Attachment 1_Summarized Performance Work Statement FOMSS II.pdf

Attachment 1 Summarized Performance Work Statement

1.0. Facilities Operations and Maintenance Support Services II (FOMSS II). The National Aeronautics and Space Administration (NASA) George C. Marshall Space Flight Center (MSFC) seeks efficient and cost-effective facilities and infrastructure maintenance, repair, and related operations support services, in accordance with applicable laws and regulations via the FOMSS II contract.

1.1. Inventory Scope. The MSFC campus has approximately 339 buildings, trailers, and structures on-site, which range in complexity from large rocket engine test stands to manufacturing and testing laboratories and major office complexes and warehouses. The current square footage of MSFC buildings is approximately 4,520,000.

Many of the facilities on MSFC are test facilities involved in aerospace and related manufacturing, research, and testing activities. These buildings, structures, and systems were constructed for the testing of rocket components and are unique in their construction. When in operation, access to these facilities can be limited.

1.2. Facilities, Facilities Systems, and Infrastructure. The FOMSS II Contractor (hereafter referred to as the “Contractor”) shall perform maintenance and repair work on the following structures and systems:

1.2.1. Buildings and Structures. Includes building envelope and all building systems such as HVAC, doors (personnel, roll-up, and sliding), piping, elevators, and safety systems. Safety systems include eyewashes, safety showers, gas detection, lightning protection, static grounding systems (to support hazardous operations and sensitive electronics manufacturing and handling), vent hoods, and aircraft warning lighting.

1.2.2. Fire Alarms and Fire Suppression Systems. Includes all affixed fire suppression equipment such as control and monitoring panels, valving, pumps, piping, alarm initiating devices, HVAC smoke response systems, fire and smoke dampers, and sprinklers. Systems in the inventory include those suitable for sensitive electronics and some may include compressors, nitrogen generators, or other connection hardware for dry pipe systems. The Contractor shall also maintain and operate the remote fire alarm monitoring and controlling systems.

1.2.3. Utility Systems. Includes deionized water systems, potable water, industrial water, sewage, electrical distribution, and chilled water systems. Storm sewage and drainage structures are also included. With a few exceptions, NASA is responsible for repairing utilities a limited distance from the facility, with Redstone Arsenal responsible for the major distribution systems.

1.2.4. Mechanical Systems. Includes the following: Air Compressors, air dryers, ice machines, machine shop equipment (for the Contractor’s use to execute the FOMSS II contract), emergency showers and eyewashes, pumps (sewer, sump, and special purpose), and water filters (to eliminate turbidity for potable water in some facilities).

1.2.5. Boilers. MSFC has numerous boilers of various types (gas, fuel oil, and electric) serving the needs of numerous facilities for heating, hot water, and industrial processes. Boilers shall be maintained and certified in accordance with NASA and industry standards.

1.2.6. Heating, Ventilation, and Air Conditioning (HVAC). Includes an extensive chilled water network, including a piped distribution system and a central chilled water plant, to meet a substantial portion of

NASA’s air conditioning needs. Additionally, there are individual HVAC units serving facilities that are outside the chilled water system network. Several facilities have HVAC requirements to maintain certain temperature and humidity ranges to protect experimental equipment and processes. Occasionally, the Contractor shall be requested to repair refrigeration equipment for medical, experimental, and food storage operations; however, the Contractor has no maintenance responsibilities for this refrigeration equipment.

1.2.7. Electrical Distribution. MSFC has responsibilities for secondary electrical distribution that serves its buildings. These systems serve industrial and experimental aerospace test operations. The secondary electrical distribution includes low (up to 600V) and medium voltage (up to 5kV).

1.2.8. Electrical Generation. MSFC has numerous generators serving as backup power for high-demand industrial and experimental operations.

1.2.9. Lifting Equipment. MSFC has several installed hoists, cranes, and derricks.

1.2.10. Building Automation System (BAS). The MSFC BAS operates on-site, 24-hour a day, 365 days a year. The MSFC BAS monitors approximately 116,400 control and monitoring points in 167 buildings.

The MFSC BAS monitors and controls the facilities’ HVAC and lighting systems. Additionally, the MSFC BAS monitors utility usage, fire alarms, and gas detection systems.

