Attachment 2 - MAGLOCK 2025 PWS - 2025.07.01.pdf

PERFORMANCE WORK STATEMENT (PWS)

Maintenance Services of Lenel OnGuard Locking System

01 July 2025

Part 1 General Information

1. General: This is a non-personal service contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service contract to provide maintenance services to an existing Lenel OnGuard Locking Door System located in building 210, 253, and 500.

1.2 Background: Fort Riley USAG has installed Lenel OnGuard software Door Locking systems in building 210, 253, and building 500 to provide updated security measures.

Therefore, those systems will need preventative maintenance as well as a 24 hour repair window on service calls.

1.3 Scope: This is not a personal service contract. The contractor shall provide all personnel, tools, equipment, and supplies necessary to maintain (conduct maintenance and/or repairs) the existing door locking systems in buildings 210, 253 and 500 that are capable of time locking and unlocking of doors with access control measures via stand-alone computer.

1.4 Objectives: The objective of this contract is to provide maintenance services to the Lenel OnGuard locking systems in Buildings 210, 253, and 500 on Fort Riley, KS. Each building will have a separate and distinct access control system operating independently that will allow the facility managers to control and monitor access of personnel, locking, unlocking of all access points that are either timed to be open/unlocked or continuously locked or to be opened via a keypad code entry to those granted access.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10 days after date of contract award.

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within five (5) days. If the Government has provided comments, the Contractor shall then have five (5) days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than five (5) days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance;

(e) How the Contractor will ensure all keys issued will remain controlled items (Paragraph 1.7 Key Control);

(f) How the Contractor will inventory and track maintenance of all Government Provided Equipment / Materials;

(g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(h) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.1.1 Reserved

1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within 2 hours of identifying those issues. Verbal reports shall be followed up by written reports within 2 days (A.002).

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP).

This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If the submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st ML King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in Nov.

Christmas Day December 25th

1.5.3.2 Host Nation Holidays: Reserved

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0800 to 1700, Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0800 to 1700, Monday through Friday. The Government facility is not open for operations during the recognized U.S. Holidays identified in paragraph 1.6.3.1 above. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the Contracting Officer to the Contractor.

1.5.4.3 Contractor Support Hours: The Contractor shall provide support between the hours of 0800 to 1700, Monday through Friday when the facility is open. The Government facility is not open for operations during the recognized U.S. Holidays identified in paragraph 1.6.3.1 above. The Contractor shall maintain an adequate workforce, at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for Page 4 of 28 AUG 22 the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.4.3.1 Contractor Work Plan: Reserved

1.5.5 Training Holidays: Reserved

1.5.6 Place of Performance: The work to be performed under this contract will be performed at a Government facility located on Fort Riley, Kansas.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Security Program: Reserved

1.6.2 Personnel Security Clearance Requirements: Reserved

1.6.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas.

The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

1.6.3.1 Installation Pass Log: In addition, the Contractor shall provide the Contracting Officer, via the COR, an Initial Installation Pass Log within three (3) calendar days after contract award. The log must at a minimum contain the following information: The Contractor shall provide the following information: Last, First and Middle Names, government issued personal identifier (e.g. Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, primary email address. The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log. (A.003)

1.6.3.2 Individual Termination or Expiration of Employment: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within two (2) days. (A.004)

1.6.3.3 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within two (2) days.

1.6.3.4 Common Access Cards (CAC) and CAC Log: Reserved 1.6.4 Background Checks: Contractor and all associated sub- contractor’s employees shall provide all information required for background checks to meet installation access requirements.

1.6.4.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to U.S background checks. The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each favorable background check within two

(2) days of receipt by the Contractor, identifying such with the appropriate contract number. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each unfavorable background check within two (2) days of receipt by the Contractor, identifying such with the appropriate contract number. When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.(A.004)

1.6.4.2 Local Nationals and Third Country Nationals: Reserved

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use.

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.7 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Contractor’s Security Plan and the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the Contracting Officer.

In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks;

however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of

Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Quality Control Plan (A001).

