Attachment 1 - Statement of Objectives.pdf

STATEMENT OF OBJECTIVES

For

COMMAND POST DISPATCH COMMUNICATIONS

CONSOLE & SYSTEM INSTALLATION

At

RAF Fairford, UK

Prepared By 38 ES/ENPG

4064 Hilltop Road

Tinker AFB OK 73145-2713

26 July 2024

Contents

1 DESCRIPTION OF SERVICES

1.1 Scope

1.2 Background

2 GENERAL INFORMATION

2.1 Place of Performance

2.2 Performance Period

2.3 Hours of Operation

2.4 Holidays/Down Days

2.5 Government Point of Contact

2.6 Shipping Address for project materials is:

3 GENERAL REQUIREMENTS

3.1 Site Coordination

3.2 Integrated Product Team (IPT) Coordination

3.3 Project Management

3.4 Contractor Supervision

3.5 Personnel Training and Certifications

3.6 Safety

3.7 Accident/Incident Reporting and Investigation

3.8 Security Clearance

3.9 Base Access

3.9.1 Base Pass Requirement

3.9.2 Host Agency Check (HAC) Vetting

3.10 Identification/Marking

3.11 Environmental Management

3.12 Work Area(s)

3.13 Fire Suppression

3.14 Excavation/Building Penetrations

3.15 Permits

3.16 Documentation

3.17 In-brief and Out-brief

3.18 System for Award Management (SAM)

3.19 Labor Compliance

3.20 Implementation

3.20.1

3.20.2

3.20.3

4 SPECIFIC REQUIREMENTS

The

4.1 Site Survey

4.2 Joint Interoperability Test Command (JITC) Approved Product List (APL)

4.3 System Requirements

4.3.1 Hardware and Software

4.3.2 Standards

4.3.3 Equipment Installation

4.3.4

4.4 Service Outages

4.5 Restoration

4.6 Contractor Furnished Materials

4.7 Quality Assurance

4.8 Information Assurance (IA)

4.9 Project Work Schedule

4.10 Status Reports

4.11 General Testing Requirements. The

4.11.1 Cutover and Test Acceptance

4.11.2

4.11.3

4.12 System Turnover

4.12.1

4.12.2

4.12.3

4.12.4

4.12.5

4.12.6

4.13 Final Site Acceptance/Project Completion

4.14 Logistic Requirements

4.14.1 Warranty

4.14.2 Training

4.14.3 OEM Manuals

4.14.4 Spares

4.14.5 Software Patching

4.14.6 Remote Access

4.14.7 Packaging, Handling, Storage, and Transportation. The

4.15 Deliverables

4.16 Unique Identification (UID)

5 GOVERNMENT FURNISHED PROPERTY/EQUIPMENT/SERVICES

APPENDIX

1 DESCRIPTION OF SERVICES

1.1 Scope. This Statement of Objective (SOO) defines the requirement for the Contractor to Engineer, Furnish, Install, Test and Place (EFIT&P) into full service an integrated Command and Control (C2) dispatch system at the RAF Fairford Command Post (CP) with the latest geo-diverse/geo-redundant IP-based dispatch system. The new C2 dispatch system shall include hardware, software, licenses, controller console positions, system admin/manager workstation, admin multi-line phones, entrance phones, multi-party conferencing, voice recording, media gateways, interface equipment, and all other necessary equipment/wiring; and be capable of interfacing and integrating with the base Cisco Voice over Internet Protocol (VoIP) Unified Capabilities (UC) Local Session Control (LSC), the Secondary Crash Net, Giant Voice notification system, and radio networks (HF, VHF, UHF, and LMR) using a single intuitive graphical user interface to provide complete services. The all-new dispatch system and equipment shall be Joint Interoperability Test Command (JITC) certified with Authorization to Operate (ATO).

The Contractor shall coordinate with the base to verify all necessary information and to identify and ensure all preparations required from the base and allied support required are complete prior to implementation. The system must be installed with little or no disruption to existing services. Training for up to 5 Command Post personnel and warranty support for a minimum of 5 years shall also be required for the complete system. The requirement for an integrated Command and Control (C2) dispatch system at the RAF Fairford Alternate Command Post is addressed as an option to be exercised when funding is available.

1.2 Background. The 501 Combat Support Wing (CSW) has recently moved to RAF Fairford and has stood up a Command Post. The new Primary 501 CSW Command Post is located in Room 122 of Fairford Building 29 (Base Operations). The Alternate Command Post will be in Building 2 (501 CSW Headquarters). Currently there is no dispatch capability in the Command Post (CP). The base has a Cisco Unified Communications Manager (CUCM) installed; the primary CUCM in Building 1202 and the secondary CUCM in Building 1221. The proposed system is to support geo-diverse/geo-redundant active-active server core configuration using Session Initiation Protocol (SIP) and government provided fiber optic cable links between the Primary CP, the Alternate CP, and the primary CUCM location. The configuration using SIP will provide full active-active core redundancy, high availability, and automatic failover without loss of calls as well as load sharing/balancing in the event one core or the other becomes inoperable.

