Attachment 1 - Statement of work (SOW).pdf
PDF 184 KB Posted
- Attached to
- Voice over IP License and Warranty
- Solicitation number
- 12305B24Q0226
About this file
This document is a Statement of Work (SOW) for the renewal of software licenses and hardware warranty for a UCX 1000 unified communications system located at the USDA Beltsville Agricultural Research Center (BARC) campus in Beltsville, MD.
The SOW outlines the requirement for annual renewal of software licenses and hardware warranty for the UCX 1000 system, which provides VoIP, Nortel PBX, and other communication services across the USDA BARC campus. The scope includes a base period of 09/30/2024 - 09/29/2025 with four 1-year option periods through 09/29/2029. The required products and services include software subscriptions for up to 1500 extensions, hardware warranty coverage for various system components, and remote/onsite maintenance support. The serial number of the system to be licensed is provided. The SOW also includes information on government points of contact and site visit requirements.
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Other files
| File | Type | Posted |
|---|---|---|
| Attachment 2 - Wage Rates.pdf | ||
| Clauses and Provisions.pdf |
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Text version
E-Metrotel Voice over IP License and Warranty renewal UCX 1000 system located throughout campus USDA/ BARC Beltsville, MD.
USDA Department of Agriculture
Beltsville, MD.
Background The United Stated Department of Agriculture (USDA), Northeast Area (NEA) BARC Campus employs a UCX communications system to encompass the VOIP, Nortel PBX extensions and other systems in the environment. This system was installed in previous years and has allowed all the legacy equipment to function off PRI data lines further allowing the migration from analog phone lines. The system is licensed from the manufacturer E-Metrotel who manages the required licenses and support for the system to maintain its compliance.
Scope: Requirement for renewal licenses to the campus annually
ESPRMN-1 SW Subscription, Premium level, per extension, 1500 lines are required for the server system at a minimum
Base: 09/30/2024 – 09/29/2025
Option year 1: 09/30/2025 – 09/29/2026
Option year 2: 09/30/2026 – 09/29/2027
Option year 3: 9/30/2027 – 09/29/2028
Option year 4: 9/30/2028 – 09/29/2029
EW3KGN-1 Hardware Warranty for UCX3000G, annual- minimum quantity 1 – maximum quantity 1000
EWGEXSN-1 Galaxy Express HW Warranty, annual- minimum quantity 8 – maximum quantity
EWGPRN-1P Galaxy PRI-1 Card Warranty – quantity 4 – maximum quantity 1000
EWD16N-C Galaxy DSM16p Hardware Warranty, annual – quantity 4 – maximum quantity
EWA16N-C Galaxy FXS-16 Hardware – quantity1- – maximum quantity 1000
SERV009 Remote and onsite labor – maintenance- quantity1 – maximum quantity 1000
Serial Number of system to be licensed for the current year : 2112023658
UCX3000 SW Subscription and HW Warranty renewal – Base: 09/30/2024 – 09/29/2025
Option year 1: 09/30/2025 – 09/29/2026
Option year 2: 09/30/2026 – 09/29/2027
Option year 3: 9/30/2027 – 09/29/2028
Option year 4: 9/30/2028 – 09/29/2029
Project Title: Premium Assurance Software license renewal for UCX 1000 system located at B003 USDA/ BARC Beltsville, MD.
1. Government Points of Contact
Contracting Officer (CO): Connie Faulkner - ARS
Occupational Health and Safety Representative: Provided Once Contract is Awarded
Engineer Project Manager (EPM)/Contracting Officer’s Representative (COR): Provided Once Contract is Awarded
Location Monitor (LM): Provided Once Contract is Awarded
2. Location: The server equipment is located throughout the campus a with server located in B003, The Department of Agriculture, Beltsville, MD.
3. Site Visit: Annual site visit for annual maintenance is required. Additional site visits may be required for repairs as needed.
4. Project Requirements: Upgrade licenses and support of the UCX 3000 unified system communications system.
5. Description of Work: The service agreement provides timely technical assistance, software delivery, monitoring services and support for the campus. The agreement includes consulting and technical help on issues of both software and hardware. The agreement also provides one onsite annual preventative maintenance visit.
File details come from the government source that posted it. Updated .