Attachment 1 -Statement of Work.pdf
PDF 430 KB Posted
- Attached to
- FY26 CS Callegra Voicemail
- Solicitation number
- FA462026QA247
About this file
This is a Statement of Work (SOW) for Callegra Level II Voicemail Sustainment services at Fairchild Air Force Base, Washington.
The contractor shall provide all labor, equipment, tools, materials, supplies, vehicles, supervision, and other items or services necessary to deliver Callegra Level II Sustainment services. Specific requirements include all system software, equipment, and training needed to meet service requirements, as well as online and telephonic technical support. If issues cannot be resolved during an immediate call or session, the contractor must document the issue via ticket or electronic record and coordinate with the 92nd Communications Squadron for timely resolution. The place of performance is Fairchild AFB, Washington, with a period of performance from June 1, 2026, through May 31, 2027. The current sustainment services for the Callegra.UC system expire May 31, 2026, necessitating reinstatement of sustainment services based on this expiration date. All required services must be provided at no additional cost outside of the contract amount.
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Other files
| File | Type | Posted |
|---|---|---|
| Attachment 2 - Wage Determination.pdf | ||
| 26QA247 COMBO.pdf | ||
| Attachment 3 - Air Force Specific Terms and Conditions.pdf |
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Text version
STATEMENT OF WORK
FOR
CALLEGRA LEVEL II VOICEMAIL
SUSTAINMENT
January 2026
Statement of Work (SOW) For Strong Bonds Marriage Retreats
Fairchild AFB, WA
1. BACKGROUND: The current sustainment services for the Callegra.UC system expires May 31, 2026.
92nd Communications Squadron will need to re-instate their Callegra.UC sustainment services based on the sustainment expiration date. The following is an overview analysis of Level Two sustainment services.
At no additional cost outside of the contract amount, the contractor shall provide:
2. SCOPE OF WORK: The contractor shall provide all labor, equipment, tools, materials, supplies, vehicles, supervision, and other items or services necessary to supply Callegra Level II Sustainment services in accordance with paragraph 4, “Requirements”.
3. OBJECTIVES: Ensure military couples receive the opportunity to grow, strengthen, and renew relationship bonds through guided workshops at local retreat venues.
4. REQUIREMENTS: The contractor shall provide all system software/equipment/training, or any other services required to meet the service requirements. The contractor shall provide online/telephonic technical support, as required. If a solution is not developed in the immediate call or session, then a ticket or electronic record will be kept documenting the issue. The contractor shall coordinate with the government (92d Communications Squadron) to ensure timely resolution, as included in the service package.
5. PLACE OF PERFORMANCE: Fairchild AFB, Washington.
6. PERIOD OF PERFORMANCE: 1 June 2026 – 31 May 2027
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