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: The following personnel are considered key personnel by the

Government: The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the Contracting Officer no later than no later than five (5) days after contract award. (Acceptance of the CV by the Contracting Officer is required before these individuals are permitted to perform any task on this contract.) The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available between 0800-1600, Monday through Friday, except during Federal Holidays during the installation work period(s) for each building. Those requirements are also identified in paragraph 1.6.4. Qualifications for all key personnel are listed below:

a. Contract Manager and Alternate Contract Manager: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. A primary and alternate contract manager shall be appointed in writing. The alternate contract manager may act on behalf of the Contractor/Company. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operations of this contract. The contract manager or alternate shall be available between 0730 AM to 1600 PM Local Central Mountain Time, Monday-Friday except Federal Holidays or when the Government facility is closed for administrative reasons.

They are to be certified or licensed representatives to coordinate and oversee the installation of Lenel OnGuard software Magnetic Door Locking System (MDLS) and then train Government employees how to use, troubleshoot and manage the daily operations of the MDLS to its full potential. Basic understanding of carpentry and resolving installation challenges, such as selecting pin pad locations, mounting and traffic are needed.

b. Quality Control Manager: Is a certified or licensed representative with 5 years of experience or has performed similar MDLS work done on government buildings.

Quality Control Manager should also have basic MDLS installation, carpentry and troubleshooting skills of the installation of Lenel OnGuard software (MDLS). Quality Control Manager must also be able to assure training for Government employees on how to use, troubleshoot and manage the daily operations of the MDLS to its full potential.

Basic understanding of carpentry and resolving installation challenges, such as selecting pin pad locations, mounting and traffic are needed.

c. Systems Administrator: Is a certified or licensed representative with 5 years of experience or has performed similar MDLS work done for access control of government buildings. Systems Administrator must assure the system(s) installed work in accordance with industry and MDLS standards and assist in training Government employees on how to use, troubleshoot and manage the daily operations of the MDLS to its full potential.

Basic computing skills in a Microsoft Office setting with a laptop is required.

d. Special Qualifications: All are certified or licensed representatives with MDLS that can install, operate and troubleshoot the product(s) and possess the capability to train Government employees on the use, how to troubleshoot and manage a MDLS to the industry standard and/or full potential. Basic understanding of carpentry and resolving installation challenges, such as selecting pin pad locations, mounting and traffic are needed.

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12.1 Reserved

1.12.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). The Contractor (to include subcontractors) shall provide each of their employees an easily readable identification badge. The badge must include the employee’s name, the contractor’s company name, the functional area of assignment, and a recent color photograph of the employee. Companies with U.S. Government contracts will require their employees to wear these badges visibly when performing work at Government workplaces unless this would be impractical because of mission or safety considerations.

The Contractor shall collect all ID Badges upon completion of the contract or termination of employee. A listing of issued ID cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor personnel changes.

1.13 Contractor Travel: Reserved

1.14 Other Direct Costs (ODCs): Reserved

1.15 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.16 Non-Disclosure Requirements: Reserved

1.17 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.18 Non-Disclosure Statements: Reserved

1.19 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.20 Phase In /Phase Out Period: Reserved

1.21 Safety: The following provides information pertaining to Safety and Accident Prevention: (A.006)

1.21.1 Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1))

The requirements under FAR 52.236-13 and specifically of the EM 385-1-1 include, but are not limited to the following:

(a) Before initiation of work at the job site, an Accident Prevention Plan, written by the Contractor for the specific work and hazards of the contract and implementing in detail the pertinent requirements of EM 385-1-1; will be reviewed for acceptance by designated Government personnel. Specific requirements for development of the Accident Prevention Plan are found in 01.A and Appendix A of EM 385-1-1. EM 385-1-1 is available online at www.usace.army.mil.

(b) Before beginning each activity involving a type of work presenting hazards not experienced in previous project operations or where a new work crew or subcontractor is to perform work, activity hazard analysis (AHA) shall be prepared by the Contractor performing the work activity (See paragraph 01.a.09 of EM 385-1-1)

(c) The Contractor shall require subcontractors to submit their plan of operations showing methods they propose to use in accomplishing major phases of work;

(d) The Contractor shall discuss the plans in conferences convened by the http://www.usace.army.mil/

Contracting Officer prior to starting work on each major phase of operation. Plans shall include all pertinent information such as layout of haul roads, access roads, storage areas, electrical distribution lines, methods of providing minimum exposure to overhead loads, and methods of access to work areas. The plan for accomplishing the initial work phase shall be submitted within fifteen (15) calendar days after award of the contract.