1.3 Environmental Facilities, Equipment, and Infrastructure. The Contractor shall maintain, repair, and operate the following environmental facilities, equipment, and infrastructure:

1.3.1 Hazardous Waste Storage Facility (HWSF). MSFC is a large quantity generator with a 90-day storage facility. All waste containers are brought to the HWSF by the Contractor in preparation for transport and disposal offsite.

1.3.2 Oil/Water Separator (OWS). The HWSF contains a small OWS that is used for oily water.

2.0. FOMSS II Services. The following services shall be performed under FOMSS II:

2.1. Documentation and Work Control. The Contractor shall perform work documentation and work control as follows:

2.1.1. Work Control Center (WCC) (Core and Non-Core Working Hours). The Contractor’s WCC will receive work requirements via an internet-based work request system, email, or telephone. The Contractor shall categorize and prioritize work requests based on urgency. The Contractor’s response times shall be based on a contract-defined response schedule based on urgency. The Contractor’s non-core working hours response times shall be based on the contract-defined schedule.

[NOTE: Core working hours are 7:00 a.m. to 4:00 p.m., Monday through Friday. In most cases, federal public holidays shall be non-core workdays.]

2.1.2. Work Request Data Entry and Management. The Contractor’s WCC shall receive and document each work request. The Contractor shall ensure that all duplicate work orders are eliminated and the necessary information to identify the work requirement is entered into the Computerized Maintenance Management System (CMMS).

2.1.3. WCC Status Reports. The Contractor’s WCC shall produce accurate status reports to provide insight into individual projects and larger trends in the work orders in aggregate. The Contractor shall report on work status and those issues that affect work schedules.

2.1.4. CMMS Operations and Management. The Contractor shall input and update the data in the CMMS. The Contractor shall ensure that the inventory of assets described in the CMMS is up-to-date and accurate. The Contractor shall keep the work schedule, locations, and equipment associated with work requests continuously updated in the CMMS.

[NOTE: MSFC maintains and updates the CMMS software.]

2.1.5. Work Scheduling and Planning. The Contractor shall maintain an up-to-date work schedule. The work schedule will be subject to Government-initiated priority changes. The Contractor’s scheduling function shall:

Have the capability to adjust the work schedule quickly and efficiently Provide information on what work requests and tasks will need to shift on the work schedule, and to what extent, in order accommodate the Government-initiated priority changes

2.1.6. Estimating. The Contractor shall maintain an experienced on-site staff of estimators that are:

Separate from the maintenance tradesmen workforce (including foremen) (see NOTE 1, below) and the systems engineering staff defined in paragraph 2.6.2, “Systems Engineering” (see NOTE 2, below)

Capable of independently producing accurate and timely estimates for work requests Well-versed in estimating methods, including RSMeans Independently capable of performing field investigations to support the estimating process

[NOTE 1: The Contractor’s foremen may support the estimators by providing access to work locations in the field and information regarding what work must be performed; however, the foremen shall not provide cost estimates.]

[NOTE 2: The systems engineering staff may provide cost estimates to support facility condition assessments and BAS-related duties. Systems engineering staff may help estimators with CADD support and specifications for equipment. The Contractor’s systems engineering staff shall not perform cost estimating duties for regular work orders unless it is to provide cost data on a BAS-related project elements.]

2.2. Minor Repair, Renovation, and Facility Improvements (Core Work Hours and Non-Core Hours Requirements based on Urgency). The Contractor shall investigate, plan, and execute approved work requests based on the Government’s priorities. The Contractor’s priorities shall be derived from Government determination of each work request’s criticality and executed on the contract-defined schedule. The Contractor’s response times for non-core work hours shall be based on the threat to personnel safety and Government property.

2.3. Equipment Operation. The Contractor shall maintain the ability to provide operators for various types of earth moving equipment, heavy trucks, lifting equipment (forklifts, mobile cranes, overhead cranes, and other equipment for lifting heavy loads on to conveyances), and other construction equipment. In addition to supporting the Contractor’s work requirements, the Contractor shall make these operators available to support other organizations without organic equipment operator staff. Such tasks typically involve lifting and conveying loads on roads.

2.4. Equipment and Hardware Lifting Services. The Contractor shall maintain personnel and equipment for moving heavy loads into buildings and structures. These loads typically are user-owned equipment and must be placed with care in specific locations in shop environments for connection or in storage facilities. Such work is currently performed by millwrights specially trained to transport, shift, and place heavy shop equipment and hardware.