1.3 Specific Services.

1.3.1 C2 Node 1 – Building 29, Room 122. This requirement is for a new installation to support: two (2) controller console positions, two (2) admin multi-line phones, one (1) entrance phone, three (3) radios (one UHF (ground-to-air) radio and two LMR radios), a Giant Voice Initiator, and the Secondary Crash Net drop.

1.3.2 (OPTION 1001) C2 Node 2 – Building 2, Room 18. This requirement is for a new installation to support:

two (2) controller console positions, two (2) admin multi-line phones, one (1) entrance phone, three (3) radios (one UHF (ground-to-air) radio and two LMR radios), the Giant Voice CCU (located in Building 29), and the Secondary Crash Net drop.

2 GENERAL INFORMATION

2.1 Place of Performance. The place of performance shall be RAF Fairford, UK.

2.2 Performance Period.

2.2.1 C2 Node 1, the Government desires delivery of all work to be accomplished within 180 days of contract award.

2.2.2 C2 Node 2, This work is being included as an Option (CLIN 1001) as there is potential that the facility may not be available for equipment install immediately. The Government desires delivery of all work to be accomplished within 180 days of Option 1001 being exercised

2.3 Hours of Operation. The Contractor shall perform routine work during normal duty hours of the base (normally Mon-Fri 0730-1630). However, mission requirements may necessitate work outside normal hours (maintenance windows, nights, and/or weekends), especially if existing services must be interrupted. If performance of work outside normal duty hours will be required to meet the scheduled dates stated above, include the desired working hours in the Contractor Proposal. Any site work requested by the Contractor to be performed outside of normal duty hours shall be coordinated with the CO and designated base Contracting Office Representative (COR).) in advance for pre-approval.

2.4 Holidays/Down Days. The Contractor shall not perform work under this contract on US Federal or UK Bank holidays or site-unique down-days unless expressly authorized by the CO and coordinated with the COR.

2.5 Government Point of Contact. The Contracting Officer will assign a 422CS individual to act in their stead during the installation and designate them as the Contracting Officer Representative (COR). The Contractor shall coordinate all efforts with the COR. The COR shall process all Contractor efforts and requests with the Contracting Officer and appropriate base personnel. The COR will serve as the base Point of Contact (POC).

2.6 Shipping Address for project materials is:

422 ABG/XP

C/O Jeff Bauer or Derek Finnigan Bldg. 56 Horcott Road RAF Fairford Gloucestershire GL7 4DL United Kingdom

The Contractor shall send an email to the local shipping POCs, Mr. Jeff Bauer and Mr. Derek Finnigan 5 days prior to shipment. The Contractor shall include tracking information within the email. Emails are:

jeffrey.bauer.4.ctr@us.af.mil and derek.finnigan.1.ctr@us.af.mil.

3 GENERAL REQUIREMENTS

The Contractor shall procure, install and configure a command and control (C2) operator control/dispatch system that integrates with radios, Voice over Internet Protocol (VoIP), landline telephones, the base Giant Voice system, and Secondary Crash Network using a graphical user interface (GUI). The Contractor shall coordinate with the COR, 422 CS, 420 ABS/SC, tenants, commercial carriers, and other involved parties to ensure mission continuity and support requirements.

3.1 Site Coordination. The Contractor shall coordinate with the 501CSW, 422CS and COR a minimum of ten (10) business days prior to arrival on-site.

mailto:jeffrey.bauer.4.ctr@us.af.mil mailto:derek.finnigan.1.ctr@us.af.mil

3.2 Integrated Product Team (IPT) Coordination. The IPT members shall be identified for this project. The IPT is composed of all multi-functional stakeholders in the acquisition and is responsible for the acquisition throughout the life of the requirement. The goals of the IPT are to manage this contract and to provide an avenue to collectively work together to create a strong working relationship between the using agency, contracting and the contractor and provide the highest level of contract performance and customer service. Prior to any on-site work, the Contractor shall provide the IPT a project coordination call to review all planned efforts and data collection requirements in support of project implementation. The Contractor shall also chair an IPT meeting as necessary to discuss and address project progress, problems being encountered, and other information necessary/beneficial to ensure success and timely completion of contract requirements. The Contractor shall provide, record, and distribute agenda and meeting minutes. (CDRL A004)

3.3 Project Management. The Contractor shall identify by name a Project Manager (PM), who shall be the prime contractor’s employee, responsible as the single point of contact from award to final site acceptance with regard to system implementation. The PM shall remain on site as necessary to assure performance and continuity of project. The Contractor shall identify the PM’s range of authority to act for the Contractor relating to daily contract operation. The Contractor shall also assign a system engineer to work with the PM. The system engineer shall support architectural diagrams, system interface specifications, technical planning, test plans, test procedures, and logistics sustainability.

3.4 Contractor Supervision. The Contractor shall be responsible for supervision of all contract personnel and performance of all Contractor-related functions.

3.5 Personnel Training and Certifications. All personnel identified to support this requirement shall be trained and/or certified on the systems involved in this effort. Personnel identified to support this requirement must be able to provide training certification upon Government request.

