Attachment 1 - Vindicator Bading System Performance Work Statement (PWS).pdf

PERFORMANCE WORK

STATEMENT (PWS)

FOR

VINDICATOR BADGE MANAGEMENT SYSTEM

INSTALL

Sensitive Compartmented Information Facility (SCIF)

Join Base Andrews AFB, MD 20762

26 AUGUST 2024

PERFORMANCE WORK STATEMENT

TABLE OF CONTENTS

SECTION PAGE

1 DESCRIPTION OF SERVICES

2 GENERAL INFORMATION

3 GOVERNMENT FURNISHED PROPERTY (GF2)

1. DESCRIPTION OF SERVICES: The 89th Communications Squadron requires purchase and installation of a Vindicator Badge Manager System in the SCIF located at BLDG 1558 on Joint Base Andrews, MD to include an Access Control System (ACS). Installed system must integrate with Vindicator, the current IDS in the installation location and connect to the Base Defense Operating Center (BDOC). Contractor shall only install equipment IAW the Physical Access Control System (PACS) products listed under the “Approved” section which have met the security and functional requirements set by GSA’s FIPS 201 Evaluation Program and have been approved for use by the Federal Government. Products may be viewed at FIPS 201 Approved Product List (idmanagement.gov). The equipment list will include the following:

• AE Vindicator Badge Manager 3 SCIF Workstation (Win 10)

• 22" Flat Panel Monitor, Full HD (1080p) 1920 x 1080 at 60 Hz, HDMI, VGA, (1)

HDMI cable

• Dual Sided ID Card Printer

• Full Color Ribbon for ID card printer

• HD Webcam (Black)

• LCD 1x5 Signature Capture Pad - Virtual Serial via USB

• SMART card reader – USB

• ISO Prox II Graphics Quality Both Sides - standard card includes, 26 bit format, plain white glossy finish for direct card printing on front and back, printed ID number and No gaps in card sequence

• REX Motion for ACS

• PIV Class Reader with Keypad

• Materials, Cables, Connectors, Conduits, power supplies, network connection equipment and any other materials

1.1 PERIOD OF PERFORMANCE: For installation, integration, and personnel training, the performance period for this contract shall be 30 September 2024 – 29 September 2025.

1.2 INSTALLATION: The contractor shall install all the equipment necessary for all functionality of the Vindicator Badge Manager System. The Vindicator Badge Manager System and Access Control System will be integrated with the BLDG 1558 SCIF's existing network infrastructure to include the Joint Base Andrews BDOC system. This integration will allow for remote management and monitoring of access points, as well as centralized reporting and alerts.

1.3 TESTING: Upon the completion of installation, test all products and components to ensure that the system functions in accordance with all manufacturer user guides and/or specifications. The entire system must function as designed to be deemed as acceptable by the Government. Any deviations to the installation must be approved by the Contracting Office (CO) before execution.

1.4 TRAINING AND DOCUMENTATION: The contractor shall provide at minimum of two

(2) training session within (5) calendar days after the entire system functions as designed.

Trainer(s) who will execute the session must be vindicator certified and certified to perform user training. In addition, at a minimum the training session must address the topics outlined in the system User Guide. Comprehensive user guides and technical documentation will be provided to ensure proper usage and maintenance of the system.

2.0 GENERAL INFORMATION: Maintenance

2.1 LEVEL OF MAINTENANCE

The Contractor shall perform corrective maintenance to restore all outages outlined below in subparagraphs 2.2.1-2.2.2. The contractor will provide a commercial standard one-year warranty and maintenance sustainment for all contractor provided hardware/software, materials, and workmanship. The warranty period will not begin until final government acceptance during the period of performance.

2.2 UNSCHUDELED MAINTENANCE

DEFINITIONS OF CATASTROPHIC/MAJOR/MINOR FAILURES

2.2.1 Catastrophic Failures: Loss of capability for system including entry door readers the contractor will perform a service call. The contractor shall be available to be contacted 24 hours a day with contractor’s personnel will arrive on site within 4 hours of notification and immediately commence problem diagnosis and repair actions. The contractor will work continuously until full system capabilities are restored. In the event of a notification during non-duty hours the contractor’s personnel will begin repair at the beginning of the next duty day during normal duty/business hours. Service will be restored within 48 hours of initial notification.

