Attachment 2 Past Performance Questionnaire.docx

Past Performance Questionnaire:

Offeror: Reference:

Date: Reference POC:

CO:

Signature:

Project:

Period of Performance – Contract Number –

Ratings: Exceptional; Very Good; Satisfactory; Marginal; Unsatisfactory; and N/A

The following responses are provided:

1. Quality of Product/Service Rating –

2. Timeliness of Performance Rating –

3. Price/Cost Control Rating –

4. Customer Satisfaction Rating –

5. Additional Comments

Attachment 2 Request for Proposal (RFP) Number QSU OISR202000001 Virtual Security Operation Center (V-SOC) Services Return to: gail.delrose@uscp.gov

Exceptional Performance meets contractual requirements and exceeds many to the Governments benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Very Good Performance meets contractual requirements and exceeds some to the Government's benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory Performance does not meet most contractual requirements. Recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

N.A. Not applicable or do not know.