3.6 Safety. The Contractor shall comply with all UK, Federal, State, and Base security and safety laws, regulations, policies, and requirements. If at any time it is determined that equipment is unsafe and/or work is being performed in an unsafe manner, all work will be immediately suspended until the Contractor has corrected the problem to the satisfaction of the base. The Contractor shall meet with the Base Safety Officer (BSO) immediately upon arrival on site for review of the specific safety requirements prior to installation. No personnel presenting potential threats to the health, safety, security, general wellbeing, or operational mission of the installation and its population shall be employed by the Contractor during the execution of this project.

Compliance with AFI 91-202, Air Force Mishap Prevention Program is mandatory.

3.7 Accident/Incident Reporting and Investigation. The Contractor shall record and report all available facts relating to each instance of injury to either the Contractor or the Government personnel to the BSO unless otherwise stated in the SOO. The Contractor shall secure the scene of any accident and wreckage until released by the accident investigative authority through the COR. If the Government elects to investigate the incident, the Contractor shall cooperate fully and assist the Government personnel until the investigation is completed.

3.8 Security Clearance. This work will take place in secure and restricted area where all Contractor personnel must be escorted at all times. It is the Government’s responsibility to provide escorts. All contracted personnel shall comply with established security procedures for entering an installation and its facilities, including special security procedures for entry to restricted or controlled areas. The Contractor shall obtain necessary badges or documents required for entry to restricted or controlled areas, if applicable, to meet the requirements of this project. The Contractor shall coordinate with the COR to obtain and return temporary badges and vehicle registrations. The Contractor working under this project, as a minimum, shall have a favorable National Agency Check. However, if the proposed solution requires a need for access to Government system(s) requiring a higher security level, the Contractor shall ensure personnel have the proper security requirements at no additional cost to the Government.

3.9 Base Access.

3.9.1 Base Pass Requirement. The Contractor shall coordinate with the COR for RAF Fairford base access requirements. The Contractor shall meet requirements specified in Army in Europe Regulation (AER) 190-16 to obtain temporary base access or regular base access. The Contractor personnel who will be performing work on this Task Order shall complete USAFE IMT Form 79 Request for Base Entry Identification in which to identify names, social security numbers, passport numbers, driver license numbers with country/state of issue, birth date, home addresses, security clearance, etc. This information is required to grant access to the base. If required by the base, the Contractor shall provide identification badges for their employees. All Contractor personnel shall wear these badges while on duty on the Government site. The badges shall identify the individual and company name, be clearly and distinctly marked as Contractor, and be IAW host base regulations.

3.9.2 Host Agency Check (HAC) Vetting. All local national contractor employees must undergo Host Agency Check (HAC) vetting prior to access to RAF installations. All employee information shall be relayed to the requiring activities’ HAC manager for processing. Required documents will be distributed with agreement/award and shall be completed and returned to the HAC Manager/COR assigned (located in the transmittal document) within five (5) days. Documents include but are not limited to NAC Cover Sheet; AF Form 2583, Request for Personnel Security Action; USAFE IMT 19, Residency Check for Employment with the United States Air Forces in Europe; Basic Check Verification Record (BCVR); and Ministry of Defense Liaison Office (MODLO) Proforma Packet for Security Clearance. If MODLO Proforma Packet is required (for foreign nationals), contractor personnel will receive an online application link via the personal email address provided. Contractor employees are required to complete online application for background check within five (5) calendar days of receipt. If contractor employees do not receive the email within seven (7) days, they shall notify the HAC manager. During processing of background check, Defense Vetting Agency (DVA) may contact the employee via email, phone or post to request further information. DVA may take up to eight (8) weeks to process so employees are responsible to be proactive in checking personal emails (to include junk mail). Approved security clearance is valid for five (5) years. The Government will not accept any employee with a federal conviction (or host nation equivalent) in their background check. Contractor employees that are U.S. citizens will complete all required documents except MODLO Proforma Packet. Security clearance will be processed with requiring activity’s Security Manager.

3.10 Identification/Marking. The Contractor shall clearly mark all Contractor-Furnished Property and Equipment (CFP/CFE) with their company's name. The Contractor shall place an easily read, very visible, sign (minimum 8.5" x 11") on large containers, construction equipment, or un-manned rental vehicles while on the Government installation indicating the company name and both the Contractor POCs and local telephone numbers.

3.11 Environmental Management. The Contractor shall comply with the most stringent environmental United Kingdom, Federal, local laws and regulations, and Air Force policies, instructions, and plans.

The federal Government is not exempt from compliance with environmental regulations. The Contractor shall maintain an awareness of changing environmental regulatory requirements to avoid environmental deficiencies for activities on RAF Fairford.

3.12 Work Area(s). At day’s end, the Contractor shall remove all debris and surplus materials from the workplace. Equipment and materials required to complete the work effort may remain on site as long as they are organized/stored in a manner that does not cause a safety hazard.

3.13 Fire Suppression. Any wall penetrations shall use adequate fie blocking to meet or exceed the current standard in place.

3.14 Excavation/Building Penetrations. All wall penetrations, including inside buildings shall be restored to meet the required base fire ratings.

3.15 Permits. The Contractor shall complete and process all permits as required to complete the installation.

For example: Base Civil Engineering Work Clearance Request (AF 332) shall be submitted through base civil engineering 21 calendar days in advance of any construction activities or modifications to a facility required to complete the installation.

