Attachment 1 - Statement of Work - janitorial services FRR.pdf

Statement of Work Janitorial Services

USDA-ARS

Logan, Utah - Forage and Range Research

1. SCOPE

The contractor shall provide all management, supervision, and labor necessary to ensure that custodial services are performed for the USDA-ARS in Logan, UT. The USDA-ARS has one building of approximately 20,400 square feet. The building is comprised of 3 floors and an east and west stairwell. Each floor would be 6,800 sq � of cleaning space. The spaces are approxima�ons. I would suggest a site visit prior to submi�ng a bid.

The upper floor is comprised of 14 carpeted offices (144 sq � each); 8 laboratories (�le floor; ~ 4,000 sq �); two bathrooms (�le floor; ~800 sq �); and a �le hallway.

The main floor is comprised of 10 carpeted offices (144 sq � each); 5 laboratories (�le floor; ~ 2,300 sq �); one bathroom (�le floor; ~144 sq �); mail room (�le floor; ~144 sq �); break room (carpet floor; ~288 sq �); headhouse (cement floor: ~ 2,500 sq �).

The basement floor is shared space only one room is carpeted (~ 300 sq �); 2 bathrooms (�le floor; ~ 144 sq � each); with the remainder �le floored ~ 6,000 sq �.

Contractor shall have cleaning experience in a scien�fic se�ng. Services shall be performed in a manner that will maintain a sa�sfactory facility condi�on and present a clean, neat, and professional appearance.

1.1. BASIC CLEANING SERVICES

The contractor shall accomplish all cleaning tasks to meet the requirements of this SOW (see atached outlined specifica�ons which show frequency, task, and loca�on).

1.2. Maintain Floors:

All floors shall be swept, dust mopped, scrubbed to ensure they are free from dirt, debris, and dust. Corners, and wall/floor edges shall also be clean. Floors include hallways, labs, door mats, stairways.

1.3. Remove Trash:

All trash containers shall be emp�ed and returned to their ini�al loca�on. Any obviously soiled or torn plas�c trash receptacle liners shall be replaced. The trash shall be deposited in the nearest outside trash collec�on container. Trash receptacles shall be le� clean, free of foreign mater, and free of odors. Trash shall be emp�ed in restrooms, and all office areas.

1.4. Clean and Disinfect:

Completely clean, disinfect, and polish dry all surfaces of sinks and plumbing fixtures. A�er cleaning, sinks and plumbing fixtures will be free of deposits, dirt, streaks and odors. Ensure that any disinfectant used in cleaning will not leave any odor that may become hazardous to personnel.

1.5. Clean Interior Glass/Mirrors:

Clean all interior glass, including glass in doors and windows, etc. A�er glass cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign mater.

1.6. General Spot Cleaning:

Perform spot cleaning on a con�nual basis. Spot cleaning includes, but is not limited to removing, or cleaning smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, vents, grillwork, doors, door guards, door handles, light switches, temperature controls, and fixtures. A�er spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil.

1.7. General Dus�ng:

All horizontal surfaces shall be dusted or cleaned to eliminate dust collec�on.

2. BASIC RESTROOM CLEANING SERVICES

The contractor shall accomplish all cleaning tasks to meet the requirements of this specifica�on and the Task and Frequency Specifica�ons in the SOW.

2.1. Clean and Disinfect:

Completely clean and disinfect all surfaces of sinks, toilet bowl, plumbing fixtures, doors, walls, and other such surfaces. A�er cleaning, surfaces will be free of deposits, dirt, streaks, and odors. Disinfect all surfaces of bathroom doors, entry doors, (including handles), and wall areas adjacent to floor mounted toilet.

2.2. Sweep and Mop Floor:

A�er sweeping and mopping, the en�re floor surface, including grout, shall be free from liter, dirt, dust, and debris. Floors shall have a uniform appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film or standing water. Moveable items shall be �lted or moved to sweep and damp mop underneath.

3. CONTRACTOR-FURNISHED ITEMS

The Contractor shall provide all management, supervision, personnel, and transporta�on except as specified herein as government-furnished, necessary to assure that all services are in accordance with the contract and all applicable laws and regula�ons. The contractor’s efforts shall provide the service to meet the requirements for high quality care, sensi�vity to proper scheduling to meet client needs, and sanita�on for infec�on control purposes.

4. GOVERNMENT-FURNISHED ITEMS

The government will provide supplies to include disinfectants, cleaners, degreasers, paper products, trash can liners, vacuums, etc. as needed. Contractor shall give a two-week lead �me for supply replenishment.

5. SCHEDULED SERVICES/HOURS OF OPERATION

The contractor shall perform services required by this contract Monday through Friday between the hours of 8:00 am and 4:00 pm. There shall not be any work done during the week-ends and holidays, see below, unless a request is submited. The Contrac�ng Officer’s Technical Representa�ve (COTR) must approve any changes to the contractor’s schedule in advance - Dr.

Kevin Jensen 1-435-797-3099, kevin.jensen@usda.gov.

