Attachment 2 - Brand Name Justification_Redacted.pdf

This document is a Single Source Justification (Simplified Acquisition) for a voicemail system sustainment plan by the 92d Communications Squadron at Fairchild AFB. The requirement is to continue the Callware Callegra Voice Messaging System sustainment, which has been an ongoing requirement for the past seven years. The current contract expires on 31 May 2025, with the sustainment plan renewal priced at the same rate as the current year.

The justification highlights that Fairchild AFB currently has only one service infrastructure provider for these services, and switching to a new system would result in substantial costs and complex implementation. Market research indicates that installing similar voice mail systems at other DoD facilities costs between $155,000 to $218,000. The government intends to post a Combined Synopsis/Solicitation on SAM.gov and seeks to obtain competition among Callware Technologies and its resellers. Until an alternative system without proprietary constraints can be found, the agency will continue with the existing Callware Technologies voice messaging system.