Plans for subsequent major phases of work shall be submitted no later than fifteen (15) calendar days prior to initiation of work on each major phase; and

(e) In all areas where construction, demolition, alteration, building, or similar related activities take place, the Contractor shall have the following minimum personal protective clothing and equipment requirements in place for any person working on or visiting the site:

(i) Short sleeve shirt;

(ii) Long trousers;

(iii) Steel-toed safety boots; and

(iv) Hard hat.

1.21.1.1 In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal and State requirements governing safety and health protection on construction sites and other applicable occupational safety codes.

The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract.

1.21.1.2 The Contractor shall complete and provide safety notifications required and will provide documented proof to the Contracting Officer via the COR, no later than five (5) days that such notifications were made.

1.22 Environmental Compliance: The following provides information on Environmental Compliance.

1.23 Required Training: The following provides information on training requirements.

1.23.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within thirty (30) days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or ten (10) days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the Contracting Officer, if a COR is not assigned) within five (5) days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies (A.007)

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training.

Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within five (5) days after completion of the training.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within five (5) days after completion of the training

1.23.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC training within thirty (30) calendar days of employment under this contract. Verification of the training shall be provided to the COR within five (5) days after completion of the training. OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months. Verification of the training shall be provided to the COR within five (5) days after completion of the training.(A008)

1.23.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR.

This training shall be completed within thirty (30) days after the contract is awarded and within ten (10) days after new employees commence contract performance, with the results reported to the COR within thirty-five (35) days after the contract is awarded and within fifteen (15) days after new employees commence contract performance, Verification of the training shall be provided to the COR within five (5) days after completion of the training.

(A.009) Training slides can be found on the Army OneSource we site:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.as px

1.23.4 Information Assurance (IA) Training:

1.23.4.1 All Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DoD IA Cyber Awareness Training within thirty (30) days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or ten (10) days after employment of new personnel. Verification of the training shall be provided to the COR within five (5) days after completion of the training.

1.23.4.2 All Contractor employees, including subcontractors, working information technology (IT)/IA functions shall comply with DoD and Army training requirements per http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

Information Assurance Training Certification and Workforce Management DoD Directive (DoDD) 8570.01, Information Assurance Workforce Improvement Program DoD 8570.01- M, and Information Assurance AR 25-2 within thirty (30) calendar days of employment.

Training is available at https://ia.signal.army.mil/DoDIAA/default.asp .

1.23.5 Personally Identifiable Information (PII): Reserved

1.25 Notice to Proceed: The notice to proceed will be provided as indicated below.

☒ The effective date of contract will constitute the date of notice to proceed ☐ A notice to proceed letter will be issued

☐ The date of the letter transmitting the contract will constitute the date of the notice to proceed

1.26 Electromagnetic Compatibility Directive: Reserved

1.27 Government Property and Services: Refer to Part 3 of this PWS for Government property (GP) for this contract. For all issued GP for this contract, the Contractor shall submit a Property Management Plan to the Contracting Officer and the Property Administrator via the COR within ten (10) days after date of contract award.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1. Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer (KO): A duly appointed person with authority to enter into and administer and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer’s Representative (COR): An employee of the U.S. Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have the authority to change the terms and conditions of the contract.

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contract Administrator: The official Government representative delegated authority by Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Contract modification: Any written alteration to contract provisions of existing contract.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deficiency: A shortcoming in quality or state of service performed.

Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Quality Assurance: The Government procedures used to verify services performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

Quality Assurance Surveillance Plan (QASP): An organized written document specifying surveillance methodology used for surveillance of Contractor performance by the Government.

