Attachment 1 _ Statement of Work.pdf

ATTACHMENT 1

MONCRIEF ARMY HEALTH CLINIC

DEPARTMENT OF PATHOLOGY

FORT JACKSON, SOUTH CAROLINA

STATEMENT OF WORK

Water Purification System

1. GENERAL

1.1 Scope of Work. The Contractor shall provide a water filtration system consisting of portable tanks of deionized water that will be exchanged as needed, for two chemistry analyzers in the Department of Pathology. This process is known as Portable Exchange Deionization (PEDI) and provides deionized water to use for reagents, testing and analytical use in the Chemistry Lab. Each tank has its own unique serial number which allows for tracking and documenting tank specific data for compliance with constantly changing federal regulations.

1.1.1 Contractor shall provide the necessary parts to inspect and maintain contractor owned system in good operating condition, in accordance with the current manufacturer's specifications. The contractor shall provide new or updated user manuals when changes are made. New parts must be certified and documented to meet Original Equipment Manufacturers (OEM) specifications on all manufacturers' mandatory modifications and apply recalls by FDA.

1.2 Personnel

1.2.1 Hours of operation: On-site instrument services including shall be provided Monday through Friday from 8:00 A.M to 5:00 P.M. excluding legal Holidays. 24-hour telephonic troubleshooting service also provided.

1.2.2 Access and General Protection/Security Requirements: Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, DHHQ and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.2.3 Contractor representative shall report to the Front Desk of the Main Entrance, Moncrief Army Health Clinic 4500 8th Division Rd, Fort Jackson, SC 29207-5700, prior to commencing all on-site services.

Contractors shall check-in with Front Desk Personnel by providing a photo ID and retrieving a visitor’s badge.

Before exiting, the building the Contractor shall visit the Front Desk to retrieve the photo ID and turn in the visitor’s badge.

1.3 Quality Assurance: Upon completion of work, an acceptance inspection will be conducted by the Government (Medical Maintenance personnel) and equipment user to ensure services are completed.

1.4 Quality Control: The contractor shall be responsible to ensure that the quality of materials provided under this contract meet or exceed the performance work statement.

ATTACHMENT 1

2. DEFINITIONS

2.1 Response Time: The time frame, within which the contractor must arrive on-site, measured from the time of verbal notification that service is required. Response time for this contract is 24 hours after service call is confirmed.

3. CONTRACTOR FURNISHED ITEMS: The contractor shall furnish all materials, OEM parts, labor and supplies necessary to perform the services and repairs.

4. SPECIFIC TASKS

4.1 The contractor shall provide a water filtration system that maintains the water quality for compatibility to the chemistry analyzer to the following specifications:

4.1.1 Maximum microbial contamination < 1000 colony-forming units per ml.

4.1.2 Minimum resistivity of 1MΩ · cm at 25°C (77°F).

4.1.3 Pressure (at the system control module of 15 psi to 901 psi (103.4kPa to 602.5 kPa)

4.1.4 Temperature of 15°C (59° F) to 30°C (86°F).

4.2 Upon completion of services, a written service report will be provided to Chief, Laboratory. The service report shall be completely filled out, provide detailed information regarding the cause of equipment malfunction and corrective action taken, to include the time required to complete the work, price of labor (hourly rate), and a list of parts replaced with a price for each part. In the event all information is not available to contractor's representative when services are performed, the initial service report shall include all information stated above except for price. Contractor shall provide the balance of the required information in writing to the Chief, Laboratory, not later than ten days after services are completed.

4.3 The contractor shall perform emergency service calls during normal duty hours from 8:00 A.M. to 5:00 P.M., Monday through Friday, excluding legal holidays. Response time for repairs will be within 24 hours after verbal notification is received.

5. SOFTWARE COVERAGE: Customer shall receive software upgrades at no additional charge to the government. All upgrades shall be installed as soon as the upgrades are available but no more than 14 days.

Any training needed after the upgrades shall be the contractors' responsibility and shall be coordinated with the Department of Pathology. After any software installation or upgrades are completed, the operators and service manuals must be updated by the contractor.

6. TRAINING: All required operator training shall be provided onsite at time of installation, and after any changes in operating procedures.