Attachment_2_DRAFT_WWRS_IIP_PWS_DRAFT.docx

FA8630

IIP Services for the WWRS Program

DRAFT

PERFORMANCE WORK STATEMENT

FOR

IN-TRANSIT INSPECTION POINT SERVICES

FOR THE

WORLDWIDE WAREHOUSE

REDISTRIBUTION SERVICES PROGRAM

January 2026

TABLE OF CONTENTS

Change Log

DESCRIPTION OF SERVICES

1.1. Introduction

The Worldwide Warehouse Redistribution Services (WWRS) Program is a fee for service web based international redistribution program. This Performance Work Statement (PWS) is for In-Transit Inspection Point (IIP) services for the receipt and transfer of excess serviceable support equipment and spare parts from approved Foreign Military Sales (FMS) countries and international organizations to fill approved FMS and United States Government (USG) department/agency materiel requirements.

1.2. Overview of Services

The IIP contractor shall support and work closely with the WWRS Program Management Office (PMO) at the Air Force Life Cycle Management Center, Air Force Security Assistance and Cooperation Directorate (AFSAC), Wright-Patterson Air Force Base (WPAFB), Ohio. The contractor shall facilitate the transfer of FMS and DCS acquired, serviceable materiel between US allies. The IIP contractor requirements can be found below, but include identification and verification of materiel, visual inspection, documentation, packaging and timely onward movement to Buyer’s freight forwarder. The USG also requires the contractor to provide IIP liaison support to the WWRS PMO.

1.3. Applicable Documents

The IIP services provided under this PWS shall be in accordance with (IAW) the below listed documents.

1.4. Scope

The period of performance for this effort will commence on contract award with a twelve-month base period and four, 12-month option periods available for the USG to exercise. If all options are exercised and successfully completed, the overall period of performance for this effort will be 60 months.

PERFORMANCE REQUIREMENTS

2.1. Facility/Warehouse

The contractor shall:

2.1.1. Maintain a dry and secure packaging facility/warehouse location to meet the requirements of the contract.

2.1.2. Receive shipments on the first day of the period of performance.

2.1.3. Provide the storage required to meet the requirements of the contract to include, but not limited to:

2.1.3.1. Provide storage for discrepant materiel while awaiting customer and/or WWRS PMO decision(s). Discrepant materiel is defined as misrouted, a quantity over-shipment, wrong item, potential substitute, damaged materiel, materiel requiring repair, or a partial shipment.

2.1.3.2. Provide storage for materiel while awaiting consolidation for a lot transfer or consolidated shipment.

2.1.4. Obtain insurance to cover all damage or loss incurred as a result of negligence or damage to materiel while in the contractor’s possession or control.

2.1.5. The IIP shall ensure 90% of shipments are turned around in two business days or less from date of receipt of materiel. The remaining shipments within four business days from date of receipt (excluding items held for WWRS PMO approval or direction).

2.2. Inspection

2.2.1. Upon receipt of materiel, the contractor shall inspect the shipping container for any external damage, leakage or contaminants. This inspection shall be documented using a Materiel Inspection Report (MIR). A MIR shall also be used if the item is not fully functioning and serviceable. The electronic format for a MIR is located in Section J of the contract, Attachment 3, Dataset Upload Formats. The contractor shall upload the MIR to AFSAC On-line (AOL) upon completion of the inspection.

2.2.2. The contractor shall verify the materiel received matches the materiel ordered on the Redistribution Order (RDO) as provided from the WWRS PMO (e.g. National Stock Number/NSN, part number, quantity and unit of issue). The AOL data download formats for RDO’s are in Section J of the contract, Attachment 2, AFSAC-On-line (WWRS subsystem) Data Download Formats.

2.2.3. The contractor shall visually inspect all materiel to verify it is Federal Condition Code "A" Serviceable-Issuable without Qualification, new, used, repaired, or reconditioned materiel which is serviceable and issuable to all customers without limitation or restrictions. This includes materiel with more than 12 months shelf life remaining.

2.2.4. The contractor shall clean and sanitize materiel by removing exterior markings that could indicate the previous foreign customer’s identity. The contractor shall also clean soiled or dirty materiel when needed.

2.2.5. The contractor shall digitally photograph and/or video record ALL materiel as outlined below:

2.2.5.1. Photograph/video all views of the materiel to document the receiving condition and quantities of all materiel. Video images can be provided for large parts and quantities

2.2.5.2. Photograph/video all views of the materiel whether it passes or fails inspection.

2.2.5.3. Photographs/videos shall reflect, but not be limited to, materiel count, weight (on a digital scale), and external markings.

2.2.5.4. Photographs/videos shall include, but not be limited to, individual items and aggregated items in their respective shipping container on a digital scale when practical due to size or weight of materiel.

