Attachment 1 - Statement of Work (SOW).pdf

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Maintenance Plan for Scanity Archival Film Scanner
Solicitation number
2026-LGR-0157
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Maintenance Plan for Scanity Archival Scanner Including Wetgate Accessory

This is a Statement of Work (SOW) for maintenance support services for the Library of Congress Packard Campus for Audio Visual Conservation (NAVCC). The Library requires contract support to maintain a Scanity Archival Scanner (serial # 000-129-562-110/207) and associated Wetgate Accessory, manufactured by DFT of Darmstadt, Germany. The equipment is used to scan motion picture film in 16mm or 35mm formats, in both positive and negative configurations. The contract period is one base year plus up to two optional years, and all work must be performed by factory-trained service technicians/engineers exclusively.

The contractor must provide comprehensive maintenance support including: one year of Total Care support with call center access (9 AM–5 PM ET), priority technical phone/email support, and software updates with a two-hour response time; up to two maintenance visits annually at NAVCC with scheduling within 72 hours of request; factory-trained labor for repairs upon request by the Contracting Officer's Representative; and advance exchange of equipment parts throughout the contract period. All costs are firm-fixed-price and include overhead, parts exchange, contractor travel for the two annual in-person visits, and all shipping expenses for parts and documents from both contractor and Library facilities. Work is performed at NAVCC located at 19053 Mt. Pony Road, Culpeper, VA 22701, and the contractor's facility, with hours of operation Monday through Friday, 9 AM–5 PM ET, excluding Federal holidays and Government facility closures.

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Maintenance Plan for Scanity Archival Scanner Including Wetgate Accessory

C.1. OVERVIEW / BACKGROUND. The Library of Congress (Library) requires contract support to maintain its Scanity Archival Scanner and Wetgate Scanning Accessory. At the Packard Campus (NAVCC) Film Preservation Laboratory, we use the Scanity, manufactured by DFT of Darmstadt, Germany, to scan motion picture film. These motion picture elements (film) can be either 16mm or 35mm, positive or negative. The Scanity and its associated Wetgate Accessory require a factory-trained engineer from DFT to maintain, upgrade and repair.

C.2. SCOPE. The Library of Congress Packard Campus for Audio Visual Conservation (NAVCC) requires a maintenance support plan for its Scanity Archival Scanner serial # 000-129-562- 110/207 and associated Wetgate Accessory and obtain preventative maintenance and repairs on the equipment. This contract will be for one (1) base year plus up to two (2) option years.

C.3. REQUIREMENTS. The contractor shall provide a maintenance support plan for this equipment.

This contract shall provide the following:

3.1. One year of Total Care support, including call center access (9-5 pm ET), priority tech phone/email support, and software updates.

3.2. Up to two maintenance visits at NAVCC per year.

3.3. Factory-trained Service Technician/Engineer labor shall be included for any repairs needed.

3.4. The exchange of equipment parts for repairs and preventative maintenance shall be included.

C.4. CONTRACT PERFORMANCE.

4.1. SCHEDULE OF EVENTS/DELIVERABLES.

Paragraph reference Description of Event/Deliverable Due date/Payment schedule

3.1 Technical support via email or

telephone, software updates.

Response time within 2 hours of being contacted.

3.2 Up to two maintenance visits per

year.

Scheduling within 72 hours of being contacted.

3.3 Factory-trained Service

Technician/Engineer labor.

Two maintenance visits upon request by the COR.

3.4 Advance exchange of parts. Available throughout contract

POP.

4.2. QUALITY CONTROL. The contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with this contract. The contractor shall develop and implement procedures to identify, prevent, and ensure the non-recurrence of defective services. The contractor’s quality control program is the means by which it assures itself that its work complies with the requirement of the contract.

C.5. SPECIAL QUALIFICATIONS.

5.1. KEY PERSONNEL. Only Factory-trained Service Technician/Engineer labor shall work on this contract equipment.

C.6. ALL OVERHEAD COSTS. All overhead costs shall be included, including the replaceable/exchange of parts.

6.1. CONTRACTOR TRAVEL. All travel expenses for the two in-person visits per year will be included in this firm-fixed-price contract.

6.2. SHIPPING EXPENSES. Shipping expenses for parts and documents shall be included in the firm-fixed-price contract; therefore, the contractor shall be responsible for these expenses. This includes items shipped from Contractor facilities and items shipped from Library of Congress facilities.

C.7. ADDITIONAL INFORMATION.

7.1. PLACE OF PERFORMANCE. The work to be performed under the contract will be performed at The Library of Congress Packard Campus (NAVCC), 19053 Mt. Pony Road, Culpeper, VA 22701, and at the contractor’s facility.

7.2. HOURS OF OPERATION. The contractor is responsible for conducting business between the hours of 9:00 am and 5:00 pm ET, Monday through Friday, except on Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

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