2.2.2 Minor Failures: Any abnormal hardware or software fault (i.e. issues with administration workstation) that degrades service to less than the desired performance, but which does not constitute a major or catastrophic failure. If a minor failure occurs the contractor will perform a service call as soon as possible. The contractor will restore all minor failures no later than three duty/business days after notification.

2.3 HOURS OF OPERATION: Normal duty hours are Monday through Friday, 6:00 to 17:00, excluding the 10 federally observed holidays.

2.4 PLACE OF PERFORMANCE: 1558 Alabama Avenue SCIF Joint Base Andrews, MD 20762

2.5 STANDARDS OF CONDUCT: Contractor Personnel must adhere to standards of conduct as established by the Installation Commander.

2.6 SECURITY REQUIREMENTS: Contractor shall adhere to current installation security policies. All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the government installation, shall abide by all security regulations of the installation. The contractor shall be responsible for the action of any of their subcontractors and their employees who are working on JBA. The contractor and subcontractor shall hire U.S. citizen(s) that are in possession of a valid State driver’s license and birth certificate. If the employee is not a U.S. citizen, the contractor and/or subcontractor may hire non-U.S. citizens if they are in possession of a Green Card, Social Security Card, Resident Card, Work Visa, and State issued Identification Card. If driving on base a State issued driver’s license is required.

2.7 WEAPONS. Weapons of any sort are not authorized on JBA, this includes guns, knives, swords, nunchucks, brass knuckles, or any other weapon that has a sole purpose to injure or maim. Combination tools such as Leatherman and small pocketknives with folding blades less than four inches are authorized if used in the performance of duty. Those found in violation of this directive are subject to apprehension, criminal charges, and debarment from the installation.

2.8 ILLEGAL CONTROLLED SUBSTANCE: Illegal controlled substance and narcotics are not authorized on JBA. Controlled substances shall not be transported on the installation via vehicle or on an individual person.

Marijuana/cannabis, cocaine, crack cocaine, LSD, methamphetamine (meth), heroin, anabolic steroids, psilocybin mushrooms, are some of the forbidden substances (this list is not all-inclusive). Prescription medications are authorized for the person the medication is issued; however, the medication must not be expired and the label must clearly indicate the name of the person the medication is issued to. Otherwise, prescription medication may be deemed illegal by law enforcement officials. Those found in violation of this directive are subject to apprehension, criminal charges, and debarment from the installation.

2.9 BASE PASS – To obtain base passes, the contractor shall provide on company letterhead, the names of each employee with the information listed below. This information shall be provided to the ARCP POC for approval and completion of a Long-Term Contractor Access Pass. Once approved, the list of names shall be put into the contract file. The contractor shall be responsible for the turn-in of passes issued to employees who separate from the contract before the expiration date of each contract period including any extensions to the contract. Lost or stolen passes shall be reported immediately to the ARCP POC. Contract employees shall not enter restricted areas and are subject to search according to Security Forces (SFS) regulations.

The contractor shall provide an interpreter if English is not the primary language of the workers. The interpreter shall be always on-site during job performance.

2.10 RECORDS: The contractor shall be responsible for creating, maintaining, and disposing of only those government required records that are specifically cited in this SOW. If requested by the Government, the contractor shall provide the original record or a reproducible copy of any such record within five working days of receipt of the request.

2.11 The contractor shall develop and provide at the start of the first operational performance period (if there is no orientation period) a safety plan for the protection of government facilities and property and to provide a safe work environment for contractor personnel. (NOTE:

Required Personal Protective Equipment (PPE) will always be used when performing any maintenance actions on system).

3.0 GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES: The US

Government will not provide any equipment, fuel, personnel, utilities, or facilities to the contractor for the execution of this contract. Should an emergency arise, only the necessary basic lifesaving and life support measures will be provided during the emergency.