2.5. Preventive Maintenance. The Contractor shall perform preventive maintenance on the items outlined in paragraphs 1.1, “Inventory Scope,” and 1.2, “Facilities, Facilities Systems, and Infrastructure.”

2.5.1. Maintenance Program. The Contractor shall perform maintenance in accordance with the established, contract-defined maintenance program. Any Contractor-suggested changes to improve efficiency and lower costs in the preventive maintenance program shall be discussed and approved by the Government prior to implementation by the Contractor. The Contractor shall perform all the necessary maintenance throughout the products warranty period, thereby ensuring continuous warranty coverage.

2.5.2. Conditioned-Based Maintenance (CBM) and Predictive Testing and Inspection (PT&I). The Contractor shall perform duties associated with Condition-Based Maintenance (CBM) and Predictive Testing and Instrumentation (PT&I). The Contractor’s CBM and PT&I responsibilities shall include remotely monitoring equipment and visits by the Contractor’s technicians to gather necessary data on-site. The Contractor’s technicians performing PT&I work shall support the Contractor’s engineering personnel with the analysis of collected data.

2.5.3. Certifications. The Contractor shall maintain NASA-mandated and industry standard certifications for various categories of equipment, including, but not limited to:

Lifting equipment including overhead cranes, overhead cranes, hoists, derricks, and associated rigging equipment

Elevators Boilers

2.6. Engineering. The FOMSS II Contract shall provide the following engineering services:

2.6.1. Building Automation System (BAS). The Contractor’s BAS engineering team shall perform BAS design services, review outside designs affecting or installing BAS components, and analyze BAS data for trends. The Contractor’s BAS team shall create, update, and maintain BAS control programming and logic. The Contractor’s BAS team shall support MSFC’s research and development mission needs and search for potential cost savings through utility use optimization. The Contractor’s BAS Engineering Team shall monitor and analyze utility usage trends and recommend energy conservation measures. The Contractor’s BAS Engineering Team shall also enter and update all utility usage data into the NASA Energy Tracking System (NETS).

2.6.2. Systems Engineering. The Contractor’s system engineers shall monitor equipment and system performance, report system status to FMO personnel, and initiate actions to resolve operational deficiencies, improve performance, increase reliability, and improve energy efficiency. The Contractor’s systems engineers shall also support FMO efforts during the annual Deferred Maintenance Assessment by coordinating with and escorting inspection team personnel. The Contractor shall provide staff in the following disciplines:

2.6.2.A. Systems Engineering Manager. The Contractor shall provide a dedicated, full-time Systems Engineering Manager.

2.6.2.B. Lifting Devices Engineer (LDE). The Contractor’s LDE shall perform the duties described in paragraph 2.6.4.A, “Lifting Devices Engineer (LDE).” The LDE shall be at least a Senior Engineer in his or her primary discipline.

2.6.2.C. Reliability Centered Maintenance (RCM) Engineer. The Contractor’s RCM Engineer shall perform the duties described in paragraph 2.6.4.B, “Reliability Centered Maintenance (RCM) Engineer.”

The Contractor’s RCM Engineer shall be at least a Senior Engineer in his or her primary discipline.

2.6.2.D. Lead Systems Engineers. The Contractor shall provide a minimum of one Lead Engineer in each of the following disciplines: mechanical, electrical, HVAC, and civil/structural.

2.6.2.E. Electrical Configuration and Arc Flash Management Staff. The Contractor shall provide, at a minimum, the following staff to support the electrical configuration control and arc flash management requirements of this contract:

Arc Flash Field Engineer. The Contractor shall provide one Senior Electrical Engineer dedicated to performing arc flash field work and data gathering.

Arc Flash Calculation and Documentation Engineer. The Contractor shall provide one Senior Electrical Engineer dedicated to performing arc flash calculations and documentation requirements.

2.6.2.F. CADD Support Technician. The Contractor shall provide one CAD Operator capable of the duties described in paragraph 2.6.8, “CADD Support.”

2.6.2.G. Additional Systems Engineering Staff. In addition to the Lead Systems Engineers, the Contractor shall provide, at a minimum, one Senior or Junior Engineer in the following disciplines and areas of expertise: mechanical, electrical, and HVAC.