2.2.5.5. Photographs/videos shall be labeled with the RDO number.

2.2.6. The contractor shall maintain and store ALL photographs and videos for the life of the contract.

2.2.7. The contractor shall deliver ALL photographs and videos to the WWRS PMO monthly and upon WWRS PMO request. [CDRL A001].

2.2.8. The contractor shall electronically send a Return/Disposal Notification to the Seller responsible for sending the IIP any materiel deemed broken, unserviceable, or not needed to fill RDO requirements. The electronic formats are located in Section J of the contract, Attachment 3, Dataset Upload Formats.

2.2.9. The contractor shall coordinate a resolution with the customer countries or their designated freight forwarder and the WWRS PMO when any of the following conditions arise:

2.2.9.1. Missing or required special shipping containers

2.2.9.2. Improper packaging (e.g. heavy items on lighter items, no list of contents, incorrect or missing labels, etc.)

2.2.9.3. Improperly marked and shipped hazardous items

2.2.9.4. Short shipments or missing items

2.2.9.5. Wrong Items

2.2.9.6. Overages

2.2.9.7. Potential substitute item

2.2.9.8. Life Limited Items (including time use items) without historical documentation

2.2.10. The contractor shall notify the WWRS PMO in the event of a dispute with a country or its freight forwarder and obtain guidance, as necessary.

2.2.11. The contractor shall assist the USG with taking ownership of the materiel by performing an initial inspection for item identification and condition of materiel. Once the verification and inspection processes are complete, the contractor shall package materiel IAW MIL-STD packaging instructions and prepare a DD 1387 and DD 1348 form for each RDO. [CDRL A002].

2.2.12. The contractor shall complete and submit via email to the WWRS PM a Shipment report and an Inspection and Acceptance report for the items received and inspected for transfer through the WWRS Program. The WWRS PMO will review the Shipment report and retain for official record. The WWRS PMO will verify the information in the Inspection and Acceptance report is correct. If the information is correct, the WWRS PMO will sign and return the Inspection and Acceptance report to the contractor. If the information is incorrect, the WWRS PMO will return the Inspection and Acceptance report to the contractor for correction and resubmission to the WWRS PMO. Upon the contractor’s receipt of the signed Inspection and Acceptance report from the WWRS PMO, the contractor shall ship the materiel listed in the report to the country’s designated freight forwarder or as instructed by the WWRS PMO. Once materiel has been picked up from the IIP by a local transportation company to deliver to the freight forwarder, the title transfer to the Buyer is complete and the Buyer owns the materiel. The formats for the Shipment report and the Inspection and Acceptance Report are located in Section J of the contract, Attachments 6, IIP Shipment Status Report, and 7, IIP Inspection and Acceptance Report, respectively. [CDRL A003, A004].

2.3 Marking/Packaging

2.3.1. The contractor shall provide all material, USG labels, shipping documents, and accompanying equipment required to pack all materiel IAW MIL-STD-2073-1E, Level A/B or higher commercial equivalent.

2.3.2. The contractor shall mark shipments and provide shipping documentation IAW MIL-STD-129R. This includes dated DD Forms 1348-1A (two outside and one inside box) and 1387 with bar coding to accompany materiel. The materiel shall be marked with the Buyer’s requisition numbers and other Buyer information.

2.3.3. For all FMS and USG Buyers’ shipments where the parts are actively managed and stock listed, the contractor shall mark all materiel IAW with MIL-STD-130N (Change 1), including Item Unique Identification (IUID) (See Defense Federal Acquisition Regulation Supplement 252.211-7003, Item Unique Identification and Valuation (IUID). If the materiel is already marked IAW MIL-STD-130N (Change 1) to include IUID, the contractor is not required to re-mark.

2.3.4. The contractor shall provide all material to ensure all Wood Packing Materiel (WPM) complies with ISPM 15 requirements.

2.4 Disposal

2.4.1. The contractor shall dispose of materiel as required by the USG. Disposal instructions will be provided by the WWRS PMO. Materiel disposal shall be IAW the Department of Defense (DoD) demilitarization instructions and guidance in DoD Manual 4160.28-V3. The contractor shall contact the WWRS PMO to witness the DEMIL of materiel. The contractor shall complete a certification form for each DEMIL and obtain WWRS PMO signature upon completion of the DEMIL. The signed DEMIL certificates shall be provided to the WWRS PMO quarterly. The contractor shall upload the disposal information into AOL. The format for entering disposal charges is located in Section J of the contract, Attachment 3, Dataset Upload Formats. The format for the DEMIL certifications is located in Section J of the contract, Attachment 8, DEMIL form. [CDRL A005].

2.4.2. The contract shall dispose of non-compliant WPM IAW ISPM 15 requirements, (Reference ISPM 15 APPENDIX 1: Examples of methods of secure disposal of non-compliant WPM).

