned) while on installation.

7.3.2. Speed limits on Andersen AFB are 25 MPH unless otherwise posted. Be aware of reduced speed limits and exercise caution when driving in base housing and school zones.

7.3.3. All vehicle operators on the installation shall not use cell phones unless the vehicle is safely parked or they are using a 100% hands free device. The wearing of any other portable headphones, earphones or other listening devices while operating a motor vehicle is prohibited.

7.4. WEAPONS, FIREARMS, AND AMMUNITION: Employees are prohibited from possessing weapons, firearms, or ammunition on themselves or within vehicles (military, contractor-owned, or privately owned) while on Andersen AFB.

7.5. FOR OFFICIAL USE ONLY (FOUO): The contractor shall comply with DoD

5400.7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, requirements.

This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

7.6. REPORTING REQUIREMENTS: Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified/unclassified defense information. Employees shall be briefed by their immediate supervisor upon initial on-base assignment.

7.7. PHYSICAL SECURITY: The contractor shall be responsible for safeguarding all

Government property and controlled forms provided for contractor use. At the end of each work period, all Government facilities, equipment and materials shall be secured.