Attachment 1 VoIP Discovery SOO V2.docx

STATEMENT OF OBJECTIVES (SOO)

CAIRS Voice-over-Internet Protocol (VoIP) Discovery And CAIRS ALIson

Keesler AFB MS

23 May 2022

Prepared By

81st Communications Squadron 510 H. Street Keesler AFB MS 39532

Engineer, Furnish, Install and Test (EFI&T) required equipment, software, and materials for an installation of Configuration Accounting Information Retrieval System (CAIRS) Voice-over-Internet-Protocol (VoIP) Discovery and CAIRS ALIson Solution at Keesler AFB MS.

Currently there is no automated VoIP Discovery system in place for keeping the phone location information in E911 current. When someone moves a VoIP phone and fails to contact the 81st Communications Squadron’s Telephone Section to inform them of the move, the E911 system will not be updated and will contain incorrect location information for that phone which could lead to a life and death situation in an emergency.

The Contractor shall EFI&T a VoIP Discovery solution to supplement the current CAIRS system with the ability:

· To discover voice devices and their location when they are plugged in and accessing the Cisco Unified Communications Manager (CUCM). The solution shall be able to update the CAIRS records and automatically update the Automatic Number Identification (ANI) and Automatic Location Identification (ALI) Information.

· Ensure solution is 100% compatible with the existing CAIRS and CUCM systems currently in use.

· Ensure solution is configured to meet current Defense Information Systems Agency Security Technical Implementation Guides requirements.

· Provide all equipment, tools, materials, supplies, transportation, labor, supervision, management, and other incidentals necessary to meet the requirements as stated in this SOO.

· Shall comply with the current Telecommunications Industry Association (TIA) telecommunication installation and testing commercial standard and base installation standards.

· All equipment, supplies, and materials provided shall be new and latest edition with full manufacturer warranty. These items shall not be refurbished nor End-of-Life/End-of-Support.

· As a part of the new process, the Air Force (AF) encourages the Contractor to identify or suggest improvements to any requested VoIP processes, operating procedures, systems, or applications to the Contracting Officer (CO).

· Provide training for 10 personnel; on all equipment and software contained in the solution. Training content should include user and technical maintenance aspects of the system.

All quotes should include hardware, software, configuring of equipment, on-site service, labor, travel expenses, training, and additional service contract all at a fixed cost.