2.5 Life-Limited/Time-Use Items

Upon receipt of materiel, the contractor shall identify life-limited and time-use items to ensure required historical/maintenance documents are included with the corresponding part(s). The contractor shall transfer applicable information from the historical/maintenance documents to an AFTO95 Form to be delivered along with the part to the Buyer. If historical/maintenance documents can be sanitized to remove Seller information, then the original documents can be sent to the Buyer along with the part. If there are no historical/maintenance records included with the part, the contractor shall contact the WWRS PMO for further instructions. The contractor shall provide to the WWRS PMO ALL historical/maintenance records at the end of the contract period. [CDRL A006].

2.6 Transportation

2.6.1. The contractor shall send all safe, serviceable, and correct items to the Buyer. The electronic format for materiel shipments to Buyers is located in Section J of the contract, Attachment 3, Dataset Upload Formats.

2.6.2. The contractor shall be responsible for materiel that is misrouted from the contractor’s facility/warehouse. The contractor shall contact the freight forwarder to which the materiel was misrouted to obtain the materiel’s immediate release and return to the IIP facility/warehouse. If the misrouting is due to contractor error, the contractor shall absorb all charges associated with obtaining the materiel’s return to the IIP, correctly marking the materiel and reshipment costs. The contractor shall notify the WWRS PM upon the discovery of the misrouting of materiel. The contractor shall include in its notification an explanation of the cause of the misrouting as well how it will be resolved. If unable to locate correct routing address for materiel, the contractor shall obtain PMO’s concurrence to return to the materiel to the Seller. The electronic format for return shipment to Seller is located in Section J of the contract, Attachment 3, Dataset Upload Formats.

2.6.3. Outbound shipments shall be pre-paid to the first destination by the contractor unless the outbound shipments are required to move within the Defense Transportation System (DTS). All transportation documents shall indicate the materiel was sent from the USG IAW the Letter of Offer and Acceptance government to government agreement.

2.6.4. The contractor shall obtain first destination shipment addresses (Ship to Addresses) and FMS in-country destinations (Mark for Addresses) from the Military Assistance Program Address Directory (MAPAD).

2.6.5. The contractor shall provide Notices of Availability to freight forwarders when required (Reference the MAPAD.).

2.6.6. The contractor shall notify the WWRS PMO if the contractor encounters any problems with receiving shipping instructions for materiel that requires DTS.

2.6.7. The contractor shall ensure the RDO tracking number link to the Transportation Company’s tracking system when uploaded to the WWRS Logistics system.

2.6.8. The contractor shall receive, and forward Supply Discrepancy Report exhibits back to the WWRS Seller as instructed by the WWRS PMO.

2.7 Program Management

2.7.1. The contractor shall not divulge any information about AFSAC files, data processing activities, functions, acquisitions/sales, materiel transfers, user IDs, or passwords to anyone who is not authorized to have access to the information. The contractor shall notify the WWRS PM and PCO upon discovery information was divulged to anyone who is not authorized to have access to it.

2.7.2. The contractor shall be liable for any loss or damage to materiel that occurs while in their possession or control. The contractor shall obtain the appropriate insurance coverage (e.g., property in transit) that allows for reimbursement for the materiel at the WWRS listed price. The contractor shall notify the WWRS PM immediately upon discovery of the damage. The contractor shall provide payment IAW PM direction no later than 30 days from the date of discovery.

2.7.3. The contractor shall assist WWRS PMO in customer problem resolutions by providing information and records when requested.

2.7.4. The contractor shall track all materiel received from the Sellers, stored, on-hold, disposed, shipped, or sent out to subcontractors and be able to advise the status of any materiel in their facility/warehouse or in route to the first destination. Shipper data shall be archived and stored for the length of the contract.

2.7.5. The contractor shall attend and provide support for Program Management Reviews, Workshops, and related conferences when required by the WWRS PMO. The contractor shall prepare and present briefings and perform administrative tasks to support the events approximately 2-3 times per year. These events may require travel to other locations outside of the WPAFB area for which the contractor shall be responsible for paying their own related travel/per diem expenses. The contractor shall be responsible for the storing, packaging and shipping of booth displays and other required material on behalf of the WWRS PMO to and from the event location.

2.7.6. The contractor shall provide electronic shipment reports that identify the date of shipment, quantity, pieces, weight, and cube, the carrier name, bill of lading number, the address where the materiel was shipped, and the transportation cost via AOL dataset upload. The formats for uploading the reports to AOL is located in Section J of the contract, Attachment 3, Dataset Upload Formats. The contractor shall ensure that all shipment status is provided no later than the first business day following shipment of materiel.

