Attachment 2 - 36 EAMXS Consolidated MOCC Radios SOW FA524025QM118.pdf

STATEMENT OF WORK

36 EAMXS Consolidated MOCC Radios

ON

ANDERSEN AFB, GUAM

18 July 2025

Table of Contents

1. DESCRIPTION OF SERVICES

1.1 REQUIREMENTS:

1.2 LIABILITY:

1.3 GOVERNMENT FURNISHED SERVICES:

1.4 WARRANTY SERVICES:

2. GENERAL INFORMATION

2.1 HOURS OF OPERATION:

2.2 CONTRACTOR PERSONNEL:

3. SECURITY

3.1 PASS AND IDENTIFICATION ITEMS:

3.2 RETRIEVING IDENTIFICATION MEDIA:

3.3 TRAFFIC LAWS:

3.4 WEAPONS, FIREARMS, AND AMMUNITION:

3.5 FOR OFFICIAL USE ONLY (FOUO):

3.6 REPORTING REQUIREMENTS:

3.7 PHYSICAL SECURITY:

3.8 CONTROLLED/RESTRICTED AREAS:

3.9 MILITARY EXERCISES:

1. DESCRIPTION OF SERVICES

1.1 REQUIREMENTS:

The Contractor shall provide:

- All transportation, design planning, delivery, labor, tools, materials, parts, equipment, installation, and supervision

- Ten (10) end user devices, each capable of singularly integrating with and operating ultra-high frequency, very-high frequency, land mobile radio networks, and telephonic services while utilizing the Air Force Network (AFNET).

- Telephonic service capabilities must include ability to call-in, call-out, receive, conference, transfer, and record communications from the Defense Switched Network (DSN), mobile phones, commercial networks, and hotlines directly connected with another location.

- Radio frequency and LMR networks must record all inbound and outbound communication and provide for immediate playback.

- Provide equipment infrastructure necessary for device to operate completely, including but not limited to: antennas, combiners, base stations, uninterruptible power supplies, network support, configurations and gateways.

- Must provide on-site, hands-on training to all personnel authorized to utilize installed system after initial install. and within 30 days of request by user(s).

- Must ensure caller's identity is displayed.

- Ensure device can be secured with account login and password to prevent misconfiguration, at a minimum. Provide user accounts with login and password to ensure continuity and ease of access is preferred.

- Must utilize provided and existing equipment whenever reasonable.

- All ten (10) devices must be capable of operating independently from each other.

- Establish these commodities and services to the Consolidated MOCC room within building 18006, Andersen AFB Guam.

-We need 13 LMR talk groups and will provide 7 base stations and must acquire 6 more to accommodate.

Point of Contact: SSgt Christopher Stone; christopher.stone.35@us.af.mil or 366-4230 mailto:christopher.stone.35@us.af.mil

1.2 LIABILITY:

The contractor shall be liable for any damages resulting from any carelessness or failure to follow proper safety, installation, engineering, or maintenance procedures and standards.

1.3 GOVERNMENT FURNISHED SERVICES:

The government will provide emergency medical transportation and treatment if required. The contractor shall reimburse the Government for the cost of these medical services at current rates.

1.4 WARRANTY SERVICES:

The contractor will provide:

- Standard 1 year warranty on parts and service.

- Service includes IT support during business hours, and emergency on-site support 24/7 within one (1) hour of any reported outage.

- On-site, hands-on training to all personnel authorized to utilize installed system within 30 days of request by user(s).

- Cybersecurity patching and maintain complete functionality in conjunction with AFNET requirements.

- Must provide and comply with cybersecurity Security Technical Implementation Guides (STIGS) in conjunction with AFNET requirements.

2. GENERAL INFORMATION

2.1 HOURS OF OPERATION:

The normal hours of operation for the project are from 0730 to 1630, Monday through Friday, excluding federal holidays and PACAF Family days.

2.2 CONTRACTOR PERSONNEL:

The contractor shall provide point of contact (POC) for all contractual matters during all hours of operation. The POC shall respond on-site within 1 hour during normal duty hours of operation and within 2 hours during non-duty hours to discuss concerns with government personnel designated by the CO to discuss problem areas.

3. SECURITY

3.1 PASS AND IDENTIFICATION ITEMS:

The contractor shall ensure the pass and identification items required for contract performance are obtained for employees. Employees shall only be granted access to the installation to perform functions directly related to their respective contract.

3.1.1 All contractor employees requiring access to AAFB shall be identified on an AAFB Visit Access Request (VAR) form. The Contractor shall submit a completed VAR through the Contracting Officer to 36 SFS Pass and Registration (36 SFS/S5AV) NLT 7 duty/business days, for foreign nationals 14 duty/business days, prior to requiring access to the installation.

3.2 RETRIEVING IDENTIFICATION MEDIA:

The contractor shall return all identification media and/or visitor passes from employees who depart for any reason before the contract expires; i.e. terminated for cause, reassignment, retirement, etc. The Contractor will notify the Government immediately (within 24 hours) when unable to retrieve identification media from contract employees.

3.3 TRAFFIC LAWS:

The contractor and its employees shall comply with base traffic regulations. Traffic regulations include, but are not limited to:

3.3.1 Employees shall wear seatbelts when operating or riding in any vehicle (military, company or private owned) while on installation.

3.3.2 Speed limits on Andersen AFB are 25 MPH unless otherwise posted. Be aware of reduced speed limits and exercise caution when driving in base housing and school zones.

3.3.3 All vehicle operators on the installation shall not use cell phones unless the vehicle is safely parked or they are using a 100% hands free device. The wearing of any other portable headphones, earphones or other listening devices while operating a motor vehicle is prohibited.

3.3.4 Contractor personnel are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base, and may result in loss of base driving privileges and debarment from the base.

3.4 WEAPONS, FIREARMS, AND AMMUNITION:

Contractor employees are prohibited from possessing weapons, firearms, or ammunition on themselves or within vehicles (military, contractor-owned, or privately owned) while on Andersen AFB.

3.5 FOR OFFICIAL USE ONLY (FOUO):

The contractor shall comply with DoD 5400.7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

3.6 REPORTING REQUIREMENTS:

Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified/unclassified defense information. Employees shall be briefed by their immediate supervisor upon initial on-base assignment.

3.7 PHYSICAL SECURITY:

The contractor shall be responsible for safeguarding all Government property and controlled forms provided for contractor use. At the end of each work period, all Government facilities, equipment and materials shall be secured.

3.8 CONTROLLED/RESTRICTED AREAS:

The contractor shall implement local base procedures for entry to AF Controlled/Restricted areas where contractor personnel will work. An AF Form 2586, Unescorted Entry Authorization Certificate, must be completed and signed by 36 MXG security manager before restricted area badges (RAB) will be issued. Employees must have a completed and favorable NACI investigation before receiving a RAB. Interim access can be granted in accordance with AFI 31- 501, Personnel Security Program Management.

3.9 MILITARY EXERCISES:

No compensation will be claimed for any delays resulting from re-entry procedures due to exercises.