Attachment 1 - Statement of Work.pdf

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SERVICE CONTRACT FOR EVIDENT VS200 SLIDE SCANNER SYSTEM
Solicitation number
12505B25Q0049
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This Statement of Work outlines requirements for a service contract for an Evident/Olympus VS200 Whole Slide Imager system located at the USDA National Animal Disease Center (NADC) in Ames, IA. The contract covers preventive maintenance and emergency service for a recently purchased system installed on 02-08-24, with service to begin after the manufacturer warranty expires on 02-08-2025.

The contractor must provide one annual preventive maintenance visit and unlimited emergency service visits for the VS200 system and its components, including the scanner, slide loader, oil dispenser, fluorescence components, objectives, computer, cameras, LED light source, slide trays, and software. Key requirements include 48-hour emergency response time, OEM-trained personnel, OEM parts, unlimited telephone support, and service availability Monday-Friday excluding holidays. The contract structure is a base year (02/08/25-02/07/26) plus 4 option years through 02/07/30. The work will be performed at USDA's facility at 1920 Dayton Avenue, Ames, IA, with contractors required to provide government photo ID for facility access.

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Statement of Work Service Contract for Evident VS200 Slide Scanner System

GENERAL INFORMATION

1.0 Scope of Work: Contractor shall provide trained engineers to perform one (1) preventive maintenance on site service visit and unlimited emergency visits on the Evident/Olympus VS200 Whole Slide Imager for brightfield and fluorescent located at 1920 Dayton Ave. in Ames, IA. Contractor shall certify that the tasks will not void the original terms and conditions of the equipment.

Covered components will include:

1) Evident/Olympus VS200 Scanner

2) Evident/Olympus VS200 Slide Loader System

3) Evident/Olympus VS200 Immersion Oil Dispenser System

4) Evident/Olympus Fluorescence components to include cables, objectives and filter sets for VS200 (DAPI LED Filter Set, FITC LED Filter Set, TRITC LED Filter Set, Cy5 LED Filter Set, Cy7 LED Filter Set)

5) Evident/Olympus Objectives (2X ACH, 4X APO, 20X APO, 40X APO, and APO 100X Oil Objective

6) Evident/Olympus VS200 computer

7) Evident/Olympus VS200 Color Camera for brightfield and fluorescent

8) Evident/Olympus VS200 LED Light Source

9) Evident/Olympus Slide Trays for both 1”x3” and 2”x3” slides

10) Evident/Olympus Acquisition Software Updates for both brightfield and fluorescent acquisition

11) Evident/Olympus OlyVIA Software Updates for viewing

12) All OEM replacement parts

13) All labor and travel expenses

14) Annual Preventative Maintenance

2.0 Background: This piece of equipment was purchased new and installed on 02-08-

24. Preventative maintenance and service ensures continued & reliable operation in support of the USDA National Animal Disease Center (NADC) research mission.

Manufacturer Warranty expires 02-08-2025.

The intent is to award a contract of a Base Year plus 4 Option Years.

Base Year – 02/08/25-02/07/26 Option Year 1 – 02/08/26-02/07/27 Option Year 2 – 02/08/27-02/07/28 Option Year 3 – 02/08/28-02/07/29 Option Year 4 – 02/08/29-02/07/30

CONTRACTOR REQUIREMENTS

3.0 Technical Requirements/Tasks:

Service tasks include, but are not limited to:

1) 1 Preventative Maintenance Inspection to be performed during a 12-month period

2) Software Revisions released during the agreement term

3) Software coverage for Evident/Olympus VS200 acquisition and viewing

4) Unlimited service visits, Monday –Friday, excluding holidays

5) Labor, travel and replacement parts are included in service

6) Unlimited telephone support for instrument, reagents, applications

7) 48 hour guaranteed response to a request for emergency service

8) On-Site and telephone support/repairs by certified original equipment manufacturer (OEM) trained personnel

9) All repairs done with OEM Parts

10) Maintenance and repairs done in accordance with OEM specifications

Contractor will provide telephone support and unlimited emergency visits to the customer location.

Repair parts are to be included unless otherwise stated in this statement of work.

4.0 Government Furnished: Government-furnished support is limited to security access to the equipment in the NADC facility, replacement parts not otherwise covered under this agreement, AC power (110VAC) and standard office lighting.

5.0 Deliverables / Schedule:

Key Deliverables Item No.

Deliverable

Objective

Due

0001 Preventive Maintenance

Routine inspection, cleaning, alignment/calibration and repair of covered OEM components including OEM lasers.

BASE YEAR: Once annually coordinated through the Evident/Olympus VS200 Operator

0002 Emergency Maintenance

Emergency repair of defective components to bring the unit back on-line.

BASE YEAR: As necessary – coordinated through the Evident/Olympus VS200 Operator

1001 Preventive Maintenance

Routine inspection, cleaning, alignment/calibration and repair of covered OEM components including OEM lasers.

OPTION YR 1:

Once annually coordinated through the

Evident/Olympus VS200 Operator

1002 Emergency Maintenance

Emergency repair of defective components to bring the unit back on-line.

OPTION YR 1: As necessary – coordinated through the Evident/Olympus VS200 Operator

2001 Preventive Maintenance

Routine inspection, cleaning, alignment/calibration and repair of covered OEM components including OEM lasers.

OPTION YR 2:

Once annually coordinated through the Evident/Olympus VS200 Operator

2002 Emergency Maintenance

Emergency repair of defective components to bring the unit back on-line.

OPTION YR 2: As necessary – coordinated through the Evident/Olympus VS200 Operator

3001 Preventive Maintenance

Routine inspection, cleaning, alignment/calibration and repair of covered OEM components including OEM lasers.

OPTION YR 3:

Once annually coordinated through the Evident/Olympus VS200 Operator

3002 Emergency Maintenance

Emergency repair of defective components to bring the unit back on-line.

OPTION YR 3: As necessary – coordinated through the Evident/Olympus VS200 Operator

4001 Preventive Maintenance

Routine inspection, cleaning, alignment/calibration and repair of covered OEM components including OEM lasers.

OPTION YR 4:

Once annually coordinated through the Evident/Olympus VS200 Operator

4002 Emergency Maintenance

Emergency repair of defective components to bring the unit back on-line.

OPTION YR 4: As necessary – coordinated through the Evident/Olympus VS200 Operator

6.0 Contractor’s Key Personnel: Only factory trained engineers are to perform any service procedure on the Evident/Olympus VS200 Whole Slide Imager.

7.0 Security Requirements: A copy of an official government photo ID (State-issued driver’s license or ID card, passport, green card, etc.) must be provided no later than one week before arrival of contract service technician(s) except in the case of emergency service, were only the name of the technician provided via email or telephone will be necessary. Security access to the NADC facility will be provided based on this identification requirement.

8.0 Place of Performance: USDA, 1920 Dayton Avenue, Ames, IA 50010.

CONTRACTOR REQUIREMENTS
3.0 Technical Requirements/Tasks:

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