3.16 Documentation. The Contractor shall verify the accuracy of all government-provided documents, layout, and/or drawings. The Government shall provide floor plans and scaled RAF Fairford base maps to the Contractor after contract award. The Contractor shall provide updated drawings, reflecting all EFIT&P equipment, at project completion (CDRL A001).

3.17 In-brief and Out-brief. The Contractor shall conduct an in-brief with the COR or Government IPT members prior to the implementation and an out-brief at the conclusion of the implementation. The in-brief shall inform the customer of implementation plans and necessary support. The out-brief shall inform the customer of implementation result and necessary maintenance, including warranties.

3.18 System for Award Management (SAM). The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address https://www.sam.gov. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

The Contractor may direct questions to the ECMRA help desk.

3.19 Labor Compliance. The Contractor shall be responsible for complying with all Federal labor laws and with applicable regulations governing installation access.

3.20 Implementation. The Contractor shall have ultimate responsibility for the successful deployment and cutover to the new infrastructure. Any work deemed non-compliant shall immediately be re-worked at the Contractor’s expense. This task shall include all necessary work required to connect to the existing infrastructure providing a fully functional network solution.

3.20.1 The Contractor shall plan and manage daily operations and activities associated with providing this requirement to ensure necessary processes and activities are performed to provide an effective and acceptable system. The Contractor will employ effective management tools and methods to assure control of cost, schedule and performance.

3.20.2 The Contractor shall conduct, support, or participate in program management and technical reviews, meetings, and conferences, as required, to ensure effective and efficient execution of this project.

http://www.sam.gov/

3.20.3 The Contractor shall ensure protection of government property to prevent damage during the period of time the property is under the control or in possession of the Contractor. The Contractor shall ensure that any damages incurred during the execution of this project shall be repaired at the Contractor’s expense.

4 SPECIFIC REQUIREMENTS.

4.1 The Contractor shall provide all personnel, labor, tools, transportation, supervision, skill, expertise, equipment, supplies, material, hardware, software, licensing, documentation, manuals, services, and other incidentals necessary to complete this project. Services include project management, configuration management, system engineering, system staging, site preparation/development, equipment installation, optimization, acceptance testing, warranty, and training. All equipment, supplies, hardware, and materials shall be new, the latest available version manufactured, and not refurbished. All hardware, software, and operating systems shall be the latest versions available.

4.2 Site Survey. The Contractor shall conduct a site survey of both C2 nodes (building 29, room 122 and building 2, room 18) with representatives from 501CSW, 422CS, 420ABG, and the COR to obtain all information and requirements necessary for site preparation work, integration to Government systems, location proposal, installation plan, cutover plan, and test plan. The Contractor shall also coordinate with the COR to identify and ensure all preparations required from the base responsibility and allied support prior to implementation.

4.3 Joint Interoperability Test Command (JITC) Approved Product List (APL). The Contractor’s solution(s) shall be on the JITC-certified APL https://disa.mil/Mission- Support/Testing/DoDIN-APL with Multi-Level Precedence and Pre-emption (MLPP) feature. The systems shall meet interoperability requirements of the JITC to ensure interface with commercial and military interface standards. Operating Systems (OS) and applications shall be configured in accordance with Security Technical Implementation Guides (STIGs) https://iase.disa.mil/stigs. The Contractor shall provide a copy of all Interoperability (IO) and Information Assurance (IA) certifications and approval letter as an attachment to the proposal. Original Equipment Manufacturers (OEMs) that do not currently have products on the APL meeting the stated OS and other requirements herein must demonstrate a plan to achieve listing on the APL prior to contract award date. The plan must include a current application tracking number from the DISA APLITS test center and scheduled test dates and shall be submitted in response to this project.

4.3 System Requirements. The Contractor shall provide the new SIP-based real-time IP dispatch System Installation solution with full active-active server core redundancy including voice recording and call conferencing and with capability of interfacing and integrating with the base LSC, SCN, and radio network to provide complete services. The system solution shall also provide “Pre-Set meet-me” conferencing and alert notification features.

The Contractor shall coordinate with the COR to identify and validate demarcations, interfaces, trunk circuits, and proposed installation locations as well as Government Furnished Property (GRP).

4.3.1 Hardware and Software. The Contractor shall provide the latest versions of hardware, software, firmware, and/or operation system (OS) for all system servers, controller console positions, workstations, phones, gateways, and/or other support equipment IAW the JITC- certified APL.

4.3.2 Standards. All installation, equipment cabinets/racks, cables (communications, power, grounding, etc.), equipment, pathways, wire management, patch panels, etc. shall be IAW standards referenced in the Appendix, Applicable Documents and Standards and in secure areas comply with AFSSI 7702 “Emission Security Countermeasures”, and CNSSAM Tempest/1-13 “(U) RED/BLACK Installation Guidance”.

4.3.3 Equipment Installation. The Contractor shall coordinate with the COR for exact installation and placement locations.