2.7.7. The contractor shall provide returned shipment information via AOL dataset upload (materiel sent back to the Seller) using the same criteria and time requirements as shipment reports. The format for uploading this report to AOL is located in Section J of the contract, Attachment 3, Dataset Upload Formats.

2.7.8. The contractor shall respond within one business day to all questions regarding materiel status (e.g., received, shipped).

2.7.9. The contractor shall respond to all correspondence and phone calls requesting information other than materiel status no later than two business days after receipt of request for information.

2.7.10. The contractor shall submit a monthly report for “On hold” and “Disposals” on a monthly basis. The report shall be provided to the WWRS PM no later than three business days from the last day of the prior month. [CDRL A007].

2.7.11. The contractor shall still notify the WWRS PM in the case there are no items to be reported for the month. The system may show a report with number of 0 if there is nothing to report.

2.8 Quality Assurance

2.8.1. The contractor shall be certified with the equivalent of MIL-I-45208 Inspection Procedures or ISO 9000/9001/9002 certification. Third party certification/registration shall not be considered a substitute for the Government's right to audit/validate a contractor's quality system.

2.8.2. The contractor shall submit a Quality Assurance Program Plan (QAPP) to the PCO no later than 30 days after contract award. After the initial submittal, the contractor shall submit a copy of the QAPP to the PCO when requested by the USG as well as each time the contractor revises/updates the QAPP. [CDRL A008].

2.9 Invoicing Information

2.9.1. The contractor shall provide an electronic invoice using Wide Area Work Flow (WAWF) that includes the method of shipment and the shipment tracking number for each Redistribution Order (RDO) to obtain reimbursement for pre-paid transportation charges and insurance. See required invoice fields in Section J of the contract, Attachment 4, Sample Invoice. Payment will ordinarily occur in the month following work performed.

2.9.2. The contractor shall provide an invoice using WAWF for contract IIP liaison support monthly IAW the contract.

2.9.3. The contractor shall pay for all freight and insurance costs initially and submit a monthly invoice using WAWF in accordance with the contract for reimbursement.

2.10 Information Technology

2.10.1. The contractor shall have a compatible internet browser and system to interface with AOL and the WWRS Logistics system. The contractor shall submit the proper forms to obtain all access required to meet the requirements of the contract to include, but not limited to, DD Forms 2875 and other System Access Requests for the Security Cooperation Information Portal (SCIP), AOL and Security Assistance Management Information System (SAMIS)/Case Tracking, Requisition, Accounting, & Collaboration (CaseTRAC). The contractor shall maintain system access throughout life of contract.

2.10.2. The contractor shall, as WWRS logistics system development occurs, adjust input/output data in accordance with USG instructions.

2.10.3. The contractor shall provide daily inventory data sets to USG to be loaded into AOL. If there is no data to provide the USG for a given day, the contractor will provide notification to the USG via email to the WWRS PMO mailbox. (Section J of the contract, Attachment 3, Dataset Upload Formats).

2.11 Travel

2.11.1. Travel is anticipated for this effort. Travel locations will be dictated by mission requirements. The contractor shall travel, both CONUS and OCONUS, in support of the requirements of the contract, as required by the USG.

2.11.2. The contractor shall obtain and maintain all documents, including a valid passport and travel visas, required to meet the travel requirements of the contract.

2.11.3. The contractor shall submit all travel requests, justification and substantiating documentation to the WWRS PM no later than 30 calendar days prior to the commencement of any billable travel. Travel justifications and costs must be approved in advance by the PM to ensure the maximum benefit per trip is achieved as well as the continuity of the IIP services. The contractor shall obtain approval from the PCO prior to the commencement of any billable travel.

2.11.4. Travel shall be IAW the terms and conditions of the Joint Travel Regulation (JTR) guidance and Federal Acquisition Regulation (FAR) Part 31. All travel arrangements shall be the responsibility of the contractor including, but not limited to, airline hotel and rental car reservations. The contractor shall make every effort to schedule travel far enough in advance to take advantage of reduced airfares.

2.12 Contract Close-Out

An initial transition plan is due 45 calendar days after contract award and a final transition plan with all updates is due 90 calendar days before the end of the final period of performance. Both of these plans must be approved by the USG. The plan, at a minimum, shall describe how the incumbent contractor will successfully transfer functional knowledge to the USG and the new contractor. The transition plan shall include, but not be limited to, the plan for the transition of all documentation relating to materiel, shipments, photographs, videos, software and operations to the USG and the new contractor. The incumbent contractor shall forward materiel on hand no later than five business days after contract completion. The incumbent contractor shall forward shipments received after contract completion no later than two business days after receipt of shipment. [CDRL A009]

IIP LIAISON SUPPORT REQUIREMENTS

The contractor shall provide IIP liaison support personnel to assist in the daily operational of the IIP/WWRS Program. The IIP liaison support personnel shall be located in the WWRS PMO at WPAFB OH.

