ATTACHMENT 1 - STATEMENT OF WORK.doc

Defense Logistics Agency (DLA)

Statement of Work (SOW)

ASOC VTC Fort Belvoir Cyviz Video Display System Support Renewal

1.0 Introduction

This Statement of Work (SOW) is required to renew annual support for the installed Visual Display Solution and VTC system at the Defense Logistics Agency (DLA) Agency Synchronization and Operations Center (ASOC) Building 8725, Fort Belvoir, Virginia.

2.0 Background

The DLA ASOC underwent a major redesign and upgrade that implemented a Cyviz video display solution. The video solution provides enhancements such as Common Operating Environment (COE), and a Common Operating Picture (COP), collaboration between sites using display sharing, dynamic movement of PiP (picture in picture) sources in real time, and colored PiP borders based on classification.

The system is configured to operate in Secret Internet Protocol Router (SIPR) mode and have the flexibility to change from SIPR to Non-classified Internet Protocol (IP) Router (NIPR) for Unclassified VTC and Presentation.

At no time will the Contractor have access or exposure to Classified information.

3.0 Requirements

The purpose of this contract is to purchase spare ASOC Watch Floor Cyviz solution and provide annual support and maintenance for installed video display system hardware and software. See attached Bill of Materials (BoM) for specific requirements.

4.0 Task Requirements

Task 1 – The contractor shall acquire and ship equipment listed below and will ensure that the following rooms in the Agency Synchronization and Operations Center (ASOC), Building 8725 will have the functionality that is stated below.

· NEW Equipment needed (refurbished will not be accepted)

· Contractor must be an authorized reseller and equipment purchase must comply with reseller agreements

· Shipping information should be provided to the Acquisition POC & PMO (Deliverable 1)

· Delivery Address:

Hart-Dole-Inouye Federal Center

Mark For:

J64 Asset Management

Roy Layne Attn: Clarence Chivers

Roy.Layne@dla.mil

74 N. Washington Ave

571-767-8605

Battle Creek MI 49037

269-961-7499

Clarence.Chivers@dla.mil

J64EntAssetMgmt@dla.mil

Task 2 – The Contractor will provide support for the VTC equipment in the Government Furnished Equipment (GFE) list, which includes one-year hardware warranty remaining on Cyviz products.

· Toll-free telephone support for technical assistance

· The contractor shall provide contact information and procedures for reporting problems with equipment

· Maintenance is required for all equipment listed in the Government Furnished Equipment (GFE) list. Equipment will not be substituted without prior notification and discussion with the Program Management Office (PMO)

· NEW replacement equipment needed (refurbished will not be accepted)

· Replacement equipment must be an authorized reseller and equipment purchase must comply with reseller agreements (i.e., Cyviz authorized reseller with current agreements)

· The Contractor shall ship replacement parts and equipment they determine are required to mitigate issues. The Government will not reimburse shipping costs. Shipping costs shall be included in the firm fixed price.

· Maintenance instructions should be provided to the Acquisition POC and PMO (Deliverable 2)

5.0 Deliverables

The Table below identifies the deliverables resulting from the tasks defined in Section 4.0 Task Requirements. All completed deliverables shall be forwarded to the Acquisition POC and PMO. Contractor shall use best commercial practices for formatting all deliverables under this task order. Electronic copies of all deliverables shall be sent to the PMO via email in Microsoft Office compatible formats. If deliverable exceeds email size limitations, the deliverable shall be sent via Compact Disk (CD).

TABLE 1: DELIVERABLES:

Table 1 identifies the Deliverables resulting from the tasks defined in Section 4.0

6.0 Period of Performance

The period of performance is twelve (12) months, October 26, 2020 – October 25, 2021.

7.0 Place of Performance

Maintenance shall occur in the DLA Headquarters Complex (HQC). For questions with performance locations, please contact the PMO.

Maintenance Address:

DLA HQC ASOC

8725 John J. Kingman Rd

Fort Belvoir, VA 22060

8.0 Hours of Operation

The Contractor shall conduct the maintenance service of audio-visual equipment, Monday through Friday, except for Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Work operation can begin as early as 7:00 a.m. and end each day by 5:00 p.m.

9.0 Observed Holidays

The Contractor will not perform services on the following Federal holidays unless prior request, coordination and approval is obtained from the PMO:

New Year’s Day

Labor Day

Martin Luther King Jr.’s Birthday

Columbus Day

President’s Day

Veteran’s Day

Memorial Day

Thanksgiving Day

Independence Day

Christmas Day

When one of the above holidays falls on Sunday, the following Monday will be observed as a legal holiday. When the federal holiday falls on a Saturday, the preceding Friday is observed as the holiday.

Other days of Installation Closure. When the Installation Commander closes the installation for any reason, including but not limited to days of inclement weather, the Contractor will not be granted access to the installation on those days.