4.3.3.1 Host Cores. The Contractor shall provide host core equipment (core server with voice recording and call conferencing, Ethernet Switches, etc.) and install in the following locations:

• Host Core Node 1 in the equipment room, Building 29

• Host Core Node 2 in the equipment room, Building 2

4.3.3.2 Controller Console Positions. The Contractor shall provide controller console position equipment (PC, touch screen console monitor, speaker module, PTT headset w/ belt or foot switch, two (2) PTT handsets, USB analog audio adapter, UPS, etc.) and install in the following locations:

• Two (2) Controller Console Positions in Node 1, Building 29

• Two (2) Controller Console Positions in Node 2, Building 2

4.3.3.3 Administrative Workstations. The Contractor shall supply and load their administrative tools on a Government provided PC for local system management at the following locations:

• One (1) Government provided Admin PC in Node 1, Building 29

• One (1) Government provided Admin PC in Node 2, Building 2

4.3.3.4 Phones. The Contractor shall provide the regular entrance phones and administrative multi-line phones with an additional key module and install in the following locations. The Contractor shall also include other support phones needed for the new dispatch system locations:

• One (1) Admin multi-line phone with an additional key module and one (1) regular entrance phone in Node 1, Building 29

• One (1) Admin multi-line phone with an additional key module i and one (1) regular entrance phone in Node 2, Building 2

4.3.3.5 Radio Interfaces/VoIP Gateways. The Contractor shall provide and install radio interfaces/VoIP Gateways interfaces to support six (6) radios for integration into the system. The Contractor shall coordinate with COR for exact locations of the radios.

• Three (3) Radio Interfaces/VoIP Gateways for three (3) radios in Node 1, Building 29

• Three (3) Radio Interfaces/VoIP Gateways for three (3) radios in Node 2, Building 2

4.3.3.6 Giant Voice (Mass Notification). The Contractor shall provide and install the interface to the government furnished ATI React 5000 Central Control Unit (CCU) used for Giant Voice outdoor mass notifications in the following locations:

• One (1) interface to the base Giant Voice ATI React CCU in the C2 Node 1, Building 29.

• One (1) interface to the base Giant Voice ATI React CCU in the C2 Node 2, Building 2.

Note: Giant Voice CCU is located in the Primary CP, Building 29.

4.3.3.7 Wiring. The Contractor shall provide and install all wiring, extension cabling, and interface cabling for complete system and interface connectivity. The COR shall provide cutsheets detailing the government furnished premise wiring, voice and radio circuits, and interconnecting Fiber Optic Distribution Panel (FODP) demarcation points and individual circuit termination points.

4.3.3.8 Connectivity between the Host Cores. A Government furnished FODP with LC connectors shall be the demarcation point for the connectivity between the host Core location for the Primary CP and the optional host Core location for the Alternate CP. The same shall be provided by the Government for connecting the Core(s) to the Building “ZINC” via the base network core node in Building 1221. The Government shall reserve 4 fiber strands between Building 29 and building 1221, between building 1221 and building “ZINC”, between Building 29 and Building 1202 and between Building 1202 and Building “COBALT”. The Government shall reserve 4 fiber strands between Building 29 and building 2.

4.3.3.9 Radio and Voice Circuit Demarcation. The demarcation point for the voice circuits for Node 1 shall be within Building 29 Comm Room, which is approximately 100 feet from the Command Post room. The Contractor shall EFIT&P a CAT6 48-port Patch Panel within the available Government racks in the Comm Room and connect all their voice interfaces to this CAT6 Panel. The Contractor shall patch to Government CAT6 circuits and premise wiring at this 48-port Patch Panel. The demarcation for the radio circuits for Node 1 shall be within Building 29 RF Room 127, which is adjacent to the Command Post room. The Contractor shall EFIT&P a CAT6 48-port Patch Panel within the available Government racks in the Comm Room and connect all their radio interfaces to this CAT6 Panel. The Contractor shall patch to Government CAT6 circuits and premise wiring at this 48-port Patch Panel.

The demarcation points for both the voice and radio circuits for Node 2 shall be within Building 2 Comm Room following the same procedure as for Node 1. The location of the radio circuits may change prior to the installation but will be determined either prior to or during the site survey.

4.3.3.10 Equipment Cabinets. The Contractor shall provide appropriate floor-mounted cabinet(s) as required and install securely. The equipment cabinet(s) shall be enclosed, lockable, standard 19-inch cabinet(s) with the appropriate horizontal/vertical cable management, blanking panels, shelving, and air distribution panels at the top of the cabinet. All equipment cabinet rails shall be equipped with telecommunications style rails that are unpainted and have drilled and tapped mounting holes IAW DISN Implementation Standards, Ch. 2.7.20 to 2.7.26.

The equipment cabinets shall be capable of containing any standard equipment shelves for communications equipment per the current revision of EIA/ECA-310. The Contractor shall coordinate with the COR for exact locations prior to installation.

4.3.3.11 A.C. Power. The Contractor shall coordinate with the base Civil Engineer (CE) for the base CE to confirm and reserve the designated AC circuits at the nearest electrical utilities service panel to be used for new host core equipment cabinet(s). Local base provided circuits are 220VAC 50Hz. The Contractor shall coordinate with the base CE on any electrical power removal, modification, and/or installation. All electrical work shall be labeled at the circuit panel with room and cabinet identification and at the equipment end with panel and circuit information. All electrical component work shall be performed in compliance with all UK and base requirements and regulations. All electrical AC installations shall require UK certified electrician and comply with NECs, NFPA 70, UFC 3-520-1, host nation and host base code and standard requirements.