3.1 Access

3.1.1. The IIP liaison support personnel shall comply with local procedures to obtain a personal security investigation within 15 days of contract award for their security clearance. (Remove or update verbiage)

3.1.2. The IIP liaison support personnel shall be responsible for obtaining work related contractor

3.1.3. The IIP liaison support personnel ARE NOT classified mission essential.

3.1.4. The IIP liaison support personnel shall attend USG orientation and limited training in IIP reporting requirements.

3.1.5. The IIP liaison support personnel shall have internet capability, to obtain or verify National Agency Check with Inquires (NACI) clearances, bookmark AOL and MAPAD websites, apply for SCIP, AOL and SAMIS/CaseTRAC access, obtain access to DoD catalog data (Haystack or other commercial or USG dataset) IIP catalog data system, and obtain capability to take, store, and transmit digital photographs and/or videos.

3.2 Skill Requirements

3.2.1. The contractor IIP liaison support personnel shall possess a thorough knowledge of Military Standard Requisitioning and Issue Procedures (MILSTRIP), as well as SAMIS/CaseTRAC.

3.2.2. The IIP liaison support personnel shall possess a thorough knowledge of Microsoft Office applications, to include but not limited to Outlook, Excel, PowerPoint, Word and Publisher. Also required is the ability to learn job-specific software for systems used for ad hoc querying, reporting and data analysis. This includes is not limited to the handling of CEX errors.

3.2.3. The IIP liaison support personnel shall possess organizational, typing, written and verbal communication skills.

3.3 Task

3.3.1. The IIP liaison support personnel shall not divulge any information about AFSAC files, data processing activities, functions, acquisitions/sales, materiel transfers, user IDs, or passwords to anyone who is not authorized to have access to the information. The IIP liaison support personnel shall notify the WWRS PM and PCO upon discovery information was divulged to anyone who is not authorized to have access to it.

3.3.2. The IIP liaison support personnel shall investigate and resolve requisition controlled exception errors within five business days after receipt. (except those errors that require PM approval).

3.3.3. The IIP liaison support personnel shall perform and analyze WWRS inventory list extractions, inventory removal, inventory additions, and inventory sorts using existing software programs/tools. The IIP liaison support personnel shall help identify problem areas or deficiencies with country inventory and make recommendations for corrective actions.

3.3.4. The IIP liaison support personnel shall assist with daily inventory data sets to WWRS PMO to be uploaded into AOL within two business days of receipt. (Section J of the contract, Attachment 3, Dataset Upload Formats).

3.3.5. The IIP liaison support personnel shall pull reports, monitor Redistribution Orders and WWRS requisitions, provide status, create or update project desk guides, research MAPAD for shipping information, research and track on-hold items at IIP through resolution, maintain/upload WWRS/IIP documents/files to SharePoint site, identify WWRS/IIP system issues and assist with testing for resolution.

3.3.6. The IIP liaison support personnel shall manage the WWRS IIP/PMO mailbox and forward emails to the USG point of contact.

3.3.7. The IIP liaison support personnel shall follow up with email on all phone calls with customers (FLOs, Country, or US Country Team) and carbon copy (cc) the WWRS PMO mailbox. The emails and all supporting documentation shall be maintained in a log on the WWRS SharePoint folder as designated by the WWRS PM.

3.3.8. The IIP liaison support personnel shall generate, track and maintain a log of all outgoing phone calls and email and non-email correspondence to customers, the contractor/IIP, and the USG. The contractor IIP liaison support personnel shall carbon copy (cc) the WWRS PMO on all outgoing email and non-email correspondence via the WWRS IIP/PMO mailbox. The log and all supporting documentation shall be maintained in a WWRS SharePoint folder as designated by the WWRS PM.

3.3.9. The IIP liaison support personnel shall respond to general IIP/WWRS program questions and carbon copy (cc) the WWRS IIP/PMO mailbox and designated USG representative on all outgoing email correspondence via the WWRS IIP/PMO mailbox.

3.3.10. The IIP liaison support personnel shall assist with the preparation and planning of meetings, conferences, workshops, and training events to include ordering program materiel, obtaining quotes, arranging for reproduction of documents, printing, sending out invitations and other related correspondence.

3.3.11. The IIP liaison support personnel shall participate in and present briefings/presentations at WWRS IIP meetings, conferences, workshops, and training events. The IIP liaison support personnel shall also compose meeting minutes for these events.

3.3.12. The IIP liaison support personnel shall provide WWRS IIP logistics training to WWRS customers and the USG.

3.3.13. The IIP liaison support shall gather information by examining available data through discussion with involved individuals. Prepare correspondence highlighting problems alternatives and proposed or final solutions. Identifies any adverse trends and provides input to WWRS PM.