10.0 Travel

Travel is not reimbursable for this work. All associated travel cost should be included as part of the offeror’s firm-fixed price.

11.0 Security Requirements:

The Contractor will be escorted and must be a U.S. Citizen. The Contractor will be escorted to the building, and in secured areas will be accompanied by a properly cleared escort in the workplace. The Contractor will be responsible for coordinating with the PMO for additional security details prior to installation.

Security requirements apply to the prime Contractor and any Sub-Contractors the prime Contractor may employ during the course of this contract, as well as any temporary employees that may be hired by the Contractor. The Government retains the right to request removal of Contractor personnel whose actions, while assigned to this contract, are determined by the Contracting Officer to conflict with the interests of the Government. If such removal occurs, the Contractor shall assign qualified personnel to any vacancy.

12. Access Badges and Installation Access:

Contractor employees must follow procedures for Installation Access (Non-DOD Cardholders/Visitors). Multi-day visits or access to Restricted Areas may require Personally Identifiable Information to allow for a local records check. Physical Security will run a criminal history check on Contractor employees as a condition of access to the installation. If entry is denied, the Contractor will be immediately notified. Physical Security may require updating or rechecking criminal history based on the duration of the contract. NOTE: The Vetting Official will deny access to any person who the Installation Commander has deemed unfit for unaccompanied access. Depending on the site, a Government escort may be required.

The Contractor is responsible for employees and Sub-Contractors under their employment. Contractors will ensure that employees are familiar with and obey installation traffic, safety, and security regulations. Contractor employees, including Sub-Contractors, are required to wear the ID card conspicuously on their outer clothing and above the waist at all times while working on this Center. Personnel are subject to challenge and removal from the work area if the ID card is not being worn. It is the CO or designee’s responsibility to enforce this requirement. Failure to do so is just cause for ordering that work on a contract be stopped.

Expired, invalid, inaccurate, inoperative or terminated Pass or Access Control Badge shall be returned to the Contracting Officer or his designee for disposition. These cards are the property of the U.S. Government and shall not be retained by the cardholder upon expiration, replacement, or when the DoD affiliation of the employee has been terminated. The Contract Officer or his designee shall deliver all returned Contractor badges to the Welcome Center within 5 business days. If the Pass or Access Control Badge is lost or stolen, a police report will be completed and the Contracting Officer or designee will submit a new request. Compliance with this requirement is mandatory and certification thereof to the Contracting Officer is required prior to submitting final invoices. Failure to return badges will hold up Contractor's final payment.

Contractor personnel shall present a neat appearance and be easily recognized as Contractor employees by wearing a Security Identification Badge at all times while on Government premises. When Contractor personnel attend meetings, answer phones, and work in other situations where their status is not obvious to third parties they must identify themselves as Contractors to avoid creating the impression that they are Government employees.

Unofficial photography, cameras, or photographs are prohibited. When official photographs are required, submit a written approval request containing specific justification and details to the Contracting Officer or designee 5 days prior.

Firearms, Weapons, Alcoholic Beverages, Illegal Drugs, and Contraband are prohibited on federal property. Violators may be prosecuted. State issued/authorized concealed weapons permits are not valid on Federal property.

Trusted Traveler Program (TTP): Contractors are not authorized to use the TTP to escort individuals on to the installation.

The Contractor will comply with lawful order of Law Enforcement personnel. Motor vehicles shall have a valid state license and shall be registered with the Vehicle Registration, Office of Public Safety and Emergency Services. State license and registration shall be maintained current during the time the vehicle is in use on the installation.

13. Invoicing and Payment Schedule.

Invoicing will be address at the call order level. The invoice should include the specific line items performed on and accepted, and associated performance payments being invoiced for the month. Other invoice requirements are set forth in FAR 52.232-25 and DFARS 252.232-7003.

Contractor shall use the program Wide Area WorkFlow-Receipt and Acceptance (WAWF-RA) for Memo of Shipments (MS). WAWF-RA is a web-enabled application that allows contractors to create and send electronic MS receiving reports and/or invoices to government inspectors/acceptors for approval, thereby eliminating paper distribution of MS.

Invoices shall be submitted to Service Acceptor DoDAAC SL4730.

When invoices are submitted in WAWF, email notifications should be provided to the Acquisition POC and PMO.

13.1.

Within seven days of the receipt of the invoice, the Acquisition POC will review for accuracy, verifying services, supplies, and travel. Inaccurate invoices will be returned to the contractor within seven days for correction.

14.0 Defense Logistics Agency Points of Contact

· Acquisition Point of Contact:

Deborah Wyllie 804-489-2065 Deborah.Wyllie@dla.mil

· Program Management Office (PMO):

Roy Layne 571-767-8605 Roy.Layne@dla.mil