4.3.3.12 Uninterrupted Power Supply (UPS). The Contractor shall provide a minimum of 15 minutes of UPS backup power for the system host core equipment cabinets, operator console positions, and admin application workstations to maintain operations due to temporary loss or interruption of normal A.C. powers.

4.3.3.13 Contractor installed cables. All cables installed by the Contractor shall be supported every 18 inches by Contractor EFIT&P tie wraps, Velcro straps, conduit, raceway, and/or J Hooks. The Government shall provide analog, VoIP/SIP interfaces, and fiber cross connection cut sheets and participate in all cross connections with the

Contractor. Before installing equipment in any cabinet, the Contractor is responsible to coordinate with Government representative to ensure the cabinet is properly grounded. If it is not, the Government shall take all required actions to ground the cabinet properly.

4.3.3.14 Grounding and Bonding. All new cabinets, equipment, and other associated components as well as all cable ladders and cable trays shall be properly bonded and grounded to the Building Ground System IAW Mil-Std- 188-124B and Mil-HDBK-419A, Vol. I and II. The Contractor shall test any new or extended ground at the new grounding and bonding points. The government reserves the right to test and validate newly installed grounds to ensure they meet compliance.

4.3.3.15 Labelling. All cabinets, equipment, cables, faceplate, and patch panels shall be labeled appropriately IAW the base standards and as directed by the COR. The Contractor shall also coordinate the labelling scheme with the base. The labelling shall be completed via permanent method. Handwritten labelling shall not be authorized.

4.3.4 System Features and Capabilities. The System Installation solution shall provide easy manageability, security, resiliency, and flexibility and include the following features and capabilities but not limited to:

4.3.4.1 Geo-diverse/Geo-redundant Configuration. The System Installation solution shall be capable of providing full active-active core redundancy, carrier-grade reliability, and high availability with automatic failover without loss of calls, eliminating single points of failure in the call path. The system cores with voice recording and call conferencing shall be installed in a geo-diverse/geo-redundant active-active configuration to provide 100% back-up voice service for any connected device in the event one or the other becomes inoperable as well as load sharing/balancing.

4.3.4.2 Scalability. The System Installation solution shall be capable of expansion capability for future increase in the number of controller console positions, phones, and radio base stations/radio networks (HF, VHF, UHF, and LMR) to support the CP personnel and other agencies on-base.

4.3.4.3 Touch Screen Console. The Consoles shall be EFIT&P, mountable to swing-arms, on the desktop, or built into console furniture. All Consoles shall be configured exactly alike to reflect all Voice lines, radios, door phones, Secondary Crash, Preset Conferences, and all feature (Hold, Call, Transfer, Conference, Pickup, etc.,). The Consoles provide a single interface for seamless connectivity of multiple communications devices and one-touch initiation of hotline dialing, radio operations, telephone-radio bridging, and multiple-party conferences with capability of using keyboard, mouse, or touch-screen inputs to access various call control functions, support automatic dial functionality, automatic notification of incoming calls, electronic phone directory, multiple programmable phone ring alerts, conferencing, conference hold, speed dialing, programmable hotlines, multiple phone lines, caller ID and callback for dropped calls, last number redial, call transfer, call hold, call forwarding, call history, etc.

4.3.4.4 Graphical User Interface (GUI) Display. The System Installation solution shall have a Soft client GUI windows look and feel with user-friendly intuitive multi-screen and multi-line with color-coded fields per page. Any on-screen field or “button” is capable of providing any number of features such as ad-hoc and pre-set conferencing, automatic dial or redial, dedicated line keys, and radio access, etc.

4.3.4.5 Base Voice Circuit Interface. The Contractor shall interface the base Voice lines at the Contractor installed Building 29 Comm Room CAT6 Patch Panel. The base shall provide 6 voice lines. The main number shall be (314) 247-2121. The Contractor shall program the consoles to share/access all voice numbers. These lines shall be VoIP Interfaces.

4.3.4.6 Radio Interface/Integration. The System Installation solution shall support interface/integration with the Government furnished (LMR, Ground-to-Air, Multi-band, etc.) radios. The radio keys may appear on a single page of the GUI or on multiple pages. The controller has ability to monitor the radios, transmit, transfer, include radios in multi-party conferences.

4.3.4.7 Voice Recording. The System Installation solution shall be capable of recording all voice communications of all connected controller console positions, Voice lines, and radios using SIP Recording (SIPREC) and archive long-term recordings to internal storage drive with tamper-proof feature. The solution shall be capable of providing access to the archived recordings for easy audio search, retrieval, playback, transfer, and administration.

4.3.4.8 Secondary Crash Network (SCN) Crash Lines. The System Installation solution shall terminate the Secondary Crash drop from the base Forum Communications Secondary Crash network. The Forum Alert III equipment is located in Building 29. The interface shall be Foreign Exchange Subscriber (FXS). The terminations will be in the following locations:

• One (1) drop in Node 1, Building 29

• One (1) drop in Node 2, Building 2

4.3.4.9 Conferencing. The System Installation solution shall have capabilities to convene, control and monitor Meet-me, Preset, Ad-Hoc, and Progressive Conferences over the multiline phone or controller console positions, all without a security code and support a maximum number of twenty-five (25) attendees per conference call and the maximum number of two (2) "call-out" conferences hosted simultaneously. The System Installation solution shall be able, with a single touch, to connect voice lines, LMRs, and multi-band radio users into instant simultaneous conferences and perform alerts and notifications for pre-defined notification groups.

