Attachment 2 GMFL SO Janitorial Maintenance SOW.pdf

USDA Forest Service

Green Mountain & Finger Lakes National Forests

Statement of Work

For

Supervisors Office Site Janitorial Maintenance

March 1, 2023

Contents General Information

1.0 Scope of Work

Contractor Requirements

3.0 Technical Requirements / Tasks

4.0 Government Furnished

5.0 Deliverables / Schedule

6.0 Contractor’s Key Personnel

7.0 Security Requirements

Project Green Mountain and Finger Lakes National Forests Supervisors Office (GMFL SO) Janitorial Maintenance Service, located at 4387 U.S. Route 4 Mendon Vermont 05701.

General Information

1.0 Scope of Work

This acquisition is needed in order to provide a clean and sanitary environment to visitors and employees of the National Forest Service. Janitorial services for the GMFL SO are required throughout the year in support of the USDA and Green Mountain and Finger Lakes National Forests.

Janitorial services will provide a quality standard of cleanliness and sanitation by maintaining the interior building, first and second floor, from the floor to 6 feet in height. These services will be implemented twice a week basic cleaning and a deep cleaning once every 6 months.

The GMFL SO is a 2-story building with approximately 11,500 square feet. Building floor plans may be provided upon request.

2.0 Period of Performance

The period of performance of this contract consists of a base year beginning on July 1 to October 31, 2023 and three option years beginning November 1, 2023. Time of services shall be performed twice weekly after 1730, Monday through Friday, and anytime on the weekends. Deep cleanings will be performed every 6 months unless otherwise specified by the COR.

Contractor Requirements

3.0 Technical Requirements / Tasks

Quality standard of a sanitary clean environment for the GMFL SO will be achieved through basic and deep/intensive cleaning and sanitation services. When providing these services, the contractor is responsible to provide all supervision/oversight of personnel, equipment and incidentals not already found on site, along with transportation and labor for all work described in this document. Equipment necessary to provide and maintain a quality of standard for a sanitary environment for visitors and employees may include but are not limited to: vacuum cleaner, floor buffer, steam cleaner, rug shampooer, brooms, mops, and any cleaning products specifically needed for use with these pieces of equipment, such as: waxes, floor sealers, and spot removers. All cleaning shall be done with a product and procedure that will not damage, fade or blemish the item

3.1 Task One: Basic cleaning services for the GMFL SO involves keeping the building free of cobwebs, debris, odors, and visible dirt and includes but is not limited to the following tasks.

3.1.1 Subtask: Visitors desk and countertops shall be cleaned and sanitized. The glass at the main entrance inside and out shall be cleaned. All filing cabinets countertops, desktops, and heating elements shall be cleaned free of dust, dirt, and debris.

3.1.2 Subtask: Restrooms, including showers, shall have all toilets/urinals and sinks cleaned and sanitized inside and out. Floors, surface drains, sinks and faucets, fixtures, mirrors, counter tops, switch plates, door handles, mirrors, shower walls/floor, towel and soap dispensers are free of dust, dirt, smudges, spots, and scale. All supplies shall be replenished.

3.1.3 Subtask: The kitchens/break room shall be cleaned including kitchen appliances inside and outside, flat surfaces, window, sink, cupboards, chairs, and tables shall be kept free of dust, dirt, smudges, and stains. Tables and counters shall be disinfected.

3.1.4 Subtask: Flat surfaces including walls, switch plates, tops of office dividers, chairs, windows, sills, and baseboards are free of dust, film, smudges, and dirt. All tables, counters, doorknobs/handles, and phones throughout the building shall also be disinfected.

3.1.5 Subtask: Garbage and recycling receptacles shall be emptied throughout the building. The trash and recycling shall be emptied in the dumpster and zero sort recycling receptacles located in designated receptacles outside. Plastic liners shall be replaced if soiled. Inside and outside the receptacles shall be free of odors, dirt, and debris.

3.1.6 Subtask: All floors shall be free of dirt, smudges, scuffs, spots, and debris. The floors shall be swept, vacuumed and/or mopped. All flat surfaces shall be maintained free of dirt/dust and debris. A protective finish shall be maintained on all floors of vinyl, stone, or ceramic tile.

