Attachment 2 - Past Performance Questionnaire Document.pdf

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Attached to
Centers for Disease Control and Prevention (CDC) Shuttle Operations Support Services
Solicitation number
RFP75D30124R72948
Issued by

About this file

This document is a Past Performance Questionnaire template that is used to evaluate the past performance of a contractor for a federal contract opportunity. The questionnaire covers the contractor's compliance with the delivery schedule, business practices, conformance to contract requirements and quality of work, overall compliance with contract terms, history of cooperative behavior and customer satisfaction, and overall performance. The evaluator is asked to rate the contractor on a scale from Poor/Unsatisfactory to Excellent for each of these areas and provide comments. The evaluator is also asked whether they would purchase services from the contractor again.

The related federal contract opportunity is for the Centers for Disease Control and Prevention (CDC) Shuttle Operations Support Services. The primary objective is to support the CDC's Logistics Property Management Services Office in the operation of the agency's shuttle service and associated clerical/administrative tasks. The offeror is required to provide reliable, cost-effective, fuel-efficient, and high-quality passenger transportation services, including all necessary labor, materials, equipment, supplies, management, supervision, and administration.

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Text version

PAST/PRESENT PERFORMANCE REFERENCE QUESTIONNAIRE

Name of Offeror:

75D301-24-R-72948

Reference Information Table

Business Name of reference & address

Point of Contact

Phone number

E-mail address

Contract or Purchase Order Number

Dollar Value

Period of Performance

Description of Services Performed

Explain any problems and resolutions

P/U S G VG E N

Poor/Unsatisfactory Satisfactory Good Very Good Excellent Neutral

Does not meet minimum acceptable standards in one or more areas;

remedial action required in one or more areas;

deficiencies in one or more areas which adversely affect overall performance.

Meets or slightly exceeds minimum acceptable standards;

adequate results;

reportable deficiencies with identifiable, but not substantial, effects on overall performance.

Effective performance;

fully responsive to contract requirements;

reportable deficiencies, but with little identifiable effect on overall

Very effective performance;

fully responsive to contract requirements;

contract requirements accomplished in a timely, efficient, and economical manner for the most part; only minor deficiencies with minimal effect on overall

Of exceptional merit;

exemplary performance in a timely, efficient, and economical manner; very minor (if any) deficiencies with no adverse effect on overall

No record of relevant past performance or past performance information is not available

1. How would you rate the contractor’s compliance with the delivery schedule / performance milestones?

Comments:

P/U S G VG E

N

2. How would you rate the contractor’s business practices (e.g. maintaining a positive working relationship, business ethics, timely and effectively resolution of any problems etc.)?

3. How would you rate the contractor’s record of conforming to contract requirements and to standards of good workmanship/quality of the product or service?

4. How would you rate the contractor’s overall compliance with the terms and conditions of your purchase order /contract?

5. How would you rate the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction; and generally, the contractor’s business-like concern for the interest of the customer?

6. How would you rate the contractor’s overall performance?

7. Would you purchase services from this contractor again?

YES NO

Please provide any additional comments applicable to the contractor’s past performance:

EVALUATOR’S NAME: ___________________________________________

TITLE OF EVALUATOR:___________________________________________

DATE: _________________

File details come from the government source that posted it. Updated .