4.3.4.10 Single System Management Solution. The System Installation solution shall provide a dedicated administration workstation for the Primary CP that is capable of managing and updating settings, programming hotlines and other functions according to local mission requirements, reporting the system health, retrieving and playing back the archived recordings on an individual level, and transferring recordings to CD/DVD or other portable media only by those with proper credentials and user-level privileges.

4.3.4.11 Multi-Level Precedence and Preemption (MLPP). The System Installation solution shall support MLPP feature to allow the ability to specify a precedence level when making a call and preempt by important calls over any existing calls that have a lower precedence level. The system shall be configured and able to terminate/originate MLPP calls.

4.3.4.12 Speech Monitoring. The System Installation solution shall support simultaneous voice monitoring of multiple lines with each line having an individual volume control.

4.3.4.13 Free Seating. The System Installation solution shall enable a Free Seating environment for the Controllers. Customized key configurations and telephone directories are automatically downloaded when controllers log-on with their unique username and password, so they can move between consoles and immediately start working daily duties.

4.3.4.14 Macro Keys. The System Installation solution shall be programmable and used to activate multi-step operations with a single keystroke such as launching multi-party conference calls, displaying check lists on the screen, or dialing multiple numbers and conferencing them together.

4.3.4.15 Line Sharing. The System Installation solution shall allow any controller to call any line quickly and easily, transfer the line to another controller, or even restrict access to a selected line. Users can seize one shared line simultaneously.

4.4 Service Outages. The Contractor shall be responsible for preventing any unscheduled (i.e., cutting or disabling any in-service cables or equipment). Contractor-caused interruptions of communications capabilities shall be immediately identified to the COR. Such outages shall be Contractor worked non-stop until corrected, entirely at the Contractor’s expense. The Contractor shall coordinate planned outages with the COR at least ten

(10) working days in advance of the outages if the implementation necessitates disruption of service (i.e., communications, electrical, or other utilities).

4.5 Restoration. The Contractor shall restore all disturbed area/base property to the “as found” condition or better after installation. Any wall penetrations shall be restored to meet NFPA 1, NFPA 70 and NFPA 72 standards.

The Contractor shall comply with Base Grounds Restoration requirements.

4.6 Contractor Furnished Materials. The Contractor shall furnish all materials for this project, except the equipment and/or hardware which is currently owned or leased by the government. Material and/or equipment specified by the Contractor must interface properly with existing government equipment that has already been determined to be reutilized. Unless otherwise specified, the Contractor shall provide copies of commercial-off-the-shelf (COTS) technical or equipment manuals and warranty documentation and procedures for Contractor-furnished end- item system equipment maintenance. The Contractor shall transfer warranties to the Government at project acceptance.

4.7 Quality Assurance. The Contractor shall provide a Quality Control Plan for the life of the project. The Contractor’s quality assurance evaluator shall assist the Government representative in performing random spot checks and system acceptance tests. The Contractor shall be responsible for identifying system and outside plant deficiencies and/or discrepancies throughout the life of the project. A weekly report (soft copy) shall be submitted indicating progress/status and listing any deficiencies/discrepancies found and actions to correct them.

Government personnel reserve the right to perform inspections of the Contractor’s work during any and all phases of the installation.

4.8 Information Assurance (IA). The Contractor shall develop and process necessary Assessment and Authorization packages IAW AFI 17-101 Air Force Certification and Accreditation Process (AFCAP), DoDI 8500.01 Cybersecurity, 8510.01 Risk Management Framework (RMF) for DoD Information Technology (IT). The Contractor shall assist the base in implementing the Information Assurance (IA) compliance and ensure the system is fully documented and compliant with IA controls. To support the Risk Management Framework (RMF) process, the contractor shall provide and develop any necessary system documentation, settings, self-assessments and specifications required to support the successful accreditation of the Government RMF package. This shall include information in support of Government input into the Enterprise Mission Assurance Support Service (eMASS).

4.9 Project Work Schedule. The Contractor shall provide a complete milestone schedule that denotes project activities to include time-phased start and completion dates for the project and sub- projects associated with the installation of the components and system. The Contractor shall establish a preliminary project schedule/plan and submit with the technical proposal. The Contractor shall provide the Government-approved final schedule within 14 working days prior to on-site work. (CDRL A002)

4.10 Status Reports. The Contractor shall prepare and submit the first Monthly Status Report NLT forty

(40) calendar days after contract award and subsequently every week thereafter until all tasks have been completed IAW this project and government final acceptance has been completed. (CDRL A003) The purpose of the report is to inform of project progress, problems being encountered, and other topics necessary/beneficial to ensure success and timely completion of the contract requirements. The Status Report and meeting agenda may be combined as long as the resulting report contains all the required elements and contains sufficient detail to serve as project record.