3.4 Work Situation

3.4.1. The contractor shall provide IIP liaison support personnel to the WWRS PMO at WPAFB, OH for eight hours per day between the hours of 7:00 a.m. and 5:00 p.m. Eastern Time or as agreed to by the WWRS IIP PM or PCO.

3.4.2. Normal duty days shall be Monday through Friday, excluding the government recognized Federal holidays listed in the PWS paragraph below entitled, “Recognized Holidays”.

3.4.3. Work is normally conducted in an office environment and the contractor’s facility/warehouse on a 40 hour per week basis. Flexible hours are authorized, with mandatory core hours from 9:00 a.m. to 3:00 p.m. Eastern Time, Monday through Friday. The contractor shall not miss any delivery/response dates/times if flexible hours are authorized.

3.4.4. Recognized Holidays: The following Federal holidays are observed by this installation: New Year's Day, Martin Luther King Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving and Christmas. If the holiday falls on Saturday, it is observed on Friday. If the holiday falls on Sunday, it is observed on Monday.

3.4.5. The contractor shall provide services including IIP liaison support personnel on Good Friday, at no additional cost to the USG or any other foreign country’s government.

3.4.6. Base Closure/Delay Notification Procedures: The authority to close the base or issue a delay rests with the WPAFB installation commander or his designated representative. After an official decision to close or delay work reporting times has been made by the WPAFB Installation Commander, local radio or television stations will be notified of the closure/delay. No notification will be provided by the USG to the contractor. The contractor is responsible for the notification of his or her personnel on how to proceed and where to report for work during base closures/delays. The IIP liaison support personnel shall work at the contractor’s facility/warehouse if base closes or as directed by the CO. Telework may be authorized at the approval of the contracting officer.

SERVICES SUMMARY (SS)

The SS summarizes performance objectives that relate directly to the standards/thresholds of performance required to meet mission needs. The performance standard/threshold briefly describes the minimum acceptable overall levels required for each required level of service. The standards/thresholds are essential to mission success.

Services

2.2.3.

2.2.4.

2.2.11.

Shipments will be visually inspected for appearance of serviceability, remove all seller markings, verify identity and comply with hazardous material handling requirements with no customer complaints during the applicable quarter 98% of the time.

2.6.

99% of shipments properly directed per the MAPAD or in accordance with special shipping instructions noted on the Buyers requisition or via PMO instruction.

2.2.9.

2.2.10.

2.7.3.

Discrepancy reports and digital photographs/videos of materiel will be provided upon request not-less-than 99.9% of the time.

GENERAL INFORMATION

5.1 Management and Administration

The contractor shall provide resources and infrastructure to manage and administer the services required to meet the requirements of the contract. The contractor shall identify and provide the point of contact responsible for the management and direction of this contract. The point of contact’s information shall include the name, title, email address, and telephone numbers.

5.2 Policy

The contractor shall be familiar with applicable Federal, DoD and FMS policy, law, regulations, and guidance required to perform the efforts defined in this performance work statement and meet the requirements of the contract.

5.3 Contractor Government Relationships

The relationship of the contractor and the USG personnel shall at all times be that of an independent contractor. The contractor shall have exclusive supervisory authority and responsibility over its personnel and subcontractors. The Government shall manage the contract but will not exert control or supervisory roles over contractor personnel or subcontractors.

5.4 Non-Personal Services

The services provided under the performance work statement and contract are considered non-personal services. The USG and WWRS customers shall neither supervise contractor personnel nor control the method by which the contractor performs the services required to meet the requirements of the contract. Under no circumstances shall either the USG or any other foreign country government assign tasks to or prepare work schedules for contractor personnel. It shall be the responsibility of the contractor to manage its employees and guard against any actions that are of the nature of personal services, or that give the perception of personal services. If the contractor believes any actions constitute or are perceived to constitute personal services, it shall be the contractor’s responsibility to notify the PCO.

5.5 Contract Administration and Management

The contractor shall establish processes and assign resources to effectively administer the services provided under the contract. The contractor shall establish clear organizational lines of authority and responsibility to ensure the effective management and control of resources to be assigned to the contract. The contractor shall maintain continuity between the services/support operation at all locations (e.g., WPAFB) and the contractor’s corporate offices/facilities.

5.6 Subcontract Management

The contractor shall be responsible for all subcontract management to accomplish and integrate work performed on this contract. The contractor shall be responsible and accountable for all subcontractor performance on the contract. The contractor shall ensure effective subcontract management to meet the requirements of the contract. The prime contractor shall manage work distribution to ensure there are no organizational conflict of interest considerations.

