Summary

This is a Likert Scale Example attachment related to a State Health Insurance Information, Counseling, and Assistance Services contract opportunity issued by the Missouri Department of Commerce and Insurance (Solicitation 0000000530SL). The document provides a reference example of a Likert scale assessment tool that may be used for evaluating responses, survey instruments, or performance metrics related to the contract opportunity. The attachment demonstrates a standardized measurement scale methodology that bidders or evaluators may utilize in their proposals or assessment processes.

The Likert scale example serves as a template or guidance document for respondents to understand the expected format and structure of rating scales that may be incorporated into the services, evaluation criteria, or data collection methods required under this contract opportunity. This type of measurement tool is commonly used in health-related survey work and customer satisfaction assessments within insurance counseling and assistance service programs.