4.11 General Testing Requirements. The Contractor shall perform all inspections and testing of the entire System Installation solution to ensure technical adequacy and accuracy of all work, including reports and other documents required in support of that work. The Contractor shall furnish all test equipment and personnel to conduct all required testing. The Contractor shall conduct on-site testing IAW the Original Equipment Manufacturer (OEM) installation manuals, practices, and the appropriate vendor’s test procedures. All work shall be accomplished IAW test acceptance plan. The Government shall be on-site during the entire testing procedure.

4.11.1 Cutover and Test Acceptance. The Contractor shall provide cutover and test acceptance plans to the Government prior to installation start for review and approval. (CDRL A005) The Government will have 10 days to review and provide comments to the Contractor. The Contractor shall update changes and provide to Government for final review and approval. The Contractor shall conduct with the Government testing of the entire System Installation solution, which may include premise equipment, distribution systems, or any additional telecommunications/network equipment or operating support systems identified in this project. Pre-cutover audits shall consist of verification of all testing completed by the Contractor such that the system is deemed ready for functional cutover. All cutover or outages shall be planned accordingly and coordinated to obtain approval.

Post-cutover audits shall verify that all cutover acceptance testing has been performed satisfactorily in accordance with the standard practices and identify those tests, if any, which have not been successfully completed and shall be re-tested prior to acceptance.

4.11.2 The Testing to Be Performed. System testing (all equipment assembled and operating correctly) and Operational testing (real world) including operation of redundancy in the event one or the other location fails. The Contractor shall provide a logical test process that minimizes interruptions and avoids sustained downtime and presents a contingency procedure to be implemented in the event of systems failure during testing.

4.11.3 Test Results. The Contractor shall provide a test report of the results of the testing accomplished under the test plan. The test results shall be reviewed upon test completion, and the Government shall sign the system test acceptance upon complete satisfaction that the System Installation solution has passed all the required test procedures. The test results shall be included with the as-built documentation.

4.12 System Turnover. The Contractor shall assist the Government in completing the AFTO Form 747, Cyberspace Infrastructure System Acceptance. The Contractor shall provide all Configuration Management information and as-built documentation to the COR in Visio and PDF format. Red-lined drawings are unacceptable, and all network topologies in the Air Force are considered both sensitive and proprietary. The as-built documentation shall include but not limited to:

4.12.1 Rack elevation and bay-face layout drawings and diagrams of the chassis/shelf/cabinet identifying installed cards, modules, equipment, etc.

4.12.2 Cable and power drawings/specifications, floor plans, and engineering specifications generated in support of the installation of the system.

4.12.3 Drawings that depict the overall installed system configuration and network topology.

4.12.4 Equipment listing with serial/model numbers and manufacturer specifications.

4.12.5 Inventory of any newly installed equipment and software, identification of test results, site-specific “as-built” engineering drawings, and a summary of any open items.

4.12.6 Completed test results.

4.13 Final Site Acceptance/Project Completion. The final site acceptance shall conclude upon successful installation, commissioning, connecting, and testing of the system, and receipt of all deliverables. The Contractor’s task completion form or a DD Form 250 shall be used to document this completion. Only a Government IPT member shall authorize final site acceptance (receipt of a Contractor provided final site acceptance form or DD Form 250) showing the site agrees that all testing, implementation, and training was successful. The final site acceptance is required prior to invoicing. The Contractor shall schedule a final project walk-through and complete system test with the COR at least 5 calendar days prior to acceptance. The CO and base will be the final signatory on the final site acceptance form or DD Form 250. The Contractor shall notify the Government upon completion of all delivery order tasks. The Government reserves the right to refuse final acceptance until all discrepancies have been resolved to the satisfaction of the Government. The Contractor shall prepare a project discrepancy list, report detected issues during meetings, and track all discrepancies until resolved. The Government will review and monitor all discrepancies and deliverables. The discrepancy list shall include any problem(s) detected and identified during the System Installation. The Contractor shall retain a history of discrepancies. Problems identified during the installation and testing period shall be documented, provided to the Government, and corrected prior to the final acceptance.

4.14 Logistic Requirements.

4.14.1 Warranty. The Contractor shall provide warranty services for workmanship deficiencies and equipment provided or installed as described and in accordance with Section 52.246-17 WARRANTY OF SUPPLIES OF A NONCOMPLEX NATURE (JUN 2003); 52.246-19 WARRANTY OF SYSTEMS AND EQUIPMENT UNDER PERFORMANCE SPECIFICATIONS OR DESIGN CRITERIA (MAY 2001); 52.246-20 WARRANTY OF SERVICES (MAY 2001) of the BASIC ITES-2S contract. Warranty period shall begin upon final site acceptance. The Contractor shall provide warranty services for workmanship deficiencies and installed equipment for a minimum period of five (5) calendar years after final site acceptance. The Contractor shall provide written procedures and required information (24/7 contact number) for sustainment and warranty services prior to cutover in the final site acceptance form or as an attachment to the final site acceptance form. This information shall include, but is not limited to, written confirmation of the warranty period and phone numbers and contact information/procedures for technical support, troubleshooting assistance, and replacement of faulty cards/equipment. The Contractor shall notify the COR ninety (90) days prior to warranty expiration.

4.14.2 Training. The Contractor shall provide a Training Plan. (CDRL A006) Training shall consist of Operational use of the phones and all Console features.