5.7 Personnel Administration

5.7.1. The contractor shall provide for the management and support of their personnel. This includes, but is not limited to: training their personnel; providing for their personnel during designated government personnel non-work days or other periods where government offices are closed; supporting their personnel at all locations (e.g., co-located on WPAFB) with additional resources, expertise, advice, etc.; providing infrastructure to support tasks to be accomplished at all operating locations and off-base; conducting personnel meetings; providing administrative support for their personnel in a timely manner; and meeting facility/warehouse and staff security requirements. It is the intent of the Government to provide office space/cubicle, a phone, a desk, a chair and a computer for contractor personnel at the WWRS PMO for the duration of the period of performance of the contract.

5.7.2. The contractor shall notify the PCO, the WWRS PM, and COR(s) at least 14 calendar days prior to contractor personnel being replaced or unavailable. The contractor is responsible for providing equally qualified personnel at any time when the current personnel will be unable to perform for any period greater than seven calendar days. Failure to provide equally qualified personnel may result in a notification via a Contract Discrepancy Report to the PCO. During contractor personnel absences, to include all leave, the contractor is responsible to provide coverage to meet the requirements of the contract.

5.7.3. If the IIP liaison support personnel are unable to provide services due to appointments, illness, or other unexpected absence, the contractor shall notify the WWRS PM in writing immediately.

5.8 Personnel Management and Training

5.8.1. The contractor shall be responsible for the employment, training, guidance, and supervision of qualified personnel to accomplish the services required under the contract. The contractor shall successfully accomplish all requirements of the contract by employing and utilizing qualified personnel with the appropriate combination of education, training, and experience.

5.8.2. The contractor shall ensure all IIP liaison support personnel have current and valid training/certifications/licenses etc. prior to commencing work on the contract. The contractor shall ensure IIP liaison support personnel maintain the currency and validity of the training/certifications/licenses etc. during the performance of the contract. The contractor shall maintain copies of all contractor IIP liaison support personnel training certificates/certifications/licenses etc. on-site and available for review by USG representatives upon request.

5.8.3. The contractor shall ensure IIP liaison support personnel have language proficiency commensurate with all requirements of the individual’s positions on the contract.

5.8.4. With regard to employee turnover, replacement, or hiring of new employees the Government will not accept any charges for the contractor’s cost of training. This is considered a cost of doing business and is not unique to the Government.

5.9 Contractor Identification

5.9.1. The contractor and IIP liaison support personnel shall present a neat appearance and be easily recognizable. The contractor and IIP liaison support personnel shall identify themselves by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with government personnel and foreign country representatives (military and civilians). In addition, the IIP liaison support personnel shall appropriately identify themselves as contractor personnel when answering phones, in telephone conversations and in formal and informal written correspondence. The IIP liaison support personnel shall wear visible identification either as part of or attached to their outer clothing which clearly identify the individuals as contractor personnel at all times while on duty to meet all the requirements of the contract (e.g., WPAFB, other military installations while on temporary duty, meetings, conferences and tradeshows). The assigned workspace at the WWRS PMO shall be clearly marked to identify the presence of contractor IIP liaison support personnel.

5.9.2. In performing the services required to meet the requirements of the contract, the contractor and IIP liaison support personnel will interface with a variety of DoD and USG organizations and offices, US contractors, and FMS countries and organizations. The contractor and IIP liaison support personnel shall not provide direction or otherwise interject themselves into any USG relationships (e.g., between the US and other government contractors, between US organizations, agencies and offices, and between the US and foreign countries and organizations).

5.10 Access

The government will provide the contractor access to facilities as required to perform duties in accordance with this contract. The contractor and IIP liaison support personnel shall be subject to all appropriate military rules and regulations while working on a military installation.

5.11 Combating Trafficking in Persons (CTIP).

The United States Government has adopted a policy prohibiting trafficking in persons. The contractor shall comply with the Federal Acquisition Regulation (FAR) and all supplements to include, but not limited to, FAR 52.222-50, FAR 22.1703, and DFARS 222.17. The contractor shall maintain compliance with all applicable regulations, clauses and guidance for combatting trafficking in persons throughout the life of this contract. The contractor shall ensure all contractor and subcontractor personnel comply with all CTIP requirements, receive CTIP training prior to performance under this PWS/contract and receive CTIP training annually. Additional information about trafficking in persons is available at the DoD CTIP website (current URL: http://ctip.defense.gov/) and Department of State’s Office to Monitor and Combat Trafficking in Persons website (current URL: http://www.state.gove/j/tip).