Quality Control: All necessary measures taken by Contractor to ensure quality of product or service shall meet contract requirements.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Work Week: Monday through Friday, except for Federal holiday unless specified otherwise

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

ACOR Alternate Contracting Officer’s Representative AE Army in Europe AFARS Army Federal Acquisition Regulation Supplement AHA Activity Hazard Analysis AOR Area of Responsibility AR Army Regulation AT Anti-terrorism ATCTS Army Training Certification Tracking System AQL Acceptable Quality Levels CAC Common Access Card CCE Contracting Center of Excellence CFE Conventional Forces Europe CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial Off the Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense FAR Federal Acquisition Regulation FPCON Force Protection FRG Federal Republic of Germany

FSC Federal Service Code GFP Government Furnished Property HLO High Level Objective HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office ID Identification IGCE Independent Government Cost Estimate IT Information Technology JER Joint Ethics Regulations JTR Joint Travel Regulation JPAS Joint Personnel Adjudication System KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska & Hawaii) ODC Other Direct Costs OPSEC Operations Security OSHA Occupational Safety and Health Administration PA Property Administrator PII Personally Identifiable Information PIPO Phase In / Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity RCO Regional Contracting Office SIGE Safety and Health Protection Plan TE Technical Exhibit USAG United States Army Garrison USAREUR United States Army Europe UOM Unit of Measure XML Extensible Markup Language

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: Reserved

3.2 Facilities: The Government will provide necessary workspace for the Contractor to support the work outlined in the PWS, IAW FAR 52.237-2.

3.3 Utilities: The Government will provide all utilities in the facility will be available for the Contractor’s use in performance of the tasks outlined in the PWS, etc. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves, light switches, etc… after using the required amount to accomplish tasks requiring the use of the utilities.

3.4 Equipment: The Government will provide: Lenel locks (card swipe / pin input), card reader/ card encoder, existing closed network wiring with router switch, standard keyboard, government provided computer / CPU, and Computer Monitor.

3.5 Special Tooling and Test Equipment: Reserved

3.6 Materials: Reserved

3.7 Training: Reserved

3.8 Common Access Cards (CAC): Reserved

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services.

4.2 Secret Facility Clearance: Reserved

4.3 Materials: The Contractor shall provide materials and labor to maintain and service the Lenel OnGuard Locking Door System in Buildings 210, 253, and 500. Materials may include the following:

• Lenel OnGuard Software and Licensing – to be deployed on a computer provided by the Government

4.4 Vehicles and Equipment: The Contractor shall provide all necessary vehicles and equipment to perform the work described in this PWS. Contractor's vehicles and equipment used in the performance of this contract shall meet all local traffic, safety, and environmental requirements. Vehicles and equipment found to be unsafe shall be removed from the installation and replaced. The Contractor shall not use any Government-owned tools, materials, or parts to maintain Contractor vehicles and equipment without prior written approval of the Contracting Officer. The COR may inspect the Contractor’s vehicles and equipment at any time.

4.5 Background Checks: The Contractor shall provide Background Checks in accordance with this PWS and as determined by the Government

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall install and maintain subscription software upgrades to the building’s existing Lenel Locking system utilized in building 210, 253, and

500. The Contractor shall provide training for current and future system users. The Contractor will respond to service site calls in-person regarding failure of the system within two (2) hours from the time of notification for the failure. The contractor shall notify the COR within twenty-four (24) hours with a plan of action in which coordination of the date, time, and action to be taken for a service call/repair to be rectified.

5.2 Tasks: Tasks consist of the following:

5.2.1 Contractor shall within five (5) days after award or option and thirty (30) days prior to end of the contract shall install the most current software upgrades to the existing LENEL system. All adjustment on timelines shall be approved by the Contracting Officer in writing. All upgrades to the software system and equipment shall be fully operational and inspected by the Government representative for acceptance.

5.2.2 Software support and upgrade plan: Contractor shall use LENEL software compatible to LENEL locks and provide upgrading (when necessary) to LENEL software and operating system. All upgrades to the software system and equipment shall be fully operational and inspected by the Government for acceptance

5.2.3 System Maintenance, contractor shall perform system maintenance as a monthly service support IAW Industry standards ensuring the following systems operate accordingly.

5.2.4 Exterior Doors, with magnetic door locks, must respond to system commands as directed from the stand-alone computer. This includes doors locking and unlocking as ‘timed.’ Individual card swipes or pin/key pad must be able to activate magnetic lock upon a valid input method.

5.2.5 System users and CORs must be capable of manipulating exteriors doors/magnetic locks at will and with all systems commands reacting with 100% accuracy. System users must be capable of performing periodic access audits and denial reports without prior notice.