2.6.3. Craft Support. The Contractor’s system engineers shall provide support to craft personnel performing work required by this contract. The Contractor’s systems engineers shall provide:

Engineering support during equipment selection Engineering support identifying safety requirements and incorporating them into work processes and finished work Project management and development documentation Work procedures development services Field investigation services to support craft or project work

2.6.4. Specified Engineering Expertise. The FOMSS II Contractor shall provide the following engineering expertise in lifting devices and reliability centered maintenance (RCM):

2.6.4.A. Lifting Devices Engineer (LDE). The Contractor’s LDE shall monitor and direct all maintenance, diagnostics, repair, modification, installation, and initial certification and certification maintenance for lifting equipment including, but not limited to, cranes, hoists, derricks, and elevators. The Contractor’s LDE shall be knowledgeable and qualified in the control systems used on lifting equipment. The Contractor’s LDE shall review, comment on, and recommend approval for all lift procedures at MSFC to the COR, including those for critical lifts. The Contractor’s LDE shall coordinate critical hardware relocations offsite, including obtaining necessary permits from the various government agencies having jurisdiction. Contractor’s LDE shall review and correct any errors or discrepancies in reports such as:

Annual Crane and Hoist Inspection Reports, Annual Elevator Inspection Report, and the Five-Year Elevator Inspection Reports prior to submission to the Government. Additionally, the Contractor’s LDE shall maintain reports and documentation of efforts to repair or correct report findings as records.

2.6.4.B. Reliability Centered Maintenance (RCM) Engineer. The Contractor’s RCM Engineer shall monitor, manage, and direct the implementation of the RCM program. The Contractor shall have, whether on-site or as a reach back capability, an RCM engineer with level 1 certifications necessary to analyze thermographic and ultrasound data, and level 2 certifications for vibration analysis. The on-site RCM engineer shall have certifications and experience necessary to supervise gathering data for thermographic, ultrasound, and vibration analysis. The Contractor’s RCM Engineer shall:

Analyze PT&I data to identify deficiencies and impending equipment failures, and optimize maintenance quality, timeliness of maintenance, system reliability, and overall program effectiveness

Perform root cause failure analysis and failure trend analyses on equipment and determine actions necessary to prevent future failures

Review the RCM Plan and make recommendations for continuous improvement Generate analysis and ad hoc reports upon request Generate quarterly RCM report including work order trends, failure analysis, and metrics compliance Provide all PT&I data and analyses upon request Monitor equipment and system performance and initiate actions to resolve operational deficiencies, improve performance, and increase reliability

2.6.5 Project Management Support. The Contractor shall provide design and construction support including:

Reviewing documentation, design drawings, and specifications produced by other designers performing project design and construction at MSFC

Attending construction inspections and submitting findings to the Government’s construction inspection personnel

Providing commissioning support and recommendations Providing support for construction-related utility outage coordination

Providing necessary information available from maintenance data systems and records to support others’ design and construction work

2.6.6 CMMS Procedures and Data Maintenance. The Contractor shall continuously maintain and update equipment- and facility-related characteristics data in the CMMS database. The Contractor shall maintain the accuracy and currency of job plans and data for the entire range of maintenance activities in the CMMS.

2.6.7 Configuration Control. The Contractor shall verify the accuracy of all “red-line” changes to current configuration control drawings, including work performed by the Contractor and other contractors’ personnel. The Contractor shall also review and annotate as-built drawings that are generated by the On-Site A/E Services contractor for the following systems on MSFC property: potable water distribution, industrial water distribution, steam distribution, electrical distribution, and natural gas distribution. The Contractor shall maintain a set of continuously updated electrical configuration control drawings. The Contractor shall verify that all new electrical devices requiring arc flash labels are properly labeled on the device and noted on drawings.

2.6.8 CADD Support. The Contractor shall provide CADD drafting support, including:

Red-line drawings documenting the Contractor’s own work Red-line drawings documenting utilities distribution systems’ configurations when the

Contractor uncovers them and discovers errors or omissions in existing as-built drawings Support for documenting arc flash studies Maintaining an up-to-date Electrical Configuration Control Drawing Archive Providing up-to-date electrical configuration control drawings to design personnel upon request Support for Facility Condition Assessments (FCAs)

2.6.9 Facility Condition Assessment. On a five-year schedule, the Contractor shall perform a field investigation of MSFC facilities to document and report:

The condition of the facilities’ building envelope and facility assets (electrical distribution, plumbing, elevators, HVAC, lighting)

Changes to the facilities’ configuration, including new wall partitions or changes to facility systems