Ceramic floors shall have a sealant to protect the grout. Tile and vinyl floors shall be waxed and buffed once per month, or as needed.

3.1.7 Subtask: Stair’s railings and floors shall be free of dirt, scuff marks, debris, and spots.

Railings shall be disinfected.

3.1.8 Subtask: Inside entrances, corridors and lobbies shall be kept free of cobwebs, debris, odors and visible dirt. Windows shall be kept free of smudges, film, streaks, and spots.

3.2 Task Two: Deep or intensive cleaning comprises the above requirements and includes the following tasks.

3.2.1 Subtask: Windows shall be cleaned and free from dirt, film, smudges and spots inside and outside of the window. This includes the glass, windowsill, casing, frame, and jamb. Screens shall be rinsed and free of dust and debris. Blinds shall be cleaned and free of dust and debris.

3.2.2 Subtask: Ceramic and stone floors shall have a sealant to protect the grout. Tile and vinyl floors shall be waxed and buffed. Carpet and rugs shall be shampooed.

3.2.3 Subtask: All door surfaces, frames, baseboards, air ducts, molding, wall fixtures, pictures and vents shall be cleared of dust, smudges, and dirt. The ceiling lights shall be cleared of all insects, dust, and debris.

3.2.4 Subtask: Grout shall be cleaned and sealed.

3.2.5 Subtask: Entrance Walk-Off Mats shall be removed, cleaned and re-installed. Walk-Off Mat recessed areas shall be cleaned and free from dirt.

4.0 Government Furnished

Items used to maintain a sanitary environment in bathrooms and kitchens such as paper towels, bath tissue, hand soap, sanitizer and trash bags will be provided by the Forest Service. The contractor shall be responsible for maintaining the inventory of supplies and request additional supplies for purchase by the Forest Service.

The government will also provide sustainable cleaning products and supplies not limited the following products:

• All-purpose multi-surface cleaners

• Disinfectant spray

• Glass cleaners

• Spot/stain removers

• Tile/grout cleaner

• Floor polish or sealant

• Appliance cleaners

• Liquid hand soap

• Hand sanitizer

• Folded paper towels for dispensers

• Bath tissue

• Trash can liners

These items will be stored and accessible in a designated janitorial supply room. When these items need replenished the contractor shall inform the COR and give ample time to order the supplies.

Access to the government building will be furnished upon contract award.

5.0 Deliverables / Schedule

The building will be closed to all during federal holidays. The federal holidays are: New Year’s Day, Martin Luther King Jr. Day, Washingtons Birthday, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous Peoples Day, Veterans Day, Thanksgiving and Christmas.

Key Deliverables

Item No. Deliverable Due 001 Basic Cleaning Twice weekly cleaning after

1730 Monday-Friday, anytime Saturday and Sunday

002 Deep/intense cleaning

Detailed cleaning every 6 months

6.0 Contractor’s Key Personnel

The work performed under this contract shall be performed by qualified personnel whom are technically qualified and fit to perform the tasks required. The contractor is responsible for ensuring employee competency, integrity, and conduct. The contractor shall provide a contract representative responsible for the performance of the work. A designated representative name and contact information shall be submitted to the COR with in 10 days of the contract award. This individual shall have the authority to act on the contractor’s behalf on all matters related to the daily operation of the contract.

7.0 Security Requirements

The contractor shall prohibit employees from disturbing papers, personal belongings, food items, utensils and opening desk drawers or cabinets, using telephones or other office equipment provided for government use, and from using the property of any government employee.

The contractor is responsible for ensuring all doors and windows are sealed and locked, lights are turned off and locking the doors when leaving the building.

All information and data related to this project that the contractor gathers or obtains shall be both protected from unauthorized release and considered the property of the government. The contracting officer will be the sole authorized official to release verbally or in writing, any data, the draft deliverables, the final deliverables, or any other written or printed materials pertaining to this contract. Press releases, marketing material, or any other printed or electronic documentation related to this project, must not be publicized without the written approval of the contracting officer.