5.12 Unclassified Contract Facility/Warehouse and System Security Requirements.

Access to unclassified government information systems requires, at a minimum, a favorable NACI. IAW DoD 5200.2-R, and successful completion of the Air Force Information Assurance Internet Based Training program, the government will provide necessary and reasonable access to security information from other offices and agencies. All such security information access will be coordinated through the AFSAC Security office. The contractor personnel shall obtain and maintain a Federal Bureau of Investigation fingerprint check with favorable results and a NACI, or a DoD-equivalent investigation, or greater, through the Office of Personnel Management to be able to access government facilities, computers, and e-mail accounts. The contractor personnel have seven calendar days from the date when Electronic Questionnaires for Investigations Processing access is granted to complete their electronic security questionnaire and submit it. Failure to obtain the required security documentation can result in delays in contractor personnel performing the duties required under this contract. Delays due to security issues may require consideration from the contractor.

5.13 Operations Security (OPSEC) and Controlled Unclassified Information.

The contractor and IIP liaison support personnel shall be thoroughly familiar with OPSEC strategies and methods. OPSEC requirements are stipulated in an effort to reduce program vulnerability from successful adversary collection and exploitation of critical information. The contractor shall employ sound OPSEC principles and procedures in the performance of their duties and responsibilities IAW DoD and AF OPSEC publications.

5.14 Organizational Conflict of Interest (OCI).

Contractor personnel performing under this contract may receive, have access to, or participate in the development of propriety or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The contractor shall notify the PCO, WWRS IIP PM, and COR immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the PCO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the PCO. The PCO may affect other remedies as he or she deems necessary including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

5.15 Services Contract Reporting (SCR).

SCR requirements apply to this contract. The contractor shall report required SCR data fields using the SCR section of the System for Award Management (SAM) at following web address: https://sam.gov/SAM/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://sam.gov/SAM/.

5.16 Contractor Performance Assessment Reporting System (CPARS) Applicability.

FAR Part 42.1502 directs all Federal Agencies to collect and report past performance information on service contracts with a value of $1M or more. The CPARS assesses a contractor’s performance and provides a written record on a given contract during a specified period of time. All CPARS are accomplished using the Naval Sea Logistics Center’s Contractor Performance Assessment Reporting System (CPARS) found at the web address: http://www.cpars.csd.disa.mil/. This system requires the contractor to provide a designated representative to receive the CPARS electronically. The contractor shall submit their representative’s name, telephone number(s) and email address in their proposal.

5.17 Voluntary Protection Program (VPP) Elements for Requirements Documents.

VPP is an Occupational Safety and Health Act (OSHA) Program which reflects Congress’ intent “to assure so as possible every working man and woman in the Nation has safe and healthful working conditions and to preserve our human resources by encouraging employers and employees in their efforts to reduce the number of occupational safety and health hazards at their places of employment, and to stimulate employers and employees to institute new and to perfect existing programs for providing safe and healthful working conditions…”

5.17.1. Installation-specific Safety and Health Standards. WPAFB is in the process of pursuing VPP recognition or has been recognized under the OSHA Voluntary Protection Program (VPP). VPP impacts all applicable contractors operating on Air Force Installations. It is the contractor’s responsibility to ensure employees and managers have a comprehensive understanding of VPP as well as full compliance with OSHA requirements. Detailed information on VPP is available on the OSHA website. Contractors, whether regularly involved in routine site operations or engaged in temporary projects such as construction or repair, must follow the safety and health rules of the installation or VPP site.

5.17.2. Applicable contractors. These requirements apply only to contractors whose employees work more than 1000 hours per quarter. The contractor shall flow down these requirements to all subcontractors who qualify as applicable contractors under this contract.

5.17.3. Applicable Contractor’s Safety and Health Plan. Each applicable contractor must submit its safety and health plan and corresponding site safety checklist to the contracting officer 10 days after contract award. The safety office will assist the contracting officer to ensure that the contractor’s safety and health plan includes all required elements identified in the Performance-Based Work Statement (PWS). The contractor’s plan shall include appropriate measures to ensure the contractor reacts promptly to investigate, correct and track alleged safety & health violations and/or uncontrolled hazards in contractor work areas. It is the contractor’s sole responsibility for compliance with OSHA (Public Law 91-596).

5.17.4. Mishap Reporting. An applicable contractor shall ensure its personnel and subcontractors promptly report pertinent facts regarding mishaps involving reportable damage or injury to the Air Force AFLCMC.HI.WPSecurity@us.af.mil and cooperate in any Air Force safety investigation. Cooperation shall include toxicology testing.

5.17.5. Annual Reporting Requirements. Applicable contractors are required to provide their OSHA 300 information and Total Case Incident Rate (TCIR) and Days Away, Restricted, or Transferred (DART) rates by 15 January each year to the PCO for submission as part of the installation’s annual VPP self-evaluation report.

ATTACHMENT 1: ACRONYM LIST

Acronym Description

CaseTRAC Case Tracking, Requisition, Accounting, & Collaboration