5.1.Holidays:

The contractor will not work on the following Federal holidays observed by the United States Government – New Year’s Day, Mar�n Luther King Day, President’s Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, Christmas Day, and any other specifically declared by the President of the United States.

6. CONTRACTOR STAFF REQUIREMENTS

6.1. The contractor shall be responsible for ensuring that all employees receive training appropriate for work in a scien�fic laboratory se�ng. Any staff assigned for the performance of this contract shall have the ability to speak and read fluently in English. Reasonable accommoda�ons will be provided whenever possible for contractor employee with disabili�es (i.e., hearing impaired, etc.).

6.2. Shi� Leader:

The Contractor shall appoint supervisor for the work being performed under the terms of this contract. Shi� Leader will be onsite with regular and alternate employees.

6.3. Personnel rosters:

Current writen rosters of all regular and alternate employees will be provided to the COTR.

Employees not listed or employees who have not had a background inves�ga�on ini�ated (6.4) will not be allowed to work in the facility.

6.4. Employee Background Inves�ga�ons:

Shi� Leader is required to have a background check and will be accompanied by Government personnel un�l background check is complete.

mailto:kevin.jensen@usda.gov

6.5. Miscellaneous:

Contractor personnel shall not consume food, snacks, drinks, or tobacco products except during specified break periods in appropriate designated break/smoking areas only. Unauthorized smoking, ea�ng, the� or pilferage by Contractor personnel shall cons�tute adequate cause for the Government to require that the Contractor immediately remove the offender(s) from employment on the facility premises for the dura�on of this contract.

7. QUALITY CONTROL/QUALITY ASSURANCE

7.1. Quality Control:

The contractor shall develop and maintain a quality program to ensure custodial services are performed in accordance with commonly accepted commercial prac�ces. The contractor shall develop and implement procedures to iden�fy, prevent, and ensure non-recurrence of defec�ve services.

7.1.2. A descrip�on of the inspec�on system to cover all services specified in the statement of work. Descrip�on shall include specifics as to the areas to be inspected on both scheduled and unscheduled basis, frequency of inspec�ons, and the �tle and organiza�onal placement of the inspectors.

8. BUILDING SECURITY AND CONSERVATION

The Contractor shall be provided keys or allowed access to all buildings and rooms/areas requiring cleaning. Keys to the facili�es will be provided a�er Employee Background Inves�ga�on (6.4).

9. QUALITY ASSURANCE MONITORING

a. The Government will monitor the contractor’s performance to assure that the performance thresholds and standards of performance are met in accordance with Atachment 1 - Task and Frequency Specifica�ons for Environmental Sanita�on. The Government may require re-performance of nonconforming services at no increase in contract price.

b. The contractor service requirement tasks are summarized in paragraphs 1.2 through 1.8 and

2.1 through 2.3. These tasks describe the minimum acceptable levels of the service required.

These thresholds are cri�cal to mission success.

c. The Government COTR will inspect all work tasks required to ensure contract performance on a monthly basis u�lizing Atachment 1 - Task and Frequency Specifica�ons for Environmental Sanita�on.

d. The inspec�on period is monthly with twelve one-month periods during the year. Inspec�on period will be from the first of the month through the last day of the month. The COTR will record results of the inspec�on, no�ng the date and �me of inspec�on. If inspec�on indicates unacceptable performance, the COTR will no�fy the Shi� Leader. The Contractor shall correct the unacceptable performance within 48-hours in order for the USDA-ARS to con�nue and provide a clean and sani�zed scien�fic work environment.

LOCATION: Forage and Range Research Lab CONTACT: Kevin Jensen ADDRESS: 690 North 1100 Eaast PHONE: 4352130424 Logan, UT

DATE:

Rest Rooms Times/WK Times/Mo Empty Trash 3 Sinks, Countertops, Toliets, Urinals (Clean, Sanitize, and Polish) 3 Glass, Mirrors, Chrome (Clean and Polish) 3 Dispensers: Soap, Tissue, Towels, Toletpaper (Fill, Clean, and Sanitize) 3 Doors, Paritions (Dust and Spot Clean) 3

Floors Times/WK Times/Mo VCT Hallways (Sweep, Mop, and Scrub) 3 Labs (Sweep, Mop, and Scrub) 1 Hallways (mop and polish) 1 Hallways (Scrub and Burnish) 1 Entrance Mats (Vacuum) 3 Detail Vacuum (Edges, hard reach areas) 1 Stairways (Sweep) 3 Stairways (Mop) 1 Drinking Fountains (Polish) 3

Office/Breakroom Areas Times/WK Times/Mo Trash (Empty and Replace liners) 3 Vacuum 1

Headhouse Times/WK Times/Mo Floor (Sweep) 3 Floor (Mop) 1

Closing List - Monday/Wednesday/Friday Times/WK Times/Mo Push Chairs under desks, tables 3 Turn off designated lights 3 Shut designated doors 3 Lock Entrances/Exits 3

BID SPECIFICATIONS