5.2.6 Contractor shall ensure access system is capable of granting or denying access, by individual or group, without prior notice to users or CORs.

5.2.7 Contractor shall ensure computer receive software updates, as required, and employ upgrade plan (annual) for hardware/operating system. Software support and upgrade plan: Contractor shall use LENEL software compatible to LENEL locks and provide upgrading (when necessary) to LENEL software and operating system. All updates to the software and operating system will be installed to the system as required for operations of the magnetic locks and function of the software and operating system.

5.2.7.1 Contractor is responsible for repairing all system failures caused by an error in the LENEL OnGuard program/software. If failure of an access portal is caused by wiring or Government Furnished Property (GFP) (i.e card reader, sensors, locking device) the contractor will identify the cause of the failure and will provide the Government with an itemized list and estimate for repairs. No repairs will be done until approved by the Government.

5.2.8 Computer: Contractor will build an access schedule (times door will lock and unlock) into the LENEL OnGuard software. The schedule will be provided to the contractor by the COR. The contractor will also include in the training, instructions on how the schedule can be updated or changed by onsite personnel.

5.2.8.1 Hardware Replacement: Replacement of hardware to the LENEL United Technologies OnGuard 8.2.52416 software and applicable hardware for proper system function as needed in response to system failures. The replacement parts and labor will be authorized by the KO before any work is performed that is outside the monthly or annual software maintenance. In the event of hardware failure the contractor will determine what hardware needs to be replaced and the associated total cost and time of repairs for review and approval of the KO before work is started.

5.2.8.2 Contractor shall provide training for current and future system users as part of the initial software installment and future upgrades. Contractor will ensure training consists of a one (1) hour operator training session for two (2) operators to ensure the system is utilized to its fullest capability. The users have this training opportunity to receive answers to any software or hardware questions that is system related. The training will be conducted once annually or incrementally during monthly visits as agreed upon by COR but will not total more than one (1) of training.

5.2.9 Identification of Contractor’s Employees: The Contractor, not later than five (5) calendar days before beginning performance of work, shall provide the KO with a list of all employees who shall perform under this contract. The list shall include the full name, address, employee identification number, and position classification, together with such other data as the Government may deem necessary to establish the identity of each employee having access to building 210, 253, or 500. In the event of a change in employees, the Contractor shall advise the Contracting Officer, in writing, of any additions or deletions, within three (3) calendar days, of such change, and provide the same information as stated above.

5.2.10 The Contractor shall not hire any person whose employment would result in a conflict of interest under DOD 5500.7R, Joint Ethics Regulations (JER). No employer -employee relationship shall exist between the Government and the Contractor and/or between the Government and the Contractor’s employees.

5.2.11 The Contractor shall provide each employee with a standard identification badge.

Contractor personnel shall wear identification badges (no less than 3”x5” while on-the-job.

Contractor shall provide necessary badges at Contractor expense and shall contain at the minimum the following information:

PHOTOGRAPH OF EMPLOYEE NAME OF EMPLOYEE CONTRACTOR’S NAME

CONTRACTOR’S PHONE NUMBER CONTRACT NUMBER

Installation Access: Contractor and subcontractor personnel working under this contract shall comply with the following installation access procedures.

5.2.12 Personnel Access: Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel). In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government will require changes in contractor security matters or processes.

5.2.13 Contractor and subcontractor personnel shall possess a corporate issued identification card in accordance with paragraph C.1.3.4 and present a valid state driver’s License/ID Card, proof of insurance and vehicle registration in order to access the installation.

5.2.14 Contractor and subcontractor personnel operating non-commercial vehicles or commercial vehicles rated below 1-ton capacity may enter any of the installation’s access control points during FPCON Alpha only. An increase Force Protection Condition (Bravo, Charlie, or Delta) shall require all commercial vehicles used under this contract to use only 12th Street Gate or Estes Gate.

5.2.15 Compliance with enhanced Force Protection Conditions is mandatory and shall be at no cost to the Government. The current FPCON posted at http://www.riley.army.mil/UnitPage.aspx?unit=iWatch provides specific guidance regarding access to Fort Riley. It is the Contractor’s responsibility to check this website and relay the information to their personnel.

5.2.16 Fort Riley Directorate of Emergency Services (DES) retains the right to refuse entry to the installation.