Develop a list of suggested repairs along with an estimate for each discrete repair item

2.6.10 Technical Reference Library (TRL). The Contractor shall ensure that the TRL contains only current material and includes, at a minimum, the following:

Work, operation, and maintenance procedures prepared by the Contractor Plans and drawings Government and manufacturers' equipment operation and maintenance manuals and other documentation, to include any revisions to manufacturers’ recommended PM schedules Completed approved work requests Completed PM actions

Copies of warranties, including expiration date and supplier contacts, on equipment or services issued to the Government through this contract or other construction contracts

Manufacturer's parts ordering information Historical records intended to document the Contractor’s work and comply with Government records retention schedules

[NOTE: The Contractor shall maintain documents in the TRL in keyword-searchable electronic formats.]

2.6.11 Reports and Plans. The Contractor shall provide reports on its operations, including maintenance and work orders, intended to serve both MSFC and NASA Headquarters requirements. Additionally, the Contractor shall prepare several plans such as annual work plans, five-year maintenance plans, and FCA schedule plans.

2.7. Environmental Management Support. The Contractor shall provide the following onsite environmental services:

2.7.1. Spill Response. The Contractor shall provide spill response for petroleum products and toxic, hazardous, and non-hazardous chemical spills at MSFC, including the confinement and containment, cleanup, and management of all types of spills. The Contractor shall maintain all equipment and materials needed to perform this contract requirement. The Contractor shall maintain the training and certifications needed for its workforce to respond to a spill.

2.7.2. Waste Management. MSFC is a large quantity generator of hazardous waste with over 400 Satellite Accumulation Areas (SAAs) located throughout the Center. The Contractor shall pick up all hazardous waste, universal waste, and special waste throughout the Center and bring it to the onsite 90-day storage facility. The Contractor shall operate the 90-day storage facility and arrange for transport and disposal of these items to an offsite location within the regulated time frames. The Contractor shall also provide new containers upon waste pickup. The Contractor shall operate the Government-provided software to track all waste containers.

2.7.3. Reports, Permits and Plans. The Contractor shall prepare reports, permits, and plans associated with Waste Management. These include the Biennial Hazardous Waste Report, Special Waste Permits, Notification of Regulated Waste Activity, PCB Log, and annual Hazardous and Solid Waste Management Plan.

2.7.3. Waste Inspections. The Contractor shall inspect SAA locations monthly to ensure regulatory compliance. There are currently over 400 locations.

2.7.4. Waste Documentation. The Contractor shall obtain and maintain all documentation required for waste shipments to offsite locations. The Contractor shall be authorized to sign all waste delivery manifests and land disposal restrictions on the Government’s behalf.

2.7.5. Hazardous Materials Management. The Contractor shall track, continuously inventory, and report all hazardous materials used on site. Incoming materials are barcoded at Central Receiving and tracked via the Government-provided software. The Contractor shall prepare the annual Toxic Release Inventory Report and the Tier II Report.

2.7.6. Stormwater Inspections. The Contractor shall conduct monthly stormwater inspections in accordance with the Center’s Stormwater Best Management Practices Plan.

2.7.7. Air Inspections. The Contractor shall perform a semi-annually inspection of all significant air sources located throughout the Center.

2.7.8. Sampling and Analysis. The Contractor shall provide sampling and analysis as required for waste determination, water samples, and soil samples.

2.8. Facility Alarm and Monitoring. The Contractor shall perform operations, maintenance, repair, and, upon request by the Government, alterations on alarm systems and monitoring equipment at MSFC.

Alarm systems include fire and hazardous gas detection systems.

2.9. BAS Monitoring and Equipment Installation, Maintenance, and Repair. The Contractors shall:

2.9.1. BAS Control Center. The Contractor shall provide a continuous (24 hours per day, 365 days per year) on-site BAS Control Center that shall:

Identify equipment failures Submit work orders to affect repairs and restore equipment operation Monitor and adjust HVAC set points Direct response to BAS monitoring point alarms

2.9.1. BAS Installation and Repair. The Contractor shall install and repair BAS monitoring equipment as requested by the Government.

2.9.2. BAS Maintenance. The Contractor shall maintain BAS monitoring equipment in working order.

2.10. Auxiliary Contract Services. The Contractor shall manage, accurately inventory, and safeguard all Government property that is in its custody. The Contractor shall support the Government’s efforts to enforce warranties.