Attachment 1 - Statement of Work.pdf

Statement of Work (SOW) Leica EM ACE600 Sputter/Carbon Thread Unit

SERVICE

GENERAL INFORMATION

1.0 Scope of Work:

Contractor will provide factory trained engineers to perform one (1) preventive maintenance and emergency repair on-site service visit on the Leica EM ACE600 Sputter/Carbon Thread Unit located at USDA-ARS 800 Buchanan St Albany, California 94710

Covered components will include:

1) Leica EM ACE600 Sputter/Carbon Thread Unit, SN 615240

2) All OEM replacement parts.

3) All labor and travel expenses.

2.0 Background:

The Characterization Lab is a multi-user facility located at the WRRC in the Bioproducts Research Unit. The Leica EM ACE600 Sputter/Carbon Thread Unit, SN 615240 has stopped working because the Unit has stopped pumping. The Unit is an essential research tool that is used by BRU, HPFR and multiple CRADA and TRUST partners.

CONTRACTOR REQUIREMENTS

3.0 Technical Requirements/Tasks:

Service tasks include, but are not limited to:

1. The contractor will provide repair the Unit by repairing or replacing the vacuum pump and the vacuum gauge.

2. The contractor shall provide a preventive maintenance by using the PM kit, changing oil and cleaning the entire system.

3. The contractor will have all knowledge, expertise, tools, and other items needed to ship, install, and train users on the equipment.

4. Labor, travel and OEM replacement parts are included in service

5. On-Site Repairs by certified original equipment manufacturer (OEM)

6. All repairs done with OEM Parts

7. Maintenance done in accordance with OEM specifications.

8. 1 year warranty on all rendered parts and services.

4.0 Government Furnished:

Government-furnished support is limited to security access to the equipment in the USA ARS facility, replacement parts not otherwise covered under this agreement, AC power (110VAC) and standard office lighting.

5.0 Deliverables / Schedule:

Item No Deliverable Objective Due 0001 Repair of existing

Leica EM ACE600 Sputter/Carbon Thread Unit, SN 615240

Emergency repair of defective components to bring the unit back on-line.

Evaluate the instrument and provide preventative maintenance kit.

Routine inspection, cleaning, alignment/calibration, lubrication and repair of covered OEM components.

30 days ARO

6.0 Travel:

One (1) emergency repair and preventive maintenance service visit will be provided by the contractor. All service visits will be coordinated with Delilah Wood de.wood@usda.gov (510)559-5653.

7.0 Contractor’s Key Personnel:

Only factory trained engineers are to perform any service procedure on the Leica EM ACE600 Sputter/Carbon Thread Unit SN 61520.

8.0. Security Requirements:

A copy of an official government photo ID (State-issued driver’s license or ID card, passport, green card, etc.) must be provided no later than one week before arrival of contract service technician(s) except in the case of emergency service, were only the name of the technician provided via email or telephone will be necessary.

Security access to the facility will be provided based on this identification requirement.

9.0 Place of Performance:

USDA-ARS 800 Buchanan St Albany, California 94710